sorrywereclosed

I actually did a search. Only one data point is not enough. I asked Amex Chat on twitter chat and said The Tropicana was eligible. I also asked about advance purchases to see if it eligible, they said they will look into it further and escalated my concern to Hilton Liaison.

@askamex on Twitter.

Adam1222

I'm not sure what data point you need unless you expect people to answer your question about every single resort on the list.
Pay at hotel on list= eligible
Advance purchase stay charged by Hilton instead of property itself (i.e., nearly all US stays it seems) = not eligible
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BrlDsguise

Tropicana charges a deposit equal to your first night. So when I booked my stay my Amex was charged shortly i was booked after which generated the resort credit a few days later.

Visconti

The Tropicana on the strip next to the MGM Grand? Not the prepaid rate, right?

sorrywereclosed

I was asking for a specific resort if you look at my original post. I read the wiki already, so I am inquiring with AMEX to see if this issue (bug) has been fixed on advance purchases.

It would be great if there was a list of resorts that would work to clear up some confusion in the Wiki.

Standby as I await for Amex Hilton Liason respond back if the advance purchases will work.

Here is some information from a recent Amex Chat:
Elara by Hilton Grand Vacations – Center Strip comes under eligible participating Hilton Resorts.
Alex - Dec 26, 2018 9:31 PM
Hilton Grand Vacations at the Flamingo is also eligible.
Alex - Dec 26, 2018 9:32 PM
Hilton Grand Vacations on Paradise also comes under eligible list.
Alex - Dec 26, 2018 9:33 PM
As per the list you have shared, those 3 properties are eligible as per the benefit terms.
Alex - Dec 26, 2018 9:34 PM
great how about Tropicana Doubletree.
You - Dec 26, 2018 9:35 PM
I do not see that property listed comes under eligible list in las vegas.
Alex - Dec 26, 2018 9:36 PM

So there are still some bugs in the system, so that is why I went to investigate it more with askamex through twitter to get some clarification before booking.
I asked, askamex through Twitter, if Tropicana Las Vegas - A DoubleTree by Hilton Hotel is elliglble?
They said No, but when I sent them the screenshot of view map from the resort website with Tropicana Las Vegas - A DoubleTree by Hilton Hotel is listed.
Then, Askamex stated, "If resort is located through this tool it is considered eligible."

Another thing I asked, are advanced purchases are eligible? i.e. "Honors discount advance purchase".
Askamex stated, "Yes, Advance purchases are eligible as long as the purchase is made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card. Eligible charges include room rates.

So then I asked about "Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessse and will not trigger the credit." from the Wiki. they weren't sure so they will look into it further with Hilton LIason and follow up.

Standby until I get a response.

sorrywereclosed

I would like to know as well.

flyaxa

There should be no issue with multiple cards. Each would track independently, I believe.

GundamWing01

exactly.

the fact that you rely on whatever is said by AMEX chat or twitter is hilarious. they are probably the most stupid of all CSRs. sometimes they have smart people. the reason why they are chat vs live calls is because they are lower tier. not always true, but highly likely. and you cant even believe everything that is said by live CSRs either. so asking us to standby as you check with an "Amex Hilton Liason" is ridiculous. i dont care what they say. i care about DPs. that is the law. I only care what the T&C says for an initial guide and the risks of being banned or claw backs or how much BS I am willing to take when something doesnt work. this is exactly the scenario with amex airline credits.

furthermore, you should understand how vegas properties work. its fairly complicated and you cant expect everything to work perfectly like a standard hotel franchise model.

the tropicana is not a real hilton DT. this is why that property works for credit and works for advance deposits. because its owned and operated by Penn National Gaming as the tropicana and has a loose affiliation with Hilton's DoubleTree chain by name only. (similar to many others like SLS/W) meaning the charges do not come from hilton. you will NOT even see a Hilton DT sign anywhere outside of the building. if you go to Tropicana enough, you will CLEARLY tell the difference between a real DT and this makeshift wannabe DT that is really a casino priority environment which is great for some if you know the front desk staff who will honor all your diamond privileges. most at the front are not familiar with hilton policies as they are casino employees. i mean, they do have a diamond lounge for check-in, but dont expect free upgrades, although you do get free cookies, food, and free parking.

one DP of success is enough for me to try and see for YMMV. and when you have enough DP, its deemed as highly successful and others should have no issues.

EDIT - FUN FACT: diamond desk staff tell me how annoying it is when HH "loyalists" come on-site busting out DYKWIA DIAMOND STATUS. they dont give flying sheets about it. they put VIP priority for their marquee rewards elites.

BrlDsguise

Yes to both questions.

BRAMP123

I stayed at resort this past week. Two nights. Also did spa with wife. Asked spa to charge costs to our room. Resort fees and taxes tack on a lot of extra so total came out to be around $800. I have three Aspires so I asked front desk to split the total cost and put $270 on each card. The $250 credit posted on all cards a few days later.

NWplatinum

sdsearch

It depends if they were Citi accounts or Amex accounts.

You see, a lot of people had multiple Citi HH Reserve cards (because Ciit placed no llimits on how many Citi cards you could have or even how many of the same exact card you could have, and still get the bonus for each one), which were converted a year ago into Amex Ascend cards. Plus some of those people had an Amex HH Surpass card, which converted to yet another Ascend card.

Then some of those people with multiple Ascend cards may have upgraded each of those cards to Aspire.

And back to Citi, people also had no-fee Citi HH cards which got converted a year ago to no-fee Amex HH cards, and in turn some of those upgraded either to Ascend and then to Aspire or straight to Aspire.

That doesn't mean, however, that someone starting purely in the Amex sphere can get that many Ascend or Aspire cards. However, it might perhaps be possible to apply for one Aacend and one Aspire and maybe later upgrade the Ascend to another Aspire?

I don't think Amex will generally let you directly open a card when you already have one of that same card.

And then, of course, all that I said above is per person. Some people don't spell out that they're talking about multiple people's cards and just say "multiple cards" when they mean "multiple people's cards".

GundamWing01

which property?

Adam1222

It shouldn't matter. What he described should be the case at literally all the reports on the list. I.e., this is how the benefit works.

GundamWing01

in theory, youre right. it doesnt matter because thats how its "supposed to work". however, in practice, DP details are critical. im sure someone like you understands that. if I were to tell you amex airline GC credits posted successfully without further detail, are you not going to ask which airline and what denom? same thing. details are always helpful. nobody cares about an empty DP of how things were supposed to work just because its on some list. nobody wants to follow-up and hunt down credit if it can be avoided. especially if its a popular property, then DP details would be helpful for those knowing the credits posted successfully for someone else before their own visit. even BETTER if the credits posted for a property thats totally NOT supposed to work. then wouldnt such a DP be important? i think so.