mcgahat

The owners of the hotels know the program rules when they sign up so the shouldering of breakfast should have been a part of that decision. You do make a good point on the difference between the offerings at US properties and how some make less an an honorable effort.

vishalgupta22

Any recent upgrade expecience for Golds?

If I book a King (basic one), do they normally upgrade to Executive room?

Or atleast provide lounge access (even if not upgraded)?

vishalgupta22

Bumping, hope to hear something

restlessinRNO

I am HH D, so I have no recent experience. However until you receive other responses, there are reports that Gold members have not been getting lounge access at the Conrad Bangkok.

kapitan

I have booked two nights next week, let's see if there any access....

SK AAR

AFAIK the executive rooms are on high floors but besides from that rooms are the same as standard/basic rooms below. The difference is lounge access.

You will find information in this thread that apparently the policy changed in January 2016. Before, a HH Gold was almost guaranteed lounge access at the Conrad BKK regardless of the room booked, whereas according to new policy HH Golds booked in standard/basic rooms would not get lounge access (Deluxe/corner room or higher is needed) - breakfast at Cafe@2

Whether this policy is still enforced is not clear (until we get reports in this thread that HH Golds in lowest category of rooms once again get lounge access). So give it a try and report back, pls.

scubaccr

Except the Individual hotels, ie Conrads, Hilton's etc did not sign up to provide lounge access and free b/f to the 1000's who free status-matched to HHD expiring 2018 between Oct2015-Apr2016 despite only having a CC status with another chain and then not even the top status

I know the reception/lounge/manager team at Conrad BKK quite well due to multiple multinight suite stays starting Nov2015. Conrad BKK really does gets hit with an extremely high count of HHDs (let alone HHGs) and quite understandably/rightly struggles to cope

With the increase in paper HHDs HHGs just can't be given the previous upgrades/lounge access here anymore. As it is the lounge struggles sizewise to cope with the new HHD influx, and it is quite a decent sized lounge here.
I hate to think how few guests are actually paying fr restaurant b/f here thesedays.

I also find the HH sales impact a right pain at this hotel, I have multinight stay(s), and reception/revenue manager can't upgrade though he wishes/tries to, as on 1 or more nights the suite are fully booked for just the one night on a sale rate... ie the Saturday night suite gone is costing the hotel money due to lost multinight suite bookings, and yes the hotel knows it.
I frequently book corp rate entry room, and NOR1 to Suites on multinight stays, even if I don't nor1 on odd occaision, i still get a suite mostly.

I cancelled/moved my 5night multight Dec2016 stay to IC BKK, as despite nor1'ing for Terrace Suite (4000thb ++ night x 5 nights) due to sale the Saturday night suites all gone , and I was upped to one of just 5x corner execs

Similar scenario exists for my 10night Jan booking, made last June, I would pay extra 40000 thb upsell , but the Sat nights suites sold in sale. My roomrate PLUS 4000thb NOR1 upsell is actually more income per night than the sale suites roomrate mostly.... I am currently booking suite rooms elsewhere prior to dropping my Jan Conrard booking.

Kiwi Flyer

Newer posts for this ARCHIVE THREAD can be found in the

OPEN THREAD for Conrad Bangkok