[ARCHIVE to 2015] Problems and Issues with Hilton Family Internet Web Sites
Jan 25, 2003, 8:24 am
#541
FlyerTalk Evangelist
Join Date: Sep 2001
Location: Worcester, MA, BOS, PVD, BDL, MHT, ??ORH??
Programs: Delta Platinum, HHonors Diamond, PC Platinum
Posts: 11,928
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Rut Dog:
But what the heck is "yodlee"?
(BTW, if my account showed extra points -- it doesn't -- I'd be sure to print it out, take screen shots, etc. Better yet, redeem a bunch of rewards ASAP. Who knows what you might get out of it?)</font>
But what the heck is "yodlee"?
(BTW, if my account showed extra points -- it doesn't -- I'd be sure to print it out, take screen shots, etc. Better yet, redeem a bunch of rewards ASAP. Who knows what you might get out of it?)</font>
Yodlee is a free miles tracking service. www.yodlee.com Many fters don't use it because it requires you to give your account number and username and pin/password so yodlee can update all your ff balances without going to each one. Miletacker has a free program too.
As for redeeming a mistake, no thanks. I'll jump through plently of loopholes and get creative to push the limit of earning points, but if I was granted access to someone else's account with lots of points/miles, those miles are not mine. I'm not a prude, but stealing from other's account or Hhonors is not quite what I consider fair play.
[This message has been edited by OB one (edited 01-25-2003).]
Feb 7, 2003, 9:52 am
#542
Join Date: Jan 2003
Location: The Heartland, USA
Posts: 70
Doubletree website quirk
Does anyone know why the Doubletree site will not allow booking two rooms at the same time? All of the other HH properties allow this.
Feb 7, 2003, 9:55 am
#543
Join Date: May 1999
Posts: 6,084
Ex-Tex -- Welcome to Flyertalk!
This topic has been recently discussed in this forum. See this thread:
can't book (2) rooms at doubletree properties online?
This topic has been recently discussed in this forum. See this thread:
can't book (2) rooms at doubletree properties online?
Feb 16, 2003, 3:56 pm
#544
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
Online Booking Down for Days?
I have not been able to access Hilton Reservations online for several days. I can access my account and do other thing (Find a hotel etc.) but when it comes to booking online I get "cannot find server".
Anyone else having these problems or is this some strange new interaction with my cookies/security settings?
------------------
Blonde Bomber's Star Lounge Guide
BlondeBomber's Star Alliance Gold Comparison Chart 2003
Dorian's Star Alliance RTW Price Chart
Hilton HHonors Rewards Hotel Levels
The FT Get Together Index
Anyone else having these problems or is this some strange new interaction with my cookies/security settings?
------------------
Blonde Bomber's Star Lounge Guide
BlondeBomber's Star Alliance Gold Comparison Chart 2003
Dorian's Star Alliance RTW Price Chart
Hilton HHonors Rewards Hotel Levels
The FT Get Together Index
Feb 16, 2003, 4:22 pm
#545
Join Date: May 1999
Posts: 6,084
I'm afraid it's something on your side, as reservations work fine for me right now.
You may want to try the folowing format:
https://secure.hilton.com/en/hi/res/...;hotel=HNLHVHH (replace HNLHVHH with the appropriate hotel code of your choice).
You may want to try the folowing format:
https://secure.hilton.com/en/hi/res/...;hotel=HNLHVHH (replace HNLHVHH with the appropriate hotel code of your choice).
Feb 16, 2003, 4:33 pm
#546
FlyerTalk Evangelist
Join Date: Mar 2000
Location: Southern Alberta
Posts: 20,550
BB: Reservations worked fine for me.
Feb 17, 2003, 7:05 am
#547
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
thanks guys--still not getting there, but have gotten further down the road.
Feb 17, 2003, 8:47 am
#548
Join Date: May 2002
Location: If you want to sit up front THEN PAY FOR IT!
Posts: 429
BlondeBomber
I have just made 3 seperate reservations in the past 1 hours with no problems to report.
Have you another ISP you could try? Mabye clear your cache as this sometimes causes me problems with Amex and BA.
I have just made 3 seperate reservations in the past 1 hours with no problems to report.
Have you another ISP you could try? Mabye clear your cache as this sometimes causes me problems with Amex and BA.
Feb 17, 2003, 9:03 am
#549
In Memoriam
Join Date: Jul 2002
Location: CDG
Programs: I used to be Plat, but now I'm not. Now I'm just Gold. Lucky if I keep that.
Posts: 4,029
I did have problems on Saturday trying to make reservations. I was able to do everything, but when it came time to make the final confirmation, I received a "call our internet help desk" message.
I tried it again about 1 hour later and it worked.
I tried it again about 1 hour later and it worked.
Feb 17, 2003, 2:17 pm
#550
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
Not sure where the problem was.
Fixed now.
I am in China and it usually works fine using their national internet access system, but for the last several days, I got nowhere.
Late last night, I got in again.
------------------
Blonde Bomber's Star Lounge Guide
BlondeBomber's Star Alliance Gold Comparison Chart 2003
Dorian's Star Alliance RTW Price Chart
Hilton HHonors Rewards Hotel Levels
The FT Get Together Index
Fixed now.
I am in China and it usually works fine using their national internet access system, but for the last several days, I got nowhere.
Late last night, I got in again.
------------------
Blonde Bomber's Star Lounge Guide
BlondeBomber's Star Alliance Gold Comparison Chart 2003
Dorian's Star Alliance RTW Price Chart
Hilton HHonors Rewards Hotel Levels
The FT Get Together Index
Feb 18, 2003, 12:56 pm
#551
Join Date: Jul 2002
Location: florida
Posts: 399
we had problems too...couple of times this week and we are in hotels...lfinally called the diamond desk and they made the reservations and stuck in a note so i will still get the 1000 point bonus
Feb 18, 2003, 2:43 pm
#552
Original Member
Join Date: May 1998
Location: Canada
Programs: AC SE 2MM, HH Dd, SPG; IC Pl/A; AA; DL
Posts: 14,321
glad it is not just me. Maybe the service provider, who knows.
Seems to still be on again off again.
Seems to still be on again off again.
Feb 18, 2003, 3:13 pm
#553
Join Date: Sep 2002
Location: Los Angeles & Tokyo (UA 1P, AA PLT)
Posts: 194
I had a problem to enroll my wife to HHonors.
The erroe message came up at the final stage and the server could not provide account number and pin number.
I guess we need to call them to enroll her.
The erroe message came up at the final stage and the server could not provide account number and pin number.
I guess we need to call them to enroll her.
Feb 19, 2003, 5:33 am
#554
Join Date: Jun 2001
Location: Suwanee,Ga ,usa
Posts: 3,617
I ,too, had some problems. I honestly have come to expect some problems every so often from HH's web. Personally, I find their web cumbersome ay best.
Feb 20, 2003, 10:01 am
#555
Join Date: Jan 2003
Location: Europe
Programs: AC Elite *G :: LH Sen *G :: IC Royal Amb :: PC Plat :: HH Diamond
Posts: 2,000
hiltonhhonors.com - slow
The HHonors site (and the Hilton regular site as well) got to be the slowest site compared to others within the same market, 6c.com and starwood.com is always alot faster for example. Im on a 2 mbit DSL connection in Europe so the problem cant be my ISP.
Anyone else who also noticed this?
Gustaf
Anyone else who also noticed this?
Gustaf