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Waldorf Astoria Maldives Ithaafushi {MDV}

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Old Jan 2, 2019, 3:02 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Jaffar
:-: Welcome to the Waldorf Astoria Maldives Ithaafushi Wiki! :-:
Notes: All prices are in US Dollars and are exclusive of taxes unless specified (by ++)

Tax Information
• 10% Service Charge (levied by resort. For info on this and how it's distributed, see this post)
• 16% T-GST (Tourist Goods & Services Tax, levied by the Maldivian government, current as of Jan 1, 2023). Old 2022 rate was 12%.
• Total tax is 27.2%, not 26% as one would think. Example; $100 + 10% = $110, then add 16% on to $110 for a total of $127.20.
• Tip: To work out prices before the 27.2% taxes, multiply by 0.7862, i.e; 127.2 * 0.7862 = 100
• A Green Tax of $6pp/pn (levied by the Maldivian government) has been introduced starting from 1 November 2015. Points/Redemption bookings are exempt from the tax for up to two guests per room

Booking with points
• Bookings must be cancelled 30 days prior in order to avoid one full night's charge at BAR. (some days cancellation period is 14 days check your reservation details for the exact applicable cancellation policy)
• Website and phone agents state that a cash deposit equivalent to the BAR per night will be taken when booking stays with points. This is an error. NO CASH DEPOSIT IS TAKEN WHEN MAKING A POINTS BOOKING
• Free night certificate: The phone agent states that a cash deposit equivalent to the BAR per night will be taken when booking your free night. This is an error. NO CASH DEPOSIT IS TAKEN WHEN USING YOUR FREE NIGHT CERTIFICATE
This hotel is extremely popular. Rooms are released to be booked with points about 1 year in advance. It seems to be a partially manual process so it's not an exact science. After being released those rooms get booked within a matter of minutes. If you have specific dates you want you need to book them one at a time a year in advance, or risk booking last minute. Yes that makes it hard to use the 5th night free. You can book 5 individual nights and cancel them all to rebook getting the 5th night free, but there's only about a 50% chance the rooms go back into inventory so it's risky. There is no secret, just check Hilton.com all the time. If you don't want to do that, someone else will and they'll get the rooms.

Transfers To and From Resort
• Waldorf Astoria Ithaafushi is located in South Malé Atoll, 23km southwest of Malé and Velana International Airport [MLE] (also known as Malé International Airport, previously known as Ibrahim Nasir International Airport)
• Transfer experience includes personal service for your group after luggage pick-up until arrival on the yacht; yacht includes dedicated server for champagne, non-alcoholic beverages, and light snacks. Departure experience on the yacht is the same, and your group be personally escorted through airline check-in until airport security.
• Pricing in 2021 is $650++, 2020 is $600++ per person, and 2019 it was $350++ per person per way ($1724.80 return inclusive of taxes for 2 passengers). The price for kids 5 and under is complimentary while kids 6-11 years old are charged $300++ per person. If the yacht is not available, a speedboat will be provided by the resort. If this happens, you may be refunded the yacht transfer fee.
• Pricing for 2022 will increase to $730++ for adults and $365++ children 6-12, see website by clicking here.
• Pricing for 2023 will increase to $780++ for adults ($995.28 nett) and $390++ for children 6-12
• The resort offers the ability to redeem Hilton Honors points for your transfer, .strValue1=all&promoGroupList[1].strValue1=en_US&qt[0].type=fieldsearch&qt[0].name=panname_country_s&qt[0].value1=MDV&rc=24&sort=timeleft_asc]click here.
• See this post for a detailed review of the yacht transfer (Courtesy of jphripjah)
• Third party transfers are not permitted by the resort.
• Transfer to / from Conrad Maldives Rangali Island: A private seaplane transfer from the Waldorf to the Conrad, taking approximately 25 minutes, is approximately USD 8,125++. Most guests travel between the resort booking the standard round trip seaplane from Male to Rangali and then the Yacht transfer round trip from Male to Waldorf.

Time
Waldorf Astoria Maldives Ithaafushi time has been set one hour ahead of Male’ time to give an extra hour of daylight each day. For ease, set phone or Dhaka Sri Lanka time zone.

