Apr 24, 2018, 6:57 pm
Last edit by: rrgg
$250 Hilton Resort Credit
Note: The web page for the resorts has changed. You must input dates and/or a specific region to get a list of all resorts in that region. Sometimes the web page works better on a mobile device.
The resort credit benefit changed in late 2023. Refer to this separate discussion and wikipost for FAQs.
AMEX TERMS:
Note: The web page for the resorts has changed. You must input dates and/or a specific region to get a list of all resorts in that region. Sometimes the web page works better on a mobile device.
The resort credit benefit changed in late 2023. Refer to this separate discussion and wikipost for FAQs.
AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.
FAQ
ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.
2) If I’m booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit. According to DoC and the discussion from post #849 onwards advance purchase rates are becoming ineligible starting Aug 1, 2019, though it is unclear how this will be enforced for international properties.
3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.
4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is “pay at hotel” then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.
5) I’m looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.
6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.
For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!
ELIGIBLE PROPERTIES
As of 2022 or 2023, there is no static list of eligible properties.
You can either go to Hilton.com/resorts and hit "explore more resorts," or apply the "Resorts" filter on the search yourself.
7)Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!
8) However, the hilton.com/resorts website isn’t the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.
9) I didn’t see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to “Resort Property,” can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.
10) What about this hotel I stayed at last year, it’s not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.
11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.
ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesn’t discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.
13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.
14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.
15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. It’s an eligible property and I’m paying with my Aspire, but surely I won’t get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And don’t call me Shirley.
CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically postsbetween 2-5 days after 10 days or even more after the eligible charge posts to your Amex account. Note that sometimes your charge will not even be processed until the following day, early in the morning.
17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.
18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:
LXR Susona Bodrum, Turkey - May 2021 [Also, bonus is showing 3x, not 14x. Indicating this hotel is not coded correctly in their system. Multiple chats did not resolve this problem but a phone call did.
Resort credit has now posted and was told this should be fixed going forward. Still waiting for add'l 11x bonus points]
19) Is the credit per membership year or per calendar year?
Per membership year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
20) For which resorts has the resort credit posted?
Hilton La Jolla Torrey Pines
Crocksford Las Vegas
WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Embassy Suites Waikiki Beach Walk - 7/6/2021
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - two reports
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
Hilton Queenstown Resort and Spa - 8/2019, 2/2023
Hilton Hangzhou Qiandao Lake Resort - 4/2018
Hilton Sanqingshan Resort -4/2019
Hilton Palm Springs, CA - 1/2022
Hilton Waterfront Resort, Huntington Beach, CA - 10/2021
FAQ
ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.
2) If I’m booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit. According to DoC and the discussion from post #849 onwards advance purchase rates are becoming ineligible starting Aug 1, 2019, though it is unclear how this will be enforced for international properties.
3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.
4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is “pay at hotel” then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.
5) I’m looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.
6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.
For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!
ELIGIBLE PROPERTIES
As of 2022 or 2023, there is no static list of eligible properties.
You can either go to Hilton.com/resorts and hit "explore more resorts," or apply the "Resorts" filter on the search yourself.
7)
9) I didn’t see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to “Resort Property,” can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.
10) What about this hotel I stayed at last year, it’s not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.
11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.
ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesn’t discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.
13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.
14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.
15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. It’s an eligible property and I’m paying with my Aspire, but surely I won’t get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And don’t call me Shirley.
CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts
17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.
18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:
LXR Susona Bodrum, Turkey - May 2021 [Also, bonus is showing 3x, not 14x. Indicating this hotel is not coded correctly in their system. Multiple chats did not resolve this problem but a phone call did.
Resort credit has now posted and was told this should be fixed going forward. Still waiting for add'l 11x bonus points]
19) Is the credit per membership year or per calendar year?
Per membership year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
20) For which resorts has the resort credit posted?
Hilton La Jolla Torrey Pines
Crocksford Las Vegas
WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Embassy Suites Waikiki Beach Walk - 7/6/2021
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - two reports
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
Hilton Queenstown Resort and Spa - 8/2019, 2/2023
Hilton Hangzhou Qiandao Lake Resort - 4/2018
Hilton Sanqingshan Resort -4/2019
Hilton Palm Springs, CA - 1/2022
Hilton Waterfront Resort, Huntington Beach, CA - 10/2021
[Archive 2021-2023 Hilton Amex Aspire $200 Resort Credit]
Aug 3, 2022, 1:36 pm
#466
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
A lot of the team facilities are out in Glendale (Dodgers/White Sox), Peoria (Mariners/Padres) and Surprise (Texas/KC), and you're right, there's not much other there other than mid-market stuff. Sloan Park (Cubs), Hohokam (A's) or Talking Stick (Brewers/Diamondbacks) aren't terrible from central Phoenix. I might consider Scottsdale Resort at McCormick Ranch- it's closer to some of the Mesa area parks + Talking Stick (though farther from the west side ones, not terribly much so though).
I wouldn't pass on the AZ Biltmore yet until you read the reviews and decide for yourself, we almost stayed there once because of the FLW/Wrigley connections but apparently they've added water slides, etc., and turned it into a more family place, but if you're traveling with kids it could be just the ticket.
Aug 4, 2022, 12:50 pm
#467
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,387
I had no idea there were so many areas now! Never heard of Sloan Park but I know the Cubs used to be in Peoria, we went to a game there years ago.
I wouldn't pass on the AZ Biltmore yet until you read the reviews and decide for yourself, we almost stayed there once because of the FLW/Wrigley connections but apparently they've added water slides, etc., and turned it into a more family place, but if you're traveling with kids it could be just the ticket.
