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Hilton Amex Aspire $250 Resort Credit

Hilton Amex Aspire $250 Resort Credit

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Old Sep 5, 19, 4:16 pm   -   Wikipost
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$250 Hilton Resort Credit

AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.

FAQ

ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.

2) If Iím booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit. According to DoC and the discussion from post #849 onwards advance purchase rates are becoming ineligible starting Aug 1, 2019, though it is unclear how this will be enforced for international properties.

3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.

4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is ďpay at hotelĒ then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.

5) Iím looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.

6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.

For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!


ELIGIBLE PROPERTIES
7) Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!

8) However, the hilton.com/resorts website isnít the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.

9) I didnít see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to ďResort Property,Ē can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

10) What about this hotel I stayed at last year, itís not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.


ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesnít discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.

13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. Itís an eligible property and Iím paying with my Aspire, but surely I wonít get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And donít call me Shirley.

CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts between 2-5 days after the eligible charge posts to your Amex account.

17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.

18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:

19) Is the credit per membership year or per calendar year?
Per membership year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.

20) At what resorts has the resort fee been credited for?
WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - two reports
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
Hilton Queenstown Resort and Spa - 8/2019
Hilton Hangzhou Qiandao Lake Resort - 4/2018
Hilton Sanqingshan Resort -4/2019
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Old Jun 18, 19, 4:10 pm
  #451  
 
Join Date: Mar 2004
Location: Southern California
Posts: 477
Originally Posted by MaxVO View Post
One or two instances do not equal "pretty much everything". In fact other AmEx benefits are based on calendar years (e.g. airline reimbursements, category spending caps, etc.).
So youíre saying if your card anniversary is mid year you can claim double airline credits by calendar year during a single year of card membership? I highly doubt it.
gvaughn is offline  
Old Jun 18, 19, 4:29 pm
  #452  
 
Join Date: Feb 2012
Posts: 2,475
Originally Posted by gvaughn View Post

So youíre saying if your card anniversary is mid year you can claim double airline credits by calendar year during a single year of card membership? ...
That info would be under the AmEx forum, with a separate thread for each airline.
Wiki posts are a good place to start.
https://www.flyertalk.com/forum/amer...s-aa-only.html
MaxVO is offline  
Old Jun 18, 19, 4:51 pm
  #453  
 
Join Date: Mar 2009
Programs: HH Diamond
Posts: 2,351
Originally Posted by gvaughn View Post
So youíre saying if your card anniversary is mid year you can claim double airline credits by calendar year during a single year of card membership? I highly doubt it.
Yes, you can.
jbeckett is offline  
Old Jun 18, 19, 6:17 pm
  #454  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 6,877
Originally Posted by lucjos0224 View Post
I currently have a points stay booked at the Grand Wailea in May of 2020. I have seen where others have contacted international resorts (Conrad Maldives, etc.) and made a payment in advance towards their account to trigger the $250 credit. Does this still work and has anyone had success doing it at a US resort? I just got the card and my first closing date is 7/8 (when the annual fee posts and hence my anniversary date).

I am wondering if I called up the Grand Wailea and attempted to make a $1,000 payment towards my account if it would trigger the $250 credit plus the $200 off $1000 Amex offer for Hilton Hotels in Hawaii along with the $100 off $500 for Conrad and Waldorf Astoria. Any thoughts on whether or not this would work? Would be great because then I could use my $250 again next year when I stay and I'm betting there will be another Amex offer (there has been 2 years in a row).
That's entirely hotel dependent, no reason not to call the hotel and give it a shot. If they will charge you in advance then you should get all the credits.
JJeffrey is offline  
Old Jun 18, 19, 9:17 pm
  #455  
 
Join Date: Aug 2017
Programs: Hilton Diamond, IHG Spire Ambassador, Global Entry
Posts: 585
I had a recent work meeting prebooked for me at the corporate rate at a Hilton resort. I didn't put 2 + 2 together that this credit would work. I did use the Aspire, and noticed the credit on my statement. Very nice to see!
Super Mario is offline  
Old Jun 19, 19, 11:59 am
  #456  
 
Join Date: Jun 2019
Programs: AS MVPG75K / HIlton Diamond
Posts: 27
Upgraded Ascend card to aspire 6/4. Headed to hawaii 6/7.

Checked out of rewards stay at Hilton Waikoloa Village 6/16.

$200 Credit on Amex (Spend $1000 get $200 Back Hilton Hawaii Offer) 6/18

$250 Resort Credit posted 6/18
rayfound is offline  
Old Jun 22, 19, 12:01 am
  #457  
 
Join Date: Jan 2018
Posts: 7
Originally Posted by Flyingwith5 View Post
I probably gonna do the latter. Going to cancel the hotel after I completed the June stayed. It will be interesting since people are not seeing credit posted right away and even 8 weeks out. I will report back how this all plays out. I just hope it will be resolved before my Sept anniversary date to avoid any issue with my new $250 credit.
Trip report. Booked 3 nights using free weekend cert. Had 2 $250 resort credits. Total oop $30.

Received an email from the Concierge 3 weeks prior to my trip. I RSVP dinner at HumuHumu and asked told them the reason for my trip (celebrating our anniversary) and ask if they can upgrade my room. Concierge was not able to make the upgrade but she forward my request to front desk. Somehow at front desk emailed and told me the upgraded my room to Deluxe Ocean Front.
During our arrival, the valet guy asked for my last name and greeted me by my first name. During our check in, the front desk wish us a Happy Anniversary and gave a voucher for a free bottle of sparkling champagne. I wasn't expecting it since they already upgraded the room so it was a nice surprise. .
We got free continental breakfast for Diamond member which was a plate with fruits, pastry and yogurt. Upgrade for full buffet is $27/pax. We upgrade only for 1 day and that was good enough. I prefer spending the $27 at Bistro Molokini. Ate there twice for dinner. HumuHumu is pricey $$ while portion is small. Foods were good but if it wasn't for the resort credit I wouldn't blow my money there.

