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Hilton Amex Aspire $250 Resort Credit

Hilton Amex Aspire $250 Resort Credit

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Old Sep 5, 19, 4:16 pm   -   Wikipost
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$250 Hilton Resort Credit

AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.

FAQ

ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.

2) If Iím booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit. According to DoC and the discussion from post #849 onwards advance purchase rates are becoming ineligible starting Aug 1, 2019, though it is unclear how this will be enforced for international properties.

3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.

4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is ďpay at hotelĒ then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.

5) Iím looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.

6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.

For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!


ELIGIBLE PROPERTIES
7) Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!

8) However, the hilton.com/resorts website isnít the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.

9) I didnít see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to ďResort Property,Ē can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

10) What about this hotel I stayed at last year, itís not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.


ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesnít discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.

13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. Itís an eligible property and Iím paying with my Aspire, but surely I wonít get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And donít call me Shirley.

CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts between 2-5 days after the eligible charge posts to your Amex account.

17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.

18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:

19) Is the credit per membership year or per calendar year?
Per membership year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.

20) At what resorts has the resort fee been credited for?
WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - two reports
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
Hilton Queenstown Resort and Spa - 8/2019
Hilton Hangzhou Qiandao Lake Resort - 4/2018
Hilton Sanqingshan Resort -4/2019
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Old Aug 2, 19, 4:06 pm
  #541  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL SM; IHG PlatAmb; Hilton Dia; Marriott Plat; Radisson Gold; Hyatt Discoverist
Posts: 4,866
Originally Posted by <3vacations View Post
Hi All,
I read the wiki where it says 13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.
Any one have experience with this? Because when I called AMEX to ask ( before I looked here) they said the credit would not work on award stays. Maybe she did not understand that I didn't mean to pay for the room but for things charged to the room.
Lots of people. Amex has no way of knowing whether your $200 at Hilton Resort X was on an award stay or for a paid stay or for room service .
Adam1222 is offline  
Old Aug 3, 19, 1:39 am
  #542  
 
Join Date: Oct 2003
Location: NYC, LAX, Seattle, Dubai... or just on a plane
Programs: Skywards Platinum, AS MVP75K, Hilton Diamond, Marriott Titanium, IHG Spire
Posts: 2,111
My anniversary date isnít until November. Iím taking a trip to Bali in August-September. Has anyone had any success moving their anniversary date up and paying the renewal fee which Iím happy to do?

My life has changed where im not as free to do as I had pleased.
NWplatinum is offline  
Old Aug 3, 19, 8:34 pm
  #543  
 
Join Date: Sep 2016
Posts: 128
This sounds like a stupid question but I will be over in Tampa soon. There is Hilton Doubletree Reddington Beach Resort, and that one is on the map at hilton.com/resorts. The thing is - that I will be staying there only one night. Does this matter? Can I get the resort credit if I'm only going for one night? I read the Wiki, but did not see any information on the length of the stay.
CarlosRodrigue is offline  
Old Aug 3, 19, 8:57 pm
  #544  
 
Join Date: Sep 2016
Posts: 128
I just booked it.
"Hilton Honors discount" rate.
Terms say "Pay when you Stay."
For one night at Hilton Doubletree Reddington Beach Resort. Will I get the credit?
CarlosRodrigue is offline  
Old Aug 3, 19, 9:19 pm
  #545  
 
Join Date: Dec 2018
Posts: 179
Originally Posted by CarlosRodrigue View Post
This sounds like a stupid question but I will be over in Tampa soon. There is Hilton Doubletree Reddington Beach Resort, and that one is on the map at hilton.com/resorts. The thing is - that I will be staying there only one night. Does this matter? Can I get the resort credit if I'm only going for one night? I read the Wiki, but did not see any information on the length of the stay.
there should be no issue with staying 1 night as there is no night minimum restriction for the resort credit.
Beachchaser is offline  
Old Aug 4, 19, 1:50 pm
  #546  
 
Join Date: Dec 2018
Posts: 33
Anyone know if the $250 credit triggers if you buy a gift card at a qualified hotel?
churning is offline  
Old Aug 5, 19, 10:34 pm
  #547  
 
Join Date: Aug 2013
Location: SNA
Programs: AA gold, DL Gold, HHonors Diamond, Hyatt Explorist, IHG Plat
Posts: 340
Last year i stayed at a Hilton resort in Asia on an advance purchase rate and had no problems getting reimbursed. If i book an advance purchase rate in Asia after 8/1 will i get reimbursed, any data points? Thanks!
PilgrimsProgress is offline  
Old Aug 8, 19, 12:48 pm
  #548  
 
Join Date: Nov 2017
Posts: 24
Did anyone stay at DoubleTree Resort by Hilton Hotel Lancaster (in Lancaster, PA) and get reimbursed?

