Jan 2, 2019, 3:02 pm
Last edit by: Jaffar
:-: Welcome to the Waldorf Astoria Maldives Ithaafushi Wiki! :-:
Notes: All prices are in US Dollars and are exclusive of taxes unless specified (by ++)
Tax Information
• 10% Service Charge (levied by resort. For info on this and how it's distributed, see this post)
• 16% T-GST (Tourist Goods & Services Tax, levied by the Maldivian government, current as of Jan 1, 2023). Old 2022 rate was 12%.
• Total tax is 27.2%, not 26% as one would think. Example; $100 + 10% = $110, then add 16% on to $110 for a total of $127.20.
• Tip: To work out prices before the 27.2% taxes, multiply by 0.7862, i.e; 127.2 * 0.7862 = 100
• A Green Tax of $6pp/pn (levied by the Maldivian government) has been introduced starting from 1 November 2015. Points/Redemption bookings are exempt from the tax for up to two guests per room
Booking with points
• Bookings must be cancelled 30 days prior in order to avoid one full night's charge at BAR. (some days cancellation period is 14 days check your reservation details for the exact applicable cancellation policy)
• Website and phone agents state that a cash deposit equivalent to the BAR per night will be taken when booking stays with points. This is an error. NO CASH DEPOSIT IS TAKEN WHEN MAKING A POINTS BOOKING
• Free night certificate: The phone agent states that a cash deposit equivalent to the BAR per night will be taken when booking your free night. This is an error. NO CASH DEPOSIT IS TAKEN WHEN USING YOUR FREE NIGHT CERTIFICATE
• This hotel is extremely popular. Rooms are released to be booked with points about 1 year in advance. It seems to be a partially manual process so it's not an exact science. After being released those rooms get booked within a matter of minutes. If you have specific dates you want you need to book them one at a time a year in advance, or risk booking last minute. Yes that makes it hard to use the 5th night free. You can book 5 individual nights and cancel them all to rebook getting the 5th night free, but there's only about a 50% chance the rooms go back into inventory so it's risky. There is no secret, just check Hilton.com all the time. If you don't want to do that, someone else will and they'll get the rooms.
Transfers To and From Resort
• Waldorf Astoria Ithaafushi is located in South Malé Atoll, 23km southwest of Malé and Velana International Airport [MLE] (also known as Malé International Airport, previously known as Ibrahim Nasir International Airport)
• Transfer experience includes personal service for your group after luggage pick-up until arrival on the yacht; yacht includes dedicated server for champagne, non-alcoholic beverages, and light snacks. Departure experience on the yacht is the same, and your group be personally escorted through airline check-in until airport security.
• Pricing in 2021 is $650++, 2020 is $600++ per person, and 2019 it was $350++ per person per way ($1724.80 return inclusive of taxes for 2 passengers). The price for kids 5 and under is complimentary while kids 6-11 years old are charged $300++ per person. If the yacht is not available, a speedboat will be provided by the resort. If this happens, you may be refunded the yacht transfer fee.
• Pricing for 2022 will increase to $730++ for adults and $365++ children 6-12, see website by clicking here.
• Pricing for 2023 will increase to $780++ for adults ($995.28 nett) and $390++ for children 6-12
• The resort offers the ability to redeem Hilton Honors points for your transfer, .strValue1=all&promoGroupList[1].strValue1=en_US&qt[0].type=fieldsearch&qt[0].name=panname_country_s&qt[0].value1=MDV&rc=24&sort=timeleft_asc]click here.
• See this post for a detailed review of the yacht transfer (Courtesy of jphripjah)
• Third party transfers are not permitted by the resort.
• Transfer to / from Conrad Maldives Rangali Island: A private seaplane transfer from the Waldorf to the Conrad, taking approximately 25 minutes, is approximately USD 8,125++. Most guests travel between the resort booking the standard round trip seaplane from Male to Rangali and then the Yacht transfer round trip from Male to Waldorf.
Time
Waldorf Astoria Maldives Ithaafushi time has been set one hour ahead of Male’ time to give an extra hour of daylight each day. For ease, set phone or Dhaka Sri Lanka time zone.
Resort Information / Spa / Activities
• WA Ithaafushi is made up of three islands (95% man-made)
• There are 2 standalone OWVs (Over Water Villas) and 121 villas in total
• Click here (Hilton's website) or here (dedicated website) to visit the resort on the web
• The kids club (one of the biggest in the Maldives) is for children between 4 to 11 years. Click here for detailed information and here for the schedule. Click here, here and here for basic reviews and comprehensive sets of pictures (All courtesy of Traveler Dave)
• See this and this post for info on the Christmas Eve and New Years Eve Gala Fee
• Click here to visit the resort's listing on TripAdvisor
• Tennis courts: See this post
• For a new map of the resort click here
> For the old map of the resort click here * Note that this map is orientated north and so the SUNRISE and SUNSET written on it are incorrect. Also note that you receive a black and white map when you arrive and this is not as good nor as detailed as the one posted here. For comments on the quality of the map, click here
• Snorkelling spots and other info 3e4sd:Link to post: (Courtesy of AirForceFlyer)
• Scuba Diving pics :Link to post: (Courtesy of Traveler Dave)
• Activities Brochure (prices as of July 2019)
• Spa pics and review :Link to post: (Courtesy of Traveler Dave)
• Wellness Programme :Link to post: (Courtesy of AirForceFlyer)
Resort Information - F&B and Menus
• The resort has 11 restaurants / bars
• Kids under 6 eat free when ordering from the dedicated kids menu (all restaurants except the adult only ones have kids menu; does not apply to in-room dining)
• Some restaurant menus are available in PDF format on the resort's website. Click here to visit the relevant page on their website
• Menus for most restaurants as of early October 2020: See this post
• For pictures of most of the menus: Part 1 and Part 2
• Dining Programme / restaurant opening times: See this post and the post below it
• IVD (In Villa Dining) menus: See this post
• Yasmeen - Menu version discussion here.
