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Hilton Amex Aspire $250 Resort Credit

Hilton Amex Aspire $250 Resort Credit

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Old Apr 10, 19, 2:46 pm   -   Wikipost
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$250 Hilton Resort Credit

AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.

FAQ

ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.

2) If Iím booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit.

3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.

4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is ďpay at hotelĒ then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.

5) Iím looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.

6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.

For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!


ELIGIBLE PROPERTIES
7) Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!

8) However, the hilton.com/resorts website isnít the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.

9) I didnít see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to ďResort Property,Ē can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

10) What about this hotel I stayed at last year, itís not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.


ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesnít discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.

13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. Itís an eligible property and Iím paying with my Aspire, but surely I wonít get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And donít call me Shirley.

CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts between 2-5 days after the eligible charge posts to your Amex account.

17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.

18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:

WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - one report
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
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Old Mar 22, 18, 3:39 pm
  #31  
 
Join Date: Mar 2006
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how long does it take for 250 statement resort credit to show? My spending was around $400 (hilton big island) which also triggered a 45 dollar Amex Offer Credit, I was wondering if this would be clawed back once my $250 Credit hit?
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Old Mar 23, 18, 3:27 am
  #32  
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Originally Posted by lebowski2222 View Post
how long does it take for 250 statement resort credit to show? My spending was around $400 (hilton big island) which also triggered a 45 dollar Amex Offer Credit, I was wondering if this would be clawed back once my $250 Credit hit?
When I stayed at a resort a couple weeks ago, I had around $28 in food and beverage charges that I charged to my room and were billed directly from the hotel to my credit card.

The $28 Amex Resort Credit reimbursement, posted automatically in about 3 business days.

Regarding the $45 Amex offer credit, I was shocked that I was also targeted, since I already have the Aspire with a $250 resort credit. The extra $45 feels like double dipping, but, we should be fine because they are two separate offers.

I could've also added the $45 Amex offer to my non-Hilton Amex card too, but it was much more advantageous, since I had the choice, to add it to the Aspire.
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Old Mar 23, 18, 4:41 am
  #33  
 
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Originally Posted by lebowski2222 View Post
how long does it take for 250 statement resort credit to show? My spending was around $400 (hilton big island) which also triggered a 45 dollar Amex Offer Credit, I was wondering if this would be clawed back once my $250 Credit hit?
I'm guessing this depends on how the Aspire resort credits show up on Amex statements. Do they appear as a credit directly from the property/Hilton, or as a credit from Amex?

If it's a credit from the property, then I could see it getting clawed back from a systems perspective, as your total spend would be calculated as $400 - $250. No different than if you returned merchandise tied to an Amex offer.

However if the resort credit appears as a credit from Amex or something besides the property directly, then I'd think you'd be fine to double dip.

I haven't used any of my resort credit yet so not sure how it shows up.
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Old Mar 23, 18, 9:51 am
  #34  
 
Join Date: Jun 2017
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We have a 4 night stay in June at Grand Wailea that I am planning on using the $250 resort credit on. From what I can gather any charges that are put on our room tab will be reimbursed by Amex (up to $250) as long as I use my Aspire to pay for the charges when we check out. This should include parking fees ($30 a day for this resort) and restaurants (food and beverage charges)? I am also curious if anyone knows if this will also include and alcohol purchases made at the restaurants or bars? I don't see where those are excluded as long as they are billed to the room. It's vacation so definitely curious about that one lol.
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Old Mar 23, 18, 10:59 am
  #35  
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Originally Posted by JJeffrey View Post
I'm guessing this depends on how the Aspire resort credits show up on Amex statements. Do they appear as a credit directly from the property/Hilton, or as a credit from Amex?

If it's a credit from the property, then I could see it getting clawed back from a systems perspective, as your total spend would be calculated as $400 - $250. No different than if you returned merchandise tied to an Amex offer.

However if the resort credit appears as a credit from Amex or something besides the property directly, then I'd think you'd be fine to double dip.

I haven't used any of my resort credit yet so not sure how it shows up.
My resort credit for $28 posted like this:

03/07/18*Hilton Resort Credit -27.79
Transaction Processed By AMERICANEXPRESS
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Old Apr 5, 18, 10:18 am
  #36  
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Just wanted to provide an update:

I booked the Hilton Honors Discount, NON AP RATE. The charges were billed directly from the Chicago Oak Brook property and posted 4/2.

The remaining $250 resort credit posted today, 4/5, for $222. In addition, I had previously received an AMEX OFFER for $45 off of $250 on any Hilton resort.

This separate $45 adjustment posted on 4/4.

Going forward, I would avoid making an ADVANCED PURCHASE for a domestic Hilton property. The $250 resort credit should still apply, but it won't post automatically and you may need to fight with Amex for a manual adjustment.

If it is an International property, AP should be fine as it will be billed directly from the property.
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Old Apr 5, 18, 12:07 pm
  #37  
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Originally Posted by diesteldorf View Post
If it is an International property, AP should be fine as it will be billed directly from the property.
Do we know for sure that this is true for every international property?

And as mentioned in another recent thread, there's at least one international resort property that doesn't take Amex period.
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Old Apr 6, 18, 7:57 am
  #38  
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Originally Posted by sdsearch View Post
Do we know for sure that this is true for every international property?

And as mentioned in another recent thread, there's at least one international resort property that doesn't take Amex period.
Good Point. I was just going by what a previous Hilton rep told me that all AP rates for international locations are handled by the actual property.

I don't have anything else to substantiate this.

I will also be interested in anyone is successful in getting a manual credit for anyone that booked at AP RATE at a domestic property and hasn't seen it post automatically.
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Old Apr 24, 18, 6:21 pm
  #39  
 
Join Date: Nov 2013
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Will I get the credit if I am making a booking for the Conrad Bangkok "Honors Discount Advanced Purchase" rate?

Anyone with problem making an international booking via the AP rate and not get credit?

Thanks
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Old Apr 24, 18, 6:44 pm
  #40  
 
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Originally Posted by ponickka View Post
Will I get the credit if I am making a booking for the Conrad Bangkok "Honors Discount Advanced Purchase" rate?

Anyone with problem making an international booking via the AP rate and not get credit?

Thanks
You will not get credit at Conrad Bangkok. The resort credit is only valid at the resorts on the list provided by Hilton.
Hilton Resorts | Hotel Rooms, Reservations & Leisure Hotels#
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Old Apr 24, 18, 11:11 pm
  #41  
 
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I completed my stay at Conrad Bali recently. I see credit $250 posted (by Amex), 2 days later after check out day
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Old Apr 25, 18, 9:45 am
  #42  
 
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I booked for June at the Tropicana in Vegas. Not a prepaid rate, but they charge a deposit. Reimbursement hit quickly, about 2-3 later.
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Old Apr 25, 18, 11:40 am
  #43  
 
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Originally Posted by jbeckett View Post
You will not get credit at Conrad Bangkok. The resort credit is only valid at the resorts on the list provided by Hilton.
Hilton Resorts Hotel Rooms, Reservations & Leisure Hotels#

Thanks for pointing that out. If I book at any hotel under the HIlton Resort via AP rate, will I still get the credit?
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Old Apr 25, 18, 11:51 am
  #44  
 
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Originally Posted by ponickka View Post
Thanks for pointing that out. If I book at any hotel under the HIlton Resort via AP rate, will I still get the credit?
Based on previous comments, if the resort is outside of the U.S., yes.
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Old Apr 25, 18, 12:43 pm
  #45  
 
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I used for my upgrade at Hilton Moorea to Over water bungalow, 250 dollars...
2 days later was posted n my account.
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