Last edit by: MaldivesFreak
Here is a link to Hilton T & C on pooling:
http://hiltonhonors3.hilton.com/en/p...money/faq.html
1. What is Points Pooling?
Points Pooling will allow Hilton Honors Members to combine their Points with family and friends to book a stay. With this perk, a Member (and up to 10 others) will now be able to combine their Points. For example, if a group of friends are taking a trip together and individually don’t have enough Points to cover their entire stay, they will now be able to combine their Points, free of charge, into one account to unlock new redemption opportunities.
2. Is there a fee to participate in the Points Pooling program?
No, there is no fee to participate in Points Pooling.
3. How many people can contribute to Points Pooling?
A total of 11 Hilton Honors Members can pool their Points together. One Member initiates the pooling and up to 10 other Members can contribute.
4. Do I need to create a new "pooled" account?
No. Members can use their existing account.
5. How many Points Pools can I be in?
There is no limit on the number of pools a member can be in at a given time.
6. Can you use Pooled Points for just room rates or can it be used for non-room rewards including shopping and experiences?
Yes, once Points are pooled, they can be used for any room or non-room reward product, including the experiences available on the Hilton Honors auction platform, Hilton Honors Shopping Mall and any other non-room reward products.
7. Can you combine Pooled Points with money?
Once Points are pooled they can be used for any room reward product, including a Points & Money Rewards™ reward reservation.
8. What is the minimum/maximum number of Points that can be pooled?
A Member can transfer a minimum of 1,000 Points and a maximum of 500,000 Points into a pool in a calendar year. A Member can receive up to 2 million Points in a calendar year.
9. Are there particular qualifications you must meet to be able to pool Points?
To use Points Pooling, you must be an active Member, be in the program for 30 days, and have a minimum Points balance of 1,000 Points.
10. When will Points Pooling be available?
Points Pooling is now available. Start pooling your Hilton Honors Points here.
11. When will the Points be shown in the other Member’s account and be ready for use?
The transferred or pooled Points will be available for use at the time of transfer, but please allow up to 24 hours for pooled Points to show up when you log in to your account.
12. Where and how do I Points Pool once I have a group of Members that want to combine Points?
All Points Pooling activities will be transacted online via HiltonHonors.com.
13. Where do I go to transfer my Points to the Points Pool initiator?
The Points contributor must access the transfer page through the Points Pool invitation email sent on behalf ot the Points Pool initiator.
14. What’s the difference between Points Pooling and Points Transfer?
Points Transfer is a 1:1 transaction, while Points Pooling allows for combining Hilton Honors Points with up to 10 other people (11 including yourself).
15. After I send Points to a friend for Pooling, what happens if he/she cancels the trip? How can I get my Points back?
If your friend has to cancel his/her trip, he/she can simply transfer the Points back to your account for free.
http://hiltonhonors3.hilton.com/en/p...money/faq.html
1. What is Points Pooling?
Points Pooling will allow Hilton Honors Members to combine their Points with family and friends to book a stay. With this perk, a Member (and up to 10 others) will now be able to combine their Points. For example, if a group of friends are taking a trip together and individually don’t have enough Points to cover their entire stay, they will now be able to combine their Points, free of charge, into one account to unlock new redemption opportunities.
2. Is there a fee to participate in the Points Pooling program?
No, there is no fee to participate in Points Pooling.
3. How many people can contribute to Points Pooling?
A total of 11 Hilton Honors Members can pool their Points together. One Member initiates the pooling and up to 10 other Members can contribute.
4. Do I need to create a new "pooled" account?
No. Members can use their existing account.
5. How many Points Pools can I be in?
There is no limit on the number of pools a member can be in at a given time.
6. Can you use Pooled Points for just room rates or can it be used for non-room rewards including shopping and experiences?
Yes, once Points are pooled, they can be used for any room or non-room reward product, including the experiences available on the Hilton Honors auction platform, Hilton Honors Shopping Mall and any other non-room reward products.
7. Can you combine Pooled Points with money?
Once Points are pooled they can be used for any room reward product, including a Points & Money Rewards™ reward reservation.
8. What is the minimum/maximum number of Points that can be pooled?
A Member can transfer a minimum of 1,000 Points and a maximum of 500,000 Points into a pool in a calendar year. A Member can receive up to 2 million Points in a calendar year.
9. Are there particular qualifications you must meet to be able to pool Points?
To use Points Pooling, you must be an active Member, be in the program for 30 days, and have a minimum Points balance of 1,000 Points.
10. When will Points Pooling be available?
Points Pooling is now available. Start pooling your Hilton Honors Points here.
