DerekAZ

NJDavid, I understand these properties haven't been on the Hilton site forever. I never said that they were. I was just saying that the exceptions at Park Place may not be exceptions anymore. The other ten times I have asked Hilton Honors directly, they have said yes. Since Park Place does not consistently honor Honors, they have always said to fax the receipt if necessary to get credit. Asking the Hotel desk is a waste of time if we're talking about stay credit and points. They never give a straight answer. Just because someone gets an upgrade or doesn't get an upgrade in 2002, that doesn't mean anything. Just like last year, it depends on who you talk to. THE CHANGE I AM TALKING ABOUT IS THAT FOR THE FIRST TIME HONORS IS NOW SAYING NO. I WANT POINTS AND STAY CREDIT! The desk clerk isn't going to give me stay credit.

NJDavid

I understand your point - but keep in mind that I and others have received the exact opposite information from high up on the HHonors team. So, either something has changed in the last two weeks, or different people are saying different things.

For me, I'll know times have changed if the Park Place office at the airport will not take my HHonors number or check me into an upgraded room (as they have in the past - as recently as 3 weeks ago).

Will Diamonds still be given a choice of upgrade or concierge access at Paris? Will Bally's still allow Diamonds into their Club 22? These benefits of HHonors VIP status are VERY important to me, and will represent a severe devaluation of the card if gone. (Not to mention the loss of the HHonors points for my many business trips to Vegas.)

[This message has been edited by NJDavid (edited 01-03-2002).]

fscher

I know it does not mean much, but the PARIS website still says:
Park Place Entertainment owns, manages or has an interest in 29 gaming properties operating under the Bally's, Caesars, Flamingo, Grand and Hilton brand names with a total of 2 million square feet of gaming space.

I made my reservations for THE PARIS for June 2002 a few months ago based on its affiliation with Hilton. Looking forward to other posts after we know for fact.

craz

for what its worth made a res via a travel agency for Ballys for 1/14, gave my HH# the agent said she gave it to the person she made the res with at Ballys and it was on my res.

EWR-COflyer

NJDavid good to see you over here

I just called HHonors to add my HH# to a reservation that was made via a AMEX promo for the Flamingo. I was give a firm "no-go." They would not even enter my HH# and I was told that the conf# that I have is "not one of our numbers."

Steve M

You may or may not already know this, but when you book a reservation (air, hotel, car) using an external CRS (such as Sabre, Worldspan, or one of the various web front-ends to these such as Travelocity, Expedia, or itn/Amex), they'll give you an itinerary number / confirmation number that's your record locator within that system. This number will be different than the one that the individual airline, hotel chain, or car rental company gives you. On all the CRS sites I'm aware of, you can drill down within a reservation to see the actual airline/hotel/car company's confirmation number. In fact, looking for these individual numbers is the only way I know of to know for sure that you actually have a confirmed booking as far as the travel provider is concerned, and is the best number to use when calling the provider directly. The above is true when the web site is acting as an agent in making a booking with the travel provider.

In cases where the web site is acting as principle, you may not get a confirmation number from the travel provider, and the travel provider may or may not be notified immediately of your booking. An example would be where a web site sells discount rooms, such as where they've bought a block of rooms in advance and are reselling them to customers. Examples of this would be Travelocity's hotel "good buys." In this case, you're buying the room from the web site, not the hotel directly. So, the hotel may or may not be notified right away that you've booked the room. Also, the web site's cancellation/refund policies will apply, not the hotel's. As such, the hotel may not be notified of your details until shortly before your arrival date.

[This message has been edited by Steve M (edited 01-03-2002).]

EWR-COflyer

yes... understood... I have the hotel conf#, not the travel conf#... been there, done that...

but the fact remains, even if I somehow *had* a valid conf# they were telling me, "no way"... Hilton Vacation Club - Flamingo YES, Flamino Hotel and Casino NO...

GeorgeJ

Just received a postcard from the Flamingo with both the Hilton HHonors logo and America West FlightFund logo..

It says that during this promo period of 1/1/02 - 2/28/02 you'll receive the usual HHonors benefits and double FlightFund miles if you stay 2 consecutive nights, with rates from $55..

So this indicates that at least the Flamingo is still in HHonors at least through 2/28..

This is really getting ridiculous, all of the conflicting information we are getting from both the hotels and HHonors on this situation...

Anybody know what the real problem is that Park Place seems to have with HHonors? I, for one, will stay elsewhere in Vegas if they drop HHonors...either other Hilton brand properties or the Golden Nugget, where I also get credit for stays with them. The loss of business to Park Placew if they drop out has to be worse than what it costs to give out points & miles...Seems like a no-brainer to stay in the system..

880

GeorgeJ--do you get Honors credit with the Golden Nugget?

ORD1Kguy

I stayed at the Flamingo in November. I received no upgrade or any amenities associated with Diamond status and no points posted. The CSR put my HH number in the record but told me about the whole Park Place deal and the that I probably wouldn't get any credit. She was right.

hedoman

Handing out points and miles in itself is probably not a big deal today. Dealing with the people collecting points and miles might not be worth the hassle.

GeorgeJ

Nope, no HHonors credit or miles, but the Golden Nugget does have their own frequent guest program which awards free nights there...you get a free night for about each four paid nights (you get more credit for weeknight stays than weekend stays. for some reason). I'd prefer HHonors points and miles but it sure is better than getting NOTHING for your Vegas stays if that's the direction that Park Place does decide to go in...

Ord1KGuy, I stayed at the Flamingo on 12/27 and my HHonors points posted within a few days...and it showed the 500 airline miles too..

The _Banking_Scot

Ord1KGuy,

If you still have yor bill how about sending it to the HHnors Customer service centre with you FF number and they may post it.

The UK centre did it to me when I sent in my details re LVH at the end of August ( did not have my card with me at the time)

MIKEM

Just got a mailer for a stay at the Hilton Grand Vaction Club in Las Vegas. Sun-Wed checkin get's you 3 days and two nights for $98. Weekends are $138. Also, you get 15,000 HHonors points. You must attend a time share purchase sales pitch that lasts 90 minutes. The fine print says they may put you in the LV Hilton, Flamingo, Hilton Grand Vacation club, or Bally's.

1-877-786-4482
Promotion Code: LVHHPC101
Offer Expires 2/15/02
Must travel within six months from time of purchase

NJDavid

OK folks, the absolute, unequivocal answer.

The really terriffic folks at the Park Place airport check-in report to Park Place Corporate, not any of the properties.

The policy from corporate has not changed to date.

As a HHonors Diamond, I was checked in to a lovely suite at Paris (my choice over access to the concierge lounge) and my HHonors number and FF number was placed into the record - just the way it has always been.

The properties themselves may have a different story, but this is the the policy that is in place today.

The panic is over, you can all go back to whatever you were doing.