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Waldorf Astoria Maldives Ithaafushi {MDV}

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Old Jan 2, 2019, 3:02 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Jaffar
:-: Welcome to the Waldorf Astoria Maldives Ithaafushi Wiki! :-:
Notes: All prices are in US Dollars and are exclusive of taxes unless specified (by ++)

Tax Information
• 10% Service Charge (levied by resort. For info on this and how it's distributed, see this post)
• 16% T-GST (Tourist Goods & Services Tax, levied by the Maldivian government, current as of Jan 1, 2023). Old 2022 rate was 12%.
• Total tax is 27.2%, not 26% as one would think. Example; $100 + 10% = $110, then add 16% on to $110 for a total of $127.20.
• Tip: To work out prices before the 27.2% taxes, multiply by 0.7862, i.e; 127.2 * 0.7862 = 100
• A Green Tax of $6pp/pn (levied by the Maldivian government) has been introduced starting from 1 November 2015. Points/Redemption bookings are exempt from the tax for up to two guests per room

Booking with points
• Bookings must be cancelled 30 days prior in order to avoid one full night's charge at BAR. (some days cancellation period is 14 days check your reservation details for the exact applicable cancellation policy)
• Website and phone agents state that a cash deposit equivalent to the BAR per night will be taken when booking stays with points. This is an error. NO CASH DEPOSIT IS TAKEN WHEN MAKING A POINTS BOOKING
• Free night certificate: The phone agent states that a cash deposit equivalent to the BAR per night will be taken when booking your free night. This is an error. NO CASH DEPOSIT IS TAKEN WHEN USING YOUR FREE NIGHT CERTIFICATE
This hotel is extremely popular. Rooms are released to be booked with points about 1 year in advance. It seems to be a partially manual process so it's not an exact science. After being released those rooms get booked within a matter of minutes. If you have specific dates you want you need to book them one at a time a year in advance, or risk booking last minute. Yes that makes it hard to use the 5th night free. You can book 5 individual nights and cancel them all to rebook getting the 5th night free, but there's only about a 50% chance the rooms go back into inventory so it's risky. There is no secret, just check Hilton.com all the time. If you don't want to do that, someone else will and they'll get the rooms.

Transfers To and From Resort
• Waldorf Astoria Ithaafushi is located in South Malé Atoll, 23km southwest of Malé and Velana International Airport [MLE] (also known as Malé International Airport, previously known as Ibrahim Nasir International Airport)
• Transfer experience includes personal service for your group after luggage pick-up until arrival on the yacht; yacht includes dedicated server for champagne, non-alcoholic beverages, and light snacks. Departure experience on the yacht is the same, and your group be personally escorted through airline check-in until airport security.
• Pricing in 2021 is $650++, 2020 is $600++ per person, and 2019 it was $350++ per person per way ($1724.80 return inclusive of taxes for 2 passengers). The price for kids 5 and under is complimentary while kids 6-11 years old are charged $300++ per person. If the yacht is not available, a speedboat will be provided by the resort. If this happens, you may be refunded the yacht transfer fee.
• Pricing for 2022 will increase to $730++ for adults and $365++ children 6-12, see website by clicking here.
• Pricing for 2023 will increase to $780++ for adults ($995.28 nett) and $390++ for children 6-12
• The resort offers the ability to redeem Hilton Honors points for your transfer, .strValue1=all&promoGroupList[1].strValue1=en_US&qt[0].type=fieldsearch&qt[0].name=panname_country_s&qt[0].value1=MDV&rc=24&sort=timeleft_asc]click here.
• See this post for a detailed review of the yacht transfer (Courtesy of jphripjah)
• Third party transfers are not permitted by the resort.
• Transfer to / from Conrad Maldives Rangali Island: A private seaplane transfer from the Waldorf to the Conrad, taking approximately 25 minutes, is approximately USD 8,125++. Most guests travel between the resort booking the standard round trip seaplane from Male to Rangali and then the Yacht transfer round trip from Male to Waldorf.

