Reminder - Use Your Deadbolt, Room Incursion!
Jun 16, 18, 1:34 pm
#1
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Reminder - Use Your Deadbolt, Room Incursion!
After a crazy night at MCO with our flight being changed, canceled, and ultimately rescheduled to the next day and then cancelled again, we headed to the Orlando Airport DoubleTree about midnight. Totally out of our minds after being awake for nearly 20 hours, Mrs Lotus fell into bed and I was online trying to figure out how to get us back to LAX. About 1:30AM our door is flung open and there's a guy looking at me in my underwear, and me looking at him asking what the hell he thinks he's doing? I run to the door and push it shut and lock it (have no idea if he's about to rob us or what's going on). Call the front desk and they asked me if I was in the right room (you can't make this stuff up I swear)! Said they'll call us back, after ~15 mins I call again and they're still being evasive until they finally said the person who checked us in didn't complete the process and they assigned the room to the next person after us.
Luckily it was genuine mistake, and our visitor had no ill intention toward us. Mrs Lotus was pretty shaken up by the nights events and worried if she'd have been alone what "could" have happened.
Moral of the story is use the deadbolt on your room door no matter how out of your mind tired you are. We always do this, but the one night we forgot ...
Luckily it was genuine mistake, and our visitor had no ill intention toward us. Mrs Lotus was pretty shaken up by the nights events and worried if she'd have been alone what "could" have happened.
Moral of the story is use the deadbolt on your room door no matter how out of your mind tired you are. We always do this, but the one night we forgot ...
Jun 16, 18, 2:58 pm
#3
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Jun 16, 18, 11:56 pm
#6
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Originally Posted by Staley Cornell
Wow, just wow!!! Please tell me that you got the room comped or some other type of compensation. I am so glad that everyone is ok and it was an honest mistake.
Jun 17, 18, 12:00 am
#7
Join Date: Apr 2002
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I was at an NH hotel in Barcelona one time and this happened. They offered me nothing but a limp apology.
I doubt you could get a comp night. Free breakfast more likely.
I doubt you could get a comp night. Free breakfast more likely.
Jun 17, 18, 12:07 am
#8
Join Date: Jun 2013
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Happened to me Hilton Bournemouth, December 2016 , checked in, git upgraded to a great suite on top floor...... opened door and it was clearly occupied although nobody present, back to reception, big apologies and given another suite same floor but opposite end of corridor........... I opened the door very gingerly!
Jun 17, 18, 6:36 am
#9
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Double assigned room has happened to me twice that I can recall:
Hilton Garden Inn near Seattle it was me doing the barging in, just as one of the couple was pulling on his trousers. My one night stay was comped.
Intercontinental London I was barged in on. Bottle of wine and two days' breakfast as I was staying on a credit card cert and points so nothing to refund. I generally do bolt the door, but that time I forgot.
Hilton Garden Inn near Seattle it was me doing the barging in, just as one of the couple was pulling on his trousers. My one night stay was comped.
Intercontinental London I was barged in on. Bottle of wine and two days' breakfast as I was staying on a credit card cert and points so nothing to refund. I generally do bolt the door, but that time I forgot.
Jun 17, 18, 12:49 pm
#10
Join Date: Apr 2016
Posts: 125
MGM Vegas, many years ago. Checked in went to room and walked in to someone dressing..OOPS back to check in desk. The second attempt to get a room was a little better, given new room key and went to the room, opened the door and there was luggage and the room was obviously occupied....back to the desk. We insisted this time for a Manager to go with us to the 3rd room to verify that the room was empty and ready for us to occupy, the 3rd time was the charm. No compensation asked for or offered. I will say, we never went back to the MGM.
Jun 17, 18, 1:46 pm
#14
Join Date: Dec 2012
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Originally Posted by Allan38103
If I could get my room comped simply by my failing to use the dead colt, I would never use it.
Originally Posted by rickg523
If you did use it, even if they comped the room, the cleaning fees would swallow that right up. 
Jun 17, 18, 2:27 pm
#15
Join Date: Sep 2010
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Originally Posted by Finkface
It is a nightmare trying to get dead colt out of a carpet.
I'll stop horsing around and get my coat... `
