beachfan

Per Guest Relations Manager, they try to give a one category upgrade to Diamonds. I'm staying on Sunday; if there are any suprises, I"ll post.

Right now, it's only Room Service, so with a 17% service charge and a $10 room delivery fee, one person will get a glass of juice ($12 ++) covered with 0.96 cents left over
for food. . Website says coffee maker in the room, otherwise it would be $12 for a small coffee.

clarence5ybr

Yes, given the in-room dining fees, the F&B credit does not go too far toward breakfast for one (although with two guests it's a little bit better). Our room had a Nespresso machine and pods, which definitely saved on coffee costs (although we did order coffee one day, it is not a single small cup—they bring a carafe that probably held about 16-20 fl oz). There was a small electric kettle in the room as well. Not sure if they've worked out the kinks since the reopening, but on a few days of our stay, in-room dining ran out of pastries (e.g., substituted toast and muffins for pastries and croissants).

Billy Mumphrey

Checked out of the Conrad Midtown today with my family after a nice 2 night stay (using free night certs). Have stayed here many times before, with the last stay being in February 2020. We were upgraded from a standard 1 bedroom suite to a "City View" 1 bedroom suite on the 40th floor (excellent view). Only 5 floors of the hotel are currently open so there is very little foot traffic in the building and no wait for elevators. Got a rollaway bed and crib for our kids brought up to the room at no extra charge. Ordered 2 breakfast items (two eggs freestyle and buttermilk pancakes) from room service each morning, came to $59 with tax and tip (so only $9 over the $50 F&B credit). The dishes were large so this was enough for the four of us (supplemented with some juice we brought and the in-room coffee machine). Note that the $10 delivery fee on the menu is not currently being applied since the hotel restaurant Dabble is closed. One of the receptionists told me Dabble is planning to re-open in September. Did not use valet parking as I was able to park for free a few blocks away, but it is available. Daily housekeeping and nightly turn-down service, just as before, and we were impressed with the overall level of service despite the hotel not being fully reopened. They also offered us 4pm checkout, which we really appreciated.

Found it interesting that none of the staff we encountered wore masks, but most of the hotel guests chose to. One man looked horrified when I got on the elevator with him (he positioned his elbow over his mask for the remainder of the elevator ride down to the lobby).

IncredibleDeals

August 8 and 9 I stayed 2 nights using free nights from Amex card. No upgrade as a diamond. It was strange that the hotel seemed empty. I rarely saw anyone using the elevators or in the lobby or waiting for a taxi. I learned entire floors of the hotel were shut down. Therefore few rooms for upgrades. The restaurant was CLOSED. We used the $50 food credit each day for room service. Big mistake ordering from the room service dinner menu. Limited overpriced selections. The worst $29 hamburger ever. On checkout I relayed my opinions to desk clerk. She apologized and said this is a bad time to choose this hotel. I got the feeling if things don't improve, this place could go under. I did meet a gentleman who said he was lifetime Diamond with over 5 million points. He was angry that there was no upgrade for him. Has anyone else stayed here recently who can comment?

WasKnown

Not a recent stay but the Conrad Midtown is known as a p bad hotel in the city. Even the WA NY was not a Forbes 5 star hotel before it closed (the Conrad Midtown isn't even close to being a 4 star lol).

Kacee

Similar to Essex House, nearby, which has only had limited floors open and thus very limited upgrade opportunities.

There's a pretty wide variety in how Manahattan hotels have handled the pandemic, but it's been one of the most negatively impacted markets in the country from a guest services/benefits perspective.

Zeeww

If you don’t mind - where did you park for free near this hotel?
thanks

ijgordon

I’d guess street parking further west. (Just read the signs carefully,)

Billy Mumphrey

I think it was 55th between 8th and 9th. Pretty easy to find free street parking in the west 50s for a weekend stay, especially if you arrive late on a Friday night.

SeaGal24

Just had a 3 nights stay here Aug 26-29. Booked king suite using our free night certificates and was upgraded to city view 3 days prior to arrival then to park view on the day of. We loved it! We didn't really see very many guests but then again we were always out Restaurant is still close so we had to do room service for breakfast which is more than enough for us to start the day. Nespresso machine is in room so we used that instead of ordering coffee. No delivery fee... We were also offered 4 pm checkout but didn't really need it. Daily housekeeping/turndown service. Everyone seems pretty friendly. Don't recall everyone wearing mask though but most guests that we've seed had their masks on. Overall stay was quite nice and thinking of staying there again next year for a week.

TheTravelPlaybook

Had a great stay last week, 6 nights total (5th night free + 1 Amex certificate). $50 credit, room service charges waived (but not proactively). Upgrade to a central park view! Made a video of what the hotel currently looks like, happy to answer any questions.

kirkwoodj

Nice. No rubber ducky or stuffed animal?
Hook em.

hieunha

It’s our first time in NYC. Looking to book a Saturday night in early November but unable to find standard award room. Does anyone know if award availability would open up as we get closer to the date? Based on the above info the hotel is empty so not sure why it’s hard to book.

Puzzles

Four words: New York City Marathon.

TheTravelPlaybook

No stuffed animal or rubber duckie for me- I actually forgot about this aspect of Conrads!