Time
Waldorf Astoria Maldives Ithaafushi time has been set one hour ahead of Male’ time to give an extra hour of daylight each day. For ease, set phone or Dhaka Sri Lanka time zone.

Resort Information / Spa / Activities
• WA Ithaafushi is made up of three islands (95% man-made)
• There are 2 standalone OWVs (Over Water Villas) and 121 villas in total
• Click here (Hilton's website) or here (dedicated website) to visit the resort on the web
• The kids club (one of the biggest in the Maldives) is for children between 4 to 11 years. Click here for detailed information and here for the schedule. Click here, here and here for basic reviews and comprehensive sets of pictures (All courtesy of Traveler Dave)
• See this and this post for info on the Christmas Eve and New Years Eve Gala Fee
• Click here to visit the resort's listing on TripAdvisor
• Tennis courts: See this post
• For a new map of the resort click here
> For the old map of the resort click here * Note that this map is orientated north and so the SUNRISE and SUNSET written on it are incorrect. Also note that you receive a black and white map when you arrive and this is not as good nor as detailed as the one posted here. For comments on the quality of the map, click here
• Snorkelling spots and other info 3e4sd:Link to post: (Courtesy of AirForceFlyer)
• Scuba Diving pics :Link to post: (Courtesy of Traveler Dave)
Activities Brochure (prices as of July 2019)
• Spa pics and review :Link to post: (Courtesy of Traveler Dave)
• Wellness Programme :Link to post: (Courtesy of AirForceFlyer)

Resort Information - F&B and Menus
• The resort has 11 restaurants / bars
• Kids under 6 eat free when ordering from the dedicated kids menu (all restaurants except the adult only ones have kids menu; does not apply to in-room dining)
• Some restaurant menus are available in PDF format on the resort's website. Click here to visit the relevant page on their website
• Menus for most restaurants as of early October 2020: See this post
• For pictures of most of the menus: Part 1 and Part 2
• Dining Programme / restaurant opening times: See this post and the post below it
• IVD (In Villa Dining) menus: See this post
• Yasmeen - Menu version discussion here.
• Terra is $298.00++ per person. As of December 2019, the set menu includes Amuse Brioche (3 selections per person), a starter (tuna, avocado, caviar), 2 courses highlighting lobster and wagyu beef with a pallet cleanse in between, a dessert course, then finishing with 3 additional sweet selections per person.
• The Ledge - See this post. Note that this menu changes daily but there are probably only 2 for each day and 14 in total (7 for lunch and 7 for dinner). Chefs rotate to the resort from Burnt Ends in Singapore.
+ Peacock Alley 1/2 priced drinks daily after 9:30pm. High-quality cocktails and liquors available at a very affordable price ranging from $13-$15 post discount
+ Tasting Table full buffet breakfast with made to order entrees and complimentary Champagne for $65++/person or Free for Hilton Diamond / Gold
+ Glow and Yasmeen wine selections are priced in the $65 - $85 ++ range per bottle.
• Lunch can be purchased at the main pool or beach from Nava or The Ledge. The majority of lunch entrees cost $30-$50++. Lunch is also available at Tasting Table, Tangled, or In Villa Dining.
• A new pizza oven was flown in from Italy to replace the original oven installed at Nava, and an Italian chef traveled to the resort to work with the team to elevate pizza quality in early December of 2019.
• During festive season 2019, the resort introduced a lobster & champagne dinner on the beach, including tasting stations, free flow champagne, and a live band for $298++ per person.

