laserg

Upgraded from Ascend to Aspire card on 10/4/2018.
Just advanced booked Santa Fe Buffalo Thunder (listed as a resort) using:

Rate Details ANOTHER DAY IN PARADISE - ANTHR DAY IN PARADSE

I'll check with AMEX after charge posts to my account. Will use foreign resort booking data points to persuade if possible, seems reasonable at this point since they haven't clarified the policy.
Will update if $250 credit is applied.

laserg

$250 resort credit refreshes on your Amex CARD anniversary. $250 airline credit refreshes ANNUALLY, January 1st (each calendar year).

frudd38

So for the domestic Advanced Purchase rates that don't get credited ahead of time, do they eventually get credited automatically after the stay, something that needs to be worked out at the hotel, or no credit at all?

Anyone redeem at the Hilton Grand Vacations MarBrisa yet?

milesforhire

Just doing a sanity check:

Calendar year refresh:

• $250 airline credit

Cardmember year refresh:

• $250 resort credit
• Weekend night certificate

Per booking:

• $100 on-property Hilton credit (Waldorf/Conrad properties only, specific rate/website req'd)

christianj

Just remember that this is only for Waldorf and Conrad properties and that you must book a specific rate on a specific website to get this!

milesforhire

Good catch. Fixed!

osugrad2x

So the credit is not valid on award stays?

Also, if i make an award reservation under my account and pay at checkout with my wife's Aspire card will we receive the Resort Credit or does it need to be booked under her account?

christianj

Read the terms! According to the terms you must book a specific rate on a specific website or by calling in and requesting a specific rate code. If the rate code dictates the credit (which we don't know for sure) then I would assume an award stay won't trigger the credit.

osugrad2x

For one, I read the terms there is no reason to get hostile and what you're referring to is the $100 Conrad credit, I'm not talking about that. For the $250 resort credit, some posts above state that the credit will post as long as you checkout with the Aspire card and the room was booked on the Hilton website assuming you have charges of course. Now even though i booked award stay, I will still have incidentals for food and transportation. My question is, is the credit only available to the person who booked the room? If i have the points but my wife has the card is that a problem?

WantOnlinePoker

So you quoted a post specifically discussing the $100 Conrad credit, but you're talking about the other credit - hard for people to read your mind...

jbeckett

The resort credit is valid for award stays.

It does not matter which account the reservation is made under.

What matters is that the Aspire credit card is used for the payment directly to an eligible resort. The credit is made by American Express, which has no idea about how the reservation was made or whether it was an award or paid stay.

christianj

Thank you!

My post was not meant to be hostile but I guess you took it that way due to the ! sign. Sorry!

nabeelj

Now you're getting hostile with your apologies!

osugrad2x

thebat

It has now been over 8 weeks since we checked out of the Elara, Las Vegas. Elara is on the eligible list and I called Amex before we checked in to make sure of that. I still haven't received the $250 credit. I just got off a chat session about it and they claimed they knew nothing about this benefit! I had to go up the line to a supervisor who really took her time to find out it existed. Then she said my stay was " ineligible." I asked why and she couldn't tell me. She finally said I had to wait the full 12 weeks to inquire about it. Very unsatisfactory session with Amex chat!
Another strange thing about this is we stayed at the Tropicana Las Vegas for a couple days before we checked into Elara. We paid with Mrs Bat's Aspire card and the credit posted before the doors of the Trop bumped our butts as we left. I guess they just haven't worked out all the bugs with this new card.