Why is an upgrade from a king to queen bed acceptable?
Oct 25, 2016, 11:13 am
#1
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Why is an upgrade from a king to queen bed acceptable?
Frustrates me that a hotel can upgrade you and then downgrade the bed at the same time.
Happened again tonight.
Was simply told 'most people do not notice it is a smaller bed'. That makes it okay does it?
So was given a choice. Have a crap room with a king or a better room with a queen.
I guess the hilton promise of 'we'll make it right' is not worth the card it is printed on.
Maybe to smaller people it is not a problem.
Happened again tonight.
Was simply told 'most people do not notice it is a smaller bed'. That makes it okay does it?
So was given a choice. Have a crap room with a king or a better room with a queen.
I guess the hilton promise of 'we'll make it right' is not worth the card it is printed on.
Maybe to smaller people it is not a problem.
Oct 25, 2016, 11:21 am
#2
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Frustrates me that a hotel can upgrade you and then downgrade the bed at the same time.
Happened again tonight.
Was simply told 'most people do not notice it is a smaller bed'. That makes it okay does it?
So was given a choice. Have a crap room with a king or a better room with a queen.
I guess the hilton promise of 'we'll make it right' is not worth the card it is printed on.
Maybe to smaller people it is not a problem.
Happened again tonight.
Was simply told 'most people do not notice it is a smaller bed'. That makes it okay does it?
So was given a choice. Have a crap room with a king or a better room with a queen.
I guess the hilton promise of 'we'll make it right' is not worth the card it is printed on.
Maybe to smaller people it is not a problem.
I don't know about anyone else, but I don't spend a lot of time looking out the window when in a hotel room. Comfortable bedding, and other in-room features mean much more to me.
Oct 25, 2016, 1:05 pm
#4
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Oct 25, 2016, 4:07 pm
#5
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Oh the front desk that is not manned lol Just walked in at 10.30pm and nobody there. Is the same at other times. Maybe they watch via a camera, but anyone can just walk in. Not the most secure large hilton.
Didn't even know you can do that.
We are quite used to only being one in a room. Why do they do that?
Maybe after 60 stays this year I am expecting too much from Hiltons!
Didn't even know you can do that.
We are quite used to only being one in a room. Why do they do that?
Maybe after 60 stays this year I am expecting too much from Hiltons!
Oct 26, 2016, 12:12 am
#6
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Oh the front desk that is not manned lol Just walked in at 10.30pm and nobody there. Is the same at other times. Maybe they watch via a camera, but anyone can just walk in. Not the most secure large hilton.
Didn't even know you can do that.
We are quite used to only being one in a room. Why do they do that?
Maybe after 60 stays this year I am expecting too much from Hiltons!
Didn't even know you can do that.
We are quite used to only being one in a room. Why do they do that?
Maybe after 60 stays this year I am expecting too much from Hiltons!
Oct 26, 2016, 1:04 am
#8
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Oct 26, 2016, 1:05 am
#9
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Oct 26, 2016, 2:26 am
#10
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Oct 26, 2016, 3:00 am
#12
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I'm curious. Was the "crap room" the one that you booked? If so, I'm not sure I see any problem, as upgrades aren't guaranteed. Lots of people (including some couples) wouldn't care about the downsizing to a queen bed.
Oct 26, 2016, 1:11 pm
#13
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I've no idea why Queen beds are even put into rooms.
Mind you I've seen rooms described as double beds with king beds.
I accept that if you are both small it is not an issue.
My point was why do Hotels think it is okay to change a king bed booking to a queen bed booking?
That is just wrong.
Mind you I've seen rooms described as double beds with king beds.
I accept that if you are both small it is not an issue.
My point was why do Hotels think it is okay to change a king bed booking to a queen bed booking?
That is just wrong.
Oct 26, 2016, 1:12 pm
#14
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Oct 26, 2016, 6:51 pm
#15
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My complaint isn't that hubs and I have to sleep in a smaller queen bed when we specifically book a king. It is that these rooms always seem to have TWO queen beds with the extra bed taking up all the floor space (often the available space that is used for a sofa or lounge chair in a king bed room).