Miscellaneous Information
• Villa pool depth: See this post
• Best snorkelling spots: See this post and this post
• Complimentary water (in villa): See this post
• Walking / getting around the resort: See this post
• Sunset / Sunrise at the resort: See this post and this post
• Power outlet configuration: See this post


Elite member benefits:

Hilton Honors GOLD MEMBERS:
  • Full breakfast at Tasting Table
  • In-villa VIP welcome bottle of wine and fruits
  • Complimentary daily afternoon delights (see here for pic) with a fine selection of beverages crafted by mixologist and sommelier from 16:00 to 17:00 at Peacock Alley. Note The afternoon delights have been removed and replaced with a bowl of nuts or crisps for example
  • 50% special offer on selected beverages at Nava Beach Club from 22:00 to 23:30
Hilton Honors DIAMOND MEMBERS:
  • Full breakfast at Tasting Table
  • Free item from the kids menu for kids under 6 y.o. (staff are somewhat flexible on this age limit)
  • In-villa VIP welcome Champagne, sweet and savoury amenities, note this could be downgraded to a bottle of red wine.
  • [Diamond only benefit] With a selected 60-minute massage, enjoy a complimentary additional 30-minute at Waldorf Astoria Spa
  • Complimentary daily afternoon delights (see here for pic) with a fine selection of beverages crafted by mixologist and sommelier from 16:00 to 17:00 at Peacock Alley. Note : The afternoon delights have been removed and replaced with a bowl of nuts or crisps for example
  • 50% special offer on selected beverages at Nava Beach Club from 22:00 to 23:30 (January 2021: Currently at Peacock Alley as Nava closes at 7pm due to Covid-19 service changes)

Accommodation:
At opening the resort defined Beach Villas as the lowest category of accommodation (only this category bookable with points). The next highest category was Reef Villas then above that, the Overwater Villas. Note: villas on the Private Island do not count.
This will change in 2020. Quote from the resort "Please be informed that for next year we have changed our villa category. Kindly note that the Reef Villa will be our base category, next will be the Overwater Villa and then the Beach Villa. Basically the Beach Villa will be a higher category compared to reef Villa and Overwater Villa."
See this post for the conversation related to this. Pricing has changed as well to reflect this. See below for 2020 pricing.
Note that as of August 2019 the BV is still available to book on points in 2020. This may change, however.

Prices - Accommodation (2020):

***** March 2020 Figures *****
• Beach Villa USD 2630
• Overwater Villa USD 2430
• Reef Villa USD 1930


Prices - Accommodation (2019):

***** July 2019 Figures *****
• 2 Bedroom Beach Villa with Pool USD 3850
• 2 Bedroom Over Water Villa with Pool USD 4350

***** October 2019 Figures *****
• Beach Villa USD 2100
• Grand Beach Villa USD 2300
• Reef Villa USD 2300
• Grand Reef Villa USD 2500
• Overwater Villa USD 2500
• Grand Overwater Villa USD 2700


***** Upgrade Costs - Jul 2019 *****
• Two Bedroom Beach - US 2000
• Two Bedroom Grand Beach - US 2200
• Two Bedroom Reef - US 2200
• Two Bedroom Overwater - US 2400

***** Upgrade Costs - Oct 2019 *****
• Reef Villa USD 200
• OWV USD 400


Villa Types and Abbreviations used in this thread (listed in order from most basic to most luxurious)

-- BVs (Beach Villas) --

BV (Beach Villa)
GBV (Grand Beach Villa)

-- RVs (Reef Villas) --

RV (Reef Villa, the Garden Villa category shown in the pre-opening promo video)
GRV (Grand Reef Villa, also a type of Garden Villa shown in the pre-opening promo video)

-- OWVs (Over Water Villas) aka Ocean Villas in rewards booking --

OV (Overwater Villa)
GOV (Grand Overwater Villa)
SMR (Stella Maris Residences)

-- Occupancy Information --
See this post for maximum occupancy of each villa type

Villa Selection
• See this post and this post
• Privacy - Beach Villas: For pics, info and opinions, see the following posts; 1, 2, 3, 4, 5, 6, 7, 8, 9, 10


Travel & Safety Information
• The Maldives is listed in Category 1 (the highest category) on the
WHO Zika virus classification table. However, don't let that scare you because as of April 13, 2017 there has only been one confirmed case of Zika in the Maldives
• Click here for information related to the single Zika infection in the Maldives (reported in January of that year)


