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[ARCHIVE to 2016] Report your Diamond Suite Upgrade success here :)

[ARCHIVE to 2016] Report your Diamond Suite Upgrade success here :)

Old Feb 7, 12, 10:15 am
  #61  
 
Join Date: Feb 2012
Posts: 1
Reservation/Upgrade Info

We would love to help you out with any information you may need, if you are interested please email [email protected] with your reservation info. Thank you!
PalmerHouseHilton is offline  
Old Feb 7, 12, 11:25 am
  #62  
 
Join Date: Jan 2005
Location: ATL
Programs: AA Gold, HH Diamond
Posts: 1,061
Originally Posted by PalmerHouseHilton View Post
We would love to help you out with any information you may need, if you are interested please email [email protected] with your reservation info. Thank you!
Welcome to Flyertalk. It's very nice to see willing participation from hotel management, which is sort of rare in the Hilton forum.
And as an inside, I hope you don't let any snide, overly critical, whining, posts (you know who you are ) dissuade you from staying active here.
Notenut is offline  
Old Feb 7, 12, 12:34 pm
  #63  
FlyerTalk Evangelist
 
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold
Posts: 13,874
Originally Posted by PalmerHouseHilton View Post
We would love to help you out with any information you may need, if you are interested please email [email protected] with your reservation info. Thank you!
Thanks! I'll email you the info and appreicate having a property manager respond.
jamesteroh is offline  
Old Feb 7, 12, 5:16 pm
  #64  
 
Join Date: Feb 2007
Posts: 129
Originally Posted by dot_net View Post
Hilton El Conquistador Resort, Tuscon. Booked three nights last week on Q4 free night certificates, booking was for 2 queen bed room (only my wife and I were traveling, but that was the room for the certs according to the diamond desk). Checked online the morning of check in and I had been upgraded to a junior suite. Upon check in I asked the FD if I could be upgraded to a casita (full suite there) and was promptly upgraded.
Just got back yesterday on a 4 night reward stay had booked the same type of room upgraded to the casita.
bharv is offline  
Old Feb 7, 12, 5:51 pm
  #65  
FlyerTalk Evangelist
 
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold
Posts: 13,874
Originally Posted by Notenut View Post
Welcome to Flyertalk. It's very nice to see willing participation from hotel management, which is sort of rare in the Hilton forum.
And as an inside, I hope you don't let any snide, overly critical, whining, posts (you know who you are ) dissuade you from staying active here.
+1 And the Palmer house does treat their guests great. A couple hilton employees on this forum are great resources.
jamesteroh is offline  
Old Feb 8, 12, 10:02 am
  #66  
 
Join Date: Jan 2012
Posts: 2
wow!

One night at the Hilton Prince Kuhio in HNL. Upgraded to corner highest floor (37!) ocean view penthouse suite. I felt almost guilty that it was only me there.. I mean, three balconies?

What a stunning room, though.
hambones is offline  
Old Feb 8, 12, 10:38 am
  #67  
 
Join Date: Oct 2008
Location: IND
Programs: Delta Diamond / United 1K / HHonors Diamond
Posts: 104
Upgraded to Relaxation Suite at Hilton Melbourne South Wharf this week. Typically runs $400-600 a night. Wow, what a great perk for Diamond. Thanks Hilton!
bradjward is offline  
Old Feb 8, 12, 2:42 pm
  #68  
 
Join Date: Nov 2009
Location: PDX
Programs: Delta Diamond, HH Diamond, Hertz #1 Gold 5*
Posts: 265
Originally Posted by dwcatty View Post
Actually, the "nevermind" character was Emily Latella, but hey, we all knew what you meant.
It just goes to show you, it's always something.
419er is offline  
Old Feb 8, 12, 3:34 pm
  #69  
 
