Hilton Amex Aspire $250 Resort Credit

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Old Sep 5, 19, 4:16 pm   -   Wikipost
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$250 Hilton Resort Credit

AMEX TERMS:
During each year of your Card Membership ("reward year"), you are eligible to receive up to $250 total in statement credits on your Card Account for eligible purchases made directly with participating Hilton Resorts with your Hilton Honors American Express Aspire Card during that reward year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.
Eligible Hilton Resort purchases must be made directly with the participating Hilton Resort and charged to your Hilton Honors American Express Aspire Card account for the benefit to apply. Incidental charges (including charges made at restaurants, spas, and other establishments within the hotel property) must be charged to your room and paid for with your Hilton Honors American Express Aspire Card at checkout in order for them to be recognized as Hilton Resort purchases. Visit hilton.com/resorts for the list of participating Hilton Resorts. Purchases made by both the Basic and Additional Card Members on the eligible Card Account are eligible for statement credits. However, each Card Account is eligible for up to a total of $250 per renewal year in statement credits across all Cards on the Card Account. Please allow 8-12 weeks after the eligible Hilton purchase is charged to your Card Account for statement credit(s) to be posted to the Account. Please call the number on the back of your Card if statement credits have not posted after 12 weeks from the date of purchase. Card Members remain responsible for timely payment of all charges.

FAQ

ELIGIBLE RATES
1) Do you have to book directly through Hilton in order to receive the resort credit?
NO. See below.

2) If Iím booking at Hilton.com or through the Hilton app, etc., are any rates not eligible for the resort credit?
Any rates charged by the hotel directly will trigger the credit. Advance purchase rates for properties in the USA are charged by Hilton Corporate in Tennessee and WILL NOT trigger the credit. Advance purchase rates for properties outside the USA are typically charged by the hotel directly, so these WILL trigger the credit. According to DoC and the discussion from post #849 onwards advance purchase rates are becoming ineligible starting Aug 1, 2019, though it is unclear how this will be enforced for international properties.

3) I have to book through my corporate travel agent or use my corporate rate code at Hilton.com, will I still get the resort credit?
YES. Any rates that are charged by the hotel directly will trigger the credit.

4) What about bookings through Orbitz, Expedia, and other online travel agencies?
As long as the rate is ďpay at hotelĒ then it will trigger the credit. Prepaid and other special rates that are charged directly by Orbitz or Expedia, etc. and not the hotel will not trigger the credit.

5) Iím looking at an eligible hotel that charges a refundable one-night deposit for all bookings, can I get the resort credit for this?
YES. As long as the deposit is charged directly by an eligible hotel to your Aspire, it will trigger the credit.

6) I see the Aspire also offers a $100 property credit at certain Conrad and Waldorf Astoria properties. What is the difference? Can I combine both credits?
YES, these are different credits but it is possible to combine them. In order to be eligible for the $100 property credit you must book a specific rate via the www.hiltonhonorsaspirecard.com website. The $100 property credit will be applied by the property at check-out before you card is charged, while the $250 resort credit will be applied by AMEX a few days after the charge appears on your statement.

For example, say you book the qualifying property credit rate via the website above for 2 nights @ $250/night, and then charge $100 in dinner to your room. At check-out, your preliminary folio is $600. The front desk will apply the $100 credit, making your final folio $500 which would be charged to your Aspire. A few days later AMEX will apply the $250 resort credit to your AMEX statement, making your total out of pocket only $250 for a $600 stay. Not bad!


ELIGIBLE PROPERTIES
7) Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for this credit!

8) However, the hilton.com/resorts website isnít the best! Please search thoroughly. For example, the Waldorf Astoria Las Vegas does not appear when you search North America > US & Hawaii > Nevada, but it does appear if you search the map.

9) I didnít see a property listed at the official Hilton Resorts link, but it did show up when searching Hilton.com and filtering amenities to ďResort Property,Ē can I get the resort credit here?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

10) What about this hotel I stayed at last year, itís not listed at the official Hilton Resorts link, but it has a pool and a spa and the sun was out when I was there, surely I can get the resort credit there?
NO. Only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit.

11) OK, I get it, only properties listed at the official Hilton Resorts link (hilton.com/resorts) are eligible for the credit, but are there any others that have fallen through the cracks?
Any properties that are not listed at the official Hilton Resorts link but with positive reports of triggering the resort credit are listed below:
- HILTON WAIKIKI BEACH HOTEL (reported by jphripjah May 1, 2018) Has been added to hilton.com/resorts since.
El Conquistador Tucson, A Hilton Resort is not listed on Hilton Resorts searchable link (by state), but shows up on the map. It is reported it by mdosu April 10, 2018 that there is positive report of triggering the resort credit.


ELIGIBLE CHARGES
12) What charges are eligible for this resort credit?
ANYTHING charged directly by the hotel or to your room by an eligible property will trigger the resort credit. Room rate, taxes, fees, room service, dining, bars, spa, transportation, jet skis, beach chairs, excursions, etc. etc. etc. AMEX doesnít discriminate on what the charge is, as long as the charge appears directly from an eligible hotel it will trigger the credit.

