[ARCHIVE 2018 to 2019] Waldorf Astoria Maldives Ithaafushi {MDV}
#1862
Join Date: Jan 2008
Location: Sydney, Australia
Programs: HH Diamond, Marriott Titanium/LTG, IHG Platinum
Posts: 1,921
You know there are some people (here) who think if you complain about the yacht cost, it would best if you stayed home because you can't afford yacht ride you are not the guest that the resort wants - I call this a complete fallacy.
I complained about the yacht cost but at the same time, I suggested people to spend up big (July 5th), worry about the cost later. Deciding how I spend my money, that is called choice. I wonder if there is helicpoter pad because one day I might just want to take a helicopter there or will that ruin other guests privacy.
#1863
Join Date: Aug 2017
Location: SAN
Posts: 1,306
Reading some of the bizarre accounts in this thread we are strongly considering to cancel our stay. It is in April next year so we won't touch it for now -- hopefully these issues will be ironed out over the next six months or so. And perhaps they'll lower the insane transfer cost by then as well...
The later will work itself out shortly (though our room already had ample cover. Too much for me). If someone can’t get over the extortionist requirement of the former, simply don’t go. But if you can, go, and you will have an amazing time.
Just my opinion for anyone reading this thread who is considering going/not going to the WA Maldives...in a nut shell....
TD
#1864
Join Date: Jul 2008
Location: Penang, Malaysia
Programs: OZ *G, HHonors Gold, Aclub Plat
Posts: 1,025
#1865
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
Update to my situation: After Hilton calling and emailing the resort for about ten hours to try and get the resort to process the refund, the Manager sent me a “generous” offer. Since, I already paid $600 for the nonrefundable transfer to the resort, if I just paid Waldorf an additional $1,100 dollars, they would pick me up/drop off in Male.
I would be taking this up with Hilton Corporate if I were you. You are entitled to compensation since you received no email from 30 days out (and past the date where you could cancel your reservation) and no reply, aka: confirmation of denial of entry, for 3 days to your email 8 days before stating you were arranging your own transportation. Sue their ahss back in the States.
Last edited by MaldivesFreak; Aug 9, 2019 at 1:11 pm
#1866
Join Date: Jul 2013
Location: Back in Hell
Posts: 4,178
That's because they are going to remove / reinstall the WVs in (early?) February and so have taken them from inventory. They're available to book from early April.
Don't worry. I'm sure they'll have an excuse ready, under the pretense of privacy, something like "A helicopter is classed as a drone / vertical flying apparatus and therefore not allowed due to privacy concerns expressed by our propaganda department guests"
#1867
Join Date: Feb 2005
Programs: DL DM; Hilton Diamond; Marriott LT Titanium; Long live SPG... f MAR
Posts: 197
Other tidbits:
- They said they used to allow 3rd party transfers but guests complained about their “privacy”. Pretty sure this is a lie and guests were instead complaining that they paid 300% more for their transfer.
- Waldorf said they will look into contacting guests sooner and adding info to the website clearly stating prices and transfer restriction. Good idea, but hopefully it shows up prominently during the booking process on the website and mobile app.
- They said they used to allow 3rd party transfers but guests complained about their “privacy”. Pretty sure this is a lie and guests were instead complaining that they paid 300% more for their transfer.
- Waldorf said they will look into contacting guests sooner and adding info to the website clearly stating prices and transfer restriction. Good idea, but hopefully it shows up prominently during the booking process on the website and mobile app.
I arrive within the cancellation window and am in the same situation as you. I will not back down on this. The "resort's private yacht" is a complete ripoff. I'm fine paying top dollar for food and things that will add to the enjoyment of my vacation, the pictures of this yacht (and lack of services) in no way make me want to pay that exorbitant fee. At other times I have used resort's transfers, even though they were overpriced compared to 3rd party options, but they weren't overpriced to the tune of $1k. I'll be interested to see if they contact me at all.
#1868
Join Date: Aug 2017
Location: SAN
Posts: 1,306
The "resort's private yacht" is a complete ripoff. I'm fine paying top dollar for food and things that will add to the enjoyment of my vacation, the pictures of this yacht (and lack of services) in no way make me want to pay that exorbitant fee. At other times I have used resort's transfers, even though they were overpriced compared to 3rd party options, but they weren't overpriced to the tune of $1k. I'll be interested to see if they contact me at all.
We were on a Majesty 70, Ithaafushi Princess. The boat had a lower deck with 3 bedrooms. A middle deck with a dinning room/sitting room and kitchen. And an upper deck.
TD
#1869
Join Date: Aug 2014
Location: Frankfurt, Germany
Programs: Hyatt Globalist, Hilton Diamond, IHG Platinum, SPG Gold
Posts: 89
If anyone has any photos/video they are willing to let me use in my blog post that would greatly be appreciated. Only photos I have are when I flew over the Waldorf to get to the Conrad. I would love to use pictures of how private the resort is, the arrival pier, and all those other random boats floating off shore. Video of those things would be good also. I will provide credit to anyone. Thanks.
