[ARCHIVE to 2016] Report your Diamond Suite Upgrade success here :)
Feb 7, 2012, 10:15 am
#61
Join Date: Feb 2012
Posts: 1
Reservation/Upgrade Info
We would love to help you out with any information you may need, if you are interested please email [email protected] with your reservation info. Thank you!
Feb 7, 2012, 11:25 am
#62
Join Date: Jan 2005
Location: ATL
Programs: AA Gold, HH Diamond
Posts: 1,061
We would love to help you out with any information you may need, if you are interested please email [email protected] with your reservation info. Thank you!
And as an inside, I hope you don't let any snide, overly critical, whining, posts (you know who you are
) dissuade you from staying active here.
Feb 7, 2012, 12:34 pm
#63
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
We would love to help you out with any information you may need, if you are interested please email [email protected] with your reservation info. Thank you!
Feb 7, 2012, 5:16 pm
#64
Join Date: Feb 2007
Posts: 129
Hilton El Conquistador Resort, Tuscon. Booked three nights last week on Q4 free night certificates, booking was for 2 queen bed room (only my wife and I were traveling, but that was the room for the certs according to the diamond desk). Checked online the morning of check in and I had been upgraded to a junior suite. Upon check in I asked the FD if I could be upgraded to a casita (full suite there) and was promptly upgraded.
Feb 7, 2012, 5:51 pm
#65
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Welcome to Flyertalk. It's very nice to see willing participation from hotel management, which is sort of rare in the Hilton forum.
And as an inside, I hope you don't let any snide, overly critical, whining, posts (you know who you are) dissuade you from staying active here.
And as an inside, I hope you don't let any snide, overly critical, whining, posts (you know who you are
) dissuade you from staying active here.
Feb 8, 2012, 10:02 am
#66
Join Date: Jan 2012
Posts: 2
wow!
One night at the Hilton Prince Kuhio in HNL. Upgraded to corner highest floor (37!) ocean view penthouse suite. I felt almost guilty that it was only me there.. I mean, three balconies?
What a stunning room, though.
What a stunning room, though.
Feb 8, 2012, 10:38 am
#67
Join Date: Oct 2008
Location: IND
Programs: Delta Diamond / United 1K / HHonors Diamond
Posts: 104
Upgraded to Relaxation Suite at Hilton Melbourne South Wharf this week. Typically runs $400-600 a night. Wow, what a great perk for Diamond. Thanks Hilton!
Feb 8, 2012, 2:42 pm
#68
Join Date: Nov 2009
Location: PDX
Programs: United Premier Gold, HH Diamond, Hertz #1 Gold 5*
Posts: 266
Feb 8, 2012, 3:34 pm
#69
Join Date: Jul 2010
Programs: Delta Platinum; Hilton Diamond
Posts: 37
Okay - here is my experience so far this year.
DT Richmond airport - stay here frequently as it's our home airport and often leave our car here. Almost always upgraded to 1 BR Suite even before the new policy.
Embassy Suites Scottsdale and Hampton Inn Phoenix Airport - not part of the new plan.
Hilton Dulles - almost always get upgraded to "studio suite" which is one room but very large - I like it.
DT Alpharetta, GA - no suites in the property
Hilton Atlanta Airport - upgraded to corner studio suite. Definitely bigger room and at the corner of the property with large screen TV and very nice work area. Bathroom is odd shaped but large with huge walk in shower.
That's it so far this year. David
DT Richmond airport - stay here frequently as it's our home airport and often leave our car here. Almost always upgraded to 1 BR Suite even before the new policy.
Embassy Suites Scottsdale and Hampton Inn Phoenix Airport - not part of the new plan.
Hilton Dulles - almost always get upgraded to "studio suite" which is one room but very large - I like it.
DT Alpharetta, GA - no suites in the property
Hilton Atlanta Airport - upgraded to corner studio suite. Definitely bigger room and at the corner of the property with large screen TV and very nice work area. Bathroom is odd shaped but large with huge walk in shower.
That's it so far this year. David
Feb 9, 2012, 7:59 am
#70
Join Date: Jan 2004
Location: Pennsylvania
Posts: 8,142
Inn at Penn - out of three stays was upgraded to Junior Suite twice after booking standard room. The Junior suite has a separate living/dining room with TV.
