Hilton Edinburgh Carlton {GBR}
May 14, 16, 12:53 pm
#1
Original Poster
Join Date: Jan 2013
Posts: 339
Hilton Edinburgh Carlton {GBR}
Looking forward to this hotel joining Hilton. The location on North Bridge is much better for me than the other Hilton properties in Edinburgh.
It will also be the only Hilton in Edinburgh to have an Executive Lounge. Cat 6 same as the DT and Grosvenor.
It will also be the only Hilton in Edinburgh to have an Executive Lounge. Cat 6 same as the DT and Grosvenor.
May 14, 16, 1:24 pm
#2
Join Date: Feb 2010
Posts: 284
Yep...they are offering full breakfast for golds and diamonds and there will be 4 junior suites
May 15, 16, 1:27 pm
#4
Original Poster
Join Date: Jan 2013
Posts: 339
It is being refurbished so I guess they don't want to commit fully in case there are any delays. They won't be short of bookings in August either way with the festival on.
Aug 10, 16, 12:03 pm
#10
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,676
Booked in on a Monday night in November, my Corp rate was below 100!
Will be interested to hear reports, particularly around upgrade success and what the exec lounge is like.
Will be interested to hear reports, particularly around upgrade success and what the exec lounge is like.
Aug 11, 16, 6:20 am
#13
Join Date: Jun 2009
Posts: 245
First Day Of Hilton Edinburgh Carlton!
So here I am with the privilege of being the first one to sample the new Executive lounge at Hilton Carlton. I must say I am very impressed with the final finishing touches and the quality of the design. Moreover all staff is focused, energised, and friendly.
This is by far the best encounter I have had with Hilton staff members and one that should not go without being noted. All staff is courteous, friendly, genuinely happy and enthusiastic. During check-in I received a sense of being immediately noticed and the staff member focused on me throughout the interaction, relating to me in a positive and friendly manner.
Moreover all staff I have encountered have engaged in an energised and positive manner and made me feel completely relaxed.
Overall I can see this hotel outshine many others as their approach was one of engaging with me in a warm, genuine, and caring manner and the whole process has so far been enjoyable and positively memorable.
I really like the lounge as it has a very welcoming and enjoyable atmosphere. A mention must go out to Natasha who is very approachable - greeting me warmly, putting my needs ahead of any routine tasks and listening to all my questions!
Natasha has taken time build a rapport in a friendly and conversational style. Lets not forget Frances with her energy, enthusiasm, and down to earth approach.
So far the whole experience of the service and location itself has made me feel like a very valued customer. I will report on the executive lounge later!
Get booking guys and if you have any questions I am sure the Director of Sales, Frances Hope, will be more than happy to help. [email protected]
This is by far the best encounter I have had with Hilton staff members and one that should not go without being noted. All staff is courteous, friendly, genuinely happy and enthusiastic. During check-in I received a sense of being immediately noticed and the staff member focused on me throughout the interaction, relating to me in a positive and friendly manner.
Moreover all staff I have encountered have engaged in an energised and positive manner and made me feel completely relaxed.
Overall I can see this hotel outshine many others as their approach was one of engaging with me in a warm, genuine, and caring manner and the whole process has so far been enjoyable and positively memorable.
I really like the lounge as it has a very welcoming and enjoyable atmosphere. A mention must go out to Natasha who is very approachable - greeting me warmly, putting my needs ahead of any routine tasks and listening to all my questions!
Natasha has taken time build a rapport in a friendly and conversational style. Lets not forget Frances with her energy, enthusiasm, and down to earth approach.
So far the whole experience of the service and location itself has made me feel like a very valued customer. I will report on the executive lounge later!
Get booking guys and if you have any questions I am sure the Director of Sales, Frances Hope, will be more than happy to help. [email protected]
Aug 11, 16, 12:32 pm
#14
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 10,905
So here I am with the privilege of being the first one to sample the new Executive lounge at Hilton Carlton. I must say I am very impressed with the final finishing touches and the quality of the design. Moreover all staff is focused, energised, and friendly.
This is by far the best encounter I have had with Hilton staff members and one that should not go without being noted. All staff is courteous, friendly, genuinely happy and enthusiastic. During check-in I received a sense of being immediately noticed and the staff member focused on me throughout the interaction, relating to me in a positive and friendly manner.
Moreover all staff I have encountered have engaged in an energised and positive manner and made me feel completely relaxed.
