Simultaneous Reservations at Different Hotels?
Jul 5, 2018, 8:53 am
#1
Original Poster
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,319
Simultaneous Reservations at Different Hotels?
My family has a one-night award stay planned next week. I've been called out of town on business and will have to miss award stay. However, I'm now booked at a different Hilton in a different city for the same night.
My wife is planning on taking the kids on the award stay. Her name is on the reservation, but it's booked under my name.
Is there any danger in one or both of these reservations being cancelled? The award stay is the priority due to availability and special events occurring that day. The business trip doesn't worry me due to the availability of rooms nearby.
Should I remake the business-trip reservation without my HH# and add it at check-in?
My wife is planning on taking the kids on the award stay. Her name is on the reservation, but it's booked under my name.
Is there any danger in one or both of these reservations being cancelled? The award stay is the priority due to availability and special events occurring that day. The business trip doesn't worry me due to the availability of rooms nearby.
Should I remake the business-trip reservation without my HH# and add it at check-in?
Jul 5, 2018, 9:00 am
#2
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
My family has a one-night award stay planned next week. I've been called out of town on business and will have to miss award stay. However, I'm now booked at a different Hilton in a different city for the same night.
My wife is planning on taking the kids on the award stay. Her name is on the reservation, but it's booked under my name.
Is there any danger in one or both of these reservations being cancelled? The award stay is the priority due to availability and special events occurring that day. The business trip doesn't worry me due to the availability of rooms nearby.
Should I remake the business-trip reservation without my HH# and add it at check-in?
My wife is planning on taking the kids on the award stay. Her name is on the reservation, but it's booked under my name.
Is there any danger in one or both of these reservations being cancelled? The award stay is the priority due to availability and special events occurring that day. The business trip doesn't worry me due to the availability of rooms nearby.
Should I remake the business-trip reservation without my HH# and add it at check-in?
Jul 5, 2018, 4:43 pm
#3
Join Date: Aug 2005
Location: yyz
Programs: AC50k, Hilton Diamond, National Executive Club
Posts: 287
Same experience here, just went through same thing for same reason. Duty calls.....but didn't get credit for the reward stay. I'm likely making diamond on base points this year, so no biggie.
Jul 5, 2018, 5:39 pm
#4
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,247
Not at all an issue to worry about other than which one Hilton system gives you points for. I have had this happen a few times. The amusing one was when I had two concurrent reservations in Manhattan and a close friend and co-worker took my Doubletree Times Square South reservation (She was on the reservation as then second person in the room) and I made a big point of telling her make sure you mention I don’t want points because I am staying elsewhere. FD “Where is she staying?’” “The Conrad”. “Oh, I hear that’s nice. Why aren’t you staying there?” ‘I don’t want to stay in the middle of nowhere when all our work is in Midtown.” “Ah, here is your breakfast voucher and some cookies, feel free to stop by for more.”
Jul 6, 2018, 11:39 am
#5
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,156
Had a similar situation last year but on paid stays -- wife was in DC on a trip to mix business with pleasure and booked the res under my account and using my CC because under the original plan I was going to join her for the beginning of the trip. Had a "duty calls" moment in Richmond and wound up completely scuttling the "spend time in DC" part of the trip. since Richmond wound up completely overlapping the DC stay so I never made it up there for a night.
Everything was fine, originally only got credit for Richmond and wrote to the Diamond Desk inquiring (Up to that point I had never had a situation with multiple stays and had misinterpreted/misremembered the program rules re: crediting multiple rooms [they have to be on the same folio]) the Diamond Desk set me straight but generously credited both stays as a one time exception.
Everything was fine, originally only got credit for Richmond and wrote to the Diamond Desk inquiring (Up to that point I had never had a situation with multiple stays and had misinterpreted/misremembered the program rules re: crediting multiple rooms [they have to be on the same folio]) the Diamond Desk set me straight but generously credited both stays as a one time exception.