[ARCHIVE to 2020] Hilton Amex Aspire $250 Resort Credit
Feb 11, 2019, 3:01 pm
#541
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Parial rebate
mrs. brp used her Aspire to pay a HGVC Maintenance Fee, and these have been shown to trigger he Resort Rebate. In this case, she payed a little over $1000. She got a rebate for $47.62. Her year just started for this, so it was not a residual (and she did use about $238 last year, so this amount wouldn't make sense anyway).
Any other similar experiences or ideas?
Cheers.
Any other similar experiences or ideas?
Cheers.
Feb 11, 2019, 4:35 pm
#542
Join Date: Nov 2018
Location: US
Posts: 16
I stayed at Hilton Grand Vacation at Honolulu which is eligible for $250 resort credit. I checked out a week ago and Amex charged around $1900 day after which includes room and other that we charged to room. (e.g. restaurant, activities). Its been a week but I still don't see reimbursement. If reimbursement is not automatically issued within a week it is mostly likely not going to be issued unless I call and request manual reimbursement after 8 weeks right? I am wondering if anyone received reimbursement after several weeks. Like 2-8 weeks.
Feb 12, 2019, 8:19 am
#543
Join Date: Jul 2018
Posts: 5
Ok, so having some problems making this work for the Hilton Caribe in PR. I booked for May, using the Hilton Semi-Flex rate that was listed here as working. However, the hotel never charged me the deposit amount - presumably since the hotel hasn't reopened yet and won't until May 1st. Has anyone had success with this property or has advice? I emailed the property asking if they can pre-charge $250 to my card on file but I'm not sure if they have their systems operational yet.
Feb 12, 2019, 9:31 am
#544
Join Date: Jul 2015
Programs: HH Diamond, HGVC, WN RR, National Exec, Avis Preferred
Posts: 1,057
mrs. brp used her Aspire to pay a HGVC Maintenance Fee, and these have been shown to trigger he Resort Rebate. In this case, she payed a little over $1000. She got a rebate for $47.62. Her year just started for this, so it was not a residual (and she did use about $238 last year, so this amount wouldn't make sense anyway).
Any other similar experiences or ideas?
Cheers.
Any other similar experiences or ideas?
Cheers.
Feb 12, 2019, 9:44 am
#545
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,481
Ok, so having some problems making this work for the Hilton Caribe in PR. I booked for May, using the Hilton Semi-Flex rate that was listed here as working. However, the hotel never charged me the deposit amount - presumably since the hotel hasn't reopened yet and won't until May 1st. Has anyone had success with this property or has advice? I emailed the property asking if they can pre-charge $250 to my card on file but I'm not sure if they have their systems operational yet.
Feb 12, 2019, 10:34 am
#546
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
Just wanted to see if something similar had happened to others to know what to expect.
Cheers.
Feb 12, 2019, 5:38 pm
#547
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
This may fall into a YMMV category, but I was able to get a round of golf credited thru the Aspire Resort credit at the Lookout Mountain golf course that is part of the Tapatio Resort in Scottsdale, AZ. This did not involve a stay there. I booked the round through the website below and paid with my card at the course. I was wondering if it would be eligible as the booking engine they use takes you to EZ Links (which at some point I believe was taken over by TeeOff.com), plus the course is managed by Troon Golf. The credit didn't show up after a couple of weeks, so I started a Chat Session on the Amex website last week. The rep questioned what the charge was for and I let him know that it was for a round of golf. Came back a few minutes later and said he processed the credit and it should show up in 3-4 days. It did. I have another stay coming up at a resort that will most likely eat up the whole $250 for this year so I was trying to see if the round would be eligible. As I said at the start YMMV.
mrs. brp used her Aspire to pay a HGVC Maintenance Fee, and these have been shown to trigger he Resort Rebate. In this case, she payed a little over $1000. She got a rebate for $47.62. Her year just started for this, so it was not a residual (and she did use about $238 last year, so this amount wouldn't make sense anyway). Any other similar experiences or ideas?
I stayed at Hilton Grand Vacation at Honolulu which is eligible for $250 resort credit. I checked out a week ago and Amex charged around $1900 day after which includes room and other that we charged to room. (e.g. restaurant, activities). Its been a week but I still don't see reimbursement. If reimbursement is not automatically issued within a week it is mostly likely not going to be issued unless I call and request manual reimbursement after 8 weeks right? I am wondering if anyone received reimbursement after several weeks. Like 2-8 weeks.
Last edited by GundamWing01; Feb 12, 2019 at 5:46 pm
Feb 12, 2019, 6:14 pm
#548
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SJC
Programs: AA EXP, BA Silver, Hyatt Globalist, Hilton diamond, Marriott Platinum
Posts: 33,533
i assume youre very clear on your anniversary date? also, do you have any breakdown of the HGVC Maintenance Fees? meaning, whats contained within that 1k? i ask because amex may get totally different details vs what you see on your statement due to L3. does anything come close to $47?.
Cheers.
Feb 13, 2019, 4:04 pm
#549
Join Date: Aug 2017
Posts: 22
How do you get the resort credit to trigger?
So you book the hotel from the list of resorts at hilton.com, pay room rate at checkout, and this will trigger the credit after a few days?
So you book the hotel from the list of resorts at hilton.com, pay room rate at checkout, and this will trigger the credit after a few days?
Feb 13, 2019, 4:29 pm
#550
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,528
Feb 13, 2019, 4:37 pm
#551
Join Date: Jul 2015
Programs: HH Diamond, HGVC, WN RR, National Exec, Avis Preferred
Posts: 1,057
The ES in Scottsdale also started charging a resort fee in December, but I made the reservations before the change so I shouldn’t be charged that for the cash night.
Feb 13, 2019, 5:11 pm
#552
Join Date: Mar 2009
Programs: Hilton credit card Diamond, Hyatt Globalist
Posts: 2,653
Feb 14, 2019, 11:37 am
#553
Join Date: Jan 2013
Programs: hhonors gold, priority club plat
Posts: 20
Datapoint for Doubletree Karlan San Diego.
November (check out 11/4) stay finally posted 2/13. Had to call and wait the full 12 weeks as it was not automatic.
November (check out 11/4) stay finally posted 2/13. Had to call and wait the full 12 weeks as it was not automatic.
Feb 14, 2019, 12:56 pm
#554
Join Date: May 2001
Posts: 4,771
Some have received the credit after a few days of the charge posting, my experience was about 8 weeks to get the credit and only then because i called and pestered them. Several times I was told I had to wait the 12 weeks that are listed in the T & C.
Feb 15, 2019, 12:59 pm
#555
Join Date: Feb 2007
Posts: 5
I recently got the Aspire card and wanted to use the resort credit. Unfortunately, I booked a US resort that is eligible for the credit but used an advanced pay rate. Looking for some advice on best way to try to get the charge to apply for the credit.
Is the best approach to
1) contact Hilton
2) contact AMEX
3) work with the hotel on credit rebill.
or some other approach.
Is the best approach to
1) contact Hilton
2) contact AMEX
3) work with the hotel on credit rebill.
or some other approach.