Waldorf Astoria Maldives Ithaafushi {MDV}

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Welcome to the Waldorf Astoria Maldives Ithaafushi Wiki!
Notes: All prices are in US Dollars and are exclusive of taxes unless specified (by ++)

EXTRA CHARGES TO BE AWARE OF:
• A compulsory Christmas Eve Gala Dinner supplement of US$488++ per adult and US$150++ per child applies for stays on 24 December 2019
• A compulsory New Year's Eve Dinner supplement of US$800++ per adult and US$150++ per child applies for stays on 31 December 2019


Charge Section
1. Yacht transfer: At a mere 22.8km from Male, Ithaafushi originally started charging $378++ per person return but then (and even before the resort opened) went up to $350++ per person PER WAY. That's practically double the price; $1724.80 all up for 2 passengers and almost as much as a single night's stay in a base villa!
• See the story of the resort not allowing guests' own transfer arrangements and leaving a valued Diamond member out in the cold just ONE DAY before check-in! Or read about it here on the forum
Then read probably the best rebuttal to this ridiculous and hypocritical policy

Note that the resort has backtracked from its previous policy (set way before they opened and which all other resorts have) of allowing third party transfers, since they figured they could fleece guests for even more money by literally forcing every guest to take their yacht for the return transfer, not letting third party boats dock nor give them tender from the lagoon boundary (like what happened to BLTraveler above)

• Then, in true Ithaafushi prices-all-over-the-place style, they changed the price knocking $50 off each way, but only for some guests. And we still don't know who this applies to and who it doesn't apply to

2. Should you be unlucky enough to have to pay for breakfast, watch out for the $35 you'll have to fork out for a single egg!
3. A 106,000 dollar bottle of wine: Click here for a picture of the wine menu. Keep reading the next couple of pages to see reactions
4. $135 shisha! Check out this post
5. $64 for a bowl of noodles. Click here for the menu
6. Nearly a thousand dollars for a couple to sit in a bamboo cage on a pole at the restaurant Terra with nothing to look at after sunset
7. Compulsory Christmas Eve Gala Dinner supplement (see above)
8. Compulsory New Year's Eve Dinner supplement (see above)
...and a few corporate-greed-bashing posts for good measure and entertainment value: Click here and here
9. Ridiculously over-priced dinners - we're talking fifty bucks shy of $1000++ per person here (and some even more expensive than that) - at supposedly private and secluded locations. Click here for the list. Click here and here for comments and opinions
...and another corporate-greed-bashing post here


Cost cutting:
True Waldorf Service Cost Cutting: Check out
this post
• Yasmeen's Set Menu: Check out the many reductions in offerings between the old and new menus in
this post



Tax Information
• 10% Service Charge (levied by resort. For info on this and how it's distributed, see this post)
• 12% T-GST (Tourist Goods & Services Tax, levied by the Maldivian government, current as of Oct 1, 2014)
• Total tax is 23.2%, not 22% as one would think. Example; $100 + 10% = $110, then add 12% on to $110 for a total of $123.20
• • Tip: To work out prices before the 23.2% taxes, multiply by 0.81169, i.e; 123.2 * 0.81169 = 100
• A Green Tax of $6pp/pn (levied by the Maldivian government) has been introduced starting from 1 November 2015. Points/Redemption bookings are exempt from the tax for up to two guests per room
Note: The $8pp/pn Bed Tax (previously levied by the Maldivian government) was abolished on Dec 1, 2014

Transfers To and From Resort
• How: Waldorf Astoria Ithaafushi is located in South Malé Atoll, 23km southwest of Malé and Velana International Airport [MLE] (also known as Malé International Airport, previously known as Ibrahim Nasir International Airport)
Private yacht transfer: $350++ per person per way ($1724.80 return inclusive of taxes for 2 passengers). If the yacht is not available, a speedboat will be provided by the resort. If this happens, you may be refunded the yacht transfer fee. See this post for more info
• Doing the dirty: Original quoted price was either $370++ or $378++ per person return but they thought that was too cheap and basically doubled it. Also note that the quoted transfer time on their website is 30 minutes but actual travel time is 40-50 minutes under normal sea conditions
• See this post for a detailed review of the yacht transfer (Courtesy of jphripjah)
• More sneaky business? Probably. Departure from Male to the resort was pretty much straight away but now we could wait up to 90 minutes to depart! Check out this post for a hypothesis


