Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hilton | Hilton Honors
Reload this Page >

[ARCHIVE to 2020] Hilton Amex Aspire $250 Resort Credit

Community
Wiki Posts
Search

[ARCHIVE to 2020] Hilton Amex Aspire $250 Resort Credit

Thread Tools
 
Search this Thread
 
Old Apr 30, 2019, 8:21 pm
  #781  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,316
Originally Posted by StealyMan
Aha, perfect. I see it now. Thank you very much !

I have one more question about Dining here. There are 4 very nice restaurants here that you can enjoy a nice meal at. Do you believe these restaurants will be charged as Hilton Resort and trigger the resort credit or no?

Appreciate the info again!
No experience with that particular property. If you charge to your room, certainly. If you pay at the restaurant yourself, it depends on the relationship between the restaurant and the hotel and whether they have a separate credit card merchant account.
Adam1222 is offline  
Old Apr 30, 2019, 8:24 pm
  #782  
 
Join Date: Mar 2019
Programs: None
Posts: 9
Great, will check it out when I get there.

Thanks a lot!

Cheers
StealyMan is offline  
Old May 4, 2019, 3:11 pm
  #783  
 
Join Date: Mar 2016
Posts: 981
Originally Posted by Adam1222
Amex offers and your $250 credit have no relationship to one another. The $250 credit works in other countries, as many of us can attest to.
Here is a question, Amex Offers has two current promos, $50 back on $250 spend at Hilton Hotels and Resorts, and $200 back on $1000 spend at Hilton brand hotels in Hawaii. OF course the Aspire card as the $250 resort credit at Hilton Resorts. I believe I can stack all the offers right? So if I was to spend $1000 at the Hilton Hawaiian Village will Amex just see it as a $1000 spend and then apply all three credits and give me a total of $500 in credits? Or will I get screwed and will they apply the $250 Aspire credit first and then Amex will view the spend as actually being $750 and not $1000 and not give me the $200 credit?

Last edited by HIFlya; May 4, 2019 at 11:37 pm
HIFlya is offline  
Old May 5, 2019, 6:17 am
  #784  
 
Join Date: Mar 2019
Posts: 7
Has anyone had success using the $250 resort credit by purchasing a gift card from hilton.com?
David Lin is offline  
Old May 5, 2019, 9:32 am
  #785  
FlyerTalk Evangelist
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,457
Originally Posted by HIFlya
Here is a question, Amex Offers has two current promos, $50 back on $250 spend at Hilton Hotels and Resorts, and $200 back on $1000 spend at Hilton brand hotels in Hawaii. OF course the Aspire card as the $250 resort credit at Hilton Resorts. I believe I can stack all the offers right? So if I was to spend $1000 at the Hilton Hawaiian Village will Amex just see it as a $1000 spend and then apply all three credits and give me a total of $500 in credits? Or will I get screwed and will they apply the $250 Aspire credit first and then Amex will view the spend as actually being $750 and not $1000 and not give me the $200 credit?
You should be able to stack all 3 offers as the Aspire resort credit and Amex offers all post independently of one another and are all based off the initial charge amount. The credits all come from the Amex side, not Hilton, so as far as Amex is concerned you spent $1000 not $1000-$250, etc.
JJeffrey is online now  
Old May 5, 2019, 12:41 pm
  #786  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,316
Originally Posted by David Lin
Has anyone had success using the $250 resort credit by purchasing a gift card from hilton.com?
No, David.
Adam1222 is offline  
Old May 5, 2019, 1:09 pm
  #787  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by David Lin
Has anyone had success using the $250 resort credit by purchasing a gift card from hilton.com?
Welcome to FlyerTalk, David.

No, the $250 credit only works for a purchase billed to a property on the Hilton resort list.

So maybe a gift card (if available there) purchased at one of these properties might work, but definitely not anything billed to hilton.com.
sdsearch is offline  
Old May 5, 2019, 2:34 pm
  #788  
 
Join Date: Mar 2016
Posts: 981
Originally Posted by JJeffrey
You should be able to stack all 3 offers as the Aspire resort credit and Amex offers all post independently of one another and are all based off the initial charge amount. The credits all come from the Amex side, not Hilton, so as far as Amex is concerned you spent $1000 not $1000-$250, etc.
Thanks for the DP!
HIFlya is offline  
Old May 7, 2019, 9:36 am
  #789  
 