• Terra is $298.00++ per person. As of December 2019, the set menu includes Amuse Brioche (3 selections per person), a starter (tuna, avocado, caviar), 2 courses highlighting lobster and wagyu beef with a pallet cleanse in between, a dessert course, then finishing with 3 additional sweet selections per person.
• The Ledge - See this post. Note that this menu changes daily but there are probably only 2 for each day and 14 in total (7 for lunch and 7 for dinner). Chefs rotate to the resort from Burnt Ends in Singapore.
+ Peacock Alley 1/2 priced drinks daily after 9:30pm. High-quality cocktails and liquors available at a very affordable price ranging from $13-$15 post discount
+ Tasting Table full buffet breakfast with made to order entrees and complimentary Champagne for $65++/person or Free for Hilton Diamond / Gold
+ Glow and Yasmeen wine selections are priced in the $65 - $85 ++ range per bottle.
• Lunch can be purchased at the main pool or beach from Nava or The Ledge. The majority of lunch entrees cost $30-$50++. Lunch is also available at Tasting Table, Tangled, or In Villa Dining.
• A new pizza oven was flown in from Italy to replace the original oven installed at Nava, and an Italian chef traveled to the resort to work with the team to elevate pizza quality in early December of 2019.
• During festive season 2019, the resort introduced a lobster & champagne dinner on the beach, including tasting stations, free flow champagne, and a live band for $298++ per person.
Miscellaneous Information
• Villa pool depth: See this post
• Best snorkelling spots: See this post and this post
• Complimentary water (in villa): See this post
• Walking / getting around the resort: See this post
• Sunset / Sunrise at the resort: See this post and this post
• Power outlet configuration: See this post
Elite member benefits:
Accommodation:
At opening the resort defined Beach Villas as the lowest category of accommodation (only this category bookable with points). The next highest category was Reef Villas then above that, the Overwater Villas. Note: villas on the Private Island do not count.
This will change in 2020. Quote from the resort "Please be informed that for next year we have changed our villa category. Kindly note that the Reef Villa will be our base category, next will be the Overwater Villa and then the Beach Villa. Basically the Beach Villa will be a higher category compared to reef Villa and Overwater Villa."
See this post for the conversation related to this. Pricing has changed as well to reflect this. See below for 2020 pricing.
Note that as of August 2019 the BV is still available to book on points in 2020. This may change, however.
Prices - Accommodation (2020):
***** March 2020 Figures *****
• Beach Villa USD 2630
• Overwater Villa USD 2430
• Reef Villa USD 1930
Prices - Accommodation (2019):
***** July 2019 Figures *****
• 2 Bedroom Beach Villa with Pool USD 3850
• 2 Bedroom Over Water Villa with Pool USD 4350
***** October 2019 Figures *****
• Beach Villa USD 2100
• Grand Beach Villa USD 2300
• Reef Villa USD 2300
• Grand Reef Villa USD 2500
• Overwater Villa USD 2500
• Grand Overwater Villa USD 2700
***** Upgrade Costs - Jul 2019 *****
• Two Bedroom Beach - US 2000
• Two Bedroom Grand Beach - US 2200
• Two Bedroom Reef - US 2200
• Two Bedroom Overwater - US 2400
***** Upgrade Costs - Oct 2019 *****
• Reef Villa USD 200
• OWV USD 400
Villa Types and Abbreviations used in this thread (listed in order from most basic to most luxurious)
-- BVs (Beach Villas) --
BV (Beach Villa)
GBV (Grand Beach Villa)
-- RVs (Reef Villas) --
RV (Reef Villa, the Garden Villa category shown in the pre-opening promo video)
GRV (Grand Reef Villa, also a type of Garden Villa shown in the pre-opening promo video)
-- OWVs (Over Water Villas) aka Ocean Villas in rewards booking --
OV (Overwater Villa)
GOV (Grand Overwater Villa)
SMR (Stella Maris Residences)
-- Occupancy Information --
See this post for maximum occupancy of each villa type
Villa Selection
• See this post and this post
• Privacy - Beach Villas: For pics, info and opinions, see the following posts; 1, 2, 3, 4, 5, 6, 7, 8, 9, 10
Travel & Safety Information
• The Maldives is listed in Category 1 (the highest category) on the
WHO Zika virus classification table. However, don't let that scare you because as of April 13, 2017 there has only been one confirmed case of Zika in the Maldives
• Click here for information related to the single Zika infection in the Maldives (reported in January of that year)
Contact
• General Enquiries: [email protected]
• Reservations Department: [email protected]
• Tel: +960-4000-300
• Click here for hilton site and click here for Waldorf Maldives website
Weather:
Note: since the resort is close to Mahibadhoo (where there is a weather station), I have added this info from the Conrad Maldives thread as both resorts are close by and the weather will be the same as far as forecasts go (MaldivesFreak)
