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Announcing Four New Hilton Honors Perks

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Old Feb 3, 2017, 4:10 pm
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Last edit by: paul00
Official link showing the maximum number of points needed to redeem a standard room award after the changes: http://pointsandmoney.hilton.com/

How will standard room rewards be affected by the changes?
Originally Posted by HonorsRepresentative
Our Points prices will also become more flexible. When demand and room rates are lower, Points prices will flex and go lower than before. As we launch this new benefit, we’re also saying farewell to hotel categories - which will allow prices to go lower than the previous ranges. But you can rest assured about the value of your Points. As we make this transition on Standard Room Rewards, each hotel's maximum Points price is NOT increasing.

For example, today a Standard Room at Category 10 hotels maxes out at 95,000 Points per night. Once the new Points & Money program launches, those hotels will continue to top out at 95,000 Points, and may sometimes be priced lower than the previous category range.
Will I earn bonus points on the cash portion of Points & Money bookings?

Originally Posted by HonorsRepresentative
If you book a Points & Money rate when the new functionality goes live later this month [Feb 2017], the money portion will qualify to earn Hilton Honors Base Points. You'll also qualify to earn Bonus Points through eligible promotions, including the 2K Every Day promotion (note: I posted this update in the promotion thread, as well).

Points & Money stays booked under the current system are subject to the current Terms & Conditions of the program - therefore, you would not be eligible to earn Points on the cash portion of the stay.
Although the HonorsRepresentative stated in Feb 2017 that 'you can rest assured about the value of your Points. As we make this transition on Standard Room Rewards, each hotel's maximum Points price is NOT increasing', in June 2017 the maximum number of points needed to redeem standard room rewards at four properties were raised. Furthermore, the HonorsRepresentative stated that:

Originally Posted by HonorsRepresentative
While we won’t be updating you for each and every shift going forward, we’re fully committed to delivering the best value to our members, and will carefully consider any adjustments for Hilton Honors properties.
List of properties which have seen increases in the maximum number of points needed to redeem standard room awards since the changes:
  • Hampton Inn closest to Universal Orlando, US: Cat 3 (max 20,000 points) to Cat 4 (max 30,000 points)
  • DoubleTree by Hilton Hotel Hangzhou East, China: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • DoubleTree by Hilton Hotel Jiaxing, China: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • DoubleTree by Hilton Hotel Wuhu, China: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • DoubleTree by Hilton Hotel Shenzhen Longhua, China: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • Doubletree by Hilton Xiamen-Haicang, China: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • Hilton Garden Inn Fuzhou Cangshan, China: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • DoubleTree by Hilton Hotel Suzhou, China: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • Hilton Garden Inn Ningbo, China: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hampton Inn and Suites Chicago/Hoffman Estates, US: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • Hampton Inn Lincoln, US: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • Hampton Inn and Suites Las Vegas Airport, US: Cat 3 (max 20,000 points) to max 25,000 points
  • DoubleTree by Hilton Ningbo Beilun, China: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hilton Garden Inn Shenzhen Bao'an, China: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hilton Garden Inn Dandong, China: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hampton by Hilton Krakow, Poland, Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hampton Inn and Suites Oxford/Anniston, US: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • Hilton Garden Inn Oxford/Anniston, US: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • Hilton Kota Kinabalu, Malaysia: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • Conrad Macao Cotai Central: Cat 5 (max 40,000 points) to Cat 6 (max 50,000 points)
  • Hampton Inn LaGrange near Callaway Gardens, US: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • Hampton Inn Cartersville, US: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • Hampton Inn Fall River/Westport, US: Cat 2 (max 10,000 points) to Cat 3 (max 20,000 points)
  • Hampton by Hilton Minsk City Centre, Belarus: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • DoubleTree by Hilton Hotel Ningbo - Chunxiao, China: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hilton Garden Inn Foshan, China: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hilton Alexandria Corniche, Egypt: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hilton Alexandria Green Plaza, Egypt: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • DoubleTree by Hilton Melaka, Malaysia: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hampton by Hilton Swinoujscie, Poland: Cat 2 (max 10,000 points) to max 15,000 points
  • Hampton by Hilton Nizhny Novgorod, Russia: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hampton by Hilton Samara, Russia: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hilton Garden Inn Ulyanovsk, Russia: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • Hilton Garden Inn Volgograd, Russia: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
  • DoubleTree by Hilton Hotel Trabzon (previously Hilton Garden Inn Trabzon), Turkey: Cat 2 (max 10,000 points) to max 25,000 points
  • Hilton Salalah Resort, Oman: Cat 1 (max 5,000 points) to Cat 2 (max 10,000 points)
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Announcing Four New Hilton Honors Perks

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Old Feb 1, 2017, 3:53 pm
  #136  
 
Join Date: Sep 2010
Posts: 171
Originally Posted by chrism20
Yes I look forward to being able to have nights in top Central London hotels for almost "Half price".