#1870
Join Date: Aug 2019
Posts: 21
I was told by a staff member they use 5 different boats for transfers. I presume it is not 5 of the same make/model. Curious if those that have been can report what boat(s) they were on.
We were on a Majesty 70, Ithaafushi Princess. The boat had a lower deck with 3 bedrooms. A middle deck with a dinning room/sitting room and kitchen. And an upper deck.
TD
I will be more interested if WA has 5 level of boat fare. Princess or Prince yacht might be $850 RT/each. King/Queen may be more expensive. But I don't really mind to take people/citizen boat for $250 RT/couple if any.
That's the similar yacht service Conrad bora bora charges, we have great time there for a trial honeymoon back in June and lucky to be in one of the only two beach front villa as a diamond upgrade that we saw eagle ray many times and snorkel with them. There is also a wedding held on the beach in front of our villa that we can see from our villa the poor groom only can wear leaf bottom and naked the upper part sitting under strong sun to see traditional Tahitian dance. We are totally forced to join the wedding free of charge unless we close our blind. The same dance we have to pay $240/couple on Tuesday night buffet.
Anyway, Conrad bora bora experience is really nice and we are on the boat for the next March WA Maldive on our 2nd trial honey moon but have seen recent management disrespect to customer, we are thinking to switch to Conrad but OWV seems to only open in early April?? dilemma !!!.
PS. Any married couple knew how many trial honeymoon you should have to really know future partner "potential" before you sign the contract.
#1871
Join Date: Aug 2014
Posts: 3,722
A couple new (and very negative) reviews of the WA are up on TripAdvisor.
#1872
Join Date: Aug 2014
Location: Frankfurt, Germany
Programs: Hyatt Globalist, Hilton Diamond, IHG Platinum, SPG Gold
Posts: 89
diving in FT for a long time, first time post.
I will be more interested if WA has 5 level of boat fare. Princess or Prince yacht might be $850 RT/each. King/Queen may be more expensive. But I don't really mind to take people/citizen boat for $250 RT/couple if any.
That's the similar yacht service Conrad bora bora charges, we have great time there for a trial honeymoon back in June and lucky to be in one of the only two beach front villa as a diamond upgrade that we saw eagle ray many times and snorkel with them. There is also a wedding held on the beach in front of our villa that we can see from our villa the poor groom only can wear leaf bottom and naked the upper part sitting under strong sun to see traditional Tahitian dance. We are totally forced to join the wedding free of charge unless we close our blind. The same dance we have to pay $240/couple on Tuesday night buffet.
Anyway, Conrad bora bora experience is really nice and we are on the boat for the next March WA Maldive on our 2nd trial honey moon but have seen recent management disrespect to customer, we are thinking to switch to Conrad but OWV seems to only open in early April?? dilemma !!!.
PS. Any married couple knew how many trial honeymoon you should have to really know future partner "potential" before you sign the contract.
I will be more interested if WA has 5 level of boat fare. Princess or Prince yacht might be $850 RT/each. King/Queen may be more expensive. But I don't really mind to take people/citizen boat for $250 RT/couple if any.
That's the similar yacht service Conrad bora bora charges, we have great time there for a trial honeymoon back in June and lucky to be in one of the only two beach front villa as a diamond upgrade that we saw eagle ray many times and snorkel with them. There is also a wedding held on the beach in front of our villa that we can see from our villa the poor groom only can wear leaf bottom and naked the upper part sitting under strong sun to see traditional Tahitian dance. We are totally forced to join the wedding free of charge unless we close our blind. The same dance we have to pay $240/couple on Tuesday night buffet.
Anyway, Conrad bora bora experience is really nice and we are on the boat for the next March WA Maldive on our 2nd trial honey moon but have seen recent management disrespect to customer, we are thinking to switch to Conrad but OWV seems to only open in early April?? dilemma !!!.
PS. Any married couple knew how many trial honeymoon you should have to really know future partner "potential" before you sign the contract.
I’ve been to Conrad Bora and Conrad Maldives. I prefer the Conrad Maldives over Conrad Bora. However IHG Thalasso Bora was the best hotel I’ve been experienced.
#1873
Join Date: May 2012
Location: Phuket Thailand
Programs: HH Diamond, BA Gold, IHG Gold, Oman Gold
Posts: 1,038
I think it is very telling that management is quick to respond to positive reviews on Trip Advisor, but seem to ignore the negative ones.
#1874
Join Date: Aug 2014
Location: Frankfurt, Germany
Programs: Hyatt Globalist, Hilton Diamond, IHG Platinum, SPG Gold
Posts: 89