• General info on weather in the Maldives: Link 1 Link 2 (Maldivian government website)
• Recommended Android weather app: eWeather HD. See this post for detailed info on the app, settings, tips and general weather info (Courtesy of MaldivesFreak)
• Want to get an idea about the weather in the month of August? Click here to read a post from a FT member that spends 2 weeks at Rangali during this month (Courtesy of Splotly)
Pictures - Resort under construction:
• January, 2018 :Link to post:
• June, 2018 :Link to post:
• Approx October, 2018 :Link to post:
• January, 2019 :Link to post:
Pictures & Videos - Post-opening:
• General pics of the resort (July, 2019) :Link to post: (Courtesy of jphripjah)
• The Stella Maris exclusive! :Link to post with links to videos: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #1 :Link to post: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #2 :Link to post: (Courtesy of jphripjah)
• Breakfast buffet at Tasting Table - Post #3 :Link to post: (Courtesy of Traveler Dave)
• Breakfast buffet at Tasting Table - Post #4 :Link to post: (Courtesy of Another Getaway)
• IVD(in villa dining) :Link to post: (Courtesy of Stivelio)
• Terra (views from all 7 'cages') :Link to post: (Courtesy of jphripjah)
• Terra and Family Pool :Link to post with link to video: (Courtesy of alanslegal)
• Reef Villa with sunset view :Link to post: (Courtesy of Stivelio)
• Views in the direction of Male (night & day pics) :Link to post 1: (Courtesy of wekxbrainx) :Link to post 2: (Courtesy of jphripjah)
• Bicycle tour :Link to post:
• Various resort and villa pics from a stay in November 2019 :Link to post: (Courtesy of aspenedelen)
Reviews:
• Review by Jermyn
• Review by goldelite8
• Review by escape4
• Review by Falcons05 (text only)
Historical Information for high rollers:
+ $135 shisha, Check out this post
+ If you do NOT have Gold/Diamond status with Free breakfast AND you decide NOT to pay the $65++ for full buffet at Tasting Table, then you may or may not encounter a $35 charge for a single egg
+ 106,000 dollar bottle of wine: Click
here for a picture of the wine menu (reactions follow on subsequent pages)
Notes: All prices are in US Dollars and are exclusive of taxes unless specified (by ++)
Tax Information
• 10% Service Charge (levied by resort. For info on this and how it's distributed, see this post)
• 16% T-GST (Tourist Goods & Services Tax, levied by the Maldivian government, current as of Jan 1, 2023). Old 2022 rate was 12%.
• Total tax is 27.2%, not 26% as one would think. Example; $100 + 10% = $110, then add 16% on to $110 for a total of $127.20.
• Tip: To work out prices before the 27.2% taxes, multiply by 0.7862, i.e; 127.2 * 0.7862 = 100
• A Green Tax of $6pp/pn (levied by the Maldivian government) has been introduced starting from 1 November 2015. Points/Redemption bookings are exempt from the tax for up to two guests per room
Booking with points
• Bookings must be cancelled 30 days prior in order to avoid one full night's charge at BAR. (some days cancellation period is 14 days check your reservation details for the exact applicable cancellation policy)
• Website and phone agents state that a cash deposit equivalent to the BAR per night will be taken when booking stays with points. This is an error. NO CASH DEPOSIT IS TAKEN WHEN MAKING A POINTS BOOKING
• Free night certificate: The phone agent states that a cash deposit equivalent to the BAR per night will be taken when booking your free night. This is an error. NO CASH DEPOSIT IS TAKEN WHEN USING YOUR FREE NIGHT CERTIFICATE
• This hotel is extremely popular. Rooms are released to be booked with points about 1 year in advance. It seems to be a partially manual process so it's not an exact science. After being released those rooms get booked within a matter of minutes. If you have specific dates you want you need to book them one at a time a year in advance, or risk booking last minute. Yes that makes it hard to use the 5th night free. You can book 5 individual nights and cancel them all to rebook getting the 5th night free, but there's only about a 50% chance the rooms go back into inventory so it's risky. There is no secret, just check Hilton.com all the time. If you don't want to do that, someone else will and they'll get the rooms.
Transfers To and From Resort
• Waldorf Astoria Ithaafushi is located in South Malé Atoll, 23km southwest of Malé and Velana International Airport [MLE] (also known as Malé International Airport, previously known as Ibrahim Nasir International Airport)
• Transfer experience includes personal service for your group after luggage pick-up until arrival on the yacht; yacht includes dedicated server for champagne, non-alcoholic beverages, and light snacks. Departure experience on the yacht is the same, and your group be personally escorted through airline check-in until airport security.
