Consolidated "Hilton Mobile App" thread
Oct 30, 2013, 9:01 am
#153
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,960
Oct 30, 2013, 9:28 am
#154
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,796
Oct 30, 2013, 1:41 pm
#155
Join Date: Aug 2011
Location: Berlin, Germany
Programs: HHonors (Diamond), SPG, Marriott Rewards, ALoyalty, Club Carlson, M&M
Posts: 117
The App still doesn't show what kind of room I reserved or will be assigned - and thus, I can't see if I've been upgraded. Does anyone else have that problem?
Oct 30, 2013, 2:25 pm
#156
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
That's the reason I dumped the standard Hilton app and went with the HHonors app which does show more reservation detail.
Oct 31, 2013, 12:14 am
#157
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,960
Huh. Never knew there was a separate HHonors app. Just downloaded it and it seems to be much better than the Hilton app. Even remembers my ID and password, which neither the Hilton app nor the website has been able to do.
Oct 31, 2013, 9:43 am
#158
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,796
http://mobi.hilton.com/hh/iphone-app/
http://www.flyertalk.com/forum/hilto...otion-faq.html
Nov 3, 2013, 11:56 pm
#159
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,419
And I have had 5 completed stays via the Hhonors app. Called the DD and they said wait another two weeks before calling back for the first stay...
I was messaging with the Conrad folks on the Hilton FB page and asked about whether this promo stacked with the 500 AMEX points. She said it does stack! So fingers crossed. I have another 13 stays this year....
I was messaging with the Conrad folks on the Hilton FB page and asked about whether this promo stacked with the 500 AMEX points. She said it does stack! So fingers crossed. I have another 13 stays this year....
Anyone else having this issue?
Nov 5, 2013, 8:45 am
#160
Join Date: Oct 2013
Location: Shreveport, LA
Programs: HHonors Diamond
Posts: 13
I have had 13 stays during the promotion period and only two have posted with the mobile app bonus. Called HH and the rep said if you signed up for the current (3rd or 4th) quarterly bonus, you will not get the mobile app bonus. They do not stack. She had no explanation for my two stays that did receive the bonus. A co-worker also called and got the same explanation.
Nov 5, 2013, 7:53 pm
#161
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
I have had 13 stays during the promotion period and only two have posted with the mobile app bonus. Called HH and the rep said if you signed up for the current (3rd or 4th) quarterly bonus, you will not get the mobile app bonus. They do not stack. She had no explanation for my two stays that did receive the bonus. A co-worker also called and got the same explanation.
Nov 6, 2013, 12:30 am
#162
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,419
I have had 13 stays during the promotion period and only two have posted with the mobile app bonus. Called HH and the rep said if you signed up for the current (3rd or 4th) quarterly bonus, you will not get the mobile app bonus. They do not stack. She had no explanation for my two stays that did receive the bonus. A co-worker also called and got the same explanation.
Nov 6, 2013, 1:52 am
#163
Join Date: Feb 2013
Programs: Hilton HHonors Diamond, United Premier Silver
Posts: 19
The promo should stack with the Amex 500 point bonus as well as the Q4 bonus.
Most recently, I did receive the 1,000 points Hhonors app credit for stays at the Hilton Hawaiian Village and DoubleTree Alana, both of which earned the Amex and q4 promo bonus as well. These were completed the second to last week in October. No luck yet on automatic bonus postings on my other stays, though!
Most recently, I did receive the 1,000 points Hhonors app credit for stays at the Hilton Hawaiian Village and DoubleTree Alana, both of which earned the Amex and q4 promo bonus as well. These were completed the second to last week in October. No luck yet on automatic bonus postings on my other stays, though!
Nov 6, 2013, 7:14 pm
#164
Join Date: Sep 2010
Posts: 2,233
I am also waiting for the bonus (2 x 1,000) to post. The 2 bookings/stays were completed about 5 weeks ago. I will patiently wait the suggested 6-8 weeks to see if they post. After that waiting period, I will begin to chase up the points with HHonors....
Nov 6, 2013, 7:57 pm
#165
Join Date: Oct 2013
Location: Shreveport, LA
Programs: HHonors Diamond
Posts: 13
I agree and to be honest the HHonors rep sounded clueless. I'll be diamond after my next stay and figured I'd try the diamond desk after that to see if I have better luck.