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Hilton Amex Aspire $250 Resort Credit

Hilton Amex Aspire $250 Resort Credit

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Old Apr 10, 19, 2:46 pm   -   Wikipost
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$250 Hilton Resort Credit

AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.

FAQ

ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.

2) If Iím booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit.

3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.

4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is ďpay at hotelĒ then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.

5) Iím looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.

6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.

For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!


ELIGIBLE PROPERTIES
7) Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!

8) However, the hilton.com/resorts website isnít the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.

9) I didnít see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to ďResort Property,Ē can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

10) What about this hotel I stayed at last year, itís not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.


ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesnít discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.

13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. Itís an eligible property and Iím paying with my Aspire, but surely I wonít get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And donít call me Shirley.

CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts between 2-5 days after the eligible charge posts to your Amex account.

17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.

18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:

WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - one report
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
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Old Apr 17, 19, 12:46 pm
  #751  
 
Join Date: Mar 2019
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I live right next to an eligible resort property and they sell gift cards for that specific resort, I am wondering if I can just buy those gift cards without actually staying and have the resort credit trigger. I am thinking yes as long as the charge goes through the resort itself. Does anyone have any experience with this or thoughts?
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Old Apr 17, 19, 11:45 pm
  #752  
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Originally Posted by jhangilp View Post
I live right next to an eligible resort property and they sell gift cards for that specific resort, I am wondering if I can just buy those gift cards without actually staying and have the resort credit trigger. I am thinking yes as long as the charge goes through the resort itself. Does anyone have any experience with this or thoughts?
The terms say that gift cards aren't eligible, but I haven't tried it yet. I will, assuming the gift cards are valid at any Hilton brand hotel.
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Old Apr 18, 19, 10:38 am
  #753  
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Originally Posted by jhangilp View Post
I live right next to an eligible resort property and they sell gift cards for that specific resort, I am wondering if I can just buy those gift cards without actually staying and have the resort credit trigger. I am thinking yes as long as the charge goes through the resort itself. Does anyone have any experience with this or thoughts?
I apologize for not being more helpful, but you could always try to buy the lowest amount, like $10 or $25, wait a few days and see.

I use the same strategy when buying airline gift cards if I am unsure if the airline credit will trigger. Good Luck.
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Old Apr 19, 19, 9:14 pm
  #754  
 
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Originally Posted by Eujeanie View Post
The total in post 646 was $698, so of course they would get back $250 plus another $50. I want to see if anyone got $250 plus $50 off a total charge of $250, which would be $50 more than they spent, which was the question that was asked just a few posts ago (post 740).
In March, I had one night of a 5-night stay billed a few days before the actual stay at Hilton Orlando and the total with tax was between $250 and $300; the $250 resort credit and $50 promo which in total exceeded the charge from Hilton Orlando both credited within a couple days of the charge.
What would help me if they did want to check for some reason was that the rest of the bill hit a couple days after my stay, for about $1100--so if they wanted to claw back any resort credit from the first transaction, they'd just have to pay it on the second. But they never did claw it back (so far anyway and no sign they will).
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Old Apr 20, 19, 9:23 pm
  #755  
 
Join Date: Jul 2018
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Does anyone know whether a "deposit" charged by a US Hilton resort property as part of booking a flexible rate online for a future date would be charged by central advance reservations in TN or by the property itself? Trying to figure out whether that deposit would trigger the Aspire resort credit. Any DPs or knowledge appreciated. Thanks all.
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Old Apr 21, 19, 12:28 am
  #756  
 
Join Date: Jul 2013
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How do i do this for 5 days stay at Hilton properties in San diego? Can I pay for one night with the Aspire card for the resort credit and 4 nights with points? Don't I receive one free night with this card? How do I claim this? I got the card about a month ago, I am thinking of using points, the card for resort credit and one night that comes free with the card. Thank

Also, what is " up to $250 credit"? If the room rate is $250 or more including tax, I will receive the full $250 back right?If it is $200 total charged, it is just $200?
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Old Apr 21, 19, 12:32 am
  #757  
 
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Actually if you book 4 nights with points 5th night is free.
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Old Apr 21, 19, 12:34 am
  #758  
 
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Originally Posted by paulzone2k View Post
Actually if you book 4 nights with points 5th night is free.
That's right, I can do 6 nights. 5 with points and 1 with the card for credit. What about the free one night that comes with the card? When do I get that and will it have expiry date and restrictions?
I got the card a month ago.
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Old Apr 21, 19, 12:38 am
  #759  
 