• Pricing in 2021 is $650++, 2020 is $600++ per person, and 2019 it was $350++ per person per way ($1724.80 return inclusive of taxes for 2 passengers). The price for kids 5 and under is complimentary while kids 6-11 years old are charged $300++ per person. If the yacht is not available, a speedboat will be provided by the resort. If this happens, you may be refunded the yacht transfer fee.
• Pricing for 2022 will increase to $730++ for adults and $365++ children 6-12, see website by clicking here.
• Pricing for 2023 will increase to $780++ for adults ($995.28 nett) and $390++ for children 6-12
• The resort offers the ability to redeem Hilton Honors points for your transfer, .strValue1=all&promoGroupList[1].strValue1=en_US&qt[0].type=fieldsearch&qt[0].name=panname_country_s&qt[0].value1=MDV&rc=24&sort=timeleft_asc]click here.
• See this post for a detailed review of the yacht transfer (Courtesy of jphripjah)
• Third party transfers are not permitted by the resort.
• Transfer to / from Conrad Maldives Rangali Island: A private seaplane transfer from the Waldorf to the Conrad, taking approximately 25 minutes, is approximately USD 8,125++. Most guests travel between the resort booking the standard round trip seaplane from Male to Rangali and then the Yacht transfer round trip from Male to Waldorf.
Time
Waldorf Astoria Maldives Ithaafushi time has been set one hour ahead of Male’ time to give an extra hour of daylight each day. For ease, set phone or Dhaka Sri Lanka time zone.
Resort Information / Spa / Activities
• WA Ithaafushi is made up of three islands (95% man-made)
• There are 2 standalone OWVs (Over Water Villas) and 121 villas in total
• Click here (Hilton's website) or here (dedicated website) to visit the resort on the web
• The kids club (one of the biggest in the Maldives) is for children between 4 to 11 years. Click here for detailed information and here for the schedule. Click here, here and here for basic reviews and comprehensive sets of pictures (All courtesy of Traveler Dave)
• See this and this post for info on the Christmas Eve and New Years Eve Gala Fee
• Click here to visit the resort's listing on TripAdvisor
• Tennis courts: See this post
• For a new map of the resort click here
> For the old map of the resort click here * Note that this map is orientated north and so the SUNRISE and SUNSET written on it are incorrect. Also note that you receive a black and white map when you arrive and this is not as good nor as detailed as the one posted here. For comments on the quality of the map, click here
• Snorkelling spots and other info 3e4sd:Link to post: (Courtesy of AirForceFlyer)
• Scuba Diving pics :Link to post: (Courtesy of Traveler Dave)
• Activities Brochure (prices as of July 2019)
• Spa pics and review :Link to post: (Courtesy of Traveler Dave)
• Wellness Programme :Link to post: (Courtesy of AirForceFlyer)
Resort Information - F&B and Menus
• The resort has 11 restaurants / bars
• Kids under 6 eat free when ordering from the dedicated kids menu (all restaurants except the adult only ones have kids menu; does not apply to in-room dining)
• Some restaurant menus are available in PDF format on the resort's website. Click here to visit the relevant page on their website
• Menus for most restaurants as of early October 2020: See this post
• For pictures of most of the menus: Part 1 and Part 2
• Dining Programme / restaurant opening times: See this post and the post below it
• IVD (In Villa Dining) menus: See this post
• Yasmeen - Menu version discussion here.
• Terra is $298.00++ per person. As of December 2019, the set menu includes Amuse Brioche (3 selections per person), a starter (tuna, avocado, caviar), 2 courses highlighting lobster and wagyu beef with a pallet cleanse in between, a dessert course, then finishing with 3 additional sweet selections per person.
• The Ledge - See this post. Note that this menu changes daily but there are probably only 2 for each day and 14 in total (7 for lunch and 7 for dinner). Chefs rotate to the resort from Burnt Ends in Singapore.
+ Peacock Alley 1/2 priced drinks daily after 9:30pm. High-quality cocktails and liquors available at a very affordable price ranging from $13-$15 post discount
+ Tasting Table full buffet breakfast with made to order entrees and complimentary Champagne for $65++/person or Free for Hilton Diamond / Gold
+ Glow and Yasmeen wine selections are priced in the $65 - $85 ++ range per bottle.
• Lunch can be purchased at the main pool or beach from Nava or The Ledge. The majority of lunch entrees cost $30-$50++. Lunch is also available at Tasting Table, Tangled, or In Villa Dining.
• A new pizza oven was flown in from Italy to replace the original oven installed at Nava, and an Italian chef traveled to the resort to work with the team to elevate pizza quality in early December of 2019.
• During festive season 2019, the resort introduced a lobster & champagne dinner on the beach, including tasting stations, free flow champagne, and a live band for $298++ per person.