I'm not sure if it qualifies for the $250 resort credit. I stayed at Hilton Resort in Santa Barbara last year and got $250 credit in 2-3 days.
avatarx is offline  
Old Aug 8, 19, 12:57 pm
  #549  
 
Join Date: Jul 2009
Location: Washington, DC
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Originally Posted by avatarx View Post
Did anyone stay at DoubleTree Resort by Hilton Hotel Lancaster (in Lancaster, PA) and get reimbursed?

I'm not sure if it qualifies for the $250 resort credit. I stayed at Hilton Resort in Santa Barbara last year and got $250 credit in 2-3 days.
It is on the list of qualifying resorts. Is there a reason you are unsure?
Adam1222 is offline  
Old Aug 8, 19, 2:20 pm
  #550  
 
Join Date: Nov 2017
Posts: 24
Originally Posted by Adam1222 View Post
It is on the list of qualifying resorts. Is there a reason you are unsure?
Sorry I just the FAQ and it's clear now. The host was on the list of qualifying resort so I should be able to get the credit.

Another question I have is does the credit remain if I don't spend more than $250? If I spend one night for $200, do I have $50 left over credit?
avatarx is offline  
Old Aug 8, 19, 2:22 pm
  #551  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL SM; IHG PlatAmb; Hilton Dia; Marriott Plat; Radisson Gold; Hyatt Discoverist
Posts: 4,866
Originally Posted by avatarx View Post
Sorry I just the FAQ and it's clear now. The host was on the list of qualifying resort so I should be able to get the credit.

Another question I have is does the credit remain if I don't spend more than $250? If I spend one night for $200, do I have $50 left over credit?
Yes. If you have another charge of, for example, $75, you would get $50 credited.
Adam1222 is offline  
Old Aug 10, 19, 1:13 pm
  #552  
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Exclamation credit took several days to show after posting!

Strange timing:

I had a two-night stay at a qualifying resort (DT Paradise Valley/Scottsdale AZ), checking out the morning of Aug 4.

The charge for the hotel posted Aug 5 and was showing by Aug 6.

But as of Aug 9, the resort credit was not showing online.

Then today, Aug 10, the resort credit finally shows up, with a credit date of Aug 7? Huh?
sdsearch is offline  
Old Aug 10, 19, 1:25 pm
  #553  
 
Join Date: Feb 2001
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Originally Posted by sdsearch View Post
Strange timing:

I had a two-night stay at a qualifying resort (DT Paradise Valley/Scottsdale AZ), checking out the morning of Aug 4.

The charge for the hotel posted Aug 5 and was showing by Aug 6.

But as of Aug 9, the resort credit was not showing online.

Then today, Aug 10, the resort credit finally shows up, with a credit date of Aug 7? Huh?
Seems pretty normal, can take 3-5 days to fully flow through.
Adam1222 likes this.
JJeffrey is offline  
Old Aug 10, 19, 2:38 pm
  #554  
 
Join Date: Oct 2009
Location: PHL/EWR
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Originally Posted by sdsearch View Post
Strange timing:

I had a two-night stay at a qualifying resort (DT Paradise Valley/Scottsdale AZ), checking out the morning of Aug 4.

The charge for the hotel posted Aug 5 and was showing by Aug 6.

But as of Aug 9, the resort credit was not showing online.

Then today, Aug 10, the resort credit finally shows up, with a credit date of Aug 7? Huh?
Sounds like Amex took three days to post the credit.

Does it really matter?
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BrlDsguise is offline  
Old Aug 11, 19, 12:04 am
  #555  
 
Join Date: Feb 2012
Posts: 2,391
Originally Posted by BrlDsguise View Post
Sounds like Amex took three days to post the credit.
Does it really matter?
It obviously matters to the poster, and understandably so. If an account activity really happened on Aug. 07 and remained hidden from the customer for 3 days, one might wonder for what reason. But if the activity really happened on Aug 10, and was presented with an incorrect date, it's a minor accounting misconduct.
MaxVO is offline  

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