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Hilton Amex Aspire $250 Resort Credit

Hilton Amex Aspire $250 Resort Credit

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Old Sep 5, 19, 4:16 pm   -   Wikipost
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$250 Hilton Resort Credit

AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.

FAQ

ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.

2) If Iím booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit. According to DoC and the discussion from post #849 onwards advance purchase rates are becoming ineligible starting Aug 1, 2019, though it is unclear how this will be enforced for international properties.

3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.

4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is ďpay at hotelĒ then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.

5) Iím looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.

6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.

For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!


ELIGIBLE PROPERTIES
7) Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!

8) However, the hilton.com/resorts website isnít the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.

9) I didnít see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to ďResort Property,Ē can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

10) What about this hotel I stayed at last year, itís not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.


ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesnít discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.

13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. Itís an eligible property and Iím paying with my Aspire, but surely I wonít get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And donít call me Shirley.

CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts between 2-5 days after the eligible charge posts to your Amex account.

17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.

18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:

19) Is the credit per membership year or per calendar year?
Per membership year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.

20) At what resorts has the resort fee been credited for?
WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - two reports
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
Hilton Queenstown Resort and Spa - 8/2019
Hilton Hangzhou Qiandao Lake Resort - 4/2018
Hilton Sanqingshan Resort -4/2019
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Old Jun 12, 19, 4:02 pm
  #436  
 
Join Date: Jul 2013
Posts: 1,872
looks like the cheapest at $200 but with tax and resort fee, it comes to $254. That will cover my free night with the aspire resort credit right? Will pay $4 and plus the $31 parking fee for one night?

I have 6 nights already booked on points at a homewood suites in San diego and maybe I can call and cancel one night from this and stay a night at the Hilton Lo Jolla to use the $250 credit for one night stay? Going there for a week. Would be nice if I can go use the $250 credit for a meal at any of the resort list for a meal or giftcard purchase. Thanks for your advice

Last edited by Blueskyheaven; Jun 12, 19 at 4:11 pm
Blueskyheaven is offline  
Old Jun 12, 19, 4:40 pm
  #437  
 
Join Date: Mar 2009
Programs: HH Diamond
Posts: 2,351
Originally Posted by Blueskyheaven View Post
looks like the cheapest at $200 but with tax and resort fee, it comes to $254. That will cover my free night with the aspire resort credit right? Will pay $4 and plus the $31 parking fee for one night?

I have 6 nights already booked on points at a homewood suites in San diego and maybe I can call and cancel one night from this and stay a night at the Hilton Lo Jolla to use the $250 credit for one night stay? Going there for a week. Would be nice if I can go use the $250 credit for a meal at any of the resort list for a meal or giftcard purchase. Thanks for your advice


Is the $200 rate advance purchase or pay at the hotel? You need a "pay at the hotel" rate to get the Aspire resort credit.

It is unlikely that you will be able to cancel one night from an existing reservation. You can try by calling the hotel. It is more likely that you will need to cancel the existing six night reservation and book a new five night reservation. If you have sufficient points in your account, book the new one first, then cancel the existing one. Do not assume that you will be able to cancel the existing reservation then immediately book a new one. You may find that award rooms are not available or are more costly in points than you expect.
jbeckett is offline  
Old Jun 12, 19, 4:49 pm
  #438  
 
Join Date: Mar 2004
Location: Southern California
Posts: 477
Originally Posted by jbeckett View Post
It is unlikely that you will be able to cancel one night from an existing reservation. You can try by calling the hotel. It is more likely that you will need to cancel the existing six night reservation and book a new five night reservation. If you have sufficient points in your account, book the new one first, then cancel the existing one. Do not assume that you will be able to cancel the existing reservation then immediately book a new one. You may find that award rooms are not available or are more costly in points than you expect.
I learned my lesson on this. I was unable to cancel part of a six night reservation. I had a 6 night premium award booking. I was able to re-book 5 nights (in a row) as a standard award booking, but not the 6th night (any type of booking - it was sold out). I finally gave up and had to drop my 5 day standard booking because I couldnít re-book the 6th night. I consider it a loss of over 800K points (due to difference in point costs).

