Hilton please stop using motion controlled thermostats
Sep 9, 2017, 9:38 pm
#1
Original Poster
Join Date: Apr 2009
Location: SEA
Programs: AA LT PLT; HH Diamond; AS 75K
Posts: 2,878
Hilton please stop using motion controlled thermostats
I've encounter two different hiltons in hot destinations (Utah, La Quinta Ca) that use the verdant thermostats. These are designed to activate based upon motion and heat detection. Good in theory but don't work in practice. The first hotel never got below 80 degrees all night. The second was going to be the same situation but maintenance has agreed to switch to an older thermostat to maintain a constant temperature. I can understand cost savings but these devices don't work.
Sep 9, 2017, 11:51 pm
#2
Join Date: Jul 2012
Location: SNA
Programs: UA LT Plat, 2.5mm, Hilton LTD, SPG LT Gold, Marriott Gold, Hertz Whatever
Posts: 161
I've encounter two different hiltons in hot destinations (Utah, La Quinta Ca) that use the verdant thermostats. These are designed to activate based upon motion and heat detection. Good in theory but don't work in practice. The first hotel never got below 80 degrees all night. The second was going to be the same situation but maintenance has agreed to switch to an older thermostat to maintain a constant temperature. I can understand cost savings but these devices don't work.
Sep 10, 2017, 12:11 am
#3
Join Date: Dec 2010
Programs: Hilton Diamond, Marriott Titanium, Radisson Gold, Hyatt Globalist, M life Gold, IHG Spire
Posts: 918
I was just in the same boat at a Hampton Inn in Bakersfield a few weeks ago. Completely frustrating.
Having spoken to management about it, let me inform you that motion sensing is a setting that can be easily disabled. Just ask at the front desk and they will tell you the buttons to hold down to turn off the motion sensor.
Having spoken to management about it, let me inform you that motion sensing is a setting that can be easily disabled. Just ask at the front desk and they will tell you the buttons to hold down to turn off the motion sensor.
Sep 10, 2017, 12:23 am
#4
Join Date: Sep 2010
Location: Canadia
Programs: A loyal Amerisuites customer... oh wait
Posts: 2,033
I was just in the same boat at a Hampton Inn in Bakersfield a few weeks ago. Completely frustrating.
Having spoken to management about it, let me inform you that motion sensing is a setting that can be easily disabled. Just ask at the front desk and they will tell you the buttons to hold down to turn off the motion sensor.
Having spoken to management about it, let me inform you that motion sensing is a setting that can be easily disabled. Just ask at the front desk and they will tell you the buttons to hold down to turn off the motion sensor.
Still a problem if you arrive late and want to get right to sleep.
Sep 10, 2017, 10:22 am
#6
Join Date: Nov 2010
Location: Florida Panhandle
Programs: Hilton Diamond, Delta Platinum
Posts: 20
If the thermostat looks like the one in the video at
http://viewfromthewing.boardingarea....hot-youd-like/
I can say the procedure described there works.
For what it's worth I typically don't see this. I've only encountered this once that I recall, and it was the type described at the link. It was the Hampton Inn downtown Birmingham AL.
http://viewfromthewing.boardingarea....hot-youd-like/
I can say the procedure described there works.
For what it's worth I typically don't see this. I've only encountered this once that I recall, and it was the type described at the link. It was the Hampton Inn downtown Birmingham AL.
Sep 10, 2017, 11:56 am
#7
Join Date: Jul 2011
Posts: 1,133
I've encounter two different hiltons in hot destinations (Utah, La Quinta Ca) that use the verdant thermostats. These are designed to activate based upon motion and heat detection. Good in theory but don't work in practice. The first hotel never got below 80 degrees all night. The second was going to be the same situation but maintenance has agreed to switch to an older thermostat to maintain a constant temperature. I can understand cost savings but these devices don't work.
Sep 10, 2017, 1:21 pm
#8
Join Date: Aug 2014
Location: Antwerpen - Belgium
Programs: HHonors Diamond, Melia Silver, NH silver, H10 Class
Posts: 658
An overheated hotel room is my worst nightmare (and I hate it when the windows don't open at all) and it is a reason for me not to return to a certain hotel, even if all the rest is fabulous...
Sep 10, 2017, 2:33 pm
#9
Join Date: Sep 2015
Location: BUF
Programs: SkyTean, Star Alliance, HHonors
Posts: 155
I'm wondering what type of sensor the hotels use to detect occupancy. I've thought that if it's an IR an IR strobe might trick the sensor into thinking somebody is moving around the room. They're about $16 on eBay. I might buy one to throw in my carry-on and try it out next time I'm in a place that has their A/C set up like that
Sep 12, 2017, 8:24 am
#10
Original Poster
Join Date: Apr 2009
Location: SEA
Programs: AA LT PLT; HH Diamond; AS 75K
Posts: 2,878
There must have been a good Verdant salesman in the California area. I've had 4 properties that use these - Hampton x 2, HGI, HS. The last two they have worked as designed. The only problem is the fan can't be set to constant which I prefer.
There are hacks to be found and I tried one but the configuration was managed centrally and wouldn't allow adjustment. Technology making our lives better ....
There are hacks to be found and I tried one but the configuration was managed centrally and wouldn't allow adjustment. Technology making our lives better ....
Sep 12, 2017, 9:09 am
#11
Join Date: Jul 2013
Location: Gulf Coast
Programs: Hilton Honors Lifetime Diamond; National Car Rental Executive Elite
Posts: 2,320
I'm wondering what type of sensor the hotels use to detect occupancy. I've thought that if it's an IR an IR strobe might trick the sensor into thinking somebody is moving around the room. They're about $16 on eBay. I might buy one to throw in my carry-on and try it out next time I'm in a place that has their A/C set up like that
Nothing worse than setting the thermostat nice and cold and waking up a few hours later in a pool of sweat.
Sep 12, 2017, 9:28 am
#12
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,565
I'd invoke the Hampton guarantee if the HVAC didn't work.
But "working HVAC" I mean the thing keeps the room at 66 degrees the entire time I'm there, including while I'm sleeping.
But "working HVAC" I mean the thing keeps the room at 66 degrees the entire time I'm there, including while I'm sleeping.
Sep 12, 2017, 12:39 pm
#13
Join Date: Nov 2008
Location: It's hot here
Posts: 4,284
If they are truly looking to save on energy, then go the way if many non-US hotels and used the card in slot electricity activation thing. But motion detection in a place where people go primarily to sleep is beyond dumb.
Sep 12, 2017, 1:09 pm
#14
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At least with that thing, you can put any card you like in there. So none of the room's occupants actually have to give up their room key...