Now all I have to work out when "Off peak" is in places like this.

On paper this looks and sounds great when you look at the different hotels on that website, however something in my head is saying something isn't right.
On page 6 of this thread I noted the same observation from the WA Chicago. A very high season month (June weekend) the rate was coming back at 64k points as opposed to the previous rate of 95k. This is a good thing....at least for now.
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Old Feb 1, 2017, 3:53 pm
  #137  
 
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Originally Posted by Raffles
But that is not true. A free night at Conrad Tokyo is 95k today and remains 95k on 1 March.

Whether, over time, that 95k adjusts to be nearer 0.5c per point is pure speculation. Short term, nothing changes in terms of being able to do 100% points redemptions for the same price.
Please see post #135
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Old Feb 1, 2017, 3:59 pm
  #138  
cjd
 
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
Originally Posted by cruisr
Please see post #135
But the 127,000 points for October are Premium Rewards, not the Standard Rewards that Raffles is talking about. Premium Rewards are often off the scale at certain hotels! I've seen them in the millions for example at the Conrad Maldives.
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Old Feb 1, 2017, 5:06 pm
  #139  
 
Join Date: May 2010
Posts: 44
Lauren, what about the Resort Fees when booking a points+money reward? Are they still waved on most properties?
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Old Feb 1, 2017, 5:47 pm
  #140  
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Originally Posted by cjd
But the 127,000 points for October are Premium Rewards, not the Standard Rewards that Raffles is talking about. Premium Rewards are often off the scale at certain hotels! I've seen them in the millions for example at the Conrad Maldives.
Worth noting, though, that Premium awards at Conrad Tokyo are actually better value than most! I am sitting on one which is 0.44c per point when you add in the 24% tax and service charge to the headline cash price.
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Old Feb 1, 2017, 6:07 pm
  #141  
 
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Originally Posted by username
So, a US$100 hotel will cost $100/0.0046 = 21,739 points? The question is what rates can be used for this calculation?
I hope that the .46 cent per point is misinformation. I will never redeem points for such a low return.
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Old Feb 1, 2017, 6:11 pm
  #142  
 
Join Date: Oct 2016
Programs: AA/Hilton
Posts: 9
A Diamond card for every wallet!

Originally Posted by edr1971
Lauren,
i appreciate your participation in this board however I have to say if these are the big changes coming that you hinted at earlier I am very disappointed.
I am a diamond member for past 6 years averaging 100 nights per year and 20,000 base points per year.
My diamond benefits on site are no different than gold. And with status matches and credit card offers occurring there are more diamonds are joining everyday. Now diamonds with stays over years but who don't qualify get to extend!

i appreciate that team is constantly improving program however how about something that recognizes onsite spending and earnings versus credit card only. As a diamond I ask for late check out and get told I have to pay, Almost every time I use online checking I never get upgrade not even to exec level when hotel is 40% occupancy.
Thanks for reading and participating in the board

THIS (above in bold - my emphasis). I was excited when I saw the title of the thread but quickly realized what I should have known already. They just don't get it...nothing more than a further devaluation of the Diamond level for those of us idiots who earn it the old-fashioned way. I already moved most of my stays in 2017 but still planned to hit 20 stays for Gold after qualifying for SPG Plat. Now I will just ask for Diamond again. Thanks, Hilton!
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Old Feb 1, 2017, 7:12 pm
  #143  
 
Join Date: Feb 2003
Location: On strike
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Originally Posted by cruisr
Well I just checked for one night, any night, at the Conrad Tokyo, in October. The lowest award night is available for 127,000 points......
Originally Posted by cruisr
Please see post #135
Originally Posted by cjd
But the 127,000 points for October are Premium Rewards, not the Standard Rewards that Raffles is talking about.
THIS. Ever since Premium Rewards came in in 2013, the prices in points gave been pretty ludicrous, so this isn't anything new.

Instead of posting this sort of nonsense, people should be pointing out hotels that have standard rooms available for cash but not for points for identical dates. That's the real outrage, and it goes on All. The. Time.
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Old Feb 1, 2017, 10:45 pm
  #144  
 
Join Date: Aug 2012
Posts: 165
Just in case I missed it. Any idea if existing point + cash reservation booked under the old mechanism will be able to earn points for the cash portion after changes taken into effect?
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Old Feb 2, 2017, 2:44 am
  #145  
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Identical to Southwest now

Since Southwest converted their point structure to a pure "cash value" scheme, the opportunity to arbitrage points against cash disappeared (ie, using a one-way award on a $500 one way).

