Hilton Bali Resort {IDN}
Feb 17, 2019, 11:11 pm
#91
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
I'm thinking about booking here for april as a diamond, because I think I can use the aspire resort credit here. I was looking at the conrad but they want like twice as much so I can't imagine the conrad is twice as good correct?
Feb 18, 2019, 1:15 am
#92
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
There is a 35% members sale on Hilton resorts in Asia Pacific. Make sure the property has these sale rates loaded before booking.
Feb 18, 2019, 1:47 am
#93
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Are these sale prices supposed to populate automatically or do I need to go through a specific portal for them to load up? I think when I was looking at the pricing I was not logged into my account so maybe those did not show up. Thank you for the heads-up.
Feb 18, 2019, 2:50 am
#94
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
I think you need to be logged in to get the members discount.
Feb 18, 2019, 12:17 pm
#95
Join Date: Mar 2010
Location: Arlington, VA
Programs: DL DM, 1.5 MM; AS MVP Gold 100K; HHonors Diamond; AMEX Platinum
Posts: 487
We were there last month and used the Aspire resort credit. Wonderful property. We had a Villa, and the service was beyond good.
Feb 19, 2019, 6:07 am
#96
Suspended
Join Date: Feb 2006
Posts: 1,992
We stayed last year and it was horrible. The construction was real bad. Banging, drilling, more banging and more drilling. The rooms were also really old and dated. I would not go back to this property at all.
If the construction has finished might be OK....I would read recent Trip Adviser reports to see. I regret not doing this before we went.
If the construction has finished might be OK....I would read recent Trip Adviser reports to see. I regret not doing this before we went.
Feb 20, 2019, 9:08 pm
#97
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
We stayed last year and it was horrible. The construction was real bad. Banging, drilling, more banging and more drilling. The rooms were also really old and dated. I would not go back to this property at all.
If the construction has finished might be OK....I would read recent Trip Adviser reports to see. I regret not doing this before we went.
If the construction has finished might be OK....I would read recent Trip Adviser reports to see. I regret not doing this before we went.
Feb 20, 2019, 9:37 pm
#98
Join Date: Nov 2003
Location: CGK/KOA
Programs: AA ExPlat HH Diamond
Posts: 1,683
I live and work in Jakarta, so travel to Bali often. This is one place, even though I'm a Diamond member, I would choose not to stay at a hilton property. The Conrad's beach is horrible (and now construction), and the Hilton old, rundown, construction, and over run with groups. The beach is nice though. However, the Doulbetree is an EXCELLENT airport hotel for quick overnight stays.
I would recommend staying in a private villa. There are many on offer in Bali. Are they beachfront, no. BUT you have the entire villa to yourself, they are usually very nice, most come with maid/cook, AND some even have use of car and driver. Something to think about.
I would recommend staying in a private villa. There are many on offer in Bali. Are they beachfront, no. BUT you have the entire villa to yourself, they are usually very nice, most come with maid/cook, AND some even have use of car and driver. Something to think about.
Feb 20, 2019, 9:46 pm
#99
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
I live and work in Jakarta, so travel to Bali often. This is one place, even though I'm a Diamond member, I would choose not to stay at a hilton property. The Conrad's beach is horrible (and now construction), and the Hilton old, rundown, construction, and over run with groups. The beach is nice though. However, the Doulbetree is an EXCELLENT airport hotel for quick overnight stays.
I would recommend staying in a private villa. There are many on offer in Bali. Are they beachfront, no. BUT you have the entire villa to yourself, they are usually very nice, most come with maid/cook, AND some even have use of car and driver. Something to think about.
I would recommend staying in a private villa. There are many on offer in Bali. Are they beachfront, no. BUT you have the entire villa to yourself, they are usually very nice, most come with maid/cook, AND some even have use of car and driver. Something to think about.
Feb 20, 2019, 10:02 pm
#100
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,539
I live and work in Jakarta, so travel to Bali often. This is one place, even though I'm a Diamond member, I would choose not to stay at a hilton property. The Conrad's beach is horrible (and now construction), and the Hilton old, rundown, construction, and over run with groups. The beach is nice though. However, the Doulbetree is an EXCELLENT airport hotel for quick overnight stays.
There is an excellent Doubletree in Jakarta by the Cikini train station.
Mar 6, 2019, 7:44 pm
#101
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
No more lounge breakfast
Unimpressed by the property and the way it's run.
Arrived at 1pm had to wait until 3:30 for a room.
Really no idea what defines an executive room, but seems odd to get one without any form of work desk
Executive lounge is under-staffed and plain awful:
Concrete walls and pillars with a shiny tiled floor. Looks like something you might find in a third-rate Acapulco resort.
Odd touch is a pool, which is great if you like folk with towels round them padding about the place
Cheap and nasty made-in-Bali-from-Australian-grapes wine
Very limited, amateur-looking canapes
Cold cuts piled on a single plate with pickled herring
Then the news that breakfast is no longer served in the lounge, which now opens at 11am rather than 6am. So we have to join the zoo in the main restaurant for breakfast. Advised to go there very early or very late. As usual, the (clearly) cost-saving move is touted as a benefit to executive-floor guests.
Arrived at 1pm had to wait until 3:30 for a room.
