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Hilton Amex Aspire $250 Resort Credit

Hilton Amex Aspire $250 Resort Credit

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Old Sep 5, 19, 4:16 pm   -   Wikipost
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$250 Hilton Resort Credit

AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.

FAQ

ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.

2) If Iím booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit. According to DoC and the discussion from post #849 onwards advance purchase rates are becoming ineligible starting Aug 1, 2019, though it is unclear how this will be enforced for international properties.

3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.

4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is ďpay at hotelĒ then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.

5) Iím looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.

6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.

For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!


ELIGIBLE PROPERTIES
7) Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!

8) However, the hilton.com/resorts website isnít the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.

9) I didnít see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to ďResort Property,Ē can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

10) What about this hotel I stayed at last year, itís not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.


ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesnít discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.

13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. Itís an eligible property and Iím paying with my Aspire, but surely I wonít get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And donít call me Shirley.

CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts between 2-5 days after the eligible charge posts to your Amex account.

17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.

18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:

19) Is the credit per membership year or per calendar year?
Per membership year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.

20) At what resorts has the resort fee been credited for?
WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - two reports
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
Hilton Queenstown Resort and Spa - 8/2019
Hilton Hangzhou Qiandao Lake Resort - 4/2018
Hilton Sanqingshan Resort -4/2019
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Old Jul 11, 19, 12:37 am
  #496  
 
Join Date: Feb 2016
Posts: 84
Originally Posted by NWplatinum View Post
Booked in Dubai at Hilton "The Walk" and my $220 in charges was completely taken care of a few days after check-in. I was also upgraded to a King Loft suite. Beautiful property, lovely staff, and actually looking forward to stopping off in Dubai again there. Love the Aspire card. I'd also note things like airport transportation were taken care of. ANYTHING put on your folio is taken care of up to the $250 credit which is nice because you can have charges picked up you wouldn't expect would be taken care of.
Did you book this through the Hilton website, or in person at the hotel?
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Old Jul 11, 19, 1:12 am
  #497  
 
Join Date: Sep 2012
Posts: 4,388
I booked an upcoming award stay on Conrad Bora Bora butnwill have charges for upgrade, dining and other things. Should I expect to get the $250 credit? Also, my wife has this card too and my plan is to charge $250-300 to her card and the rest to me. The stay is under my name.
DaveInLA is offline  
Old Jul 11, 19, 1:22 am
  #498  
 
Join Date: Feb 2016
Posts: 84
Hi guys,

Are rooms booked through the Hilton website also credited? I want to book the Hilton Dubai Jumeirah (part of the resorts list) for November. Right now there is a sale going on and I want to take advantage of it. So, if I book this prepaid non-refundable rate through the Hilton website, will I still get the resort credit? Or do I only get it if I get charged at the resort? If so, will it work if I book over the phone with the hotel instead? And, if my Aspire credit expires on Nov 15, will I get the credit even I make a purchase on that date? Thanks!
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Old Jul 11, 19, 1:51 am
  #499  
 
Join Date: Oct 2018
Posts: 10
DT Fallsview Resort Niagara Falls : Stayed on June 30/July 1, posted on July 3, automatically credited $250 on July 6
Traveler73 is offline  
Old Jul 11, 19, 7:21 am
  #500  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL SM; IHG PlatAmb; Hilton Dia; Marriott Plat; Radisson Gold; Hyatt Discoverist
Posts: 4,937
As a reminder, before posting a question, there is a detailed wiki at the top of this thread which explicitly answers every question that has been asked in the past few days.
Adam1222 is online now  
Old Jul 16, 19, 6:57 pm
  #501  
 
Join Date: Jun 2016
Posts: 11
Someone should do a trial run regarding the drink and dine comment (no room)
health1au is offline  
Old Jul 16, 19, 8:29 pm
  #502  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL SM; IHG PlatAmb; Hilton Dia; Marriott Plat; Radisson Gold; Hyatt Discoverist
Posts: 4,937
Originally Posted by health1au View Post
Someone should do a trial run regarding the drink and dine comment (no room)
I'm not sure what you're referring to. But as to whether eating and drinking at a property without staying triggers the credit, many have posted about it, and it depends on the property-- i.e., if the credit card is run through the hotels merchant account or if the restaurant has its own account.
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Old Jul 17, 19, 9:02 am
  #503  
 