Miscellaneous Information
• Villa pool depth: See this post
• Best snorkelling spots: See this post and this post
• Complimentary water (in villa): See this post
• Walking / getting around the resort: See this post
• Sunset / Sunrise at the resort: See this post and this post
• Power outlet configuration: See this post
Elite member benefits:
Hilton Honors GOLD MEMBERS:
- Full breakfast at Tasting Table
- In-villa VIP welcome bottle of wine and fruits
- Complimentary daily afternoon delights (see here for pic) with a fine selection of beverages crafted by mixologist and sommelier from 16:00 to 17:00 at Peacock Alley. Note The afternoon delights have been removed and replaced with a bowl of nuts or crisps for example
- 50% special offer on selected beverages at Nava Beach Club from 22:00 to 23:30
- Full breakfast at Tasting Table
- Free item from the kids menu for kids under 6 y.o. (staff are somewhat flexible on this age limit)
- In-villa VIP welcome Champagne, sweet and savoury amenities, note this could be downgraded to a bottle of red wine.
- [Diamond only benefit] With a selected 60-minute massage, enjoy a complimentary additional 30-minute at Waldorf Astoria Spa
- Complimentary daily afternoon delights (see here for pic) with a fine selection of beverages crafted by mixologist and sommelier from 16:00 to 17:00 at Peacock Alley. Note : The afternoon delights have been removed and replaced with a bowl of nuts or crisps for example
- 50% special offer on selected beverages at Nava Beach Club from 22:00 to 23:30 (January 2021: Currently at Peacock Alley as Nava closes at 7pm due to Covid-19 service changes)
Accommodation:
At opening the resort defined Beach Villas as the lowest category of accommodation (only this category bookable with points). The next highest category was Reef Villas then above that, the Overwater Villas. Note: villas on the Private Island do not count.
This will change in 2020. Quote from the resort "Please be informed that for next year we have changed our villa category. Kindly note that the Reef Villa will be our base category, next will be the Overwater Villa and then the Beach Villa. Basically the Beach Villa will be a higher category compared to reef Villa and Overwater Villa."
See this post for the conversation related to this. Pricing has changed as well to reflect this. See below for 2020 pricing.
Note that as of August 2019 the BV is still available to book on points in 2020. This may change, however.
Prices - Accommodation (2020):
***** March 2020 Figures *****
• Beach Villa USD 2630
• Overwater Villa USD 2430
• Reef Villa USD 1930
Prices - Accommodation (2019):
***** July 2019 Figures *****
• 2 Bedroom Beach Villa with Pool USD 3850
• 2 Bedroom Over Water Villa with Pool USD 4350
***** October 2019 Figures *****
• Beach Villa USD 2100
• Grand Beach Villa USD 2300
• Reef Villa USD 2300
• Grand Reef Villa USD 2500
• Overwater Villa USD 2500
• Grand Overwater Villa USD 2700
***** Upgrade Costs - Jul 2019 *****
• Two Bedroom Beach - US 2000
• Two Bedroom Grand Beach - US 2200
• Two Bedroom Reef - US 2200
• Two Bedroom Overwater - US 2400
***** Upgrade Costs - Oct 2019 *****
• Reef Villa USD 200
• OWV USD 400
Villa Types and Abbreviations used in this thread (listed in order from most basic to most luxurious)
-- BVs (Beach Villas) --
BV (Beach Villa)
GBV (Grand Beach Villa)
-- RVs (Reef Villas) --
RV (Reef Villa, the Garden Villa category shown in the pre-opening promo video)
GRV (Grand Reef Villa, also a type of Garden Villa shown in the pre-opening promo video)
-- OWVs (Over Water Villas) aka Ocean Villas in rewards booking --
OV (Overwater Villa)
GOV (Grand Overwater Villa)
SMR (Stella Maris Residences)
-- Occupancy Information --
See this post for maximum occupancy of each villa type
Villa Selection
• See this post and this post
• Privacy - Beach Villas: For pics, info and opinions, see the following posts; 1, 2, 3, 4, 5, 6, 7, 8, 9, 10
Travel & Safety Information
• The Maldives is listed in Category 1 (the highest category) on the
WHO Zika virus classification table. However, don't let that scare you because as of April 13, 2017 there has only been one confirmed case of Zika in the Maldives
• Click here for information related to the single Zika infection in the Maldives (reported in January of that year)
Contact
• General Enquiries: [email protected]
• Reservations Department: [email protected]
• Tel: +960-4000-300
• Click here for hilton site and click here for Waldorf Maldives website
Weather:
Note: since the resort is close to Mahibadhoo (where there is a weather station), I have added this info from the Conrad Maldives thread as both resorts are close by and the weather will be the same as far as forecasts go (MaldivesFreak)
• General info on weather in the Maldives: Link 1 Link 2 (Maldivian government website)
• Recommended Android weather app: eWeather HD. See this post for detailed info on the app, settings, tips and general weather info (Courtesy of MaldivesFreak)
• Want to get an idea about the weather in the month of August? Click here to read a post from a FT member that spends 2 weeks at Rangali during this month (Courtesy of Splotly)
Pictures - Resort under construction:
• January, 2018 :Link to post:
• June, 2018 :Link to post:
• Approx October, 2018 :Link to post:
• January, 2019 :Link to post:
Pictures & Videos - Post-opening:
• General pics of the resort (July, 2019) :Link to post: (Courtesy of jphripjah)
• The Stella Maris exclusive! :Link to post with links to videos: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #1 :Link to post: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #2 :Link to post: (Courtesy of jphripjah)
