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How long to get Lifetime Diamond creds and gift?

How long to get Lifetime Diamond creds and gift?

Old Apr 29, 17, 9:03 pm
  #1  
Original Poster
 
Join Date: Dec 2008
Programs: Delta Skymiles (SM, 1MM) Marriott Rewards (Lifetime Gold), HHonors (Lifetime Diamond)
Posts: 160
How long to get Lifetime Diamond creds and gift?

Over two months ago I received the email that I hit Lifetime Diamond. I still haven't received the credentials or the headphones.

I've tried contacting Diamond Services but it doesn't seem to go anywhere.

Anyone know the screen name name for the Flyer Talk Hilton Honors rep so I can PM them?

Thanks !
stewie7669 is offline  
Old Apr 29, 17, 9:09 pm
  #2  
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Join Date: Jul 1999
Posts: 10,582
Originally Posted by stewie7669 View Post
Over two months ago I received the email that I hit Lifetime Diamond. I still haven't received the credentials or the headphones.

I've tried contacting Diamond Services but it doesn't seem to go anywhere.

Anyone know the screen name name for the Flyer Talk Hilton Honors rep so I can PM them?

Thanks !
You asked the same question in another thread

http://www.flyertalk.com/forum/hilto...l#post28167891

For rep name, look for any thread announcing new benefits, they are the first poster. Like this one

http://www.flyertalk.com/forum/hilto...s-may-1-a.html
Baze is offline  
Old Apr 29, 17, 9:47 pm
  #3  
Original Poster
 
Join Date: Dec 2008
Programs: Delta Skymiles (SM, 1MM) Marriott Rewards (Lifetime Gold), HHonors (Lifetime Diamond)
Posts: 160
Originally Posted by Baze View Post
You asked the same question in another thread

http://www.flyertalk.com/forum/hilto...l#post28167891

For rep name, look for any thread announcing new benefits, they are the first poster. Like this one

http://www.flyertalk.com/forum/hilto...s-may-1-a.html
... and no one answered me. That's why I asked the question again :-)
stewie7669 is offline  
Old Apr 29, 17, 10:06 pm
  #4  
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Join Date: Jul 1999
Posts: 10,582
Originally Posted by stewie7669 View Post
... and no one answered me. That's why I asked the question again :-)
Then I would guess nobody knows the answer. Contacting Lauren is your best bet.
Baze is offline  
Old Apr 30, 17, 10:40 am
  #5  
 
Join Date: Jul 2001
Programs: Hilton Lifetime Diamond
Posts: 1,230
See Post 121 in the thread below

Congratulations!
Your account has met the requirements for Lifetime Diamond status and will be updated to reflect that status during our requalification process in early 2018. Your Lifetime Diamond card and welcome kit will be issued in April/May 2018.
Since Lifetime Diamond is a relatively new program reserved for our most loyal guests, we need to make sure we are getting it right so at this time, the fulfillment process only happens during the annual requalification period at the beginning of the calendar year.
We thank you for your many years of loyalty with us. We look forward to continuing to welcoming you back to Hilton for many, many years to come.
Kindest regards,
Hilton Honors
Lifetime Diamond Team




http://www.flyertalk.com/forum/hilto...ll-call-4.html
milesmilesmiles is offline  
Old Apr 30, 17, 3:38 pm
  #6  
 
Join Date: Jan 2000
Location: ATL - DL DM/3MM - HH Lifetime Diamond - Marriott Plat
Posts: 3,090
Yes, email said April/May - so assumed it would be end of May.
Tomphot is offline  
Old Apr 30, 17, 9:19 pm
  #7  
 
Join Date: Nov 2010
Location: No. California
Programs: UA MP HH
Posts: 1,383
Originally Posted by Tomphot View Post
Yes, email said April/May - so assumed it would be end of May.
But it said April/May 2018!!
BlueZebra is online now  
Old May 26, 17, 4:14 pm
  #8  
 
Join Date: Oct 2000
Programs: DL DM 2MM, AA Gold MM, Hilton LTD, Marriott LTP, Hertz PC
Posts: 639
Has anyone received their Lifetime Diamond Wecolcome Kit this year or heard when they will be sent? The email I reviewed said April/May.

I'm surprised they are taking so long to them if they have not been shipped. I called the Diamond line and they were clueless.
den1k is offline  
Old May 26, 17, 4:32 pm
  #9  
 
Join Date: Jan 2000
Location: ATL - DL DM/3MM - HH Lifetime Diamond - Marriott Plat
Posts: 3,090
Originally Posted by den1k View Post
Has anyone received their Lifetime Diamond Wecolcome Kit this year or heard when they will be sent? The email I reviewed said April/May.

I'm surprised they are taking so long to them if they have not been shipped. I called the Diamond line and they were clueless.
End of April, I was asked by a manager of a hotel if I had my new lifetime card with me so she could see it. I told her not yet. She then sent an email to Hilton and forwarded me the response .....
"Please let the Diamond Lifetime member know that Hilton Honors is aware of the delay. We apologize for this inconvenience. The members card and gift will be sent in a couple of months."
This was on May 1.

Last edited by Tomphot; May 26, 17 at 4:40 pm
Tomphot is offline  
Old Jun 10, 17, 7:21 am
  #10  
 
Join Date: Nov 2008
Location: Houston
Programs: UA GS 3MM, AA Gold 1MM, HH Lifetime Diamond, Starwood Gold, IHG Spire
Posts: 234
I got an email this week that they will arrive by July 31st.
IAHMCI is offline  
Old Jul 29, 17, 12:39 pm
  #11  
 
Join Date: Jul 2017
Programs: hilton honnots
Posts: 1
No headphones

There are 3 options
100 Bloomingdales gc
75000 points
Tumi travel bag

No headphones included with the diamond lifetine card, a luggage tag is included instead
Cesar Avia Tolay is offline  

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