Alternative transfers to the WA and alternative destinations / resorts
• See this post for a success story in booking a very reasonably-priced transfer

• Transfer to / from Conrad Maldives Rangali Island: A private seaplane transfer from the Waldorf to the Conrad, taking approximately 25 minutes, is approximately USD 8,125++


Resort Information / F&B / Spa / Activities
• WA Ithaafushi is made up of three islands (95% man-made)
• The resort has 11 restaurants / bars
• There are 2 standalone OWVs (Over Water Villas) and 121 villas in total
• Click here (Hilton's website) or here (dedicated website) to visit the resort on the web
• The kids club (one of the biggest in the Maldives) is for children between 4 to 11 years. Click here for detailed information and here for the schedule. Click here, here and here for basic reviews and comprehensive sets of pictures (All courtesy of Traveler Dave)
• Click here to visit the resort's listing on TripAdvisor
• Tennis courts: See this post
• For a new map of the resort click here
> For the old map of the resort click here * Note that this map is orientated north and so the SUNRISE and SUNSET written on it are incorrect. Also note that you receive a black and white map when you arrive and this is not as good nor as detailed as the one posted here. For comments on the quality of the map, click here
• Snorkelling spots and other info 3e4sd:Link to post: (Courtesy of AirForceFlyer)
• Scuba Diving pics :Link to post: (Courtesy of Traveler Dave)
Activities Brochure (prices as of July 2019)
• Spa pics and review :Link to post: (Courtesy of Traveler Dave)
• Wellness Programme :Link to post: (Courtesy of AirForceFlyer)

Resort Information - Menus
• Some restaurant menus are available in PDF format on the resort's website. Click here to visit the relevant page on their website
• For pictures of most of the menus: Part 1 and Part 2
• Dining Programme / restaurant opening times: See this post and the post below it
• IVD (In Villa Dining) menus: See this post
• Yasmeen - Menu version discussion here
• The Ledge - See this post. Note that this menu changes daily but there are probably only 2 for each day and 14 in total (7 for lunch and 7 for dinner)

Miscellaneous Information
• Villa pool depth: See this post
• Best snorkelling spots: See this post and this post
• Complimentary water (in villa): See this post
• Walking / getting around the resort: See this post
• Sunset / Sunrise at the resort: See this post and this post
• Power outlet configuration: See this post


Elite member benefits:

Hilton Honors GOLD MEMBERS:


  • Full breakfast at Tasting Table
  • In-villa VIP welcome Champagne, sweet and savoury amenities
  • Complimentary daily afternoon delights (see here for pic) with a fine selection of beverages crafted by mixologist and sommelier from 16:00 to 17:00 at Peacock Alley
  • 50% special offer on selected beverages at Nava Beach Club from 22:00 to 23:30
Hilton Honors DIAMOND MEMBERS:



  • Full breakfast at Tasting Table
  • In-villa VIP welcome Champagne, sweet and savoury amenities
  • [Diamond only benefit] With a selected 60-minute massage, enjoy a complimentary additional 30-minute at Waldorf Astoria Spa
  • Complimentary daily afternoon delights (see here for pic) with a fine selection of beverages crafted by mixologist and sommelier from 16:00 to 17:00 at Peacock Alley
  • 50% special offer on selected beverages at Nava Beach Club from 22:00 to 23:30

Accommodation:
At opening the resort defined Beach Villas as the lowest category of accommodation (only this category bookable with points). The next highest category was Reef Villas then above that, the Overwater Villas. Note: villas on the Private Island do not count.
This will change in 2020. Quote from the resort "Please be informed that for next year we have changed our villa category. Kindly note that the Reef Villa will be our base category, next will be the Overwater Villa and then the Beach Villa. Basically the Beach Villa will be a higher category compared to reef Villa and Overwater Villa."
See this post for the conversation related to this. Pricing has changed as well to reflect this. See below for 2020 pricing.
Note that as of August 2019 the BV is still available to book on points in 2020. This may change, however.