• Breakfast buffet at Tasting Table - Post #3 :Link to post: (Courtesy of Traveler Dave)
• Breakfast buffet at Tasting Table - Post #4 :Link to post: (Courtesy of Another Getaway)
• IVD(in villa dining) :Link to post: (Courtesy of Stivelio)
• Terra (views from all 7 'cages') :Link to post: (Courtesy of jphripjah)
• Terra and Family Pool :Link to post with link to video: (Courtesy of alanslegal)
• Reef Villa with sunset view :Link to post: (Courtesy of Stivelio)
• Views in the direction of Male (night & day pics) :Link to post 1: (Courtesy of wekxbrainx) :Link to post 2: (Courtesy of jphripjah)
• Bicycle tour :Link to post:
• Various resort and villa pics from a stay in November 2019 :Link to post: (Courtesy of aspenedelen)
Reviews:
• Review by Jermyn
• Review by goldelite8
• Review by escape4
• Review by Falcons05 (text only)
Historical Information for high rollers:
+ $135 shisha, Check out this post
+ If you do NOT have Gold/Diamond status with Free breakfast AND you decide NOT to pay the $65++ for full buffet at Tasting Table, then you may or may not encounter a $35 charge for a single egg
+ 106,000 dollar bottle of wine: Click
here for a picture of the wine menu (reactions follow on subsequent pages)
Waldorf Astoria Maldives Ithaafushi {MDV}
Aug 7, 2021, 11:10 am
#1172
Join Date: Dec 2020
Location: USA
Posts: 115
I talked with the new chef there and he said they were about to upgrade the kitchen with new appliances, including a charcoal grill for better steaks. Hopefully it’ll be better
Aug 8, 2021, 12:41 pm
#1175
Join Date: Jan 2019
Posts: 221
i would leave them alone just to see how long they would go to just stay silent like thieves and break a record with the longest time for a point claim. Unless you need the points anytime soon.
Aug 8, 2021, 5:12 pm
#1176
Join Date: Jan 2019
Posts: 221
Aug 9, 2021, 9:20 am
#1177
Join Date: Jun 2020
Location: IAH
Programs: Hilton Diamond; UA Gold; Marriott Gold; Accor Gold;
Posts: 232
It’s for the best. The food was okay. The guy sitting at the table next to me and I both ordered the Wagyu dish. His words were “mediocre at best.” My wife wasn’t a fan of her chicken wings either due to the skin being rubbery and chewy instead of the crisp we expected.
I talked with the new chef there and he said they were about to upgrade the kitchen with new appliances, including a charcoal grill for better steaks. Hopefully, it’ll be better
I talked with the new chef there and he said they were about to upgrade the kitchen with new appliances, including a charcoal grill for better steaks. Hopefully, it’ll be better
The restaurant will also be expanding the kitchen/bathroom/entry area to create more space/seating.
Aug 9, 2021, 9:48 am
#1178
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
It will be a rebrand and expansion project for Shimizu. I forgot the restaurant name that they are bringing in but it will be the exact same model used with The Ledge concept. The owner/operator will not be the WA. The brand is a very popular Chinese restaurant concept... man I wish I could remember... if I do I will update.
The restaurant will also be expanding the kitchen/bathroom/entry area to create more space/seating.
The restaurant will also be expanding the kitchen/bathroom/entry area to create more space/seating.
Aug 9, 2021, 10:21 am
#1179
Join Date: Feb 2016
Posts: 82
Checked out ~10 days ago, and the points seem to have posted in the last day or two.
Base points were about 1/12th of what I should have gotten based on our bill.
Also, was signed up for the Hilton "More Nights, More Points" promo (which was supposed to give double points on stays of 1-2 nights, but triple points on stays of 3+ nights). It seems to have only applied double points, in a situation in which we stayed for 10+ nights. Probably due to them being separate award reservations that were later joined. Will probably have to clear that up with Hilton as well.
Base points were about 1/12th of what I should have gotten based on our bill.
Also, was signed up for the Hilton "More Nights, More Points" promo (which was supposed to give double points on stays of 1-2 nights, but triple points on stays of 3+ nights). It seems to have only applied double points, in a situation in which we stayed for 10+ nights. Probably due to them being separate award reservations that were later joined. Will probably have to clear that up with Hilton as well.
Fixing the "More Nights, More Points" promo was easy. Had multiple award reservations and they attached all the spending to the last single-night stay, triggering only "double" base points instead of "triple". Just had to point out that my account shows that we were for almost two weeks, and they flipped that to "triple".
Requiring slightly more effort was fixing it so that the base points were recorded correctly. I'm not sure on the specifics of how/why, but the customer service agent indicated that the hotel didn't attach a room rate (didn't make sense to me, since this was an award stay with no room rate) and so not all spending (which in my case was 100% made up of incidentals + boat transfer) was being considered eligible for the base points, and she flipped some setting on her end which meant that it was essentially all considered eligible.
In the end, it seems like I was credited base (and bonus) points for virtually all spending. Boat transfer was clearly included, and some napkin math indicates that amounts related to service charges or taxes also received points. Based on the amount of points received compared to my spending, I think the only thing not included was the charge for our covid tests.
