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Hilton Amex Aspire $250 Resort Credit

Hilton Amex Aspire $250 Resort Credit

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Old Apr 10, 19, 2:46 pm   -   Wikipost
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$250 Hilton Resort Credit

AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.

FAQ

ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.

2) If Iím booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit.

3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.

4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is ďpay at hotelĒ then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.

5) Iím looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.

6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.

For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!


ELIGIBLE PROPERTIES
7) Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!

8) However, the hilton.com/resorts website isnít the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.

9) I didnít see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to ďResort Property,Ē can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

10) What about this hotel I stayed at last year, itís not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.


ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesnít discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.

13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. Itís an eligible property and Iím paying with my Aspire, but surely I wonít get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And donít call me Shirley.

CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts between 2-5 days after the eligible charge posts to your Amex account.

17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.

18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:

WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - one report
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
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Old Jan 20, 19, 10:43 am
  #496  
 
Join Date: Mar 2003
Posts: 1,005
I stayed on January 6th at the Hilton Sedona resort. Used both my wife's and my own Aspire card to pay. Neither one of us has received the credit after 14 days. The airline credits posted within a couple of business days, however.
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Old Jan 20, 19, 10:53 am
  #497  
 
Join Date: Mar 2017
Programs: HHonors Diamond, SPG, AA, SWA
Posts: 45
Originally Posted by MasterGeek View Post
Shuuut! No need to shout it from the rooftops, AMEX rats are lurking around!
My bad.
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Old Jan 21, 19, 1:50 pm
  #498  
 
Join Date: Jun 2014
Posts: 71
So I suppose purchasing a gift certificate from the one Hilton Resort will not trigger the credit?
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Old Jan 22, 19, 8:47 am
  #499  
 
Join Date: Feb 2005
Posts: 216
Hi All,
I don't think we are going to be able to use our $250 credit before our anniversary date. We have a close friend that will be going to the Hilton Hawaiian Village Waikiki Resort and I was wondering if we could gift her family the credit since she will be at a resort?

Do you think it would be possible for me to call the resort and have them charge $250 to our Aspire to put as a credit for her room for her and her family to use? Or is that too much like a GC?

What do you think?
Thanks so much!
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Old Jan 22, 19, 9:29 am
  #500  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 5,293
Originally Posted by DFW1972 View Post
Hi All,
I don't think we are going to be able to use our $250 credit before our anniversary date. We have a close friend that will be going to the Hilton Hawaiian Village Waikiki Resort and I was wondering if we could gift her family the credit since she will be at a resort?

Do you think it would be possible for me to call the resort and have them charge $250 to our Aspire to put as a credit for her room for her and her family to use? Or is that too much like a GC?

What do you think?
Thanks so much!
Should be no problem, just call the hotel and tell them you want to 'surprise' your friend by paying for a bit of their stay and give them your Aspire number.
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Old Jan 22, 19, 9:32 am
  #501  
 
Join Date: Feb 2005
Posts: 216
Originally Posted by JJeffrey View Post
Should be no problem, just call the hotel and tell them you want to 'surprise' your friend by paying for a bit of their stay and give them your Aspire number.
Thanks for the quick response. And the charge should trigger the Amex credit, right? Since it would be charged by the resort. Just want to make sure. She's a good friend, but we don't really want to be stuck with a $250 bill!
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Old Jan 22, 19, 10:53 am
  #502  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 5,293
Originally Posted by DFW1972 View Post
Thanks for the quick response. And the charge should trigger the Amex credit, right? Since it would be charged by the resort. Just want to make sure. She's a good friend, but we don't really want to be stuck with a $250 bill!
Yep, as long as its charged by the resort it will trigger the credit.
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Old Jan 22, 19, 11:02 am
  #503  
 
Join Date: Feb 2005
Posts: 216
Originally Posted by JJeffrey View Post
Yep, as long as its charged by the resort it will trigger the credit.
Thanks.
If we decide to do this, I will report back if it works.
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Old Jan 26, 19, 5:05 pm
  #504  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/JFK/LGA/EWR
Posts: 223
Originally Posted by daloosh View Post
That's odd. I was choosing between Elara and WA, and finally chose WA as I noted above. The reimbursement was easy peasy, exactly like the Delta GC reimbursement timewise. The first nite deposit was $343.48 charged from Waldorf Astoria Las Vegas, and the credit showed up as Hilton Resort Credit - $250.
how long did the vegas WA credit take from charge date?
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Old Jan 26, 19, 8:29 pm
  #505  
 