11. When will the Points be shown in the other Member’s account and be ready for use?
The transferred or pooled Points will be available for use at the time of transfer, but please allow up to 24 hours for pooled Points to show up when you log in to your account.
12. Where and how do I Points Pool once I have a group of Members that want to combine Points?
All Points Pooling activities will be transacted online via HiltonHonors.com.
13. Where do I go to transfer my Points to the Points Pool initiator?
The Points contributor must access the transfer page through the Points Pool invitation email sent on behalf ot the Points Pool initiator.
14. What’s the difference between Points Pooling and Points Transfer?
Points Transfer is a 1:1 transaction, while Points Pooling allows for combining Hilton Honors Points with up to 10 other people (11 including yourself).
15. After I send Points to a friend for Pooling, what happens if he/she cancels the trip? How can I get my Points back?
If your friend has to cancel his/her trip, he/she can simply transfer the Points back to your account for free.
Hilton Points Pooling - Account Closed. Beware !!
#151
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
Wishful thinking to say the least. Apparently the world does not think the way you insist others to think, else others are not "mature". Pretty arrogant attitude, wont you think?
#152
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,243
I think this is one of the reasons are why I keep diligently keeping up with the progress of this thread, its almost too much, like a comedy sketch gone awry
#153
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Between the two accounts something suspicious has went on and Hilton have spotted it.
It's difficult to understand why anyone who continually complains would purchase points. Even if someone who as you put it "Loves to provide feedback" after a run of poor stays and complaints wouldn't shell out and buy points on something that is continually of a poor standard.
#154
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,818
By mistake? Wow, what an assumption that is.
#155
Join Date: Aug 2014
Location: Europe
Programs: BAEC Silver; AerClub Silver, Hilton Honors Diamond
Posts: 314
However, based on previous post this assumption cannot be compared to the OP case as additional details clarified the situation and lead to believe the account was not closed by mistake.
#158
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,965
I suspect anyone who thought that they had been wronged would protest.
Although having had no TV in my room this week I decided not to complain just in case The desk was empty. Never had that before and it was a suite lol
Although having had no TV in my room this week I decided not to complain just in case The desk was empty. Never had that before and it was a suite lol
#159
Join Date: Sep 2003
Location: LAS
Posts: 1,323
Oh, I was referring to the OP insistence that there MUST be a consumer help agency to assist her in getting back her account and points (not her serial complaints about dirties in the fridge,etc.)
#160
Join Date: Aug 2008
Location: トロント
Programs: IHG Gold
Posts: 4,818
Hopefully they won't send you a bill for the missing TV under the assumption you walked out with it! That, I would complain about.
#161
Join Date: Feb 2016
Location: HOME
Programs: HH Dia;SPG Plat;Marriott Plat;GHA Black
Posts: 334
I'm planning to open a Hilton account for my wife to utilize the current 50% discount and then pooled them in my account to use on the next holiday.
Will this violate the T&C ?
#162
Join Date: Aug 2010
Location: ORD
Programs: AA EXP >3 Million miles,HH Lifetime Diamond
Posts: 2,887
I have to agree with this.,it's almost Kafka esque...usually the OP never returns but this one can't stay away..and yet never says anything new ..and we keep reading
#164
Join Date: Jun 2016
Location: SIN
Programs: Hilton Diamond
Posts: 87
I don't see why it should, as long as both parties are real people (in fact I imagine if you both utilise the points together that makes it even more legitimate). (If any T&C does condemn the action, please highlight for our knowledge?)
If that's all OP did (as insinuated by some), I don't see why that would lead to account closure. Of course, we have no way of really ascertaining what did or did not happen. So... *shrug*
I'm curious though - so if anybody gets his/her account closed, all he/she can really do is:
1) Appeal
2a) If found that closure was in error, breathe sigh of relief and continue with life
2b) If found that closure was not in error, nothing more that can be done; all accumulated points are forfeited.
Is this right?
If that's all OP did (as insinuated by some), I don't see why that would lead to account closure. Of course, we have no way of really ascertaining what did or did not happen. So... *shrug*
I'm curious though - so if anybody gets his/her account closed, all he/she can really do is:
1) Appeal
2a) If found that closure was in error, breathe sigh of relief and continue with life
2b) If found that closure was not in error, nothing more that can be done; all accumulated points are forfeited.
Is this right?
#165
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
"Appeal" can be quite hard. I suppose that you can always try, but the reality is that many organizations just don't want to hear it. They've made a business decision to fire you and they have moved on and hope that you move on.