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American Express Announces Two New Hilton Credit Cards

American Express Announces Two New Hilton Credit Cards

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Old Jun 14, 18, 6:23 am   -   Wikipost
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Last edit by: jbeckett
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The resort benefit on the Aspire card only works at the ~200 hotels on the list at this link:
http://www3.hilton.com/en/resorts/index.html#
For existing Surpass card holders, AMEX verbally confirmed that on or after 20 January 2018, card holders can call in and request cards be converted to Aspire - while maintaining the same credit card number, balance limits, PIN, etc.

For the Aspire card, the Annual Weekend Night Reward will be issued in the form of a redeemable code and sent in an email from Hilton Honors to the email address listed on your Hilton Honors account. You will receive the reward email within 8-14 weeks after opening your Card Account and each year within 8-14 weeks after your Card Account anniversary date. E-mail for Hilton providing the free night certificate has been received by several people..

HonorsRepresentative (Lauren) has provided answers in the following posts to some of the questions that have been raised in this thread:

https://www.flyertalk.com/forum/29118905-post491.html
https://www.flyertalk.com/forum/29082769-post468.html
https://www.flyertalk.com/forum/29068815-post452.html
https://www.flyertalk.com/forum/29068259-post449.html
https://www.flyertalk.com/forum/29064439-post446.html
https://www.flyertalk.com/forum/29037200-post430.html
https://www.flyertalk.com/forum/29032382-post420.html
https://www.flyertalk.com/forum/29027525-post401.html
https://www.flyertalk.com/forum/29014945-post312.html
https://www.flyertalk.com/forum/29009198-post227.html
https://www.flyertalk.com/forum/29005693-post161.html
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Old Jan 26, 18, 6:42 pm
  #871  
 
Join Date: Jun 2017
Posts: 200
Just wanted to update that I used the special link, after logging into my Aspire Amex account, located under the benefits tab for you to book stays with Conrad and WA to receive the $100 resort credit. I was able to book a 3 night points only stay at Grand Wailea with no issues. Looking at my reservation now I do not necessarily see anywhere on it that indicates I will be getting a $100 resort credit, but I 100% booked this through the link and had to enter my Aspire card number to do this. I might call tomorrow and see if they can confirm this benefit has been applied to my reservation. Also side note when I made the reservation at the end they gave me an opportunity to share that I was going on facebook for an extra $10 resort credit certificate, which I did, and immediately got the emailed certificate.

Edit to update with a question. We are wanting to do a 5 night stay but I only have enough points currently for 3 ,and was afraid of the points availability going away before we get the extra 95,000 we need to make it a full 5. When we get the extra points (which will be in a few weeks) will I be able to call and change my 3 night pts to a 5 night pts stay if all of the nights are still available for point booking?

Last edited by Jenn0625; Jan 26, 18 at 7:50 pm
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Old Jan 26, 18, 8:27 pm
  #872  
 
Join Date: Apr 2013
Location: MCO, YEG
Programs: HH Diamond,, Club Carlson Gold, Marriott Gold, IHG Platinum
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Well, this is interesting. My Citi Reserve anniversary is/was Jan 25. Annual fee was charged to Citi card, but says it is a membership fee and is $95 instead of $75, so AMEX fee and information. Citi card now shows that I can earn another free night with $10,000 spend, but I don't know if I can trust it since at least theoretically that account isn't really open anymore and the start of my year is after the January 18 conversion date (or is it?, maybe conversion date is the 30th?). Doubt anyone will be able to answer it, but I wonder if I spent $15,000 this year, if I would get the two free nights.
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Old Jan 26, 18, 8:40 pm
  #873  
 
Join Date: May 2008
Posts: 90
Originally Posted by Hawkeyefan View Post
I want to ask, with the Ascend card, once you meet your $15K in spending for the year, will the free night be delivered the same as Citi did, like 4-6 weeks after your anniversary date OR will it be delivered after you meet the spend no matter when that should fall?
Can't be 100% sure but I remember reading that it will be 8-12 weeks after.you meet spending.
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Old Jan 26, 18, 11:23 pm
  #874  
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Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS MVPG; Marriott Plat Premier; Hilton Diamond (Aspire); Hyatt Refugeeist
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Called AMEX to see about upgrading my Surpass/Ascend. They were happy to offer me an upgrade to Aspire (as is the website), but I was told that there would be no upgrade bonus point offers until after January 31. I'm not paying a $450 fee if I'm not getting the bonus points, so downgraded to the no AF Hilton AMEX. May consider upgrade to Aspire later. Still Diamond until March 31.
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Old Jan 27, 18, 7:26 am
  #875  
 
Join Date: Oct 2011
Programs: AA Plat, SPG Gold, HH Diamond, Global Entry
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Originally Posted by Kacee View Post
Called AMEX to see about upgrading my Surpass/Ascend. They were happy to offer me an upgrade to Aspire (as is the website), but I was told that there would be no upgrade bonus point offers until after January 31. I'm not paying a $450 fee if I'm not getting the bonus points, so downgraded to the no AF Hilton AMEX. May consider upgrade to Aspire later. Still Diamond until March 31.
Why not just apply for a new Aspire card and get the 100K bonus? That's what I did (and have both the Citi and Amex versions of Surpass/Ascend) and there does not appear to have been any hard credit pull since I'm already in their system. I'll just cancel one of my Ascend cards after I'm certain I've received any certs I'm due.
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Old Jan 27, 18, 10:03 am
  #876  
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Originally Posted by JRRinNC View Post
Why not just apply for a new Aspire card and get the 100K bonus? That's what I did (and have both the Citi and Amex versions of Surpass/Ascend) and there does not appear to have been any hard credit pull since I'm already in their system. I'll just cancel one of my Ascend cards after I'm certain I've received any certs I'm due.
I'm not in any rush and canceling/re-applying will have a (relatively minor) negative impact on my credit because it (i) will reduce average age of my cards, and (ii) increase number of new cards.