Contact
• General Enquiries: [email protected]
• Reservations Department: [email protected]
• Tel: +960-4000-300
Click here for hilton site and click here for Waldorf Maldives website

Weather:
Note: since the resort is close to Mahibadhoo (where there is a weather station), I have added this info from the Conrad Maldives thread as both resorts are close by and the weather will be the same as far as forecasts go (MaldivesFreak)
• General info on weather in the Maldives: Link 1 Link 2 (Maldivian government website)
• Recommended Android weather app: eWeather HD. See this post for detailed info on the app, settings, tips and general weather info (Courtesy of MaldivesFreak)
• Want to get an idea about the weather in the month of August? Click here to read a post from a FT member that spends 2 weeks at Rangali during this month (Courtesy of Splotly)


Pictures - Resort under construction:
• January, 2018 :Link to post:
• June, 2018 :Link to post:
• Approx October, 2018 :Link to post:
• January, 2019 :Link to post:

Pictures & Videos - Post-opening:
• General pics of the resort (July, 2019) :Link to post: (Courtesy of jphripjah)
• The Stella Maris exclusive! :Link to post with links to videos: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #1 :Link to post: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #2 :Link to post: (Courtesy of jphripjah)
• Breakfast buffet at Tasting Table - Post #3 :Link to post: (Courtesy of Traveler Dave)
• Breakfast buffet at Tasting Table - Post #4 :Link to post: (Courtesy of Another Getaway)
• IVD(in villa dining) :Link to post: (Courtesy of Stivelio)
• Terra (views from all 7 'cages') :Link to post: (Courtesy of jphripjah)
• Terra and Family Pool :Link to post with link to video: (Courtesy of alanslegal)
• Reef Villa with sunset view :Link to post: (Courtesy of Stivelio)
• Views in the direction of Male (night & day pics) :Link to post 1: (Courtesy of wekxbrainx) :Link to post 2: (Courtesy of jphripjah)
• Bicycle tour :Link to post:
• Various resort and villa pics from a stay in November 2019 :Link to post: (Courtesy of aspenedelen)

Reviews:
Review by Jermyn
Review by goldelite8
Review by escape4
Review by Falcons05 (text only)

Historical Information for high rollers:
+ $135 shisha, Check out this post
+ If you do NOT have Gold/Diamond status with Free breakfast AND you decide NOT to pay the $65++ for full buffet at Tasting Table, then you may or may not encounter a $35 charge for a single egg
+ 106,000 dollar bottle of wine: Click
here for a picture of the wine menu (reactions follow on subsequent pages)


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Waldorf Astoria Maldives Ithaafushi {MDV}

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Old Feb 1, 2021, 8:02 am
  #106  
 
Join Date: Apr 2013
Programs: HHonors Diamond; Royal Ambassor
Posts: 478
What do expect from the insurance ?
The policy will only cover isolation centers which have been designated by Health Protection Agency of the Maldives.
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Old Feb 1, 2021, 8:13 am
  #107  
 
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,328
Originally Posted by onlysuites
That's a really good rate. Where did you get that?
Direct through Marriott. I was surprised as well, so made sure to screenshot that the transfers, etc. were included. But yeah, cracking rate - might even throw a SNA at it!
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Old Feb 1, 2021, 8:52 am
  #108  
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Originally Posted by Wozza2404
Direct through Marriott. I was surprised as well, so made sure to screenshot that the transfers, etc. were included. But yeah, cracking rate - might even throw a SNA at it!
Going through recent communication with WA it seems they require a new PCR test if coming from another hotel.