13) I booked an award stay using Honors points at an eligible property, can I still get the resort credit for incidentals charged to the room if I pay with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

14) I booked a prepaid rate through Orbitz at an eligible property with a different credit card, can I still get the resort credit for my hotel bar tab that I charged to the room if settle this at check-out with my Aspire?
YES. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire.

15) I bought some cat food and fresh underwear at the hotel gift shop and charged it to my room. Itís an eligible property and Iím paying with my Aspire, but surely I wonít get the resort credit for this?
WRONG. ANYTHING charged to your room by an eligible property will trigger the resort credit, as long as you settle the charges with your Aspire. And donít call me Shirley.

CREDIT TIMING
16) How long does the resort credit take to post to my Amex statement?
The resort credit typically posts between 2-5 days after the eligible charge posts to your Amex account.

17) What happens if I stay in an eligible property, pay with my Aspire, but the resort credit doesn't post automatically?
If the resort credit hasn't posted within 7 days, it will most likely not post automatically, and you need to call Amex to have it manually applied. Unfortunately Amex typically requires you to wait until 8 weeks after the charge before they will manually apply the resort credit. The credit not posting automatically is very rare though, see below.

18) What properties seem to have issues with the credit posting automatically?
FT members have reported that the resort credit has not posted automatically at several of the eligible resorts:

19) Is the credit per membership year or per calendar year?
Per membership year. Your first reward year begins on your account opening date. Each subsequent reward year begins on the anniversary of your account opening date.

20) At what resorts has the resort fee been credited for?
WA Grand Wailea - Multiple reports of credit not posting automatically, however one positive data point in Feb 2019 of the credit posting, YMMV.
DT Fallsview Resort Niagara Falls - several reports
Hilton Tokyo Bay - several reports
Elara Las Vegas - several reports
WA La Quinta - two reports
Hilton Mauritius - one report
Hilton Sedona - one report
Jewel Dunn River Curio Jamaica - one report
Hilton Malta - one report
Hilton Queenstown Resort and Spa - 8/2019
Hilton Hangzhou Qiandao Lake Resort - 4/2018
Hilton Sanqingshan Resort -4/2019
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Old Sep 9, 18, 4:16 pm
  #151  
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Join Date: Apr 2013
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Originally Posted by Adam1222 View Post
My "supposition" is that you havent provided any information to verify your statements. Not sure how that could be "off-base."
Agreed. This "I have secret information that I'm not sharing" is neither credible nor consistent with FT ethos.
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Old Sep 9, 18, 5:58 pm
  #152  
 
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Originally Posted by Adam1222 View Post
My "supposition" is that you havent provided any information to verify your statements. Not sure how that could be "off-base."
You crack me up. Props for your persistence though...itís admirable. Curious about one thing...what instills such confidence in you that HH got this done accurately right out of the box? Many of us who have been active on this board for many years recognize that many program revisions and promos have coding errors when rolled out. Some work in our favor, some donít. Some are made public, some arenít. Iím afraid that history isnít on your side.
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Old Sep 10, 18, 6:06 am
  #153  
 
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Originally Posted by smmrfld View Post

You crack me up. Props for your persistence though...itís admirable. Curious about one thing...what instills such confidence in you that HH got this done accurately right out of the box? Many of us who have been active on this board for many years recognize that many program revisions and promos have coding errors when rolled out. Some work in our favor, some donít. Some are made public, some arenít. Iím afraid that history isnít on your side.
If you're suggesting I havent been active on this board for many years, I think I'm approaching 10.
I'll just go back to my initial point, which you seem to be repeatedly, deliberately ignoring.

It does no good to repeatedly tell people asking if they can use the credit at non resort properties "Someone did. I wont give you any details." And then to be snarky when others answer the question "No."
But props for your persistence in continuing to think its somehow helpful. It cracks me up.
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Old Sep 17, 18, 4:19 pm
  #154  
 
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Hi,

does se anyone know whether this credit apply to the Waldorf Astoria Las Vegas? Staying there this weekend.
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Old Sep 17, 18, 4:53 pm
  #155  
 
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Originally Posted by oneworld82 View Post
Hi,

does se anyone know whether this credit apply to the Waldorf Astoria Las Vegas? Staying there this weekend.
It should as the property is identified as a "resort".
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Old Sep 18, 18, 4:09 am
  #156  
 
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Originally Posted by Troopers View Post
It should as the property is identified as a "resort".
that is great! and would any expense at bar, spa, etc, even food be covered?
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Old Sep 18, 18, 5:07 am
  #157  
 
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Originally Posted by oneworld82 View Post
does se anyone know whether this credit apply to the Waldorf Astoria Las Vegas? Staying there this weekend.
The Waldorf Astoria LAS doesn't appear at the Hilton Resorts link so I wouldn't expect it to trigger the credit. However, if you were to see the credit then please come back and let us know.

