[ARCHIVE to 2020] Hilton Amex Aspire $250 Resort Credit
Jun 8, 2019, 11:19 am
#856
Join Date: Mar 2004
Location: Southern California
Posts: 478
Was told by Amex that in October, $250 credit won't count for resorts, only Hilton hotels. She couldn't explain what that change really meant.
Jun 8, 2019, 11:25 am
#857
Join Date: Feb 2016
Posts: 6
Reply
gvaughn I’m not sure that makes sense. It only works for resorts listed on the Amex site. I am trying to figure out if ocean towers officially counts for Amex as part of the Waikoloa village resorts and thus for credit. I know it is in its name, but was wondering if anyone had any first hand experience.
Jun 8, 2019, 11:33 am
#858
Join Date: Sep 2012
Posts: 4,431
Why wouldn’t the $250 resort credit work on resorts? My late April stay in Hawaiian Village Waikiki got the $250 resort credit as well as the $200 Hawaiian property credit.
Jun 8, 2019, 3:28 pm
#859
Join Date: Mar 2004
Location: Southern California
Posts: 478
Was offered the upgrade to Aspire yesterday, when called into Amex. Was told by CSR that beginning 10/2019 it will change. But she could not explain what was really changing. Said will be for Hilton hotels, but not resorts.
Jun 8, 2019, 6:13 pm
#860
Join Date: Dec 2009
Programs: SPG Plat
Posts: 459
I think the rep was confused by the rule change, lets see if others confirm..
Jun 8, 2019, 6:41 pm
#861
Join Date: Feb 2016
Posts: 6
New rule?
What are the new rules you are referring to?
Jun 9, 2019, 10:39 pm
#863
Join Date: Sep 2018
Posts: 561
Stayed at the Ocean Tower in February and credit posted automatically. As far as I can tell, the entire resort complex share one front desk and should be billed the same way and my statement just says Hilton Waikoloa.
Jun 10, 2019, 9:00 pm
#864
Join Date: Mar 2003
Location: The Dakotas
Posts: 608
Will be going to the Big Island next week and staying in a condo. I still have the $250 Hilton resort credit to use and don't have a resort stay planned prior to it concluding. I am thinking of having a nice dinner or perhaps spa treatment at the Hilton Waikoloa although I would not be an overnight guest there. However I would hate to make these charges and have them be ineligible for the statement credit. Does anyone have any experience with having done this successfully?
Jun 11, 2019, 11:12 am
#865
Join Date: Jun 2019
Location: Phoenix, AZ
Programs: Hilton Honors Diamond, AAdvantage Gold, Southwest A-List Preferred, Bonvoy Gold
Posts: 12
Paid Honors Discount rate for Grand Wailea on a four night (10/23-10/27) booking on 5/26. Deposit of $990 for the stay required for that property, apparently? Payment ($990) posted on 6/6, Resort Credit reimbursement posted 6/10.
Was hoping to apply the $250 Resort Credit on my paid stay at Hilton Surfer's Paradise in August, but this was a pleasant surprise I guess. Coupled with the current Waldorf-Astoria Amex offer ($100 back when you spend $500), I just saved $350 and am absolutely loving the Amex ecosystem/benefits.
Was hoping to apply the $250 Resort Credit on my paid stay at Hilton Surfer's Paradise in August, but this was a pleasant surprise I guess. Coupled with the current Waldorf-Astoria Amex offer ($100 back when you spend $500), I just saved $350 and am absolutely loving the Amex ecosystem/benefits.
Jun 11, 2019, 6:05 pm
#866
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Will be going to the Big Island next week and staying in a condo. I still have the $250 Hilton resort credit to use and don't have a resort stay planned prior to it concluding. I am thinking of having a nice dinner or perhaps spa treatment at the Hilton Waikoloa although I would not be an overnight guest there. However I would hate to make these charges and have them be ineligible for the statement credit. Does anyone have any experience with having done this successfully?
And you might have trouble finding datapoints on a specific property being used this way before next week. For example, people have gotten it for ancillary purchases on awards stays at other properties. So Amex doesn't tend to know or care whether it's a room booking or not, just that it's something billed to one of the resorts on the list and paid for in person while there.
How long are you going to be there? The "safe' way would be to do a small-amount "test" (say, get a coffee or whatever at the restaurant), and see if that works, before doing a larger amount. But that may require waiting a few days perhaps between the "test" case and the "real" case, and so you have to be in the area long enough to do both.
Jun 12, 2019, 9:27 am
#867
Join Date: Mar 2003
Location: The Dakotas
Posts: 608
That sounds like a good plan. I will be there 6 nights so maybe I’ll try that the first night and if it works splurge on lunch the day I leave.
Jun 12, 2019, 11:52 am
#868
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,416
Good to see this update. It's been almost a week for me and no credit (also CR Maldives). Will wait another week or so.
Just a DP, when my credit did not appear from our stay at the Conrad Maldives after 1 week, I called in,they told me to call back after another week and if it hadn't been credited by then they would manually do the credit. Sure enough called 1 week later and they credited both mine and my wifes account.
Jun 12, 2019, 4:02 pm
#869
Join Date: Jul 2013
Posts: 1,872
looks like the cheapest at $200 but with tax and resort fee, it comes to $254. That will cover my free night with the aspire resort credit right? Will pay $4 and plus the $31 parking fee for one night?
I have 6 nights already booked on points at a homewood suites in San diego and maybe I can call and cancel one night from this and stay a night at the Hilton Lo Jolla to use the $250 credit for one night stay? Going there for a week. Would be nice if I can go use the $250 credit for a meal at any of the resort list for a meal or giftcard purchase. Thanks for your advice
I have 6 nights already booked on points at a homewood suites in San diego and maybe I can call and cancel one night from this and stay a night at the Hilton Lo Jolla to use the $250 credit for one night stay? Going there for a week. Would be nice if I can go use the $250 credit for a meal at any of the resort list for a meal or giftcard purchase. Thanks for your advice
Last edited by Blueskyheaven; Jun 12, 2019 at 4:11 pm
Jun 12, 2019, 4:40 pm
#870
Join Date: Mar 2009
Programs: Hilton credit card Diamond, Hyatt Globalist
Posts: 2,651
looks like the cheapest at $200 but with tax and resort fee, it comes to $254. That will cover my free night with the aspire resort credit right? Will pay $4 and plus the $31 parking fee for one night?
I have 6 nights already booked on points at a homewood suites in San diego and maybe I can call and cancel one night from this and stay a night at the Hilton Lo Jolla to use the $250 credit for one night stay? Going there for a week. Would be nice if I can go use the $250 credit for a meal at any of the resort list for a meal or giftcard purchase. Thanks for your advice
I have 6 nights already booked on points at a homewood suites in San diego and maybe I can call and cancel one night from this and stay a night at the Hilton Lo Jolla to use the $250 credit for one night stay? Going there for a week. Would be nice if I can go use the $250 credit for a meal at any of the resort list for a meal or giftcard purchase. Thanks for your advice
Is the $200 rate advance purchase or pay at the hotel? You need a "pay at the hotel" rate to get the Aspire resort credit.
It is unlikely that you will be able to cancel one night from an existing reservation. You can try by calling the hotel. It is more likely that you will need to cancel the existing six night reservation and book a new five night reservation. If you have sufficient points in your account, book the new one first, then cancel the existing one. Do not assume that you will be able to cancel the existing reservation then immediately book a new one. You may find that award rooms are not available or are more costly in points than you expect.