That effectively rules out staying one night elsewhere as you won’t get the results back in time.
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Old Feb 1, 2021, 10:29 am
  #109  
Formerly known as hcampana
 
Join Date: May 2010
Location: AMS
Programs: Hilton Diamond
Posts: 463
Originally Posted by mb123
What do expect from the insurance ?
The policy will only cover isolation centers which have been designated by Health Protection Agency of the Maldives.
I saw this excerpt in the allied insurance also. I had already looked at this One and that’s why I’m still searching for a better one.
myeurocrush is offline  
Old Feb 1, 2021, 11:11 am
  #110  
 
Join Date: Feb 2021
Posts: 2
Smile Free Room Upgrade

Has anyone received a free room upgrade being a Hilton Diamond member? What would be the nicest way to ask for a free upgrade without sounding entitled? Thank you
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Old Feb 1, 2021, 11:40 am
  #111  
 
Join Date: Apr 2013
Programs: HHonors Diamond; Royal Ambassor
Posts: 478
Originally Posted by mb123
it is not the guests decision to stay in resort quarantine or being transferred to a regional Covid treatment center or a governmental quarantine facility.
The resort doctor , HPA (health protection agency) and CMAT (clinical management advisory team) will decide, if transfer to regional COVID 19 treatment center is required. A tourist who is under quarantine or isolation should not be allowed to exit the resort except for a medical emergency.
There is no need to be tested positive, to be isolated , a close contact to a confirmed positive is enough for a 14 days quarantine. A positive case doesn‘t mean , that the whole resort will be under quarantine.

You can find all the guidelines here
https://visitmaldives.s3.amazonaws.c...ui2.pdf#page51

This is what I wrote a few weeks ago regarding quarantine, worst case (in terms of cost ) you are tested positive and your partner negative, but was in close contact to you, both of you will be quarantined and separated for 14 days, each of you will need an own quarantine room.
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Old Feb 1, 2021, 1:43 pm
  #112  
 
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,328
Originally Posted by onlysuites
Going through recent communication with WA it seems they require a new PCR test if coming from another hotel.

That effectively rules out staying one night elsewhere as you won’t get the results back in time.
Yeah, as I say I'm hopeful things will have changed a bit by the time we go. If not, everything is refundable anyway.
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Old Feb 1, 2021, 1:47 pm
  #113  
 
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,328
Well, after replying to this I decided to just go and see what the rate was for the one night at the WA and if it had changed - and lo and behold it was suddenly available for 120k points!
friedablass and Michael19887 like this.
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Old Feb 1, 2021, 4:34 pm
  #114  
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Posts: 12,210
Originally Posted by Wozza2404
Well, after replying to this I decided to just go and see what the rate was for the one night at the WA and if it had changed - and lo and behold it was suddenly available for 120k points!
Nice
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Old Feb 2, 2021, 12:41 am
  #115  
 
Join Date: Feb 2002
Location: Bay Area, CA
Posts: 731
Smile Thank you!

Originally Posted by CPH-Flyer
We don't do too much snorkeling, so I might not be the best point of reference, but there is decent amount of sealife around the resort. Though for really great snorkeling you'd probably want to do a tour.

The beds are very comfy. Same same as St R I would say.

If money is no objection, a few nights at Stella Maris could be cool. Otherwise I would probably go with a 5 numbered reef villa. I thought the combination of location, layout, and effectively being over water makes them ideal. Odd or even numbered depending on prevailing wind direction of the season.
​​​​​
​​​​​
Thank you for the info! We'll be going in January so I'll see what 5 number makes sense for wind protection. Is a week too short? I guess that's silly since it's always too short in the Maldives.
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Old Feb 2, 2021, 1:34 am
  #116  
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Originally Posted by spellbound2
Thank you for the info! We'll be going in January so I'll see what 5 number makes sense for wind protection. Is a week too short? I guess that's silly since it's always too short in the Maldives.
January would probably be the odd numbered villas. For duration I guess it depends on your affinity for resort life. 5-6 night is probably about my maximum before I get a bit restless to get back to city life, but we are all different on that count.
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Old Feb 2, 2021, 2:41 am
  #117  
 
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,328
Originally Posted by spellbound2
Thank you for the info! We'll be going in January so I'll see what 5 number makes sense for wind protection. Is a week too short? I guess that's silly since it's always too short in the Maldives.
We did 8 nights at the Conrad at the end of 2019 and we wished we'd booked a little longer but split the stay - so maybe 6 nights at the Conrad and then 3 or 4 elsewhere.