Prices - Accommodation (2020):

***** March 2020 Figures *****
• Beach Villa USD 2630
• Overwater Villa USD 2430
• Reef Villa USD 1930


Prices - Accommodation (2019):

***** July 2019 Figures *****
• 2 Bedroom Beach Villa with Pool USD 3850
• 2 Bedroom Over Water Villa with Pool USD 4350

***** October 2019 Figures *****
• Beach Villa USD 2100
• Grand Beach Villa USD 2300
• Reef Villa USD 2300
• Grand Reef Villa USD 2500
• Overwater Villa USD 2500
• Grand Overwater Villa USD 2700


***** Upgrade Costs - Jul 2019 *****
• Two Bedroom Beach - US 2000
• Two Bedroom Grand Beach - US 2200
• Two Bedroom Reef - US 2200
• Two Bedroom Overwater - US 2400

***** Upgrade Costs - Oct 2019 *****
• Reef Villa USD 200
• OWV USD 400


Villa Types and Abbreviations used in this thread (listed in order from most basic to most luxurious)

-- BVs (Beach Villas) --

BV (Beach Villa)
GBV (Grand Beach Villa)

-- RVs (Reef Villas) --

RV (Reef Villa, the Garden Villa category shown in the pre-opening promo video)
GRV (Grand Reef Villa, also a type of Garden Villa shown in the pre-opening promo video)

-- OWVs (Over Water Villas) --

OV (Overwater Villa)
GOV (Grand Overwater Villa)
SMR (Stella Maris Residences)

-- Occupancy Information --
See this post for maximum occupancy of each villa type

Villa Selection
• See this post and this post
• Privacy - Beach Villas: For pics, info and opinions, see the following posts; 1, 2, 3, 4, 5, 6, 7, 8, 9, 10


Travel & Safety Information
• The Maldives is listed in Category 1 (the highest category) on the
WHO Zika virus classification table. However, don't let that scare you because as of April 13, 2017 there has only been one confirmed case of Zika in the Maldives
• Click here for information related to the single Zika infection in the Maldives (reported in January of that year)


Contact
• General Enquiries: [email protected]
• Reservations Department: [email protected]
• Tel: +960-4000-300


Weather:
Note: since the resort is close to Mahibadhoo (where there is a weather station), I have added this info from the Conrad Maldives thread as both resorts are close by and the weather will be the same as far as forecasts go (MaldivesFreak)
• General info on weather in the Maldives: Link 1 Link 2 (Maldivian government website)
• Recommended Android weather app: eWeather HD. See this post for detailed info on the app, settings, tips and general weather info (Courtesy of MaldivesFreak)
• Want to get an idea about the weather in the month of August? Click here to read a post from a FT member that spends 2 weeks at Rangali during this month (Courtesy of Splotly)


Pictures - Resort under construction:
• January, 2018 :Link to post:
• June, 2018 :Link to post:
• Approx October, 2018 :Link to post:
• January, 2019 :Link to post:

Pictures & Videos - Post-opening:
• General pics of the resort (July, 2019) :Link to post: (Courtesy of jphripjah)
• The Stella Maris exclusive! :Link to post with links to videos: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #1 :Link to post: (Courtesy of alanslegal)
• Breakfast buffet at Tasting Table - Post #2 :Link to post: (Courtesy of jphripjah)
• Breakfast buffet at Tasting Table - Post #3 :Link to post: (Courtesy of Traveler Dave)
• Breakfast buffet at Tasting Table - Post #4 :Link to post: (Courtesy of Another Getaway)
• IVD(in villa dining) :Link to post: (Courtesy of Stivelio)
• Terra (views from all 7 'cages') :Link to post: (Courtesy of jphripjah)
• Terra and Family Pool :Link to post with link to video: (Courtesy of alanslegal)
• Reef Villa with sunset view :Link to post: (Courtesy of Stivelio)
• Views in the direction of Male (night & day pics) :Link to post 1: (Courtesy of wekxbrainx) :Link to post 2: (Courtesy of jphripjah)
• Bicycle tour :Link to post:

Reviews:
Review by goldelite8
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Old Aug 10, 19, 7:11 pm
  #1906  
 
Join Date: Jan 2009
Location: LAS
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 2,906
Originally Posted by NYC_1 View Post
Wow. That’s an insane story. I hope it works out.