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Originally Posted by Blueskyheaven View Post
That's right, I can do 6 nights. 5 with points and 1 with the card for credit. What about the free one night that comes with the card? When do I get that and will it have expiry date and restrictions?
I got the card a month ago.
Free night is received thru email which takes about 3 months I think. And to redeem free night you must call 1-800 and book thru phone. You can just add it to your existing booking, and message the hotel prior to arrival so you won't have to change rooms.
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Old Apr 21, 19, 12:48 am
  #760  
 
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Originally Posted by Blueskyheaven View Post
That's right, I can do 6 nights. 5 with points and 1 with the card for credit. What about the free one night that comes with the card? When do I get that and will it have expiry date and restrictions?
I got the card a month ago.
Originally Posted by Blueskyheaven View Post
How do i do this for 5 days stay at Hilton properties in San diego? Can I pay for one night with the Aspire card for the resort credit and 4 nights with points? Don't I receive one free night with this card? How do I claim this? I got the card about a month ago, I am thinking of using points, the card for resort credit and one night that comes free with the card. Thank

Also, what is " up to $250 credit"? If the room rate is $250 or more including tax, I will receive the full $250 back right?If it is $200 total charged, it is just $200?
Regarding the $250 credit, hotel must be resort and listed here: hilton.com/resorts. Charge everything to room (food, activities, etc) and credit will be automatically reimbursed in 2-5 days. If not, then you must call between like 6-8 weeks and request manually. When I called after 2 weeks they refused and told me to call again 6-8weeks But you can always HUCA (hang up and call again) and diff agent may issue refund right away. Exact amount in folio is refunded. (upto $250)
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Old Apr 21, 19, 1:10 am
  #761  
 
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Originally Posted by paulzone2k View Post
Regarding the $250 credit, hotel must be resort and listed here: hilton.com/resorts. Charge everything to room (food, activities, etc) and credit will be automatically reimbursed in 2-5 days. If not, then you must call between like 6-8 weeks and request manually. When I called after 2 weeks they refused and told me to call again 6-8weeks But you can always HUCA (hang up and call again) and diff agent may issue refund right away. Exact amount in folio is refunded. (upto $250)
Do I have to finish spending the $4k req for the free night or it is only for the bonus points and nothing to do with the free night benefit? I checked the priority pass online too but didn't receive it.
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Old Apr 21, 19, 1:59 am
  #762  
 
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Originally Posted by Blueskyheaven View Post
Do I have to finish spending the $4k req for the free night or it is only for the bonus points and nothing to do with the free night benefit? I checked the priority pass online too but didn't receive it.
i believe 4k is only for bonus pts. Priority pass will be delivered in the mail in 1-2 weeks after online registration.
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Old Apr 21, 19, 8:20 am
  #763  
 
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Originally Posted by 40orFight View Post
Does anyone know whether a "deposit" charged by a US Hilton resort property as part of booking a flexible rate online for a future date would be charged by central advance reservations in TN or by the property itself? Trying to figure out whether that deposit would trigger the Aspire resort credit. Any DPs or knowledge appreciated. Thanks all.
Answered in the wiki, refundable deposits are charged by the hotel directly.

5) Iím looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit
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Old Apr 21, 19, 9:45 am
  #764  
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Originally Posted by Blueskyheaven View Post
That's right, I can do 6 nights. 5 with points and 1 with the card for credit.
Keep in mind that the credit card night is only good on weekends. The fifth night free must be on a single consecutive booking. If your six nights start or end on a weekend, it's easy to combine them. If your six nights begin on a weeknight and end on a weeknight, it's not. You can't break the fifth night free award and insert a free credit card night in the middle.
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Old Apr 21, 19, 1:57 pm
  #765  
 
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Originally Posted by SanDiego1K View Post
Keep in mind that the credit card night is only good on weekends. The fifth night free must be on a single consecutive booking. If your six nights start or end on a weekend, it's easy to combine them. If your six nights begin on a weeknight and end on a weeknight, it's not. You can't break the fifth night free award and insert a free credit card night in the middle.
To be clear, since I think theposter was talking about using the $250 resort credit for "using the card for credit", that can be on any night. Only the free night good at any Hilton property is restricted to weekends.
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