Join Date: Jun 2014
Posts: 76
So if I book a stay at a Hilton resort property and use a fully refundable rate, that should be reimbursed, correct?
GunneRy is offline  
Old Jul 17, 19, 9:58 am
  #504  
 
Join Date: Feb 2001
Location: RDU <|> MMX
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Originally Posted by GunneRy View Post
So if I book a stay at a Hilton resort property and use a fully refundable rate, that should be reimbursed, correct?
Of course. As mentioned in the wiki, it does not matter what rate you book, as long as your Aspire is charged directly by a qualifying property, you will get the credit.
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JJeffrey is offline  
Old Jul 17, 19, 10:56 am
  #505  
 
Join Date: Mar 2017
Programs: HHonors Diamond, SPG, IHG, AA, SWA
Posts: 82
Originally Posted by Adam1222 View Post
I'm not sure what you're referring to. But as to whether eating and drinking at a property without staying triggers the credit, many have posted about it, and it depends on the property-- i.e., if the credit card is run through the hotels merchant account or if the restaurant has its own account.
I have done this at the Tropicana in Vegas. I have never had a problem with the resort credit posting as it should for stays, but when I've gone to The Laugh Factory, without being a guest in the hotel, those charges have never received a resort credit, but do garner 14 HH points per dollar as a Hilton spend.
George M is offline  
Old Jul 18, 19, 4:13 pm
  #506  
 
Join Date: Apr 2019
Posts: 4
Originally Posted by JJeffrey View Post
Of course. As mentioned in the wiki, it does not matter what rate you book, as long as your Aspire is charged directly by a qualifying property, you will get the credit.
Are there certain resorts that offer refundable bookings but also charge your card upon booking rather than when you stay? Tried reading through wiki / posts but every resort I've looked at says pay when you stay
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Old Jul 18, 19, 4:20 pm
  #507  
 
Join Date: Oct 2009
Location: PHL/EWR
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Posts: 1,525
Originally Posted by kyleh View Post
Are there certain resorts that offer refundable bookings but also charge your card upon booking rather than when you stay? Tried reading through wiki / posts but every resort I've looked at says pay when you stay
You just need a resort that charges a one night deposit like the Tropicana.
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Old Jul 18, 19, 4:21 pm
  #508  
 
Join Date: Feb 2011
Posts: 534
Originally Posted by kyleh View Post
Are there certain resorts that offer refundable bookings but also charge your card upon booking rather than when you stay? Tried reading through wiki / posts but every resort I've looked at says pay when you stay
You can reach out the resort directly and see if they allow prepayment/advance deposit. They typically charge your card right away before your stay and credit the amount in your portfolio. Upon check out, you just have to clear the balance. If there's a remaining balance, the property refund back to the card. Read this post for details: https://mypointslife.blogspot.com/20...rt-credit.html
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flybie is offline  
Old Jul 18, 19, 11:50 pm
  #509  
 
Join Date: Jan 2009
Location: LAS
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,001
Originally Posted by DaveInLA View Post
I booked an upcoming award stay on Conrad Bora Bora butnwill have charges for upgrade, dining and other things. Should I expect to get the $250 credit? Also, my wife has this card too and my plan is to charge $250-300 to her card and the rest to me. The stay is under my name.
Yes, I just did an award stay at the Waldorf Astoria Maldives Ithaafushi and charged $300 of the F&B incidentals to my Aspire card. The $250 credit posted about five days later.
jphripjah is offline  
Old Jul 21, 19, 10:17 am
  #510  
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Join Date: Jan 2005
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Originally Posted by GunneRy View Post
So if I book a stay at a Hilton resort property and use a fully refundable rate, that should be reimbursed, correct?
Yes, as long as it's a resort currently on the list. Not ever Hilton property that has "resort" somewhere in the name counts, only ones that are on the list count. And there's one or two hotels that were on the list a year ago that have dropped off of the list, even though they still are in the Hilton program.
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