Overall I can see this hotel outshine many others as their approach was one of engaging with me in a warm, genuine, and caring manner and the whole process has so far been enjoyable and positively memorable.
I really like the lounge as it has a very welcoming and enjoyable atmosphere. A mention must go out to Natasha who is very approachable - greeting me warmly, putting my needs ahead of any routine tasks and listening to all my questions!
Natasha has taken time build a rapport in a friendly and conversational style. Lets not forget Frances with her energy, enthusiasm, and down to earth approach.
So far the whole experience of the service and location itself has made me feel like a very valued customer. I will report on the executive lounge later!
Get booking guys and if you have any questions I am sure the Director of Sales, Frances Hope, will be more than happy to help. [email protected]
This is by far the best encounter I have had with Hilton staff members and one that should not go without being noted. All staff is courteous, friendly, genuinely happy and enthusiastic. During check-in I received a sense of being immediately noticed and the staff member focused on me throughout the interaction, relating to me in a positive and friendly manner.
Moreover all staff I have encountered have engaged in an energised and positive manner and made me feel completely relaxed.
Overall I can see this hotel outshine many others as their approach was one of engaging with me in a warm, genuine, and caring manner and the whole process has so far been enjoyable and positively memorable.
I really like the lounge as it has a very welcoming and enjoyable atmosphere. A mention must go out to Natasha who is very approachable - greeting me warmly, putting my needs ahead of any routine tasks and listening to all my questions!
Natasha has taken time build a rapport in a friendly and conversational style. Lets not forget Frances with her energy, enthusiasm, and down to earth approach.
So far the whole experience of the service and location itself has made me feel like a very valued customer. I will report on the executive lounge later!
Get booking guys and if you have any questions I am sure the Director of Sales, Frances Hope, will be more than happy to help. [email protected]
Tell us about the lounge, the standard of accommodation.
Btw your post sounds like an ad especially with Hope's email...?
Aug 11, 16, 12:58 pm
#15
Join Date: Feb 2010
Posts: 284
Spirits in the lounge and chicken bits with wedges?
So here I am with the privilege of being the first one to sample the new Executive lounge at Hilton Carlton. I must say I am very impressed with the final finishing touches and the quality of the design. Moreover all staff is focused, energised, and friendly.
This is by far the best encounter I have had with Hilton staff members and one that should not go without being noted. All staff is courteous, friendly, genuinely happy and enthusiastic. During check-in I received a sense of being immediately noticed and the staff member focused on me throughout the interaction, relating to me in a positive and friendly manner.
Moreover all staff I have encountered have engaged in an energised and positive manner and made me feel completely relaxed.
Overall I can see this hotel outshine many others as their approach was one of engaging with me in a warm, genuine, and caring manner and the whole process has so far been enjoyable and positively memorable.
I really like the lounge as it has a very welcoming and enjoyable atmosphere. A mention must go out to Natasha who is very approachable - greeting me warmly, putting my needs ahead of any routine tasks and listening to all my questions!
Natasha has taken time build a rapport in a friendly and conversational style. Lets not forget Frances with her energy, enthusiasm, and down to earth approach.
So far the whole experience of the service and location itself has made me feel like a very valued customer. I will report on the executive lounge later!
Get booking guys and if you have any questions I am sure the Director of Sales, Frances Hope, will be more than happy to help. [email protected]
This is by far the best encounter I have had with Hilton staff members and one that should not go without being noted. All staff is courteous, friendly, genuinely happy and enthusiastic. During check-in I received a sense of being immediately noticed and the staff member focused on me throughout the interaction, relating to me in a positive and friendly manner.
Moreover all staff I have encountered have engaged in an energised and positive manner and made me feel completely relaxed.
Overall I can see this hotel outshine many others as their approach was one of engaging with me in a warm, genuine, and caring manner and the whole process has so far been enjoyable and positively memorable.
I really like the lounge as it has a very welcoming and enjoyable atmosphere. A mention must go out to Natasha who is very approachable - greeting me warmly, putting my needs ahead of any routine tasks and listening to all my questions!
Natasha has taken time build a rapport in a friendly and conversational style. Lets not forget Frances with her energy, enthusiasm, and down to earth approach.
So far the whole experience of the service and location itself has made me feel like a very valued customer. I will report on the executive lounge later!
Get booking guys and if you have any questions I am sure the Director of Sales, Frances Hope, will be more than happy to help. [email protected]
