If you are on points and don't pay the resort fee...
May 23, 2018, 8:01 am
#16
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,213
May 23, 2018, 8:02 am
#17
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,213
May 23, 2018, 10:44 am
#18
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
If the F&B credit is given as a deduction off the final bill, then surely the final bill will also have a record of whether the resort fee was charged
May 23, 2018, 10:59 am
#19
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I am in the camp that the resort fee should be comp'd with a points stay, especially for a Diamond. But then, I am against resort/facility fees altogether. It's a very shady business practice and, even if disclosed at booking, a deceptive practice. It's just a matter of time before the FTC gets called in to set rules where the property must present total nightly rate when searching room rates. If the property delivers a worthy product then price it accordingly, don't hide behind sneaky fees. And don't even start with arguments about subsidising benefits you don't use. Why should people on the first floor or take the stairs subsidise elevator repairs?
May 23, 2018, 11:35 am
#21
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Location: South Florida
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Unless you are at a property that doesn't... Read post https://www.flyertalk.com/forum/29782778-post1.html ?
May 23, 2018, 11:59 am
#22
Original Poster
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Unless you are at a property that doesn't... Read post https://www.flyertalk.com/forum/29782778-post1.html ?
May 24, 2018, 6:40 am
#23
Join Date: Feb 2014
Posts: 921
And guess what - the FTC has already reviewed such practices! They would prefer resort fees be bundled with the room rate, but refrained from requiring such. They appear to be ok with the resort fee being mentioned on the same pages that you view to see the total price, as that doesn't require additional research to determine what the total price will be. Also, this research was published in 2017, so the information is current.
May 26, 2018, 7:31 am
#25
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Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
Have a stay where you charged a resort fee and write to the FTC. To the extent you get any meaningful reply, I wager that they will say disclosure at time of booking makes it a non-problem in the U.S.A.
May 26, 2018, 9:23 am
#26
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Location: South Florida
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Granted a different operation than the DOT, but sounds so similar to what the airlines were doing. If they don't hear from the public then expect nothing to be done.
May 27, 2018, 12:17 am
#27
Join Date: Mar 2011
Location: Window Seat
Programs: National Executive, HHonors Gold, IHG Platinum, Hyatt Visitor
Posts: 2,495
Actually since HH changed the program to be variable points, the "resort fee" is included in the points amount that is being taken out when you do an award stay... so it isn't even a question of if it should be "comped" or not. You're paying the resort fee as part of the points you use on the resort... so of course you should receive any amenities that come with the resort fee even on a 100% points stay.
May 27, 2018, 5:10 am
#28
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,528
Actually since HH changed the program to be variable points, the "resort fee" is included in the points amount that is being taken out when you do an award stay... so it isn't even a question of if it should be "comped" or not. You're paying the resort fee as part of the points you use on the resort... so of course you should receive any amenities that come with the resort fee even on a 100% points stay.
May 27, 2018, 8:19 am
#29
Original Poster
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
So most of you think I should get the $25 daily food and beverage credit? Does it make a difference that they call it an "Urban Destination Fee" rather than a "Resort Fee"?
I'm wondering how to find out...come right out and ask when I check in? We would have no intention of eating at the hotel except to use up this "gift". And I'd hate to let it go to waste.
I'm wondering how to find out...come right out and ask when I check in? We would have no intention of eating at the hotel except to use up this "gift". And I'd hate to let it go to waste.
May 27, 2018, 9:00 am
#30
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
So most of you think I should get the $25 daily food and beverage credit? Does it make a difference that they call it an "Urban Destination Fee" rather than a "Resort Fee"?
I'm wondering how to find out...come right out and ask when I check in? We would have no intention of eating at the hotel except to use up this "gift". And I'd hate to let it go to waste.
I'm wondering how to find out...come right out and ask when I check in? We would have no intention of eating at the hotel except to use up this "gift". And I'd hate to let it go to waste.