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Hilton Amex Aspire $250 Resort Credit

Hilton Amex Aspire $250 Resort Credit

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Old Apr 10, 19, 2:46 pm   -   Wikipost
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$250 Hilton Resort Credit

AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.

FAQ

ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.

2) If Iím booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit.

3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.

4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is ďpay at hotelĒ then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.

5) Iím looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.

6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.

For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!


ELIGIBLE PROPERTIES
7) Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!

8) However, the hilton.com/resorts website isnít the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.

9) I didnít see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to ďResort Property,Ē can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

10) What about this hotel I stayed at last year, itís not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.


ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesnít discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.

13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. Itís an eligible property and Iím paying with my Aspire, but surely I wonít get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And donít call me Shirley.

CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts between 2-5 days after the eligible charge posts to your Amex account.

17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.

18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:

WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - one report
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
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Old Dec 2, 18, 9:58 am
  #331  
 
Join Date: Jul 2009
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Originally Posted by el_pistolero View Post
can i buy GC's to get this credit?
If you go to one of the eligible properties and buy a GC directly from them, probably
Hilton dot com of course not.

Last edited by Adam1222; Dec 13, 18 at 8:20 am
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Old Dec 2, 18, 2:41 pm
  #332  
 
Join Date: Dec 2009
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I have looked and looked at the AmEx website and cannot see when my anniversary date is. Oddly, also, I do not see my annual fee in any of my statements. The first statement seems to be Mar18.

Can I look at the card and figure that the expiry month is the date?? That is February.

I hate that some things are calendar years and some are card month start years.
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Old Dec 3, 18, 6:49 am
  #333  
 
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Just live chat with AmEx. They will tell you
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Old Dec 3, 18, 10:02 pm
  #334  
 
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anyone have a recent DP on whether advanced purchase rates will trigger the credit? I (stupidly) booked a AP rate last month before reading this thread. It posted as HILTON BRANDS ADVANCE PURCHASE on amex from Memphis, and not Nashville as I read it used to.
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Old Dec 4, 18, 12:37 pm
  #335  
 
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Anyone know if 3rd night free promos (prepaid) get billed directly by US hotels?
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Old Dec 4, 18, 9:21 pm
  #336  
 
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Originally Posted by frudd38 View Post
So for the domestic Advanced Purchase rates that don't get credited ahead of time, do they eventually get credited automatically after the stay, something that needs to be worked out at the hotel, or no credit at all?
So is the consensus for domestic AP rates on a valid resort hotel is to call/chat with Amex after the 12 week mark to have the credit manually applied? Or is that a gamble in itself? There is no specific AP exclusion in the credit terms.
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Old Dec 5, 18, 1:03 am
  #337  
 
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I had a friend honeymooning in the Maldives. I emailed the hotel and asked for a bottle of Champagne to be sent to their room. I gave them my Amex and didn't think anything of it. I just got the $250 credit! A nice surprise indeed.
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Old Dec 5, 18, 4:40 am
  #338  
 
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Originally Posted by sdix View Post
I had a friend honeymooning in the Maldives. I emailed the hotel and asked for a bottle of Champagne to be sent to their room. I gave them my Amex and didn't think anything of it. I just got the $250 credit! A nice surprise indeed.
I am doing something quite similar but not sending a bottle of champagne. I tell the Conrad Maldives to charged me $250 for a credit I can use next year during my stay. I am still waiting for my credit granted this was processed 2 days ago. How long for you to receive the $250 credit?

Also, is it coded like this CONRAD MALDIVES RANGRANGALI?

Thank you in advance.
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Old Dec 5, 18, 5:54 am
  #339  
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Wow - - the Conrad Maldives actually did this?
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Old Dec 5, 18, 6:16 am
  #340  
 
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Originally Posted by Abidjan View Post
Wow - - the Conrad Maldives actually did this?
Yes, they let me do it.Just have to fill up the form and send a copy of my passport for them to process. They also mentioned that please bring the credit card that was charged during my stay. it also coded 14x, so now I am just wondering if I will get the credit.

Edit: I received the credit today.

Transaction posted on 12/2 CONRAD MALDIVES RANGRANGALI
Transaction posted on 12/4 credit CONRAD MALDIVES RANGRANGALI $250
Abidjan and lincoln boy like this.

Last edited by shosana; Dec 5, 18 at 7:09 am
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Old Dec 6, 18, 12:45 am
  #341  
 
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I have two free night Amex certs, and want to use them at the Beverly Hills Waldorf Astoria. Even if itís paid with certs, do I get the $100 resort credit for the two night stay at Conrad or Waldorf Astoria?
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Old Dec 6, 18, 5:02 am
  #342  
 
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Originally Posted by NWplatinum View Post
I have two free night Amex certs, and want to use them at the Beverly Hills Waldorf Astoria. Even if it’s paid with certs, do I get the $100 resort credit for the two night stay at Conrad or Waldorf Astoria?
For the $100 resort credit you have to book through a direct link, HiltonHonors.com/aspirecard, or call in to book and reference ZZAAP1. I'm not sure either of those will allow payment with certs, will they?
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Old Dec 6, 18, 5:05 am
  #343  
 
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Originally Posted by NWplatinum View Post
I have two free night Amex certs, and want to use them at the Beverly Hills Waldorf Astoria. Even if itís paid with certs, do I get the $100 resort credit for the two night stay at Conrad or Waldorf Astoria?
For starters I would suggest re-reading the Amex Aspire T&C's. The $100 Conrad/Waldorf credit is only available if you book a specific paid rate via the specific website link there (and completely different from the $250 credit discussed here).

Thus, unless you need multiple rooms or a stay longer than 4 days, it is theoretically impossible to book 2 nights with Amex free night certs while at the same time being on the special paid rate for the $100 Conrad/Waldorf credit.
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Old Dec 6, 18, 6:55 am
  #344  
 
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Originally Posted by NWplatinum View Post
I have two free night Amex certs, and want to use them at the Beverly Hills Waldorf Astoria. Even if it’s paid with certs, do I get the $100 resort credit for the two night stay at Conrad or Waldorf Astoria?
Sorry, I posted incorrect information. You won't get the credit unless you book according to the T/C as noted by the other replies to this.

Last edited by thebat; Dec 6, 18 at 7:30 am Reason: incorrect info
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Old Dec 6, 18, 7:06 am
  #345  
 
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Originally Posted by thebat View Post
You will get for for any charges such as food, drinks, etc charged to your room and paid for at check out.
NO this is incorrect. The $250 Hilton Resort Credit will apply to that, but he was asking about the $100 for 2 night WA and Conrad stays, which, as was correctly explained a few dozen times and is stated in the terms of the card ONLY applies when a specific rate is booked.
They are completely different benefits and work differently.
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