They just did the same here. No more deals. You are getting a "cash value" for your points, and now have to pay retail rates, either with cash or your cash-equivalent points.

This is a terrible development. The lousy 1 and 2 star hotels that regularly charge $100+ should be delighted.
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Old Feb 2, 2017, 4:00 am
  #146  
 
Join Date: May 2015
Location: London
Programs: QF Platinum, BA Gold, HH Diamond, Raffles Ambassador
Posts: 152
While I'm thrilled that we will finally be able to earn points on the cash component of a points and money stay, I can't shake the feeling that once the dust settles, we're ultimately going to wind up paying more under this new "more flexible" system. Especially for the higher end properties, where some of the best value redemptions are often found.

As somebody mentioned earlier, there is no need for Hilton to remove the categories in order to implement the new flexible pricing system, so they obviously have an ulterior motive for doing it . A classic 'Enhancement'.

Happy to be proven wrong though.

Also, any info on what happens with previously booked, upcoming points + money awards? will they accrue points for the cash component as per the new arrangement?
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Old Feb 2, 2017, 4:49 am
  #147  
 
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
I really think there is a reasonable explanation for removing the categories.
If, as suggested earlier, they kept the categories and just told people the maximum, then that hurts their marketing as people that don't pay close attention will assume that every hotel in the category will be at that rate every night. On the other hand, if they give the full range of what hotels in the category can go for, then the categories become so broad as to be meaningless. For example, I have found a cat 10 that goes for as little as 38,000 and another that is always 95,000. Telling people that a cat 10 can be anywhere from 38,000 to 95,000 is pretty much useless and invites complaints of false advertising when someone sees the range and then goes to the one that is always 95,000 and can't find a 38,000 point per night room.
The thing that makes me wonder if I am completely off base is that Hilton has not provided this explanation themselves.

Last edited by farnorthtrader; Feb 2, 2017 at 5:12 am
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Old Feb 2, 2017, 5:33 am
  #148  
 
Join Date: Jul 2015
Programs: HH Diamond, HGVC, WN RR, National Exec, Avis Preferred
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I guess I really don't see this change affecting the way I use points. I currently try to use them when I have a hotel that is cash $250-300+/night and would be 30,000 points/night, especially with 5th night free.

Many times I'll stay at properties that are $100-135/night and pay cash. If the points price is now reduced to reflect the lower cash price I don't see that as particularly appealing or a smart use of points.
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Old Feb 2, 2017, 6:22 am
  #149  
 
Join Date: Mar 2010
Location: Tokyo
Posts: 586
Originally Posted by Boraxo
Wow - it is hard to fathom how so many savvy FTers have the wool pulled over their eyes w/r/t HHonors. Mark my words: this will turn out to be a massive devaluation, and even worse it will be a sneaky and hidden devaluation as people will forget the category levels that fixed the award price for various properties.
Some tech savvy programmer here needs to code a redemption snapshot grabber to capture all the (current) redemption values on all properties for each month foward for future comparisons after the 'transition'.
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Old Feb 2, 2017, 7:51 am
  #150  
 
Join Date: Mar 2010
Posts: 1,324
Originally Posted by Tino
Since Southwest converted their point structure to a pure "cash value" scheme, the opportunity to arbitrage points against cash disappeared (ie, using a one-way award on a $500 one way).

They just did the same here. No more deals. You are getting a "cash value" for your points, and now have to pay retail rates, either with cash or your cash-equivalent points.

This is a terrible development. The lousy 1 and 2 star hotels that regularly charge $100+ should be delighted.
Initially meaning for the rest of 2017 at least you can still arbitrage. They have the old system still in place with the maximums frozen. The new system has way more lower redemption opportunitys either all points or any combination of points and cash. Probably because HHonors has cranked the full point redemptions through the roof in the last few years the New Honors program initially is one of the biggest hotel award redemption improvements in hotel loyalty programs history. If they crank or remove the maximums at some point in the future and pull a Delta Skymiles then they will have accomplished the biggest one shot devaluations in hotel programs history. A lot of posters in this thread are expecting the removal of the maximums mainly because they are removing the Categories. Other posters expect that the maximums will be removed because devaluation in loyalty programs has been the general theme especially in the last few years. I think lately the theme at HHonors has been to improve everything possible to be as competitive as possible to attract all the business they can which is the whole purpose of a loyalty program. Hopefully I am correct. Did I mention Lauren is the BEST.
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