Aug 9, 2021, 1:38 pm
#1181
Join Date: Feb 2016
Posts: 82
Called in to Hilton Honors customer service.
Fixing the "More Nights, More Points" promo was easy. Had multiple award reservations and they attached all the spending to the last single-night stay, triggering only "double" base points instead of "triple". Just had to point out that my account shows that we were for almost two weeks, and they flipped that to "triple".
Requiring slightly more effort was fixing it so that the base points were recorded correctly. I'm not sure on the specifics of how/why, but the customer service agent indicated that the hotel didn't attach a room rate (didn't make sense to me, since this was an award stay with no room rate) and so not all spending (which in my case was 100% made up of incidentals + boat transfer) was being considered eligible for the base points, and she flipped some setting on her end which meant that it was essentially all considered eligible.
In the end, it seems like I was credited base (and bonus) points for virtually all spending. Boat transfer was clearly included, and some napkin math indicates that amounts related to service charges or taxes also received points. Based on the amount of points received compared to my spending, I think the only thing not included was the charge for our covid tests.
Fixing the "More Nights, More Points" promo was easy. Had multiple award reservations and they attached all the spending to the last single-night stay, triggering only "double" base points instead of "triple". Just had to point out that my account shows that we were for almost two weeks, and they flipped that to "triple".
Requiring slightly more effort was fixing it so that the base points were recorded correctly. I'm not sure on the specifics of how/why, but the customer service agent indicated that the hotel didn't attach a room rate (didn't make sense to me, since this was an award stay with no room rate) and so not all spending (which in my case was 100% made up of incidentals + boat transfer) was being considered eligible for the base points, and she flipped some setting on her end which meant that it was essentially all considered eligible.
In the end, it seems like I was credited base (and bonus) points for virtually all spending. Boat transfer was clearly included, and some napkin math indicates that amounts related to service charges or taxes also received points. Based on the amount of points received compared to my spending, I think the only thing not included was the charge for our covid tests.
Then I called back in, and spoke to a pretty rude second agent. Kept interrupting me to say that the system was tracking it properly, and that single-night stays only trigger "double points" as part of the promo and there was nothing she could do and that I was asking for special treatment. I had to point out that the terms of the offer specify that a stay is defined (https://www.hiltonhonors.com/en_US/2...ights/landing/) as "consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again", and that I was very clearly at the resort for 12 nights... my itemized incidental receipt is even showing the charges from each individual day. She reluctantly passed my complaint on to some back-end service desk and said they would get back to me within 7 business days. They got back within a half hour saying the points were granted correctly.
Called back in and spoke to a third agent. Said I'm right but that there is nothing he can do because it's not on one reservation. I pointed out that the terms specify consecutive nights at the same hotel rather than anything to do with reservations (Plus, surely if someone checked out and back in, it would end the 1st reservation and start a 2nd separate reservations... so this is the exact type of situation the "consecutive nights" language was trying to include). This went back and forth several times where he would basically say "yes, you are right, you were there for 12 nights, but the system doesn't see it that way and there is nothing I can do". I was a bit floored by all this. There's been numerous times when some automatic system doesn't respond to a situation properly, and a person at the Diamond Help desk just makes an adjustment for what they know it should be and it's not a big deal. It's not like they'll do anything they're not supposed to... they just make it right. He escalated my call to some Guest Services number, but I got disconnected a few minutes into that one.
Called back a fourth time. This time, I got an awesome agent. I told her quickly what had happened and asked to be re-escalated to Guest Services. Instead, she told me that she was a "Hilton Veteran" who was around back when they had to calculate points by hand, and to let her take a shot to see if she could help. She can't see my bill details, but took me on the honor system and verbally went through my entire bill/folio, by charge, by day. She itemized the entire thing out, forced the system to do a revised points calculation (which came within ~2% of the previous base-points total, which she said was fine), re-defined the dates of the stay within the system to include the entire 12 days so that it qualified for the triple points, and then forced it through.
So... problem solved. Normally, I wouldn't bother on all this follow-up (took about 2 hours), but it was ~50k points that were still missing which is substantial (worth ~$250!). Plus, I was just so shocked that these agents (the 2nd and 3rd) were so adamant/unwilling to help me in a situation where it seemed pretty cut-and-dry that I qualify for the triple points. Such a weird and out-of-ordinary experience with Hilton Honors. Thank goodness for that last agent.
Last edited by beefninja; Aug 9, 2021 at 2:05 pm
Aug 9, 2021, 1:56 pm
#1182
Join Date: Apr 2018
Posts: 104
I spoke too soon. The agent was able to fix the base points issue. However, it seems like she tried but apparently didn't succeed at getting it to trigger the triple points as part of the promo (we stayed 12 nights, but the last night of that stay was a single-night award booking, and 100% of charges were attached to that stay). But that agent was helpful, polite, etc. No complaints about her.