Overall we enjoyed the resort and everything about it. Total spent was $530 (food & parking). I was able to split the charges on two Aspire cards. About 3 days later received the resort credit.
Flyingwith5 is offline  
Old Jun 22, 19, 1:02 pm
  #458  
 
Join Date: Jan 2002
Location: IAH TX USA
Programs: AA PLT LT & 2MM, HH G, MAR back to lowly Silver,
Posts: 473
I am interested in this same answer is the Hilton Fiji Resort considered. I did go to hilton.com/resorts website and let me tell you that is not the easiest page to find anything on. And the info is inconsistent.

This resort in Fiji appears when you do a search, but here is NO details or book button below like many other resorts on the list. If you look in map view this resort is NOT on the list. It appears only the ones with the Book option trigger that rendering on the map. The DoubleTree Fiji being that case.

So I got on a chat session with hilton. The rep confirmed is was a Resort designation. He even told me to keep the Chat as proof. So I did.

So unless someone proves otherwise, I am assuming this resort is good to receive the credit.
vandesa is offline  
Old Jun 23, 19, 12:57 pm
  #459  
 
Join Date: Jan 2013
Posts: 62
I had Aspire card which I downgraded to Hilton no fee card in April '19. I had used resort credit and airline credit before downgrading. In Jun '19 I had upgrade offer on this no fee card to upgrade to Aspire with 150k HH points and all other benefits which comes with Aspire, so I upgraded it. Now, when I try to enroll in Airline benefit it says I've already used my benefit, same with Hilton resort credit. I did get free weekend night and Chat confirmed I've 150k HH point offfer attached to this card after 4k spend. Has anyone seen this before?
jasmians is offline  
Old Jun 23, 19, 1:47 pm
  #460  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 6,877
Originally Posted by jasmians View Post
I had Aspire card which I downgraded to Hilton no fee card in April '19. I had used resort credit and airline credit before downgrading. In Jun '19 I had upgrade offer on this no fee card to upgrade to Aspire with 150k HH points and all other benefits which comes with Aspire, so I upgraded it. Now, when I try to enroll in Airline benefit it says I've already used my benefit, same with Hilton resort credit. I did get free weekend night and Chat confirmed I've 150k HH point offfer attached to this card after 4k spend. Has anyone seen this before?
This is really an Amex related question, I'd recommend asking over on the Amex forum where the Amex experts can chime in.
JJeffrey is offline  
Old Jun 23, 19, 4:58 pm
  #461  
 
Join Date: Dec 2018
Posts: 185
Originally Posted by gvaughn View Post


So youíre saying if your card anniversary is mid year you can claim double airline credits by calendar year during a single year of card membership? I highly doubt it.
absolutely, if you are savvy enough you could technically get 3 rounds of airline credits while paying 1 annual fee.
Beachchaser is offline  
Old Jun 23, 19, 11:20 pm
  #462  
 
Join Date: Jan 2012
Posts: 6
Suggestions?

I am planning to stay at Conrad Maldives about 1 year from today (6/22-6/28). If I upgrade to Aspire now (one year card anniversary would fall between the dates I'm there), is it possible to get the $250 credit twice for that stay? Do the credits work like this?
From reading the first few threads seems like the credits may not post for weeks...
jjezttt is offline  
Old Jun 24, 19, 1:59 am
  #463  
 
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,465
Originally Posted by vandesa View Post
I am interested in this same answer is the Hilton Fiji Resort considered. I did go to hilton.com/resorts website and let me tell you that is not the easiest page to find anything on. And the info is inconsistent.

This resort in Fiji appears when you do a search, but here is NO details or book button below like many other resorts on the list. If you look in map view this resort is NOT on the list. It appears only the ones with the Book option trigger that rendering on the map. The DoubleTree Fiji being that case.

So I got on a chat session with hilton. The rep confirmed is was a Resort designation. He even told me to keep the Chat as proof. So I did.

So unless someone proves otherwise, I am assuming this resort is good to receive the credit.
@vandesa on property at the Hilton fiji now. Our stay at the conrad Maldives week or two back did not trigger credit. Hoping this and the grand wailea which we are heading to next will
sam_goh is offline  
Old Jun 24, 19, 6:34 am
  #464  
 
Join Date: Jan 2002
Location: IAH TX USA
Programs: AA PLT LT & 2MM, HH G, MAR back to lowly Silver,
Posts: 473
Originally Posted by sam_goh View Post
@vandesa on property at the Hilton fiji now. Our stay at the conrad Maldives week or two back did not trigger credit. Hoping this and the grand wailea which we are heading to next will
I have heard that some peoples credits posting take longer, but others seems to within a day a 2. Not sure why? If your Maldives posts that would likely chew up your entire credit I image. As nothing Cheap about the Maldives, but I did love Rangali. If you get a credit for Fiji, please post. That is some trip you are taking Maldives, Fiji then Hawaii. Wow.
vandesa is offline  
Old Jun 25, 19, 10:25 am
  #465  
 
Join Date: Sep 2012
Posts: 4,388
Originally Posted by DaveInLA View Post
I know the $250 credit is renewed every cardmember year, but in this case, what exactly is the cardmember year?

My wife applied for Surpass a few years ago on 5/31. After a year, she downgraded to free Hilton card. On 12/2/18, she upgraded to Aspire and was charged 5 months of the annual fee January 2019. So does the $250 renew on 5/31? 12/2? Or the date in January she was charged the annual fee? She used her credit late April to early May.
Anybody know the answer to this?
DaveInLA is offline  

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