My lesson learned: book individual nights if there is a possibility you need to cancel some of the nights, but keep others...
gvaughn is offline  
Old Jun 12, 19, 6:32 pm
  #439  
 
Join Date: Jul 2013
Posts: 1,872
What you mean " Is the $200 rate advance purchase or pay at the hotel? You need a "pay at the hotel" rate to get the Aspire resort credit. "?
Booking on hilton website won't work?
Blueskyheaven is offline  
Old Jun 12, 19, 6:52 pm
  #440  
 
Join Date: Mar 2009
Programs: HH Diamond
Posts: 2,351
Originally Posted by Blueskyheaven View Post
What you mean " Is the $200 rate advance purchase or pay at the hotel? You need a "pay at the hotel" rate to get the Aspire resort credit. "?
Booking on hilton website won't work?
No, it will not. Advance purchase rates for U.S. resorts are centrally billed by Hilton, and American Express will not see this as an eligible resort expenditure.
jbeckett is offline  
Old Jun 12, 19, 9:48 pm
  #441  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by jbeckett View Post
No, it will not. Advance purchase rates for U.S. resorts are centrally billed by Hilton, and American Express will not see this as an eligible resort expenditure.
So how do I book this to get the credit then? just don't book online on hilton.com? Show up at the hotel in the resort list and book with the front desk rep? That's the only way?

My original question was the followinglooks like the cheapest at $200 but with tax and resort fee, it comes to $254. That will cover my free night with the aspire resort credit right? Will pay $4 and plus the $31 parking fee for one night?

I have 6 nights already booked on points at a homewood suites in San diego and maybe I can call and cancel one night from this and stay a night at the Hilton Lo Jolla to use the $250 credit for one night stay? Going there for a week. Would be nice if I can go use the $250 credit for a meal at any of the resort list for a meal or giftcard purchase. Thanks for your advice
Blueskyheaven is offline  
Old Jun 13, 19, 4:33 am
  #442  
 
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,525
Disregard.
BrlDsguise is offline  
Old Jun 13, 19, 4:36 am
  #443  
 
Join Date: Oct 2009
Location: PHL/EWR
Programs: AA, US, WN, HHonors Diamond, Hyatt Plat
Posts: 1,525
Originally Posted by Blueskyheaven View Post
So how do I book this to get the credit then? just don't book online on hilton.com? Show up at the hotel in the resort list and book with the front desk rep? That's the only way?

My original question was the followinglooks like the cheapest at $200 but with tax and resort fee, it comes to $254. That will cover my free night with the aspire resort credit right? Will pay $4 and plus the $31 parking fee for one night?

I have 6 nights already booked on points at a homewood suites in San diego and maybe I can call and cancel one night from this and stay a night at the Hilton Lo Jolla to use the $250 credit for one night stay? Going there for a week. Would be nice if I can go use the $250 credit for a meal at any of the resort list for a meal or giftcard purchase. Thanks for your advice
Book at hilton.com just not an advance payment rate. If the property charges a deposit that will trigger the credit.

The resort credit is not a free night. You pay the entire bill at the hotel and receive a statement credit.
BrlDsguise is offline  
Old Jun 13, 19, 4:43 am
  #444  
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 6,877
Originally Posted by Blueskyheaven View Post
So how do I book this to get the credit then? just don't book online on hilton.com? Show up at the hotel in the resort list and book with the front desk rep? That's the only way?
Please take a look at the wiki/FAQ in this thread, these type of basic questions about the Aspire credit are well covered, it will give you a much better idea of how it works.
JJeffrey is offline  
Old Jun 13, 19, 8:04 am
  #445  
 
Join Date: Jul 2013
Posts: 1,872
Originally Posted by jbeckett View Post
No, it will not. Advance purchase rates for U.S. resorts are centrally billed by Hilton, and American Express will not see this as an eligible resort expenditure.
OKay! So to trigger the credit on hIlton.com, book anything that does NOT say " advance purchase rate" is what I understood. Same thing on priceline.com and don't book APR?

