pinniped

Very true - I've received some laughably bad NOR1 emails over the years, as well as some good ones.

scubaccr

Hilton upgrades is just to basic suites, not higher levels of suites and officially a HHD , not Gold perk, even then is optional to the hotel if they wish to give suite upgrades at all. In fact as HH-G I'd be booking exec rooms for lounge access rather than base room to get lounge access if hotel has a good lounge. This then means any upgrade is likely a JuniorSuite type room.

Hotels (all chains) will mostly upgrade to suites only if they need to, ie hotels frequently oversell basic 2-levels of rooms, knowing some guests will forfeit by not coming, if too few cancel hotel may need to use suites with foc upgrades, but will give depending on hotel to HHD or regular repeat guests, if need give to gold, then not a newly minted gold over a gold of many years standing (yes hotels see these details of members)

As HHD for some years I stay many HH hotels and know which ones give me suites and which don't, as a regular I even get suites from entry level at a few hotels, whereas others only suite if i book higher cat rooms. As always book the room you want/need, and any upgrade is a bonus.

JoeWoodstock

I'm a Diamond (CC, don't know if that makes a difference), and I've reserved a Junior Suite type room. Does my status include the ability to get upgraded to a nicer suite, or am I most likely to be given keys for the suite that I've already booked? Might be worth asking as the front desk when checking in -- I'm a bit of a Hilton newb, and don't really understand what's normal/possible in this situation.

Thanks,
--woodstock

LondonElite

You'll probably get what you paid for, but it depends entirely on the hotel and occupancy.

Miesque

You will probably get what you reserved but frankly I have had a much higher percentage of upgrades from a Junior Suite to a One Bedroom Suite (or another kind of suite to a better one) than from a regular room to a suite.

jamesteroh

Hilton needs to do what Hyatt does and give two suite upgrade awards with 50 nights and four with with 60 night and as long as a standard suite is available you can use it.

Seeing you need sixty nights a year to be diamond that would mean all diamonds that have the status through nights would have four suite upgrades for when they want them on personal travel. Just eliminate the suite upgrade benefit for diamonds and require use of the certificates.and it would be fair to everyone since four suite upgrades a year is very generous. And for every ten nights after sixty you can either have another suite upgrade ceret of 10K bonus points with hyatt (which is worth about 30K hilton ponts).