Resort Information / Spa / Activities
• WA Ithaafushi is made up of three islands (95% man-made)
• There are 2 standalone OWVs (Over Water Villas) and 121 villas in total
• Click here (Hilton's website) or here (dedicated website) to visit the resort on the web
• The kids club (one of the biggest in the Maldives) is for children between 4 to 11 years. Click here for detailed information and here for the schedule. Click here, here and here for basic reviews and comprehensive sets of pictures (All courtesy of Traveler Dave)
• See this and this post for info on the Christmas Eve and New Years Eve Gala Fee
• Click here to visit the resort's listing on TripAdvisor
• Tennis courts: See this post
• For a new map of the resort click here
> For the old map of the resort click here * Note that this map is orientated north and so the SUNRISE and SUNSET written on it are incorrect. Also note that you receive a black and white map when you arrive and this is not as good nor as detailed as the one posted here. For comments on the quality of the map, click here
• Snorkelling spots and other info 3e4sd:Link to post: (Courtesy of AirForceFlyer)
• Scuba Diving pics :Link to post: (Courtesy of Traveler Dave)
Activities Brochure (prices as of July 2019)
• Spa pics and review :Link to post: (Courtesy of Traveler Dave)
• Wellness Programme :Link to post: (Courtesy of AirForceFlyer)

Resort Information - F&B and Menus
• The resort has 11 restaurants / bars
• Kids under 6 eat free when ordering from the dedicated kids menu (all restaurants except the adult only ones have kids menu; does not apply to in-room dining)
• Some restaurant menus are available in PDF format on the resort's website. Click here to visit the relevant page on their website
• Menus for most restaurants as of early October 2020: See this post
• For pictures of most of the menus: Part 1 and Part 2
• Dining Programme / restaurant opening times: See this post and the post below it
• IVD (In Villa Dining) menus: See this post
• Yasmeen - Menu version discussion here.
• Terra is $298.00++ per person. As of December 2019, the set menu includes Amuse Brioche (3 selections per person), a starter (tuna, avocado, caviar), 2 courses highlighting lobster and wagyu beef with a pallet cleanse in between, a dessert course, then finishing with 3 additional sweet selections per person.
• The Ledge - See this post. Note that this menu changes daily but there are probably only 2 for each day and 14 in total (7 for lunch and 7 for dinner). Chefs rotate to the resort from Burnt Ends in Singapore.
+ Peacock Alley 1/2 priced drinks daily after 9:30pm. High-quality cocktails and liquors available at a very affordable price ranging from $13-$15 post discount
+ Tasting Table full buffet breakfast with made to order entrees and complimentary Champagne for $65++/person or Free for Hilton Diamond / Gold
+ Glow and Yasmeen wine selections are priced in the $65 - $85 ++ range per bottle.
• Lunch can be purchased at the main pool or beach from Nava or The Ledge. The majority of lunch entrees cost $30-$50++. Lunch is also available at Tasting Table, Tangled, or In Villa Dining.
• A new pizza oven was flown in from Italy to replace the original oven installed at Nava, and an Italian chef traveled to the resort to work with the team to elevate pizza quality in early December of 2019.
• During festive season 2019, the resort introduced a lobster & champagne dinner on the beach, including tasting stations, free flow champagne, and a live band for $298++ per person.

Miscellaneous Information
• Villa pool depth: See this post
• Best snorkelling spots: See this post and this post
• Complimentary water (in villa): See this post
• Walking / getting around the resort: See this post
• Sunset / Sunrise at the resort: See this post and this post
• Power outlet configuration: See this post


Elite member benefits:

Hilton Honors GOLD MEMBERS:
  • Full breakfast at Tasting Table
  • In-villa VIP welcome bottle of wine and fruits
  • Complimentary daily afternoon delights (see here for pic) with a fine selection of beverages crafted by mixologist and sommelier from 16:00 to 17:00 at Peacock Alley. Note The afternoon delights have been removed and replaced with a bowl of nuts or crisps for example
  • 50% special offer on selected beverages at Nava Beach Club from 22:00 to 23:30
Hilton Honors DIAMOND MEMBERS:
  • Full breakfast at Tasting Table
  • Free item from the kids menu for kids under 6 y.o. (staff are somewhat flexible on this age limit)
  • In-villa VIP welcome Champagne, sweet and savoury amenities, note this could be downgraded to a bottle of red wine.
  • [Diamond only benefit] With a selected 60-minute massage, enjoy a complimentary additional 30-minute at Waldorf Astoria Spa
  • Complimentary daily afternoon delights (see here for pic) with a fine selection of beverages crafted by mixologist and sommelier from 16:00 to 17:00 at Peacock Alley. Note : The afternoon delights have been removed and replaced with a bowl of nuts or crisps for example
  • 50% special offer on selected beverages at Nava Beach Club from 22:00 to 23:30 (January 2021: Currently at Peacock Alley as Nava closes at 7pm due to Covid-19 service changes)