I'm also just not that enthusiastic about Aspire mostly due to finding that Hilton is only a second or third option virtually everywhere I go. And the points value keeps going down. I'm now regularly seeing redemptions between .3 and .4 cpp, which is just pathetic.
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Old Jan 27, 18, 1:28 pm
  #877  
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Originally Posted by JRRinNC View Post
How do I find out if a new Hilton Honors account has been setup for the Aspire card I am receiving as a new card (rather than upgrade)? I few here have mentioned you see the new Aspire listed when you login into Hilton, but I don't see ANY cards listed there, yet I've had both Amex and Citi versions of Ascend and have been receiving credits for those. If a new account number was setup for you, how did you know that? Did you receive a separate email from Hilton? Just trying to figure out if I should be trying to "fix" anything before the card comes (received the 7-10 day shipping email yesterday.)
Per the other FT-er just call Amex. When I applied the Amex site required me to create another online account. A quick call to Amex deleted the new account and added it to my old one. I also had to have the Amex rep fix the associated HH# on it.

Originally Posted by AICML View Post
I received an email yesterday that the Aspire card was shipped and would arrive in 7-10 business days. This was after receiving the original 3-5 business days on the 18th when I signed up. I need to make a purchase this week so I called and the rep said it most likely would arrive in 4-5 business days but that she could cancel the card and overnight a new one which would arrive by tomorrow evening. I just got home and the original card actually arrived today...
So does that mean the original card is no good and you still have to wait? Well, good news I supposed. I got the email on Thursday and just need it by Wed next week. Already have a stay at a Hilton resort and would love the credit in my first week.

Originally Posted by Eujeanie View Post
According to the Amex rep I chatted with, the start towards the $15,000 is January 1.
Good to hear. So for those that had the Ascend via Surpass and also signed up for the Aspire, are folks hitting the 15K on the Ascend before cancelling it for the FN?
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Old Jan 27, 18, 6:43 pm
  #878  
 
Join Date: Jul 2017
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noob here, just applied Aspire card. what exactly will get you the 14x with hilton, does all booking at hilton.com qualifies? what if i prepaid at hilton.com, does that work too? thanks
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Old Jan 27, 18, 6:58 pm
  #879  
 
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Originally Posted by ice_0408 View Post
noob here, just applied Aspire card. what exactly will get you the 14x with hilton, does all booking at hilton.com qualifies? what if i prepaid at hilton.com, does that work too? thanks
Yes
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Old Jan 27, 18, 7:52 pm
  #880  
 
Join Date: Jul 2016
Posts: 130
Aspire Airline Incidental Credit

So now that a number of people have received the Aspire card, are there any datapoints on how the Airline Incidetal credit works? As many already know, with the Amex Platinum card people have been able to get $50 (and sometimes even $100) gift card purchases to trigger the credit. For example, I just puchased 2 x $100 American Airlines Gift Cards earlier in January and withing 72 hours the charge posted to my Amex account and then Amex automatically issued a credit against each charge with in 1-2 business days.

So do we have any confirmation this works with the credit on the Aspire?
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Old Jan 28, 18, 2:54 am
  #881  
 
Join Date: Jul 2009
Location: Cupertino, CA
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Originally Posted by Majuki View Post
I called and was able to get the card linked to my online account. I also had noticed that a new Hilton Honors account number had in fact been generated for me. The representative was able to link my existing Hilton Honors account number to the card. The card hadn't been sent out yet, so it remains to be seen whether or not it will have the old or new account number.
The physical cards arrived on Saturday, but the automatically generated Honors account number was on the card. It looks like I will have to request a replacement with the correct Hilton Honors account number. In the meantime, there shouldn't be any issue with the minimum spend or rewards posting correctly because my existing Honors account number is reflecting in my online account.
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Old Jan 28, 18, 6:02 am
  #882  
 
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Originally Posted by mnredfox View Post


Good to hear. So for those that had the Ascend via Surpass and also signed up for the Aspire, are folks hitting the 15K on the Ascend before cancelling it for the FN?
This is an interesting question to me. Since my AF was October I assume I would have until then to qualify for the free night, or at least two months earlier to allow the certificate to be mailed?
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Old Jan 28, 18, 9:03 am
  #883  
 
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Originally Posted by elkhornne View Post
This is an interesting question to me. Since my AF was October I assume I would have until then to qualify for the free night, or at least two months earlier to allow the certificate to be mailed?
mine renews end of July. I think the opportunity cost, when charging $15k to the Surpass instead of other cards, likely makes this a bad deal for me. Have to do some back of envelope math...
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Old Jan 28, 18, 9:43 am
  #884  
 
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Originally Posted by notquiteaff View Post


mine renews end of July. I think the opportunity cost, when charging $15k to the Surpass instead of other cards, likely makes this a bad deal for me. Have to do some back of envelope math...
$15k spending for one night is a bad deal, unless you use it in Maldives...
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Old Jan 28, 18, 9:49 am
  #885  
 
Join Date: Oct 2009
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Originally Posted by nk15 View Post
$15k spending for one night is a bad deal, unless you use it in Maldives...
But at 6% spending it is a free night + 90k points which is why my plan is to keep it and the Aspire.
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