Join Date: Jul 2010
Programs: Delta Platinum; Hilton Diamond
Posts: 37
Okay - here is my experience so far this year.
DT Richmond airport - stay here frequently as it's our home airport and often leave our car here. Almost always upgraded to 1 BR Suite even before the new policy.
Embassy Suites Scottsdale and Hampton Inn Phoenix Airport - not part of the new plan.
Hilton Dulles - almost always get upgraded to "studio suite" which is one room but very large - I like it.
DT Alpharetta, GA - no suites in the property
Hilton Atlanta Airport - upgraded to corner studio suite. Definitely bigger room and at the corner of the property with large screen TV and very nice work area. Bathroom is odd shaped but large with huge walk in shower.
That's it so far this year. David
davidsteverson is offline  
Old Feb 9, 12, 7:59 am
  #70  
 
Join Date: Jan 2004
Location: Pennsylvania
Posts: 8,139
Inn at Penn - out of three stays was upgraded to Junior Suite twice after booking standard room. The Junior suite has a separate living/dining room with TV.

Bobette
b1513 is offline  
Old Feb 9, 12, 11:46 am
  #71  
 
Join Date: Feb 2011
Location: US
Programs: HHonors (Diamond), Marriott (Gold), United (Gold - MM), American (Platinum), National (Executive)
Posts: 120
Since the rule change

Upgraded to a nice suite at the Charlottesville Hampton (while using a reward)^^

Upgraded to a gigantic 2 bedroom suite (larger than my first apartment!) at the Homewood in San Antonio. The desk noted that although they didn't have to participate but their management recognizes what it takes to be a Diamond.^^^

Then comes my recent stay at the Hilton GasLamp in SanDiego. When I arrived they stated that I was getting, points, Breakfast and yes an upgrade (Well that's their interpretation). I had booked a room with 2 queens - high floor. What I got (ugraded to?????) was a low floor but with a "French balcony". When I asked for something higher I was told they were sold out. When I got to the room I realized that the French balcony was a big window with a balcony railing that overlooked the dumpster . Just for chuckles I looked online and the reservation site still had lots of room options including suites (yes they were more than the $239/night I was paying but available). The Moral of my story is I know upgrades are optional but please don't lie about being full and don't give fictional accounts about my room being an upgraded.

All I ask is consistency within Hilton
Hokies82 is offline  
Old Feb 9, 12, 1:55 pm
  #72  
Ambassador: Oneworld Alliance
 
Join Date: Jan 2007
Location: LON
Programs: BA Gold (GGL), Hilton Diamond, AA Gold, Marriott Gold
Posts: 2,038
Liverpool

One night in the Hilton Liverpool this week. Upgraded to a wonderful junior suite.
squeeler is offline  
Old Feb 9, 12, 4:39 pm
  #73  
 
Join Date: Apr 2010
Location: SE USA
Programs: HHonors Diamond, WN A-List Preferred & CP, Marriott Gold, American Platinum Pro, National Executive
Posts: 222
Hilton North Houston (Energy Center) - Booked king room, received very nice King Suite on 9th Floor with EL access.

Hilton Post Oak Houston - Booked 2 queen room, Upgraded to laughable version of an Executive Floor. Horribly old room with bad stains on carpet. Furniture circa 1985 and mattress was old and horrible. Worst hilton room in a long time... There was a women's meeting in the EL with such loud conversation, no way to work at all. Great location, horrible room...

Hilton Garden Inn - Duluth/Atlanta. Booked king room, upgraded to King suite. Very nice staff here too...
Winecaptain is offline  
Old Feb 9, 12, 9:41 pm
  #74  
 
Join Date: Aug 2010
Location: ORD
Programs: AA EXP LT Plat >3 Million miles,HH Lifetime Diamond
Posts: 2,505
In the last 10 days:

Hilton Auckland - upgrade to harbor view deluxe room

Hilton Sydney upgraded to King suite

Waldorf Astoria Shanghai - deluxe riverview room on upper floor
worldiswide is offline  
Old Feb 12, 12, 5:48 am
  #75  
 
Join Date: Mar 2007
Location: AVL
Programs: Hhonors Diamond, Bonvoy Plat, TSA vilifier extraordinaire, Once upon a time ... US Silver, AA Gold
Posts: 1,239
Sending this from a suite in the RTP (Research Triangle Park) Hilton in Raleigh-Durham-Chapel Hill area, NC. Booked an economical single room rate, put in a suite and given two full breakfast coupons. I could get used to this.
dwcatty is offline  

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