Kiwi Flyer

Posts older than 2016 for this OPEN THREAD can be found in the

ARCHIVE THREAD for Hilton Hawaiian Village Waikiki Beach Resort

Links to moved posts should still work.

Kiwi Flyer
Hilton HHonors forum moderator

tyvoodoo

Had a nice stay last week, three nights Wednesday to Saturday. Booked a cyber Monday rate of $169 per night into a standard king room. As a Diamond I was upgraded to a junior suite in the rainbow tower with a partial ocean view (lagoon side). Room was nice enough, basically two regular rooms combined into one large one, two balconies etc. All of the other details are the same, F&B credit $10 per day per person which we used on drinks and had breakfast elsewhere. My wife and I made sure to hit tropics between 2-4 for happy hour, $7 mai thai is a steal considering.

pokee

Yeah, and I liked that the Ali'i tower check-in was INSIDE and air conditioned! I would never stay here again unless I got a room in the Ali'i tower - just waaaay too many pluses being in there...

edgewood49

Thats what I said 15years ago !!!

pcoll

We are booked for this weekend. Made reservations 9 month ago, HH Gold.

Today, offered on line check in.....Asked me to approve room they selected for me.
We booked Ocean View, Alli'i tower, and I specfically added, "away from elevators".
The room, they seem to have assigned us, is directly in front of the elevators!!!

Called Honors reservation desk, as was told" DO NOT DO ONLINE CHECK IN"

They want to see if you will accept a choice many do not want.

Wait until you check in tomorrow and ask for the room you want.

I have not faith in this approach....fully expect to be told" this is the only choice and nothing else is available."( Hotel speak for we don't care what you want.) Will report results post visit.

Eujeanie

That makes no sense. We get OV in the Ali'i every time, and those rooms face along one side of the building only (towards Ft De Russy park and Diamond Head), and they are no where near the elevators! A room directly across from the elevators could physically not have an ocean view, it would face in a completely different direction.

edgewood49

I never check in online

tvelinsk

I would check again tomorrow morning which room they have planned for you - room assignments are made by the night clerk the night before you check in. You may find tomorrow morning you are assigned a completely different room. If you are happy with the room assigned or with one of the other choices you are given in the 'select a room' popup, I would say take it.

On my last trip I was given a room on a high floor ocean tower about 3 rooms in from the ocean end when I looked the morning of our trip, but I didn't do the online check in because I was hoping for an even better upgrade if possible. When I got there and checked in, they tried to give me a room on the 4th floor as far from the ocean as you could get. I protested and was given a room on the 12th floor about in the middle, but not nearly as good as the room I would have gotten if I had checked in before arriving.

Eujeanie

Not necessarily at the HHV, but only once was I just given no choice of room with Hilton OLCI- just the one "they" chose. Every other time you click "view interactive map" and you can go floor by floor and see what's available, and choose from many options. And if I pick one I really like I then call and ask not to be moved.

kenbo

I had the opposite experience. I was pre-booked into an ocean front room on the 7th floor and chose to wait. Later on I saw that I was bumped down to the 5th floor. When I checked-in, I asked about a room on a higher floor and they said the new room was actually the best available. It was a corner room that was larger than others. I was happy with the change, but at HHV, this could obviously go either way.

domtarlsq

I'm planning to stay at the HHV early August for 13 days with my girlfriend and my 2 children. As a Diamond HH, which type of room would you recommend me?

Also, I found quite lower rate with Costco Travel. As an exemple for Alli OF 2 Double bedsm the price difference is $1,500! Do I have chance with the BRG?

If I book a Hilton property through the Costco Travel vacation packages, will a received the diamond benefit (breakfast and room upgrade)?

thanks,

Kacee

13 days at HHV? That might be a bit much!

edgewood49

Beware of booking through any discount site as you might not credit for your stay as well as slimmer chances of meaningful upgrades. You might look at the fine print and call to confirm. Get the name of the person you talk to. I did that along time ago, never again.

Cost wise four of you in a hotel room might be pretty expensive you might consider the timeshare towers, just saying

And 13 days ?

Eujeanie

I also agree 13 nights is a long time. How old are the kids? Ali'i Tower, while not a kid-free zone by any means is certainly not that great for them - why would they want a plain rectangle, everywhere probably over their head deep pool with no slides or other fun stuff, when they can get that at the pools where you don't have to be in the Ali'i Tower.

Again, how old are the kids? If I were going for (almost) 2 weeks with kids, I'd rather be in a condo with a kitchen, a living room to be in while the kids sleep, etc.

If the kids are young enough maybe spend some of the time out at Aulani?

domtarlsq

kids are 4 and 6. We considered renting a condo, however both the Grand Waikikiian and Lagoon/kalia towers are sold out for our dates and cannot change the flight. Is the rainbow tower better with 2 young children?