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-   -   Preferences not updating? (https://www.flyertalk.com/forum/hilton-hilton-honors/1718805-preferences-not-updating.html)

Saidoh Oct 22, 2015 2:02 pm
Preferences not updating?
 
Yet another IT glitch. So in response to the Delta promotion, I switched my earnings style to points and miles. However, my account still shows points and points, even though I've saved the changes multiple times. The strange thing is when I click to change the earnings style, points and miles is already selected. Is anyone else seeing this?

Hilton Honors Ambassador Oct 23, 2015 10:47 am
Originally Posted by Saidoh (Post 25602220)
Yet another IT glitch. So in response to the Delta promotion, I switched my earnings style to points and miles. However, my account still shows points and points, even though I've saved the changes multiple times. The strange thing is when I click to change the earnings style, points and miles is already selected. Is anyone else seeing this?
Hi Saidoh,

Hope you’re doing well! I sent you a PM for more details – looking forward to your response.

Best,
Ashleigh

vatraveler Oct 23, 2015 2:52 pm
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 4.0.3; en-us; HTC_T120C Build/IML74K) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30)

Yep. I had to contact support about this very thing. Was at least two weeks ago.

Marq Oct 23, 2015 6:25 pm
Originally Posted by Saidoh (Post 25602220)
Yet another IT glitch. So in response to the Delta promotion, I switched my earnings style to points and miles. However, my account still shows points and points, even though I've saved the changes multiple times. The strange thing is when I click to change the earnings style, points and miles is already selected. Is anyone else seeing this?
Exact same reason for wanting to change and exact same issue. I will be interested to see what posts for this week's stay.

Marc


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