Then I called back in, and spoke to a pretty rude second agent. Kept interrupting me to say that the system was tracking it properly, and that single-night stays only trigger "double points" as part of the promo and there was nothing she could do and that I was asking for special treatment. I had to point out that the terms of the offer specify that a stay is defined (https://www.hiltonhonors.com/en_US/2...ights/landing/) as "consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again", and that I was very clearly at the resort for 12 nights... my itemized incidental receipt is even showing the charges from each individual day. She reluctantly passed my complaint on to some back-end service desk and said they would get back to me within 7 business days. They got back within a half hour saying the points were granted correctly.
Called back in and spoke to a third agent. Said I'm right but that there is nothing he can do because it's not on one reservation. I pointed out that the terms specify consecutive nights at the same hotel rather than anything to do with reservations (Plus, surely if someone checked out and back in, it would end the 1st reservation and start a 2nd separate reservations... so this is the exact type of situation the "consecutive nights" language was trying to include). This went back and forth several times where he would basically say "yes, you are right, you were there for 12 nights, but the system doesn't see it that way and there is nothing I can do". I was a bit floored by all this. There's been numerous times when some automatic system doesn't respond to a situation properly, and person at the Diamond Help desk just makes an adjustment for what they know it should be and it's not a big deal. It's not like they'll do anything they're not supposed to... they just make it right. He escalated my call to some Guest Services number, but I got disconnected a few minutes into that one.
Called back a fourth time. This time, I got an awesome agent. I told her quickly what had happened and asked to be re-escalated to Guest Services. Instead, she told me that she was a "Hilton Veteran" who was around back when they had to calculate points by hand, and to let her take a shot to see if she could help. She can't see my bill details, but took me on the honor system and verbally went through my entire bill/folio, by charge, by day. She itemized the entire thing out, forced the system to do a revised points calculation (which came within ~2% of the previous base-points total, which she said was fine), re-defined the dates of the stay within the system to include the entire 12 days so that it qualified for the triple points, and then forced it through.
So... problem solved. Normally, I wouldn't bother on all this follow-up (took about 2 hours), but it was ~50k points that were still missing which is substantial (worth ~$250!). Plus, I was just so shocked that these agents (the 2nd and 3rd) were so adamant/unwilling to help me in a situation where it seemed pretty cut-and-dry that I qualify for the triple points. Such a weird and out-of-ordinary experience with Hilton Honors. Thank goodness for that last agent.
Then I called back in, and spoke to a pretty rude second agent. Kept interrupting me to say that the system was tracking it properly, and that single-night stays only trigger "double points" as part of the promo and there was nothing she could do and that I was asking for special treatment. I had to point out that the terms of the offer specify that a stay is defined (https://www.hiltonhonors.com/en_US/2...ights/landing/) as "consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again", and that I was very clearly at the resort for 12 nights... my itemized incidental receipt is even showing the charges from each individual day. She reluctantly passed my complaint on to some back-end service desk and said they would get back to me within 7 business days. They got back within a half hour saying the points were granted correctly.
Called back in and spoke to a third agent. Said I'm right but that there is nothing he can do because it's not on one reservation. I pointed out that the terms specify consecutive nights at the same hotel rather than anything to do with reservations (Plus, surely if someone checked out and back in, it would end the 1st reservation and start a 2nd separate reservations... so this is the exact type of situation the "consecutive nights" language was trying to include). This went back and forth several times where he would basically say "yes, you are right, you were there for 12 nights, but the system doesn't see it that way and there is nothing I can do". I was a bit floored by all this. There's been numerous times when some automatic system doesn't respond to a situation properly, and person at the Diamond Help desk just makes an adjustment for what they know it should be and it's not a big deal. It's not like they'll do anything they're not supposed to... they just make it right. He escalated my call to some Guest Services number, but I got disconnected a few minutes into that one.
Called back a fourth time. This time, I got an awesome agent. I told her quickly what had happened and asked to be re-escalated to Guest Services. Instead, she told me that she was a "Hilton Veteran" who was around back when they had to calculate points by hand, and to let her take a shot to see if she could help. She can't see my bill details, but took me on the honor system and verbally went through my entire bill/folio, by charge, by day. She itemized the entire thing out, forced the system to do a revised points calculation (which came within ~2% of the previous base-points total, which she said was fine), re-defined the dates of the stay within the system to include the entire 12 days so that it qualified for the triple points, and then forced it through.
So... problem solved. Normally, I wouldn't bother on all this follow-up (took about 2 hours), but it was ~50k points that were still missing which is substantial (worth ~$250!). Plus, I was just so shocked that these agents (the 2nd and 3rd) were so adamant/unwilling to help me in a situation where it seemed pretty cut-and-dry that I qualify for the triple points. Such a weird and out-of-ordinary experience with Hilton Honors. Thank goodness for that last agent.
Aug 9, 2021, 2:01 pm
#1183
Join Date: Apr 2018
Posts: 104
It will be a rebrand and expansion project for Shimizu. I forgot the restaurant name that they are bringing in but it will be the exact same model used with The Ledge concept. The owner/operator will not be the WA. The brand is a very popular Chinese restaurant concept... man I wish I could remember... if I do I will update.
The restaurant will also be expanding the kitchen/bathroom/entry area to create more space/seating.
The restaurant will also be expanding the kitchen/bathroom/entry area to create more space/seating.
Aug 9, 2021, 6:43 pm
#1185
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,347