“Points Unlimited” Rolls Out Jan 1, 2018
Dec 23, 2017, 6:35 pm
#50
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,218
I think it's great that Hilton includes points stay in the count...both for the extra 2,000 and to get to the 10. I know Marriott does not count points stays in their promos.
Very much appreciated, it does help a lot.
And while I have a pricey multi-day resort stay this time which would have been fabulous to get double points (not just 2,000), what can you do?
Very much appreciated, it does help a lot.
And while I have a pricey multi-day resort stay this time which would have been fabulous to get double points (not just 2,000), what can you do?
Dec 25, 2017, 6:27 am
#51
Join Date: Dec 2017
Programs: Hilton Diamond
Posts: 2
Points Unlimited v.s. Hampton
@HonorsRepresentative Lauren
Could you please clarify the following (which is part of the FAQ), in relation to "Reward" stays at Hamptons. Does this mean that when staying at a Hampton on a reward stay, you will not be eligible for this promotion?
Know that at Hamptons no points will be earned for incidental charges for "Reward" or "Points and Money" stays, how does this relate to this FAQ entry?
Will members earn Bonus Points with the “Points Unlimited” promotion for Reward Stays for this promotion?
Members will earn Bonus Points with the “Points Unlimited” promotion if they have incidental charges during a Reward Stay, provided such charges are deemed eligible folio charges. This does not apply to incidental charges for stays at Hampton by Hilton™, Tru by Hilton™, Homewood Suites by Hilton®, and Home2 Suites by Hilton®. For a complete explanation, see number 14 under Accrual of Points here.
Could you please clarify the following (which is part of the FAQ), in relation to "Reward" stays at Hamptons. Does this mean that when staying at a Hampton on a reward stay, you will not be eligible for this promotion?
Know that at Hamptons no points will be earned for incidental charges for "Reward" or "Points and Money" stays, how does this relate to this FAQ entry?
Will members earn Bonus Points with the “Points Unlimited” promotion for Reward Stays for this promotion?
Members will earn Bonus Points with the “Points Unlimited” promotion if they have incidental charges during a Reward Stay, provided such charges are deemed eligible folio charges. This does not apply to incidental charges for stays at Hampton by Hilton™, Tru by Hilton™, Homewood Suites by Hilton®, and Home2 Suites by Hilton®. For a complete explanation, see number 14 under Accrual of Points here.
Last edited by wkan0; Dec 25, 2017 at 7:12 am
Dec 25, 2017, 10:13 am
#53
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,448
Just realized I'm going to get totally hosed by this promo, with a moderately expensive stay ending on Jan. 1. Bonus points reduced from over 8K under double points to only 2K.
2018 will be a year to burn, not earn, Hilton points for me.
2018 will be a year to burn, not earn, Hilton points for me.
Dec 26, 2017, 7:21 am
#54
Join Date: Aug 2011
Programs: Hilton Honors Diamond, IHG Spire, Marriott Titanium, Wyndham Diamond, Caesar's Diamond
Posts: 536
There are very few locations with only one Hilton property. Almost every individual who complains about this being a bad promo because they have longer stays has the option of switching hotels every night in order to take advantage. Whether the hassle is worth it is a choice only you can make but it is a choice.
Dec 26, 2017, 10:03 am
#55
Join Date: Jan 2007
Location: CHS
Programs: Lots
Posts: 1,012
Which I would still wager is a small portion of the total number of cities with a Hilton presence and most likely applies to an even smaller percentage of the people complaining. And even in those cases I doubt that there are many locations where the Hilton property is the only hotel in town at all, there's nothing preventing you from switching to another brand every other night, most of those places probably have a Marriott property which also has a stay based promo going on. Except for those folks whose employers will not reimburse if they hotel hop it's a choice of how much inconvenience one is willing to put up with to take advantage of the promo.
Dec 27, 2017, 2:21 pm
#56
Company Representative - Honors by Hilton
Original Poster
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
@HonorsRepresentative Lauren
Could you please clarify the following (which is part of the FAQ), in relation to "Reward" stays at Hamptons. Does this mean that when staying at a Hampton on a reward stay, you will not be eligible for this promotion?
Know that at Hamptons no points will be earned for incidental charges for "Reward" or "Points and Money" stays, how does this relate to this FAQ entry?
Will members earn Bonus Points with the “Points Unlimited” promotion for Reward Stays for this promotion?
Members will earn Bonus Points with the “Points Unlimited” promotion if they have incidental charges during a Reward Stay, provided such charges are deemed eligible folio charges. This does not apply to incidental charges for stays at Hampton by Hilton™, Tru by Hilton™, Homewood Suites by Hilton®, and Home2 Suites by Hilton®. For a complete explanation, see number 14 under Accrual of Points here.
Could you please clarify the following (which is part of the FAQ), in relation to "Reward" stays at Hamptons. Does this mean that when staying at a Hampton on a reward stay, you will not be eligible for this promotion?
Know that at Hamptons no points will be earned for incidental charges for "Reward" or "Points and Money" stays, how does this relate to this FAQ entry?
Will members earn Bonus Points with the “Points Unlimited” promotion for Reward Stays for this promotion?
Members will earn Bonus Points with the “Points Unlimited” promotion if they have incidental charges during a Reward Stay, provided such charges are deemed eligible folio charges. This does not apply to incidental charges for stays at Hampton by Hilton™, Tru by Hilton™, Homewood Suites by Hilton®, and Home2 Suites by Hilton®. For a complete explanation, see number 14 under Accrual of Points here.
While the incidentals at those properties wouldn’t trigger the Point Bonus, if you stay at a Hampton, you will still get the 2K Bonus Points per stay and it will count towards your 5 Stay Bonus.
Thanks!
Lauren
Dec 28, 2017, 12:35 am
#57
Join Date: Dec 2017
Programs: Hilton Diamond
Posts: 2
Furthermore, a promo requirement to have eligible charges at the other properties is new for me. Wouldn't it be better to state it also in the T&C, instead of only in the FAQ? Just to avoid people getting unpleasant surprises after a stay (in case they didn't have any incidental charges), because not everybody reads the FAQ also.
Last edited by wkan0; Dec 28, 2017 at 12:51 am
Dec 28, 2017, 12:52 am
#58
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,218
Furthermore, a promo requirement to have eligible charges at the other properties is new for me. Wouldn't it be better to state it also in the T&C, instead of only in the FAQ? Just to avoid people getting unpleasant surprises after a stay (in case they didn't have any incidental charges), because not everybody reads the FAQ also.
Dec 28, 2017, 9:52 am
#59
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
I mention that we have been down this road before. Initially, there is an incidental spend requirement mentioned where folks run around buying cans of soda and candy bars at Hamptons; then, someone posts they got a bonus without any incidentals whatsoever for their award stay. There appears to be a difference in either interpretation or programmer-coding between the official Hilton FAQ statement and the actual result with these type of promos.
Dec 28, 2017, 10:07 am
#60
Join Date: Feb 2014
Posts: 921
It appears many people forget what a "promotion" is intended to do...encourage people to stay at a hotel. If you already booked your hotel stay, you didn't need a promotion to encourage yourself to do so. If you're checking out on January 1, then either this promotion should encourage you to stay another day. I don't see how someone staying mainly in December, 2017 is getting hosed by a promotion specifically designed for the first 4 months of 2018.