As for the “privacy” thing, it holds no water at all because the arrivals pier is not even visible from any rooms or restaurants. And what about the 40-50 boats we see daily floating by 40 meters off shore? They should just admit that it’s part of the room rate and move on. Imagine if airlines told you that you couldn’t avoid checked bag fees by not checking a bag.
I'm not siding with the resort on yacht pricing or the "no 3rd party transfer" policy but the arrival pier is definitely visible from Tasting Table and from the decks of the even numbered 600s villas.
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Old Aug 10, 19, 7:46 pm
  #1907  
 
Join Date: Mar 2019
Posts: 27
Originally Posted by MaldivesFreak View Post

Speaking of which.....the 2-star review that was posted by Michael M has basically now turned into a 5-star review and the username has changed to MikeM and suddenly there are now 3 contributions. Didn't think we'd notice eh, @NYC_1? What did they give you to change the review to 5 stars.....??
I’ll follow up later today or tomorrow to do a better job of explaining how our experience has changed. And of course I knew you’d notice, if I didn’t want it to be noticed it wouldn’t have been.

Zero bribery (unless you include a glass of wine that our server recommends to be paired with a fish at one of the restaurants and a beach bag), just instantly corrected issues island-wide, attention and explanation and impossible to believe professionalism about the whole thing.
NYC_1 is online now  
Old Aug 10, 19, 9:39 pm
  #1908  
 
Join Date: Jul 2013
Posts: 3,352
Originally Posted by pineapple_09 View Post
I’m wondering if mgmt are following this thread, the way Rangali used to. They have to be. Although the Rangali rep used to actually post on the thread back in the day, not anymore though. I guess they don’t need to.
Of course they are!


Originally Posted by Eyesonthepoints View Post
O dang thanks guys for clarifying. Ya they threw him a bone so that he would change his review. I'm sure this is going to continue to happen till they establish enough reviews. This is the beginning so they need as many 5 star reviews.
Problem is, at least from their end, they can pretty much only do this with guests who are still on the property.
And, now corrected
Originally Posted by Eyesonthepoints View Post
Write a bad review while you're still there and you might get thrown a bone or two 😉
MaldivesFreak is offline  
Old Aug 10, 19, 10:01 pm
  #1909  
 
Join Date: Jul 2013
Posts: 3,352
Originally Posted by Traveler Dave View Post
The people with the aluminum hats have now joined the thread....
Funny.....but the two groups did conspire to do something. At least NYC_1 will be welcomed back to the property for a future visit with open arms, LOL. Well.....maybe unless he tries to get there by himself next time, ha ha ha.


Originally Posted by NYC_1 View Post
Zero bribery (unless you include a glass of wine that our server recommends to be paired with a fish at one of the restaurants and a beach bag), just instantly corrected issues island-wide, attention and explanation and impossible to believe professionalism about the whole thing.
Well, I suppose that's good and all.....for you guys. But it's really a shame the same 'professionalism' wasn't extended to the Diamond member @BLTraveler ealier on this week. Nor all the other people who are being refused entry under their double-standard, BS pretense. Oh, and the ones they tried screwing over by trying to force them to pay the transfer fee as one way instead of return. That kind of 'professionalism' is rife where I live and I see it every day (I live in a corrupt society where face is all important). There are 2 reasons why anything and everything happens here - and I mean anything and everything; it's either face or money - nothing else. We see the same thing in this case.
MaldivesFreak is offline  
Old Aug 10, 19, 10:10 pm
  #1910  
 
Join Date: Jul 2013
Posts: 3,352
Originally Posted by jphripjah View Post
This is going to vary a bit among the villas. I was in 623 and couldn't see neighbors. But I recall when walking the beach around some of the 200 villas that there was less privacy. 213 was OK, but some of the other villas nearby (which may not be base beach villas) has less privacy. For example I noted that 205 was ringed in by other villas that jut out around it and that the fence between 205 and 207 doesn't extend far enough out to block the views from one deck to another. 218 also had a deck that lacked privacy but they were still finishing those villas maybe they will add more fencing.

They told me that the King Beach Villas are 208, 216, 220, 213, 601, 605, 609, 612, 613, 618, 622, 623, 625, and 628. That list may not be 100% accurate.

I recommend emailing them and double check that and request 213 or one of the odd 600 villas, or 618 or 622.
Thanks. Will add this to the wiki.


