[ARCHIVE to 2020] Hilton Amex Aspire $250 Resort Credit
May 16, 2019, 1:45 pm
#811
Join Date: Mar 2019
Posts: 26
Is there anyway to check if the resort credit renewed on my card?
May 16, 2019, 3:14 pm
#812
Join Date: Jul 2011
Location: CT
Programs: HH Diamond, Marriott Platinum
Posts: 429
Just a DP, when my credit did not appear from our stay at the Conrad Maldives after 1 week, I called in,they told me to call back after another week and if it hadn't been credited by then they would manually do the credit. Sure enough called 1 week later and they credited both mine and my wifes account.
May 17, 2019, 1:20 pm
#813
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,576
[QUOTE=frudd38;31085596]My AP charges posted as Hilton Tokyo Bay credited in 1-2 days, but the on property charge (flex rate) at check out posted as TOKYO BAY HILTON HOTEL and has yet to be credited after 4 days.
Update: still not credit so it looks like the front desk charge is not recognized by Amex while the AP charges by the back office/accounting just a week before credited just fine. This could be the reason for other properties where people have conflicting DP's. Looks like I'll have to wait the full 12 weeks to inquire..
Update: still not credit so it looks like the front desk charge is not recognized by Amex while the AP charges by the back office/accounting just a week before credited just fine. This could be the reason for other properties where people have conflicting DP's. Looks like I'll have to wait the full 12 weeks to inquire..
May 17, 2019, 2:14 pm
#814
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,809
Worked for me automatically. Embassy Suites Waikiki and Hilton Waikiki Beach
May 19, 2019, 1:33 pm
#815
Join Date: Apr 2014
Location: Omaha Nebraska
Programs: United, delta, AA, Alaskan, Frontier, Hilton Gold, Hyatt, Chase Sapphire
Posts: 316
Las Vegas stay?
Looking at a 2 night stay in October. Want to use 250 resort fee credit and or Hilton points for one night. Then one night in a Ceasars property to use my Total reward benefits. Thanks for any ideas.
May 19, 2019, 1:59 pm
#816
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,309
What kind of "ideas"? Did you look at the rates of Hilton resorts in Las Vegas?
May 22, 2019, 3:25 pm
#817
Join Date: Jul 2013
Location: SEA/DEN
Programs: Hostelworld.com Diamond Plated Platinum
Posts: 390
Just to add another data point:
I paid for the Hilton Malta, advanced booking paid in full, and did not receive the credit. It has now been 5 weeks, so I think I need to wait the full 12 weeks and request it then.
On a side note, this booking also did not earn the full 14x points for Hilton spend. I only got 3x. AMEX chat agent said that it is not a Hilton Hotel & Resort. Called in, and got a request for the points to post to my account.
Maybe it is just something with the way this hotel codes things. Seems odd it is both points and credits not working for me.
Hilton Whistler worked last year when i did it, no problem.
I paid for the Hilton Malta, advanced booking paid in full, and did not receive the credit. It has now been 5 weeks, so I think I need to wait the full 12 weeks and request it then.
On a side note, this booking also did not earn the full 14x points for Hilton spend. I only got 3x. AMEX chat agent said that it is not a Hilton Hotel & Resort. Called in, and got a request for the points to post to my account.
Maybe it is just something with the way this hotel codes things. Seems odd it is both points and credits not working for me.
Hilton Whistler worked last year when i did it, no problem.
May 22, 2019, 4:02 pm
#818
Join Date: Nov 2018
Location: US
Posts: 16
Just to add another data point:
I paid for the Hilton Malta, advanced booking paid in full, and did not receive the credit. It has now been 5 weeks, so I think I need to wait the full 12 weeks and request it then.
On a side note, this booking also did not earn the full 14x points for Hilton spend. I only got 3x. AMEX chat agent said that it is not a Hilton Hotel & Resort. Called in, and got a request for the points to post to my account.
Maybe it is just something with the way this hotel codes things. Seems odd it is both points and credits not working for me.
Hilton Whistler worked last year when i did it, no problem.
I paid for the Hilton Malta, advanced booking paid in full, and did not receive the credit. It has now been 5 weeks, so I think I need to wait the full 12 weeks and request it then.
On a side note, this booking also did not earn the full 14x points for Hilton spend. I only got 3x. AMEX chat agent said that it is not a Hilton Hotel & Resort. Called in, and got a request for the points to post to my account.
Maybe it is just something with the way this hotel codes things. Seems odd it is both points and credits not working for me.
Hilton Whistler worked last year when i did it, no problem.
Last edited by paulzone2k; May 22, 2019 at 4:19 pm Reason: error
May 22, 2019, 4:11 pm
#819
Join Date: Jan 2008
Posts: 1,835
Prepaid for Hilton resort hotels works for the $250 credit.
Maybe it doesnt work for all hotels in the resorts category
Maybe it doesnt work for all hotels in the resorts category
May 22, 2019, 7:29 pm
#820
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,309
It does not work for US properties, since the payment is posted by Hilton central reservations, not the property. At foreign properties, the individual resort posts the purchase.
May 22, 2019, 9:10 pm
#821
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,828
I just did a prepayment for a US hotel directly with the hotel - mainly to trigger the Amex Sync credit - but it is also a resort on the list. The hotel’s in-house reservations sent me a link directly and it seems to be processed by them (the actual property) although so far, it is only showing as Hilton Hotels and Resorts and not the name of the actual hotel. Fingers crossed it works for the resort credit as well. I wish there was some way to tell other than waiting for the credit to post.
May 23, 2019, 4:37 am
#822
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,438
I just did a prepayment for a US hotel directly with the hotel - mainly to trigger the Amex Sync credit - but it is also a resort on the list. The hotel’s in-house reservations sent me a link directly and it seems to be processed by them (the actual property) although so far, it is only showing as Hilton Hotels and Resorts and not the name of the actual hotel. Fingers crossed it works for the resort credit as well. I wish there was some way to tell other than waiting for the credit to post.
May 23, 2019, 12:33 pm
#823
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,828
The funny thing is that the name of the hotel shown in the detail on the Sync credit differs from the name of the hotel shown in the detail of the charge. It is definitely the same hotel but the name is shown quite differently. If I didn’t know this hotel well and why the name appears as it does in both cases, I would never think they were the same.
May 23, 2019, 7:04 pm
#824
Join Date: Dec 2004
Location: Los Angeles California
Posts: 1,391
has anyone gotten the $250 credit when staying at Hilton Fiji Beach Resort and spa?
May 24, 2019, 5:47 pm
#825
Join Date: Dec 2013
Location: Chicago & Hong Kong
Programs: CX D, AF P, AA EP, UA G, Hilton D, Marriott Ti, IHG Plat
Posts: 94
Charges posted from Conrad Maldives on April 23rd and still no credit issued. Contacted customer service through their online chat and they just said to wait 8-12 weeks.
My anniversary date is April 12th (assuming my anniversary date is the same date as when my renewal fee was posted). In March, I contacted the Conrad Maldives to have them do an advance payment of $250 and the credit posted within 48 hours.
My anniversary date is April 12th (assuming my anniversary date is the same date as when my renewal fee was posted). In March, I contacted the Conrad Maldives to have them do an advance payment of $250 and the credit posted within 48 hours.