Hilton announces HGI brand revamp
Jul 28, 2017, 7:19 am
#1
Original Poster
Join Date: May 2005
Location: Cote d'Ivoire
Programs: OW Emerald - HH Diamond
Posts: 3,416
Hilton announces HGI brand revamp
Via Business Traveler:
Hilton has announced a major refresh of its mid-market Garden Inn brand, aimed at “building on its commitment to anticipating and catering to the evolving needs of today’s modern traveller”.
HGI revamp coming
Hilton has announced a major refresh of its mid-market Garden Inn brand, aimed at “building on its commitment to anticipating and catering to the evolving needs of today’s modern traveller”.
HGI revamp coming
Jul 28, 2017, 7:39 am
#2
FlyerTalk Evangelist
Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,185
HGI where I'm somewhat of a "regular" recently renovated the dining area; bar is tiny though.
Kitchen, or (breakfast) grill at least, is already as open as it gets. They've had "craft" beer in their shop all along.
Kitchen, or (breakfast) grill at least, is already as open as it gets. They've had "craft" beer in their shop all along.
Jul 28, 2017, 10:17 am
#3
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,592
Hope they're going to revamp those properties where staff steal clothes that you leave in your room during the day if they look new.
Jul 28, 2017, 12:29 pm
#5
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,565
If "today's modern traveler" means better beers and a more interesting/social bar/grill area, great.
If "today's modern traveler" means no closets, locker-room-style soap/shampoo, beds that are 6 inches off the ground, and staff that are going overboard trying to be faux-hipster-cool at a random suburban business hotel, then no thanks.
Hopefully this HGI makeover is just a modest touch of the former.
I like HGI mostly the way it is right now. Hilton, please don't ruin a good thing.
If "today's modern traveler" means no closets, locker-room-style soap/shampoo, beds that are 6 inches off the ground, and staff that are going overboard trying to be faux-hipster-cool at a random suburban business hotel, then no thanks.
Hopefully this HGI makeover is just a modest touch of the former.
I like HGI mostly the way it is right now. Hilton, please don't ruin a good thing.
Jul 28, 2017, 12:52 pm
#6
Join Date: Jun 2013
Programs: DL Plat, Hilton Diamond, Marriott Plat, IHG Plat, Hertz Prez Circle, National Exec
Posts: 1,357
What I want out of a mid-tier chain is a clean room that has a place to hang things up and a place to work, a comfortable mattress, and a responsive staff. HGIs tend to have that. As long as they don't screw that up I don't care what they end up doing for this refresh.
Jul 28, 2017, 1:58 pm
#8
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
So just "Hilton Garden"?
I like HGI's. Most seem similar to me with the plaid billowy curtains in the lobby, lots of natural light. I like the adjustable bed but I always stub my toe on the base.
And often after a long day of traveling it's nice to have a restaurant in-house, and the food is not bad. The salmon and pasta are often better than okay, and I like cooked to order eggs in the morning.
I like HGI's. Most seem similar to me with the plaid billowy curtains in the lobby, lots of natural light. I like the adjustable bed but I always stub my toe on the base.
And often after a long day of traveling it's nice to have a restaurant in-house, and the food is not bad. The salmon and pasta are often better than okay, and I like cooked to order eggs in the morning.
Jul 28, 2017, 2:07 pm
#9
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,565
What's wrong with "inn"? I don't have a strong opinion about it one way or another, but why would anyone think that's bad?
Jul 28, 2017, 3:28 pm
#11
Join Date: Dec 2003
Programs: AA Plat Pro, United Silver, Marriott LTT, Hyatt Globalist, Hilton Diamond, IHG Platinum
Posts: 1,120
Here's Hilton's official press release.
I can't find any renderings of the "six new, customizable hotel prototype options" though.
http://news.hiltongardeninn.com/inde...odern-traveler
I hope they don't make too many changes. HGI is by far my husband's preferred chain for business travel, and we use it when traveling on our own dime, too. It's the #1 reason we've switched primarily to Hilton - HGI>Courtyard. The changes in this press release sound like Courtyard.
I can't find any renderings of the "six new, customizable hotel prototype options" though.
http://news.hiltongardeninn.com/inde...odern-traveler
I hope they don't make too many changes. HGI is by far my husband's preferred chain for business travel, and we use it when traveling on our own dime, too. It's the #1 reason we've switched primarily to Hilton - HGI>Courtyard. The changes in this press release sound like Courtyard.
Jul 28, 2017, 3:47 pm
#13
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,565
Here's Hilton's official press release.
I can't find any renderings of the "six new, customizable hotel prototype options" though.
http://news.hiltongardeninn.com/inde...odern-traveler
I hope they don't make too many changes. HGI is by far my husband's preferred chain for business travel, and we use it when traveling on our own dime, too. It's the #1 reason we've switched primarily to Hilton - HGI>Courtyard. The changes in this press release sound like Courtyard.
I can't find any renderings of the "six new, customizable hotel prototype options" though.
http://news.hiltongardeninn.com/inde...odern-traveler
I hope they don't make too many changes. HGI is by far my husband's preferred chain for business travel, and we use it when traveling on our own dime, too. It's the #1 reason we've switched primarily to Hilton - HGI>Courtyard. The changes in this press release sound like Courtyard.
Seriously, did they have a PR Bot autogenerate that? It's unreadable fluff.Still holding out hope that this is just a light touch to the lobbies as opposed to trying to make teenagers love HGI. I don't know who Judy Greer is, but from Wikipedia it appears that she's an older actress. I guess that's a good thing.
Last edited by Kiwi Flyer; Jul 30, 2017 at 2:59 am Reason: expletive deleted
Jul 28, 2017, 3:47 pm
#14
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Here's Hilton's official press release.
I can't find any renderings of the "six new, customizable hotel prototype options" though.
http://news.hiltongardeninn.com/inde...odern-traveler
I hope they don't make too many changes. HGI is by far my husband's preferred chain for business travel, and we use it when traveling on our own dime, too. It's the #1 reason we've switched primarily to Hilton - HGI>Courtyard. The changes in this press release sound like Courtyard.
I can't find any renderings of the "six new, customizable hotel prototype options" though.
http://news.hiltongardeninn.com/inde...odern-traveler
I hope they don't make too many changes. HGI is by far my husband's preferred chain for business travel, and we use it when traveling on our own dime, too. It's the #1 reason we've switched primarily to Hilton - HGI>Courtyard. The changes in this press release sound like Courtyard.
I avoid Courtyards because of the no free breakfast, I didn't see where they mentioned that in the HGI piece?
Jul 28, 2017, 3:49 pm
#15
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,565
I would assume no change there: you'll still get the cooked-to-order breakfast at HGI. If anything, it's possible that breakfast gets upgraded a bit. I think most HGIs already do a pretty good job with it.