So this time we've done exactly that with 6 nights at the WA and then onto another resort before flying home.

But, as above, everyone is different.
Wozza2404 is offline  
Old Feb 3, 2021, 1:11 pm
  #118  
 
Join Date: Jan 2020
Location: MCO
Programs: Hilton Honors Diamond
Posts: 11
I have a rewards booking (points + weekend night certificate) in April. The confirmation emails I have say that the deadline to cancel the points booking is 60 days beforehand and the deadline to cancel the weekend night certificate is 30 days beforehand. I called the resort, and they said that they are allowing guests to cancel all reservations seven days beforehand without penalty. I sent an email to the hotel asking for written confirmation in case I do have to cancel after the confirmation email deadlines, but they haven't responded. I'm starting to get nervous. Has anyone cancelled a rewards booking after the date specified in their confirmation email? What happened? I don't want to lose all of my points if what the hotel told me over the phone isn't honored
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Old Feb 3, 2021, 1:22 pm
  #119  
JK
 
Join Date: Jan 2013
Location: London
Programs: BA Gold / OnBusiness, SPG Lifetime Plat 100, AmEx Centurion & BAPP, Superking Westin Heavenly Bed :)
Posts: 1,142
Originally Posted by traveling_gazelle
I have a rewards booking (points + weekend night certificate) in April. The confirmation emails I have say that the deadline to cancel the points booking is 60 days beforehand and the deadline to cancel the weekend night certificate is 30 days beforehand. I called the resort, and they said that they are allowing guests to cancel all reservations seven days beforehand without penalty. I sent an email to the hotel asking for written confirmation in case I do have to cancel after the confirmation email deadlines, but they haven't responded. I'm starting to get nervous. Has anyone cancelled a rewards booking after the date specified in their confirmation email? What happened? I don't want to lose all of my points if what the hotel told me over the phone isn't honored
I have an April check-in too, 10 nights all on points. I booked April last year, when their rules stated anything could be cancelled within 24 hours.

Last week, I was checking my reservation and a note at the bottom said it was non-cancellable. When checking the reservation itself, it contradicted it by saying cancellation deadline was 3 days away (Feb 1). Neither of these were in line with the 24 hour policy I booked under.

So I called the HH line, and a helpful lady kindly told me based on the date I had booked, it was 24 hours, and to ignore the system.

Normally I’d be somewhat panicking about not having it in writing - but I think this policy was well publicised when I made my original reservation, so I’m hoping I’m able to make them ‘honour’ it should I need to cancel.

🤞🏽

Every day, more horror stories of people getting stuck in places and all manner of drama (see: Brits stuck in Dubai). Sadly, it feels increasingly unlikely our trip is going to happen, but I remind myself a lot can happen/change in 2 months!

/JK
JK is offline  
Old Feb 3, 2021, 1:34 pm
  #120  
 
Join Date: Jan 2020
Location: MCO
Programs: Hilton Honors Diamond
Posts: 11
Originally Posted by JK

Normally I’d be somewhat panicking about not having it in writing - but I think this policy was well publicised when I made my original reservation, so I’m hoping I’m able to make them ‘honour’ it should I need to cancel.
I booked last April, too, and one of the reasons I did was because of the 24 hour policy. My confirmation emails have a graphic that says I can cancel up to 24 hours beforehand ("Plans change. So have our policies. To give you greater peace of mind, you can now change or cancel this reservation through our website or mobile app, free of charge, up to 24 hours prior to your arrival date."). But then when I read the fine print at the bottom of the emails, they have the earlier cancellation dates. So that leaves me with three conflicting cancellation policies - 24 hours beforehand (email graphic), 60/30 days beforehand (fine print in emails), and 7 days beforehand (what hotel told me over the phone). I'm going to call the hotel in the morning their time and try to get them to respond to my email.
traveling_gazelle is offline  


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