Has anyone actually used the 10 free Priority Pass admits with Hilton Amex Aspire?
#1
Original Poster
Join Date: Jan 2010
Programs: MAR Platinum, Delta Plat., IHG Priority Club Plat. Amb., Hilton HHonors Diamond
Posts: 291
Has anyone actually used the 10 free Priority Pass admits with Hilton Amex Aspire?
How exactly does it work?
I'm flying in and out of San Juan and Delta doesn't have a lounge there, so I'm wondering how this works? Do they charge you the $29.99 to your card and then take it back off or is there some other method?
Thanks
I'm flying in and out of San Juan and Delta doesn't have a lounge there, so I'm wondering how this works? Do they charge you the $29.99 to your card and then take it back off or is there some other method?
Thanks
#2
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS MVPG, UA peon, BA Bronze, Marriott Gold, HH Diamond, Fairmont Plat (RIP)
Posts: 5,965
The 10 free visits should be in your PP account. They just swipe your card (your Priority Pass membership card, not your Amex) or scan the barcode from the app, and the visit is deducted from the balance of your 10 free visit allotment. I have used it twice since the Aspire card came out and have even used 2 at once when bringing in a guest. Never been charged and my lounge visits show on my PP account online.
Edit: sorry, just realized I have an Ascend card with the 10 free visits. Not sure if Aspire works the same way.
Edit: sorry, just realized I have an Ascend card with the 10 free visits. Not sure if Aspire works the same way.
#3
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Gold,
Posts: 4,225
I used it in Cancun a couple weeks ago. I just showed them my card, they scanned it, and I was in.
I did not see any charge on my Amex.
You do have to register (at least with the Ascend) to get the priority pass, which I did when the account transferred from Citi (it was a Reserve Card).
I did not see any charge on my Amex.
You do have to register (at least with the Ascend) to get the priority pass, which I did when the account transferred from Citi (it was a Reserve Card).
#5
Join Date: Jun 2009
Programs: BD
Posts: 145
Does anybody know how long it actually takes them to send out the card after you register?
I tried to register online, where it says 10-14 days. The website gave me an error and told me to contact customer care, so I did a webchat and they claimed to enroll me that way but this time it said 6-8 weeks for the card to arrive which seems like a huge difference.
I tried to register online, where it says 10-14 days. The website gave me an error and told me to contact customer care, so I did a webchat and they claimed to enroll me that way but this time it said 6-8 weeks for the card to arrive which seems like a huge difference.
#6
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Gold,
Posts: 4,225
Does anybody know how long it actually takes them to send out the card after you register?
I tried to register online, where it says 10-14 days. The website gave me an error and told me to contact customer care, so I did a webchat and they claimed to enroll me that way but this time it said 6-8 weeks for the card to arrive which seems like a huge difference.
I tried to register online, where it says 10-14 days. The website gave me an error and told me to contact customer care, so I did a webchat and they claimed to enroll me that way but this time it said 6-8 weeks for the card to arrive which seems like a huge difference.
The welcome letter mentioned something about it. Can they at least get you your membership number so you can log on the the PP website and maybe download the app?
#7
Join Date: Nov 2006
Location: Maine
Programs: Delta Silver, HH Gold, IHG Gold, SPG
Posts: 1,265
I just finished a two week trip to China and used it twice in Guilin and once in Terminal 2 in Beijing. The Guilin lounge was sparse and small (really not worth much). The Beijing lounge was OK. There were some food dishes, beverages (including alcohol), and English newspapers. It was worthwhile if you want a quiet place to hang out.
#8
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS MVPG, UA peon, BA Bronze, Marriott Gold, HH Diamond, Fairmont Plat (RIP)
Posts: 5,965
I got mine in about 4 weeks. But I am thinking that there is a way to get an app on your phone that you can use to show membership if you need to.
The welcome letter mentioned something about it. Can they at least get you your membership number so you can log on the the PP website and maybe download the app?
The welcome letter mentioned something about it. Can they at least get you your membership number so you can log on the the PP website and maybe download the app?
#9
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Gold,
Posts: 4,225
The PP is a small little VIP salon. It was a little crowded, but I got a soft couch and some coffee, and then a couple of beers. It was free. I used one of my 10 passes.
My home airport has no PP lounge yet. I will probably not have the opportunity to use all 10 free visits this year, so I am going to use them when I can. I certainly didn't get the CC to get the passes, but it is a nice benefit that I will take.
#10
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,042
I was in Cancun on a busy Saturday. The terminal is completely packed. People are sitting on the floor. Every restaurant has a line to be seated.
The PP is a small little VIP salon. It was a little crowded, but I got a soft couch and some coffee, and then a couple of beers. It was free. I used one of my 10 passes.
My home airport has no PP lounge yet. I will probably not have the opportunity to use all 10 free visits this year, so I am going to use them when I can. I certainly didn't get the CC to get the passes, but it is a nice benefit that I will take.
The PP is a small little VIP salon. It was a little crowded, but I got a soft couch and some coffee, and then a couple of beers. It was free. I used one of my 10 passes.
My home airport has no PP lounge yet. I will probably not have the opportunity to use all 10 free visits this year, so I am going to use them when I can. I certainly didn't get the CC to get the passes, but it is a nice benefit that I will take.
#11
Join Date: Nov 2017
Location: SAN, LAX
Programs: UA, AA, SPG, IHG, HH
Posts: 71
Aspire has unlimited PP lounge visit + up to 2 guests. I flew out of ORD a week ago and took my aunt there. They just swiped my PP card and no charge came up on my Amex card. I don't remember how long it took for my physical PP card to arrive, but it was more than 1-2 weeks I believe, after my online registration.
Ascend is the one with 10 visits only.
Ascend is the one with 10 visits only.
#12
Join Date: Aug 2017
Programs: Hilton Diamond, IHG Spire Ambassador, Global Entry
Posts: 669
My local airport just added a nice restaurant to it. I get a $28 credit which will more than cover a food item of my choice, and two drinks. Hardly worthless.
#14
Join Date: Nov 2013
Location: PHX, SEA
Programs: DL Silver, Avis President's Club, Hertz President's Circle, Global Entry (Former AA Plt/Gold)
Posts: 4,064
Priority Pass benefit rapidly deteriorating
#15
Original Poster
Join Date: Jan 2010
Programs: MAR Platinum, Delta Plat., IHG Priority Club Plat. Amb., Hilton HHonors Diamond
Posts: 291
Interesting responses. I'm an Amex Aspire (not Ascend holder), so I assume I get unlimited free visits. I actually would find this useful because Im now scheduled to fly into places where DAL doesn't have a lounge/