I wouldn't pass on the AZ Biltmore yet until you read the reviews and decide for yourself, we almost stayed there once because of the FLW/Wrigley connections but apparently they've added water slides, etc., and turned it into a more family place, but if you're traveling with kids it could be just the ticket.
Last edited by eponymous_coward; Aug 4, 2022 at 1:04 pm
Aug 10, 2022, 2:51 pm
#468
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
In this month's Aspire statement, there is a change of timeline for when certificate is awarded.
I bolden the portion about potential change of anniversary month due to a card replacement.
I thought, previously, card replacement/upgrade/downgrade does not trigger anniversary day change at all.
Is that changing?
We previously stated that you will receive the Reward email within 8-14 weeks after your Card Account
anniversary date. However, to account for instances where your anniversary date might change, we've revised
the terms to state that you will receive the Reward email within 8-14 weeks after your card's renewal month. If
your account anniversary month changes (for example, due to a card replacement), your Annual Weekend Night
Reward will be triggered within your new renewal month and available within 8-14 weeks.
anniversary date. However, to account for instances where your anniversary date might change, we've revised
the terms to state that you will receive the Reward email within 8-14 weeks after your card's renewal month. If
your account anniversary month changes (for example, due to a card replacement), your Annual Weekend Night
Reward will be triggered within your new renewal month and available within 8-14 weeks.
I thought, previously, card replacement/upgrade/downgrade does not trigger anniversary day change at all.
Is that changing?
Aug 15, 2022, 7:08 am
#469
Join Date: Apr 2004
Location: Omaha
Programs: AA Life Plat 4mm, Hilton Diamond
Posts: 1,459
Staying at the Kimpton Winslow Key West, can we simply walk over to one of the 2 Hilton resorts have a nice dinner, charge to AX, to use some of our credit?
Also staying at Hilton Miami Bentley but usually only use around $125 there.
Also staying at Hilton Miami Bentley but usually only use around $125 there.
Aug 15, 2022, 12:22 pm
#470
Join Date: Feb 2006
Posts: 1,063
However, I think hotels have the ability to setup a folio for guests that aren't staying at the hotel. I would check with the front desk and ask
I stay at the Hilton Oakbrook, IL resort fairly frequently and one of the regulars is local to the area, so he never stays at the hotel, but he pays a monthly/yearly fee to the resort to use their gym/fitness center.
I was chatting with him once and we got to talking about how great the Aspire was. Having a quick chat with the hotel front desk couldn't hurt. Many of these resort are franchises, so they may be willing to work with you.
You could always order a drink first, charge it to your card, and see if it shows as a pending Hilton charge. Good Luck.
Last edited by diesteldorf; Aug 15, 2022 at 3:37 pm
Aug 16, 2022, 5:11 am
#471
Join Date: Jun 2013
Posts: 88
Questions for the flyertalk experts: Just stayed at the DoubleTree by Hilton Quebec Resort last week. There is no advanced purchase rate, my only options are:
Flexible Rate
Breakfast Included
Semi-Flex
2X Points
I booked the Flexible rate. Am I eligible for the $250 resort credit from the Aspire card? Thanks!
Aug 16, 2022, 6:07 am
#472
Join Date: May 2022
Posts: 2,255
Questions for the flyertalk experts: Just stayed at the DoubleTree by Hilton Quebec Resort last week. There is no advanced purchase rate, my only options are:
Flexible Rate
Breakfast Included
Semi-Flex
2X Points
I booked the Flexible rate. Am I eligible for the $250 resort credit from the Aspire card? Thanks!
Aug 16, 2022, 6:19 am
#474
Join Date: Apr 2005
Location: NYC
Posts: 1,756
Questions for the flyertalk experts: Just stayed at the DoubleTree by Hilton Quebec Resort last week. There is no advanced purchase rate, my only options are:
Flexible Rate
Breakfast Included
Semi-Flex
2X Points
I booked the Flexible rate. Am I eligible for the $250 resort credit from the Aspire card? Thanks!
Aug 16, 2022, 7:18 am
#475
Join Date: May 2022
Posts: 2,255
Didnt even think to double check them, good call!
Make sure you use this link:https://www.hilton.com/en/locations/...gleLink,i81646
The old hilton.com/resorts no longer is the link to use
Make sure you use this link:https://www.hilton.com/en/locations/...gleLink,i81646
The old hilton.com/resorts no longer is the link to use
Aug 16, 2022, 9:11 am
#477
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
It's hard to believe in the vast expanse of Canada there seems to be only two resorts...I know resorts are usually warm weather destinations, but they are often ski resorts, too. Usually not cities, which makes Quebec seem unusual to have been one.
Aug 16, 2022, 10:54 am
#478
Join Date: Jun 2013
Posts: 88
Appreciate the help. I am pretty sure that's what happened... Will try and book the Niagara Falls location in the future or the plethora of Orlando destinations. Aspire is a great card, can't wait for more destinations to open up around the world, safe travels!!!
Aug 16, 2022, 2:38 pm
#480
Join Date: Dec 2018
Posts: 825
In this month's Aspire statement, there is a change of timeline for when certificate is awarded.
I bolden the portion about potential change of anniversary month due to a card replacement.
I thought, previously, card replacement/upgrade/downgrade does not trigger anniversary day change at all.
Is that changing?
I bolden the portion about potential change of anniversary month due to a card replacement.
I thought, previously, card replacement/upgrade/downgrade does not trigger anniversary day change at all.
Is that changing?