Bobette
Bobette
Feb 9, 2012, 11:46 am
#71
Join Date: Feb 2011
Location: US
Programs: HHonors (Diamond), Marriott (Gold), United (Gold - MM), American (Platinum), National (Executive)
Posts: 121
Since the rule change
Upgraded to a nice suite at the Charlottesville Hampton (while using a reward)^^
Upgraded to a gigantic 2 bedroom suite (larger than my first apartment!) at the Homewood in San Antonio. The desk noted that although they didn't have to participate but their management recognizes what it takes to be a Diamond.^^^
Then comes my recent stay at the Hilton GasLamp in SanDiego. When I arrived they stated that I was getting, points, Breakfast and yes an upgrade (Well that's their interpretation). I had booked a room with 2 queens - high floor. What I got (ugraded to?????) was a low floor but with a "French balcony". When I asked for something higher I was told they were sold out. When I got to the room I realized that the French balcony was a big window with a balcony railing that overlooked the dumpster
. Just for chuckles I looked online and the reservation site still had lots of room options including suites (yes they were more than the $239/night I was paying but available). The Moral of my story is I know upgrades are optional but please don't lie about being full and don't give fictional accounts about my room being an upgraded.
All I ask is consistency within Hilton
Upgraded to a gigantic 2 bedroom suite (larger than my first apartment!) at the Homewood in San Antonio. The desk noted that although they didn't have to participate but their management recognizes what it takes to be a Diamond.^^^
Then comes my recent stay at the Hilton GasLamp in SanDiego. When I arrived they stated that I was getting, points, Breakfast and yes an upgrade (Well that's their interpretation). I had booked a room with 2 queens - high floor. What I got (ugraded to?????) was a low floor but with a "French balcony". When I asked for something higher I was told they were sold out. When I got to the room I realized that the French balcony was a big window with a balcony railing that overlooked the dumpster
. Just for chuckles I looked online and the reservation site still had lots of room options including suites (yes they were more than the $239/night I was paying but available). The Moral of my story is I know upgrades are optional but please don't lie about being full and don't give fictional accounts about my room being an upgraded.All I ask is consistency within Hilton
Feb 9, 2012, 1:55 pm
#72
Ambassador: Oneworld Alliance
Join Date: Jan 2007
Location: LON
Programs: BA Gold (GGL), Hilton Diamond, AA Gold, Marriott Gold
Posts: 2,214
Liverpool
One night in the Hilton Liverpool this week. Upgraded to a wonderful junior suite.
Feb 9, 2012, 4:39 pm
#73
Join Date: Apr 2010
Location: SE USA
Programs: HHonors Diamond, WN A-List Preferred & CP, Marriott Gold, American Platinum Pro, National Executive
Posts: 222
Hilton North Houston (Energy Center) - Booked king room, received very nice King Suite on 9th Floor with EL access.
Hilton Post Oak Houston - Booked 2 queen room, Upgraded to laughable version of an Executive Floor. Horribly old room with bad stains on carpet. Furniture circa 1985 and mattress was old and horrible. Worst hilton room in a long time... There was a women's meeting in the EL with such loud conversation, no way to work at all. Great location, horrible room...
Hilton Garden Inn - Duluth/Atlanta. Booked king room, upgraded to King suite. Very nice staff here too...
Hilton Post Oak Houston - Booked 2 queen room, Upgraded to laughable version of an Executive Floor. Horribly old room with bad stains on carpet. Furniture circa 1985 and mattress was old and horrible. Worst hilton room in a long time... There was a women's meeting in the EL with such loud conversation, no way to work at all. Great location, horrible room...
Hilton Garden Inn - Duluth/Atlanta. Booked king room, upgraded to King suite. Very nice staff here too...
Feb 9, 2012, 9:41 pm
#74
Join Date: Aug 2010
Location: ORD
Programs: AA EXP >3 Million miles,HH Lifetime Diamond
Posts: 2,887
In the last 10 days:
Hilton Auckland - upgrade to harbor view deluxe room
Hilton Sydney upgraded to King suite
Waldorf Astoria Shanghai - deluxe riverview room on upper floor
Hilton Auckland - upgrade to harbor view deluxe room
Hilton Sydney upgraded to King suite
Waldorf Astoria Shanghai - deluxe riverview room on upper floor
Feb 12, 2012, 5:48 am
#75
Join Date: Mar 2007
Location: AVL
Programs: Hhonors Diamond, Bonvoy LT Plat, TSA vilifier extraordinaire, Once upon a time... US Silver, AA Gold
Posts: 1,310
Sending this from a suite in the RTP (Research Triangle Park) Hilton in Raleigh-Durham-Chapel Hill area, NC. Booked an economical single room rate, put in a suite and given two full breakfast coupons. I could get used to this.