I already have existing 7 days points reservation in San diego so I won't cancel them. I will try to find out if I can go to any of the hotel in resort list for a meal or GC purchase.

Last edited by Blueskyheaven; Jun 13, 19 at 8:18 am
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Old Jun 18, 19, 12:26 pm
  #446  
 
Join Date: Jan 2004
Location: FL
Programs: AA PLAT, HILTON DIAMOND, MARRIOTT LIFETIME TITANIUM
Posts: 528
Are you sure it is based on anniversary date?

It’s very important to recognize that an anniversary (or reward) year is NOT the same as a calendar year. An anniversary year is generally defined as every twelve-month period starting with your account opening date. For example, my anniversary year is August through August, whereas the calendar year is usually January 1 to December 31.

I just had the following chat with AmEx:

AmEx: “I have checked the terms about resort credit. It says “During each year of Card Membership, Card Members are eligible to receive statement credits of up to $250 in total on their Hilton Honors American Express Aspire Card Account for any eligible purchases with their Card made directly at a participating Resorts in the Hilton portfolio. A statement credit will automatically be applied to the account approximately 8-12 weeks after the Hilton Resort charges are posted”

me: “So that means the $250 Hilton Resort credit can be applied any time during the year?”

AmEx: “Absolutely Correct. Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to the Hilton Honors American Express Aspire Card for the benefit to apply. Card Members receive up to $250 back as a statement credit(s) for eligible purchases made directly with the resort property, including room rates and incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) Incidental charges must be charged to the hotel room and paid for with the Hilton Honors Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases.”

So what is it, calendar year or anniversary year?
jimcoddington is offline  
Old Jun 18, 19, 1:05 pm
  #447  
 
Join Date: Mar 2009
Programs: HH Diamond
Posts: 2,351
Originally Posted by jimcoddington View Post
So what is it, calendar year or anniversary year?
See wiki, or see Amex Aspire terms and conditions. Typically, the terms and conditions describe the benefit, look there first before calling.

https://www.americanexpress.com/us/c...rd/36182-11-0/

During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
jbeckett is offline  
Old Jun 18, 19, 1:21 pm
  #448  
 
Join Date: Mar 2004
Location: Southern California
Posts: 477
Iíd like to add that pretty much everything is based on your card anniversary. I had the ďbasicĒ (no fee) Amex Hhonors card. When upgrading it to Aspire, they pro-rated the annual fee from $450 to ~$360 or so based on how many months were left in my card year.
gvaughn is offline  
Old Jun 18, 19, 2:51 pm
  #449  
 
Join Date: Feb 2012
Posts: 2,469
Originally Posted by gvaughn View Post
Iíd like to add that pretty much everything is based on your card anniversary. I had the ďbasicĒ (no fee) Amex Hhonors card. When upgrading it to Aspire, they pro-rated the annual fee from $450 to ~$360 or so based on how many months were left in my card year.
One or two instances do not equal "pretty much everything". In fact other AmEx benefits are based on calendar years (e.g. airline reimbursements, category spending caps, etc.).
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Old Jun 18, 19, 3:57 pm
  #450  
 
Join Date: May 2009
Location: Bend, OR
Programs: Delta Diamond Medallion & Million Miler, HHonors Diamond, Hertz President's Club
Posts: 104
Prepayment towards 2020 reservation to trigger credit

I currently have a points stay booked at the Grand Wailea in May of 2020. I have seen where others have contacted international resorts (Conrad Maldives, etc.) and made a payment in advance towards their account to trigger the $250 credit. Does this still work and has anyone had success doing it at a US resort? I just got the card and my first closing date is 7/8 (when the annual fee posts and hence my anniversary date).

I am wondering if I called up the Grand Wailea and attempted to make a $1,000 payment towards my account if it would trigger the $250 credit plus the $200 off $1000 Amex offer for Hilton Hotels in Hawaii along with the $100 off $500 for Conrad and Waldorf Astoria. Any thoughts on whether or not this would work? Would be great because then I could use my $250 again next year when I stay and I'm betting there will be another Amex offer (there has been 2 years in a row).
lucjos0224 is offline  

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