Join Date: Jul 2009
Programs: DL PM, HH Diamond, Marriott Plat, AA, WP
Posts: 622
Originally Posted by GundamWing01 View Post
how long did the vegas WA credit take from charge date?
I booked the stay on Jan 8 for next summer, the $343 first nite charge posted on Jan 10 like so:
WALDORF ASTORIA
3751 S LAS VEGAS BLVD-
LAS VEGAS
NV
89158
UNITED STATES OF AMERICA (THE)
and at Amex it says the credit posted on Jan 11, but it did not appear online until Jan 12, like so:
Hilton Resort Credit
WALDORF ASTORIA
3751 S LAS VEGAS BLVD
LAS VEGAS
NV
89158
UNITED STATES OF AMERICA (THE)
Reference: xxxxxx
Category: Travel - Lodging
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Old Jan 26, 19, 10:08 pm
  #506  
 
Join Date: Jan 2009
Location: Everywhere
Programs: AA EXP - 3.3MM, Bonvoy LIFETIME Titanium Elite, HH Diamd, Priority Clb PLT, Ntnl Exec, Sixt PLT
Posts: 1,213
I did an upgrade from my ASCEND to ASPIRE because I had 150K HHonors points offer. After that I had a concern that the upgrade would not trigger $250 resort credit for the prorated 6 month of year. To my surprise it did! I made a reservation at a Hilton resort that requires 1 night prepayment and that was returned within 2 days after the charge cleared.
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Old Jan 27, 19, 5:22 am
  #507  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/JFK/LGA/EWR
Posts: 223
Originally Posted by daloosh View Post
I booked the stay on Jan 8 for next summer, the $343 first nite charge posted on Jan 10 like so:
WALDORF ASTORIA
3751 S LAS VEGAS BLVD-
LAS VEGAS
NV
89158
UNITED STATES OF AMERICA (THE)
and at Amex it says the credit posted on Jan 11, but it did not appear online until Jan 12, like so:
Hilton Resort Credit
WALDORF ASTORIA
3751 S LAS VEGAS BLVD
LAS VEGAS
NV
89158
UNITED STATES OF AMERICA (THE)
Reference: xxxxxx
Category: Travel - Lodging
nice. that posted very fast. thank you for the input. so based on your CC details, i assume you didnt use amex FHR or chase LHC right? you just booked direct? otherwise it should post as "AMEX FINE HOTELS RES" instead.

i tried looking for vegas WA on FHR and it looks like you have to prepay via the 5x MR amex portal. im pretty sure its coded as amextravel.com vs WA directly so the 250 resort credit would NOT work. totally sucks. i thought you could pay at the hotel vs prepay. only other option is to run up a massive party bill and pay upon checkout.

Last edited by GundamWing01; Jan 27, 19 at 6:10 am
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Old Jan 27, 19, 5:41 am
  #508  
 
Join Date: Jul 2009
Programs: DL PM, HH Diamond, Marriott Plat, AA, WP
Posts: 622
Originally Posted by GundamWing01 View Post
nice. appreciate the input. based on your CC details, i assume you didnt use amex FHR or chase LHC right? you just booked direct?
That's right, I booked direct on the hhonors website. With the resort being sorted into the wrong state, and the lack of much data about the credit, I wanted to try the easiest, most direct booking.
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Old Jan 27, 19, 8:39 am
  #509  
 
Join Date: Mar 2017
Programs: HHonors Diamond, SPG, AA, SWA
Posts: 45
Originally Posted by daloosh View Post
I booked the stay on Jan 8 for next summer, the $343 first nite charge posted on Jan 10 like so:
WALDORF ASTORIA
3751 S LAS VEGAS BLVD-
LAS VEGAS
NV
89158
UNITED STATES OF AMERICA (THE)
and at Amex it says the credit posted on Jan 11, but it did not appear online until Jan 12, like so:
Hilton Resort Credit
WALDORF ASTORIA
3751 S LAS VEGAS BLVD
LAS VEGAS
NV
89158
UNITED STATES OF AMERICA (THE)
Reference: xxxxxx
Category: Travel - Lodging
Good DP, thanks for sharing. I have had success for both the Tropicana and WA each promptly posting the resort credit when booking direct.
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Old Jan 27, 19, 7:41 pm
  #510  
 
Join Date: Oct 2009
Posts: 79
I'm going to stay at a hotel on the Hilton resort list, and would like to know if I can use my brother's Aspire card to pay for the stay with pre-paid rate, will he get the $250 resort credit?
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