Join Date: May 2016
Posts: 11
Don't know if you guys want DPs, but I booked one night at the Hilton Waikoloa Village through priceline, completed the stay last week and charged room to Aspire. $250 and $50 reimbursed the day (today) after the charge posted on 5/6/2019.
Wiclow61 is offline  
Old May 8, 2019, 12:31 am
  #790  
 
Join Date: Aug 2016
Posts: 42
Spa at hotel del coronado got charged separately

Wife and I stayed at Hotel Del Coronado in San Diego to take advantage of the $250 resort credit, specifically she went for a $300 spa treatment (gratuity included). She triple check that they'll charge the spa to the room... And I asked the staff too before checking out Since and even asked for a receipt. The spa treatment was the same morning as checking out, so the hotel staff said the charge probably won't post til the next day. , Interesting.. Well, the charge showed up 2 days later separately under the txn: Spa at the Del. The charge doesn't even code as travel but merchandise - general retail.
should I try to call the hotel to see if they can fix the charge to the room... we're 2 days out from the check out date now...or would I have any luck trying the amex chat to get them to manually review the charge?
silvervknight is offline  
Old May 8, 2019, 5:32 am
  #791  
FlyerTalk Evangelist
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,457
Originally Posted by silvervknight
Wife and I stayed at Hotel Del Coronado in San Diego to take advantage of the $250 resort credit, specifically she went for a $300 spa treatment (gratuity included). She triple check that they'll charge the spa to the room... And I asked the staff too before checking out Since and even asked for a receipt. The spa treatment was the same morning as checking out, so the hotel staff said the charge probably won't post til the next day. , Interesting.. Well, the charge showed up 2 days later separately under the txn: Spa at the Del. The charge doesn't even code as travel but merchandise - general retail.
should I try to call the hotel to see if they can fix the charge to the room... we're 2 days out from the check out date now...or would I have any luck trying the amex chat to get them to manually review the charge?
That is a tough one and a good learning lesson for those on here, i.e. if you want the credit you need to make double/triple sure that the charges post to your room/hotel.

Unfortunately I think you're in for a fight either way (hope I'm wrong), but I would start by calling the hotel. Just be honest and explain you needed the charge to come from the hotel for a credit card credit (and Honors points for that matter). Hopefully they will work you.

If that fails, you can always try Amex, although many of the chat reps are horrible. And they will typically make you wait 8 weeks before doing any manual adjustments associated with the Aspire resort credit.
JJeffrey is online now  
Old May 8, 2019, 6:39 am
  #792  
 
Join Date: Jun 2000
Location: USA
Posts: 108
DoubleTree Resort by Hilton – Nungwi

I stayed at the DoubleTree Resort by Hilton – Nungwi (Zanzibar), using points, but I had $64.02 charge to my Amex Aspire for food and beverages.

The charge showed up as "NUNGWI VILLAGE BEACH", classified as Lodging. It was not recognized as a Hilton by Amex, so no additional bonus points and no resort credit.
jcsimard is offline  
Old May 9, 2019, 8:13 am
  #793  
 
Join Date: May 2012
Location: SNA
Programs: hilton gold,hyatt
Posts: 208
Stayed in Hilton rockwall resort ,booked room with hh rate and some food charges directly to room and they credited me in 2 days.
I added the amex offer after checking out and day later and still got it.
newbieflyer1 is offline  
Old May 9, 2019, 8:16 am
  #794  
FlyerTalk Evangelist
 
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Originally Posted by jcsimard
I stayed at the DoubleTree Resort by Hilton – Nungwi (Zanzibar), using points, but I had $64.02 charge to my Amex Aspire for food and beverages.

The charge showed up as "NUNGWI VILLAGE BEACH", classified as Lodging. It was not recognized as a Hilton by Amex, so no additional bonus points and no resort credit.
Tell Amex that's a Hilton and ask them to review the charge.
sethb is offline  
Old May 9, 2019, 10:28 am
  #795  
Original Poster
 
Join Date: Feb 2006
Posts: 1,063
Originally Posted by Wiclow61
Don't know if you guys want DPs, but I booked one night at the Hilton Waikoloa Village through priceline, completed the stay last week and charged room to Aspire. $250 and $50 reimbursed the day (today) after the charge posted on 5/6/2019.
Thanks. I always forget about Priceline since many of the properties charge in advance and I don't earn Diamond benefits.

However, it works, as you said, if you can pay at the hotel.

Just curious....Did you also get your Diamond benefits?
Do you think Priceline saved you a lot of money over booking at Hilton.com?
diesteldorf is online now  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.