Accommodation:
At opening the resort defined Beach Villas as the lowest category of accommodation (only this category bookable with points). The next highest category was Reef Villas then above that, the Overwater Villas. Note: villas on the Private Island do not count.
This will change in 2020. Quote from the resort "Please be informed that for next year we have changed our villa category. Kindly note that the Reef Villa will be our base category, next will be the Overwater Villa and then the Beach Villa. Basically the Beach Villa will be a higher category compared to reef Villa and Overwater Villa."
See this post for the conversation related to this. Pricing has changed as well to reflect this. See below for 2020 pricing.
Note that as of August 2019 the BV is still available to book on points in 2020. This may change, however.

Prices - Accommodation (2020):

***** March 2020 Figures *****
• Beach Villa USD 2630
• Overwater Villa USD 2430
• Reef Villa USD 1930


Prices - Accommodation (2019):

***** July 2019 Figures *****
• 2 Bedroom Beach Villa with Pool USD 3850
• 2 Bedroom Over Water Villa with Pool USD 4350

***** October 2019 Figures *****
• Beach Villa USD 2100
• Grand Beach Villa USD 2300
• Reef Villa USD 2300
• Grand Reef Villa USD 2500
• Overwater Villa USD 2500
• Grand Overwater Villa USD 2700


***** Upgrade Costs - Jul 2019 *****
• Two Bedroom Beach - US 2000
• Two Bedroom Grand Beach - US 2200
• Two Bedroom Reef - US 2200
• Two Bedroom Overwater - US 2400

***** Upgrade Costs - Oct 2019 *****
• Reef Villa USD 200
• OWV USD 400


Villa Types and Abbreviations used in this thread (listed in order from most basic to most luxurious)

-- BVs (Beach Villas) --

BV (Beach Villa)
GBV (Grand Beach Villa)

-- RVs (Reef Villas) --

RV (Reef Villa, the Garden Villa category shown in the pre-opening promo video)
GRV (Grand Reef Villa, also a type of Garden Villa shown in the pre-opening promo video)

-- OWVs (Over Water Villas) aka Ocean Villas in rewards booking --

OV (Overwater Villa)
GOV (Grand Overwater Villa)
SMR (Stella Maris Residences)

-- Occupancy Information --
See this post for maximum occupancy of each villa type

Villa Selection
• See this post and this post
• Privacy - Beach Villas: For pics, info and opinions, see the following posts; 1, 2, 3, 4, 5, 6, 7, 8, 9, 10


Travel & Safety Information
• The Maldives is listed in Category 1 (the highest category) on the
WHO Zika virus classification table. However, don't let that scare you because as of April 13, 2017 there has only been one confirmed case of Zika in the Maldives
• Click here for information related to the single Zika infection in the Maldives (reported in January of that year)


Contact
• General Enquiries: [email protected]
• Reservations Department: [email protected]
• Tel: +960-4000-300
Click here for hilton site and click here for Waldorf Maldives website

Weather:
Note: since the resort is close to Mahibadhoo (where there is a weather station), I have added this info from the Conrad Maldives thread as both resorts are close by and the weather will be the same as far as forecasts go (MaldivesFreak)
• General info on weather in the Maldives: Link 1 Link 2 (Maldivian government website)
• Recommended Android weather app: eWeather HD. See this post for detailed info on the app, settings, tips and general weather info (Courtesy of MaldivesFreak)
• Want to get an idea about the weather in the month of August? Click here to read a post from a FT member that spends 2 weeks at Rangali during this month (Courtesy of Splotly)


Pictures - Resort under construction:
• January, 2018 :Link to post:
• June, 2018 :Link to post:
• Approx October, 2018 :Link to post:
• January, 2019 :Link to post:

Pictures & Videos - Post-opening:
• General pics of the resort (July, 2019) :Link to post: (Courtesy of jphripjah)
• The Stella Maris exclusive! :Link to post with links to videos: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #1 :Link to post: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #2 :Link to post: (Courtesy of jphripjah)
• Breakfast buffet at Tasting Table - Post #3 :Link to post: (Courtesy of Traveler Dave)
• Breakfast buffet at Tasting Table - Post #4 :Link to post: (Courtesy of Another Getaway)
• IVD(in villa dining) :Link to post: (Courtesy of Stivelio)
• Terra (views from all 7 'cages') :Link to post: (Courtesy of jphripjah)
• Terra and Family Pool :Link to post with link to video: (Courtesy of alanslegal)
• Reef Villa with sunset view :Link to post: (Courtesy of Stivelio)
• Views in the direction of Male (night & day pics) :Link to post 1: (Courtesy of wekxbrainx) :Link to post 2: (Courtesy of jphripjah)
• Bicycle tour :Link to post:
• Various resort and villa pics from a stay in November 2019 :Link to post: (Courtesy of aspenedelen)

Reviews:
Review by Jermyn
Review by goldelite8
Review by escape4
Review by Falcons05 (text only)

Historical Information for high rollers:
+ $135 shisha, Check out this post
+ If you do NOT have Gold/Diamond status with Free breakfast AND you decide NOT to pay the $65++ for full buffet at Tasting Table, then you may or may not encounter a $35 charge for a single egg
+ 106,000 dollar bottle of wine: Click
here for a picture of the wine menu (reactions follow on subsequent pages)


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Waldorf Astoria Maldives Ithaafushi {MDV}

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Old Apr 22, 2022, 6:39 am
  #2341  
 
Join Date: Jan 2018
Posts: 69
We were there last week - no pressure at all on booking (even during an Easter peak).
I think it depends on who your guest relations officer is and what their style is.
OzUK is offline  
Old Apr 22, 2022, 7:09 am
  #2342  
 
Join Date: Dec 2008
Programs: Alaska MVP Gold, Hilton Diamond
Posts: 669
I do not believe there is incentive for them to book restaurant reservations. You’re on an island, you’re going to eat at the hotel no matter what. I do know though during busy periods, they recommend though reservations so you can eat at your preferred time.
ffman999 is offline  
Old Apr 22, 2022, 7:19 am
  #2343  
 
Join Date: Mar 2018
Posts: 49
Originally Posted by ffman999
I do not believe there is incentive for them to book restaurant reservations. You’re on an island, you’re going to eat at the hotel no matter what. I do know though during busy periods, they recommend though reservations so you can eat at your preferred time.
True but the price point varies quite a bit between restaurants. Eating at Peacock Alley will result in a very different bill compared to eating at Terra and The Rock and it was those restaurants that were pushed.

I mentioned it in my review for reference as I thought it might be me picky but it appears I'm not the only one. I'm glad to hear it's not everyone's experience and may be isolated to one host (who I'm not going to name publicly because I think it's unfair).
Rano91 is offline  
Old Apr 22, 2022, 8:45 am
  #2344  
 
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,327
Originally Posted by Rano91
I mentioned it in my review for reference as I thought it might be me picky but it appears I'm not the only one. I'm glad to hear it's not everyone's experience and may be isolated to one host (who I'm not going to name publicly because I think it's unfair).
Just looping this back, I've spoken privately to Rano91 and my friends did indeed have the same host they had. I'm going to ask the third person I've heard this from but at this point I'm fairly confident it will be the same host.

So I think this is down to a specific staff member and their mannerisms rather than an 'across-resort' issue.
Wozza2404 is offline  
Old Apr 22, 2022, 8:54 am
  #2345  
 
Join Date: Sep 2021
Programs: Hilton Honors Diamond, Marriott Platinum, Hertz President's Circle
Posts: 44
Would you mind messaging me the name of this particular host? That way if I get assigned this host, I can ask for another one. Thanks!
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Old Apr 22, 2022, 9:40 am
  #2346  
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Originally Posted by Wozza2404
So I think this is down to a specific staff member and their mannerisms rather than an 'across-resort' issue.
If service issues were systemic, we'd hear more about it - here, and maybe on TA, Google Reviews.

Originally Posted by candgfan
Would you mind messaging me the name of this particular host? That way if I get assigned this host, I can ask for another one. Thanks!
Assuming the host had a huge skills gap - between now and your stay, that person will be trained up to brand standard or be moved on. And if they haven't, the odds are still way in your favour - 1 in xx hosts?
alanslegal is offline  
Old Apr 22, 2022, 6:07 pm
  #2347  
 
Join Date: Apr 2022
Posts: 5
how much is everyone tipping on top of the service charge from the restaurants? host? and room service, yacht staff, airport staff? I tipped a lot on my last visit, but wasn't sure if tipping culture is a thing with guests from outside of the US.
slindds is offline  
Old Apr 22, 2022, 7:52 pm
  #2348  
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Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,108
Originally Posted by slindds
how much is everyone tipping on top of the service charge from the restaurants? host? and room service, yacht staff, airport staff? I tipped a lot on my last visit, but wasn't sure if tipping culture is a thing with guests from outside of the US.
It is a very US guests thing in my experience.