Originally Posted by pineapple_09 View Post
I wear a pineapple hat though Tin hats don’t really suit me.
No pic? Oh, come on, endulge us!
MaldivesFreak is offline  
Old Aug 10, 19, 10:44 pm
  #1911  
 
Join Date: Mar 2019
Posts: 27
Sorry it’s not as interesting as it maybe seems. Just to be clear, they’ve not bribed us, asked me to remove or modify the post or anything of that nature at all. No conspiracies on the TA profile change, I just thought I’d start being active and adding reviews to places we visit and so it is just a reflection of deciding to be active with it.

Basically, there has been a complete switch in what is happening. Several of the managers have approached us to discuss our viewpoints and how they are addressing things, and to thank us for expressing our opinions. They are paying attention. I have never seen an organization take direct and sharply negative criticism so well and I think it says a lot about the team here. No defensiveness or excuses, just action and change. And the results were immediate. This is a big place, it’s hard to figure out how they managed to change things across the board so fast.

We have noticed a few permanent type changes in the way they’re doing some of the smaller things too. We were ready to leave the other day, and I was on the phone with the airline looking at options. We decided to stay and I’m glad we did. I generally don’t think the “they just opened last month” thing is valid and they haven’t said anything of that sort to me. They’re charging guests full price to be here so it needs to be right.

I agree that there may (will?) still be issues for others and the transfer issues will remain, and they need to get it figured out. I’m not suggesting this place has gone from terrible to perfect over night, but our experience did and I’m just relaying my opinions. With the near physical perfection of the resort, strong service makes this a very enjoyable place to be.

Regarding the reef villa versus grand overwater villa: I agree with TD’s views. The glass bottom is a fun feature of the OW villa but I would not spend money on the upgrade next time, the non-grand versions are easily enough. The beach villas look so great that I would probably just stick with those rather than do the OW thing.

This was our first time in the Maldives, but we saw what we think is a lot of fish. Some rays, 4-5 small reef sharks, maybe 25-30 other types of fish in significant numbers. If other places are better for this, that’s pretty remarkable.
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Old Aug 10, 19, 11:18 pm
  #1912  
 
Join Date: Jul 2013
Posts: 3,352
Originally Posted by NYC_1 View Post
Sorry it’s not as interesting as it maybe seems. Just to be clear, they’ve not bribed us, asked me to remove or modify the post or anything of that nature at all. No conspiracies on the TA profile change, I just thought I’d start being active and adding reviews to places we visit and so it is just a reflection of deciding to be active with it.
Well, you know. You could forgive those who are wondering why, while you're in the midst of paradise lapping up the luxury and all, you change your TA username and have time to post a review of another property you visited months ago (after it was mentioned yesterday that a good portion of the 5s are from users with no other reviews except that of the Waldorf). I'm not making judgements, just saying it seemed pretty fishy (pardon the pun)!

Originally Posted by NYC_1 View Post
This is a big place, it’s hard to figure out how they managed to change things across the board so fast.

We have noticed a few permanent type changes in the way they’re doing some of the smaller things too.
Can you give us some examples? Would be good for those here on the forum that have upcoming stays as folks are worried about the service and how well (or badly) organized they are.

Originally Posted by NYC_1 View Post
With the near physical perfection of the resort..
Have to disagree with you on this one. After you've been to Rangali or another Maldives resort which has natural undergrowth you'll likely change your mind.
MaldivesFreak is offline  
Old Aug 10, 19, 11:44 pm
  #1913  
 
Join Date: Mar 2019
Posts: 27
Originally Posted by MaldivesFreak View Post
Well, you know. You could forgive those who are wondering why, while you're in the midst of paradise lapping up the luxury and all, you change your TA username and have time to post a review of another property you visited months ago (after it was mentioned yesterday that a good portion of the 5s are from users with no other reviews except that of the Waldorf). I'm not making judgements, just saying it seemed pretty fishy (pardon the pun)!


Can you give us some examples? Would be good for those here on the forum that have upcoming stays as folks are worried about the service and how well (or badly) organized they are.


Have to disagree with you on this one. After you've been to Rangali or another Maldives resort which has natural undergrowth you'll likely change your mind.
If I wanted to deceive you all, would I have used such a similar name, used several sentences from the original review and done so on the same day? The execution of such a plan would have been far more clandestine. I get it, but there’s nothing nefarious.