Edit: corrected per below, Waldorf Astoria LAS is listed but doesn't show up when searching Nevada

Originally Posted by oneworld82 View Post
that is great! and would any expense at bar, spa, etc, even food be covered?
Answered many times in this thread, anything charged directly by a qualifying hotel to your Aspire card will trigger the credit.

Last edited by JJeffrey; Sep 18, 18 at 8:09 am
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Old Sep 18, 18, 6:44 am
  #158  
 
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Originally Posted by JJeffrey View Post
The Waldorf Astoria LAS doesn't appear at the Hilton Resorts link so I wouldn't expect it to trigger the credit. However, if you were to see the credit then please come back and let us know.
It does appear in the Hilton Resorts link. But for some reason it doesn't show up when filtering by Nevada.
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Old Sep 18, 18, 8:06 am
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Originally Posted by mudpuppy View Post
It does appear in the Hilton Resorts link. But for some reason it doesn't show up when filtering by Nevada.
Weird! Go figure...
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Old Sep 18, 18, 9:44 am
  #160  
 
Join Date: Dec 2017
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When do the "deposits" for online bookings get charged?

I upgraded my Ascend to the Aspire just before my card renewal date.. so I have only 2 days to utilize the $250 resort credit. I made a bunch of bookings which require a deposit (Tropicana Las Vegas, Hilton Suites Ocean City MD, Casa Marina Key West, A Waldorf Astoria Resort). All bookings I made are "Honors Discount" rate, and all required a deposit. However, none of the charges show up in my credit card account. The Hilton rep told that the deposits would be charged on the given credit card at the time of checkin. Is that true?

Any other way to get the credit now?
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Old Sep 18, 18, 10:29 am
  #161  
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Originally Posted by xcitech View Post
When do the "deposits" for online bookings get charged?

I upgraded my Ascend to the Aspire just before my card renewal date.. so I have only 2 days to utilize the $250 resort credit. I made a bunch of bookings which require a deposit (Tropicana Las Vegas, Hilton Suites Ocean City MD, Casa Marina Key West, A Waldorf Astoria Resort). All bookings I made are "Honors Discount" rate, and all required a deposit. However, none of the charges show up in my credit card account. The Hilton rep told that the deposits would be charged on the given credit card at the time of checkin. Is that true?

Any other way to get the credit now?
This may be a stupid suggestion, but could you try calling the property directly and ask them to charge your card now. It may not work, but I would think someone would be happy for the revenue grab if you told them why you were making the request.
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Old Sep 18, 18, 10:30 am
  #162  
 
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Originally Posted by xcitech View Post
When do the "deposits" for online bookings get charged?

I upgraded my Ascend to the Aspire just before my card renewal date.. so I have only 2 days to utilize the $250 resort credit. I made a bunch of bookings which require a deposit (Tropicana Las Vegas, Hilton Suites Ocean City MD, Casa Marina Key West, A Waldorf Astoria Resort). All bookings I made are "Honors Discount" rate, and all required a deposit. However, none of the charges show up in my credit card account. The Hilton rep told that the deposits would be charged on the given credit card at the time of checkin. Is that true?

Any other way to get the credit now?
It varies widely, I've seem some hotels that charge the deposit immediately after booking, and for others it can be random, a week or month later, etc.

I would just call one of the hotels and ask them to charge the deposit now, should not be a problem.
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Old Sep 18, 18, 1:06 pm
  #163  
 
Join Date: Dec 2017
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Originally Posted by diesteldorf View Post
This may be a stupid suggestion, but could you try calling the property directly and ask them to charge your card now. It may not work, but I would think someone would be happy for the revenue grab if you told them why you were making the request.
Originally Posted by JJeffrey View Post
It varies widely, I've seem some hotels that charge the deposit immediately after booking, and for others it can be random, a week or month later, etc.

I would just call one of the hotels and ask them to charge the deposit now, should not be a problem.
Thanks for the ideas, I was able to call the hotels and get one property to charge the deposit. The charges show up as pending, and they might not post before the account anniversary. For the credit, will they still be counted as this year's credit, or the new card member year credit?
Basically, the charges are made in the current cardmember year, but they will post after the anniversary.
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Old Sep 19, 18, 11:42 am
  #164  
 
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The Waldorf Astoria is showing for me on the opening page of the link. I look at the Nevada hotels a lot I wonder if that page or the resort list
checks the cookies on my device?
Data point: just checked out of the Tropicana Las Vegas and a $250 credit showed up the next day. I was very pleasantly surprised.







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Old Sep 22, 18, 12:06 pm
  #165  
 
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I noticed a new hotel available today in my resorts search: Valdoro Lodge by Hilton Grand Vacations in Breckenridge, CO.

I've searched the Colorado resorts list probably 15 times over the last year to see if there was an easy way to use my Aspire credit and never noticed the Valdoro before. Unfortunately, it's not showing any availability. Perhaps other HGVC properties will be listed?
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