I would only tip if and when they went truly above and beyond. The service fee already added is given to the staff.
CPH-Flyer is online now  
Old Apr 23, 2022, 12:10 am
  #2349  
 
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,809
Originally Posted by wsc
FWIW when I went in 2020 there was no pressure re booking restaurants from our butler. Not denying it does not happen, clearly it has but they aren’t all like that
My family member was wondering if the hosts were being paid a commission for these restaurant bookings, as our host kept asking us everyday if we needed any reservations. I did appreciate him asking in case I wanted to eat at one of the restaurants but a WhatsApp message would've been fine versus coming to the villa.

Originally Posted by slindds
how much is everyone tipping on top of the service charge from the restaurants? host? and room service, yacht staff, airport staff? I tipped a lot on my last visit, but wasn't sure if tipping culture is a thing with guests from outside of the US.
$0. Like the other posted mentioned, service charges are included on every bill. Supposedly, the WA staff earns some of the highest amounts in service charges in the Maldives.

Last edited by Canarsie; Apr 26, 2022 at 1:54 pm Reason: Consolidation.
Jimgotkp is offline  
Old Apr 23, 2022, 4:08 pm
  #2350  
 
Join Date: Apr 2022
Posts: 7
If our flights arrive a day before our hotel reservations start, is there a recommended hotel we can book for the day before WA picks us up? Also what should we tell WA in terms of pick up location?
vrshah.90 is offline  
Old Apr 23, 2022, 4:17 pm
  #2351  
 
Join Date: May 2015
Posts: 508
Originally Posted by vrshah.90
If our flights arrive a day before our hotel reservations start, is there a recommended hotel we can book for the day before WA picks us up? Also what should we tell WA in terms of pick up location?
we did a night at the Sheraton. Used a 50k certificate. They had free transport.
ManFactSpendLA is offline  
Old Apr 23, 2022, 5:22 pm
  #2352  
 
Join Date: Apr 2022
Posts: 7
I don't think I have any bonvoy pts at hand, are there any recommended / safe hotels bookable with cash?
vrshah.90 is offline  
Old Apr 23, 2022, 5:33 pm
  #2353  
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Originally Posted by vrshah.90
I don't think I have any bonvoy pts at hand, are there any recommended / safe hotels bookable with cash?
The airport Hotel. Not great, but a practical location.
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Old Apr 23, 2022, 6:49 pm
  #2354  
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Join Date: Jan 2008
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Originally Posted by vrshah.90
I don't think I have any bonvoy pts at hand, are there any recommended / safe hotels bookable with cash?
For our visit in 2019, we stayed at Huvan Beach Hotel on Hulhumale Island before going to the resort. It is a very small set-up and of course, nothing flash. For USD$50 we paid for one night, the hotel was clean and modern, the room had a proper ocean view, and it was a few steps across the road and you are on the beach. We wanted to walk around/explore Hulhumale as we'd never been there on our past two visits. I remember thinking/joking with myself that you don't need to spend a fortune to be holidaying in The Maldives (if we just stayed here for a week).
alanslegal is offline  
Old Apr 24, 2022, 6:11 pm
  #2355  
 
Join Date: Apr 2014
Posts: 11
Question upcoming stay at Waldorf Maldives asking for full payment prior to arrival?

Hoping someone can give a newbie advice on my first trip to the Maldives. Book the Waldorf for a few days starting mid-may and received an email from the front desk yesterday asking for payment in full (due to their bank policy) through their secured link. I have never paid in full prior to my arrival. generally it is just cc deposit. Is this normal practice? I was a bit taken back and hesitate to pay in full prior to arrival. Never had this happen at the STR in Bora Bora
As a back up, I also booked the STR Maldives with a 5/31 checkout and heard about the closure starting 6/1 with little to no information and got worried as well thinking perhaps certain amenities or restaurant may be closed earlier and etc. Is it better to stay at the Waldorf or the St. Regis now? lol

We also have a few nights booked at the Ritz towards the later half of our trip.

Any advice or suggestions would help greatly.
mngo4322 is offline  


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