Really no idea what defines an executive room, but seems odd to get one without any form of work desk
Executive lounge is under-staffed and plain awful:
Concrete walls and pillars with a shiny tiled floor. Looks like something you might find in a third-rate Acapulco resort.
Odd touch is a pool, which is great if you like folk with towels round them padding about the place
Cheap and nasty made-in-Bali-from-Australian-grapes wine
Very limited, amateur-looking canapes
Cold cuts piled on a single plate with pickled herring
Then the news that breakfast is no longer served in the lounge, which now opens at 11am rather than 6am. So we have to join the zoo in the main restaurant for breakfast. Advised to go there very early or very late. As usual, the (clearly) cost-saving move is touted as a benefit to executive-floor guests.
Mar 7, 2019, 2:03 pm
#102
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Unimpressed by the property and the way it's run.
Arrived at 1pm had to wait until 3:30 for a room.
Really no idea what defines an executive room, but seems odd to get one without any form of work desk
Executive lounge is under-staffed and plain awful:
Concrete walls and pillars with a shiny tiled floor. Looks like something you might find in a third-rate Acapulco resort.
Odd touch is a pool, which is great if you like folk with towels round them padding about the place
Cheap and nasty made-in-Bali-from-Australian-grapes wine
Very limited, amateur-looking canapes
Cold cuts piled on a single plate with pickled herring
Then the news that breakfast is no longer served in the lounge, which now opens at 11am rather than 6am. So we have to join the zoo in the main restaurant for breakfast. Advised to go there very early or very late. As usual, the (clearly) cost-saving move is touted as a benefit to executive-floor guests.
Arrived at 1pm had to wait until 3:30 for a room.
Really no idea what defines an executive room, but seems odd to get one without any form of work desk
Executive lounge is under-staffed and plain awful:
Concrete walls and pillars with a shiny tiled floor. Looks like something you might find in a third-rate Acapulco resort.
Odd touch is a pool, which is great if you like folk with towels round them padding about the place
Cheap and nasty made-in-Bali-from-Australian-grapes wine
Very limited, amateur-looking canapes
Cold cuts piled on a single plate with pickled herring
Then the news that breakfast is no longer served in the lounge, which now opens at 11am rather than 6am. So we have to join the zoo in the main restaurant for breakfast. Advised to go there very early or very late. As usual, the (clearly) cost-saving move is touted as a benefit to executive-floor guests.
Mar 7, 2019, 5:02 pm
#103
Join Date: Oct 2006
Programs: SQ PPS *G, Bonvoy Titanium
Posts: 264
I also had unimpressive stay here last month. Maybe it was the time of the year, but the place was overrun with tour groups with questionable standards of behavior. Staff couldn’t cope and they also didn’t exude the same Balinese warmth and friendliness that I’ve come to expect from many visits to the island. I thought the Hilton Garden Inn near the airport had better service and a much friendlier staff.
The renovated Cliff Executive room we were assigned to looked good at first glance but the materials used were cheap and there were already issues with what was essentially a brand new room. Executive Lounge was also awful and difficult to find. Breakfast had an extensive selection but was a zoo every morning and the restaurant was severely understaffed.
There was also a late night false fire alarm that woke everyone up. The hotel basically just abandoned their guests and provided no information whatsoever about the alarm. Nothing was mentioned the following morning, let alone an apology. When I mentioned this to the Duty Manager at check-out, she just shrugged and couldn’t care less.
The renovated Cliff Executive room we were assigned to looked good at first glance but the materials used were cheap and there were already issues with what was essentially a brand new room. Executive Lounge was also awful and difficult to find. Breakfast had an extensive selection but was a zoo every morning and the restaurant was severely understaffed.
There was also a late night false fire alarm that woke everyone up. The hotel basically just abandoned their guests and provided no information whatsoever about the alarm. Nothing was mentioned the following morning, let alone an apology. When I mentioned this to the Duty Manager at check-out, she just shrugged and couldn’t care less.
Mar 7, 2019, 5:45 pm
#104
Join Date: Mar 2010
Location: Arlington, VA
Programs: DL DM, 1.5 MM; AS MVP Gold 100K; HHonors Diamond; AMEX Platinum
Posts: 487
Villa Lounge -- Made to order breakfast. We were typically the only ones there.
Complimentary tea service at the Villa Lounge
Villa Happy Hour -- Same bad wine as the Executive Lounge, however.
Executive Lounge happy hour canapés.
Executive Lounge drink set-up (with the afore-mentioned low-quality Bali wines).
Mar 7, 2019, 7:03 pm
#105
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
But for me the trouble is I'd be paying a very substantial premium for 5-star accommodation in what is essentially a lower 4-star hotel, over-run by tour groups. If I'm in the mood for 5-star i'd prefer to be in a 5-star establishment.
There are far better Bali hotels for just a little more than the Hilton price. The Intercontinental in Jimbaran, for example, and for all its faults, offers a much, much better base product, with a club lounge on a different planet to that occupied by the Hilton's executive lounge or even its villa lounge.
All in all, the Hilton group is not well represented in indonesia. Its best property is the Doubletree in Jakarta.
I appreciate there are good reasons to stick with the brand. But sometimes brand loyalty brings a significant cost in terms of amenity and comfort.