Hilton Nashville Airport {US-TN}
Hilton Nashville Airport
2200 Elm Hill Pike Nashville, TN US 37214
Nashville Airport Hotel - Stay away! (3 Photos)
Hilton Nashville Airport
This is currently renovating to become a Hilton property, so it may be listed as "Nashville Airport Hotel". However, Hilton.com offers rooms there so it is effectively a Hilton. Unfortunately, the hotel is still under major construction and frankly should not be hosting any guests in its current state.
We stayed here one night and everything was filthy in the room - stains everywhere, even the desk chair seat! Bathroom tile was moldy and it was evident that housekeeping did not vacuum (well) as one of us stepped on a metal picture hook (ouch!).
Staff were not very apologetic or customer service oriented. We kept hearing "we're not a Hilton yet" as an excuse, although Hilton.com seems to be fine with selling it as a Hilton property?! Had we known what a disaster this place was, we would have never booked it.
Front of the hotel (note scaffolding and exposed beams):
Elevators:
Breakfast area (don't look up while eating!):
Last edited by Westcoaster; Oct 22, 2017 at 3:19 pm
Hilton Nashville Airport
2200 Elm Hill Pike Nashville, TN US 37214
OK in general (13 Photos)
Hilton Nashville Airport
Stayed at this property for 1 night back at the end of Aug 2022. At the time of booking this seemed to be the most reasonably priced property within the Hilton group of hotels for a 1 night stay for my late arrival into BNA.
Location
There is a hotel shuttle offered by the property, however it works only until 11pm = if I remember correctly, my understanding is because of the pandemic. Outside of that there is not much available around the property. It is about a 5-10 mins drive to BNA and about 25 mins on an average traffic to downtown Nashville.
As for parking it is stated on the hotel website that parking is not complimentary, however during my stay, the barriers were just open so it was complimentary, but it could be due to the low occupancy that its currently complimentary - there were lots of open parking bay during the duration of my stay.
Check In
I arrived around midnight at the property and since i was not able to do a digital check in, I had to drop by the front desk. I was helped and off within 5 mins of arriving. I was recognized as a HHonors elite guest, no further upgrade given - not that it matter much for this short 1 night stay.
Room
The room was spacious with a view towards a green area and part of the highway. It was clear (like many properties in the US) the room was dated and not much to comment about the atmosphere of the room - the usual cookie cutter type room.
Although dated, the furnishing was still functional without showing too much visible wear and tear. There was the usual tea/coffee making machine, fridge and a microwave.
Sleep quality was ok - although the windows were not fully sound proof with sound coming in from the nearby traffic and towards the early morning, approaching planes. Noise from the hallways were ok, there was not much disturbance.
The bed was comfortable. Climate control as usual was quite loud even at low speed - this is a typical issue again at most US properties. Internet speed was stable and good.
Bathroom size was ok - with the usual Hilton toiletries. Water pressure and temperature was good, although the shower head being on the older side, had the spray not fully directed as expected.
Breakfast
I had the full buffet breakfast - the spread was ok and qualitywise, it was accetapble. The breakfast room was not crowded. Service was good with attentive and friendly attendants.
Overall
All in all, the property was ok - nothing special about it. It seems like this property is more of a conference type property as there were lots of conference/meeting room. There was also quite a large indoor swimming pool. If I need to be in the area and with the right price, I would not hesistate to return to this property.
During my stay, I did not really see much activities at the atrium bar, but again I was in very late and left about 10am.
Cheers!