Examples: breakfast menu cards are now placed on each table in between the s&p shakers and coffee sugars, eliminating the possibility of staff forgetfulness. A Beach bag is in our room (and presumably others). Speed limits are consistently observed by staff. I can’t recall ever going to a resort that doesn’t supply sunscreen at the pool and a beach bag for guest use. But then, my wife says the hair dryer in the room is the best she’s ever used at a hotel. The beds and pillows are amazing, and there’s actually a “pillow” menu offering about 10-12 types of pillows for different types of sleepers.

By physical, I mean the villas. I can imagine the mature landscaping/undergrowth etc is better elsewhere.
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Old Aug 11, 19, 12:46 am
  #1914  
 
Join Date: Sep 2009
Posts: 668
Sunscreen for free must be an American thing. I've never seen it at any resort I've ever visited across Asia and Europe.
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Old Aug 11, 19, 1:46 am
  #1915  
 
Join Date: Mar 2019
Posts: 27
E
Originally Posted by Cynicor View Post
Sunscreen for free must be an American thing. I've never seen it at any resort I've ever visited across Asia and Europe.
Interesting, so this makes sense then. It’s a thing in North and South America. The Setai in Miami Beach and Four Seasons in Maui gives guests the Coola brand sunscreen they sell here in the spa. It’s like $40 on amazon for 150 ml in the US, I can’t imagine what it costs here.

Last edited by NYC_1; Aug 11, 19 at 1:53 am
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Old Aug 11, 19, 2:17 am
  #1916  
 
Join Date: Jul 2013
Posts: 3,352
Originally Posted by NYC_1 View Post
Examples: breakfast menu cards are now placed on each table in between the s&p shakers and coffee sugars, eliminating the possibility of staff forgetfulness. A Beach bag is in our room (and presumably others). Speed limits are consistently observed by staff.
Wow. The beach bag sounds like an exception to the rule. Still, housekeeping should be checking things off a list every time someone new checks into a room.
I struggle, however, to get to grips with the idea that the GM and DoO are not moving around the resort day to day and don't notice the speed at which staff are driving and haven't implemented rules for this. Unbelievable. And even more unbelievable considering this is a safety issue and a child could easily get hit. And things like the breakfast cards - common sense, but honestly, how much brain power does it take for a waiter to remember "I have to give a menu card to each new table"? It's supposed to be a Waldorf, no? What the hell were these guys doing when they had training? Sleeping?
*End rant*
TerryK, Morgo, alanslegal and 2 others like this.

Last edited by MaldivesFreak; Aug 11, 19 at 2:36 am Reason: Damn typos
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Old Aug 11, 19, 2:13 pm
  #1917  
 
Join Date: Apr 2019
Posts: 97
Review from a Chinese family who paid for stay. I used google translate. They also have same complaints of overpriced wine and "forgettable transfers".
https://bbs.qyer.com/thread-3272718-1.html
noeatbutgo and Traveler Dave like this.
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Old Aug 11, 19, 7:11 pm
  #1918  
 
Join Date: Dec 2009
Posts: 7
How does one get from another resort to the WA if third party transfers are not allowed? I booked our stay for late June and already arranged for third party transportation (there was no mention of this not being allowed in my confirmation). Am I SOL?
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Old Aug 11, 19, 7:21 pm
  #1919  
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Join Date: Jan 2008
Location: Sydney, Australia
Programs: HHD, SPG LTG
Posts: 1,696
Originally Posted by WorldTravl View Post
Review from a Chinese family who paid for stay. I used google translate. They also have same complaints of overpriced wine and "forgettable transfers".
https://bbs.qyer.com/thread-3272718-1.html
Thanks for that, very comprehensive review.

That family spent $4,000 for five dinners, oh my. That is the first review of Terra and the food does look very creative, pity that they confirmed that they stared into darkness.
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Old Aug 11, 19, 10:04 pm
  #1920  
 
Join Date: May 2006
Location: HKG
Programs: MPC, KF, BAEC // SPG, WoH, Honors
Posts: 1,117
For how long can the resort keep offering the mediocre yacht transfers while calling it "exclusive luxury private yacht" and charge the insane amounts they are charging? Based on pretty much all the reviews I have seen so far the whole transfer experience is downright underwhelming, particularly considering the price.
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