Hilton Hawaiian Village Waikiki Beach Resort {US-HI}
#61
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
Rainbow and Ali'i are technically not an option for OP based on what he purchased, though many of the front desk agents at this property are very nice and it probably wouldn't hurt to ask.
#62
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
Tapa's also very tall so "ocean front" on a higher floor should still have a nice view, though you won't be on the sand.
Rainbow and Ali'i are technically not an option for OP based on what he purchased, though many of the front desk agents at this property are very nice and it probably wouldn't hurt to ask.
Rainbow and Ali'i are technically not an option for OP based on what he purchased, though many of the front desk agents at this property are very nice and it probably wouldn't hurt to ask.
Just saying. In thirty years of coming here other than booking exactly what I want I have come not to expect anything.
#63
Join Date: Feb 2014
Location: 10023-Central Park West
Programs: CHASE UNITED CLUB; CITI PRESTIGE; IHG SPIRE AMBASSADOR; RITZ-CARLTON GOLD; Global Entry
Posts: 227
Thanks. We had no issues on this trip. Bus 19 is very easy to find.
The whole process was easy and enjoyable.
The whole process was easy and enjoyable.
#64
Join Date: Dec 2007
Location: HNL
Programs: Marriott Gold | Hilton Diamond | Hyatt Plat | UA 1K | HA Plat| Hertz President's circle
Posts: 588
Just booked at the HHV and noticed two new things
I stay at the HHV a lot as a Oahu local.
I just booked for tomorrow night and notice on the confirmation email this:
Almost every stay in the past I hear front desk agents dealing with Gold and Diamonds with this hotel policy.
Also after booking online I got a new page pop up asking me to share my booking on twitter or facebook for a free "Blue Hawaiian" OR $15.00 food & bev credit. So why not. I shared (via filp.to) and got an email for $15.00 at a Hilton owned food or bar outlet, add that to my $20.00 credit as a Diamond. NOT BAD.
The email with the link to the $15 cert
When it was shared on facebook it gave anyone who booked via my share 5% off and 1,000 points if they booked
I just booked for tomorrow night and notice on the confirmation email this:
In lieu of complimentary continental breakfast, a $10 daily dining credit to use in participating restaurants and bars for you and up to one additional guest registered to the same room will be offered for each day of your stay.
Almost every stay in the past I hear front desk agents dealing with Gold and Diamonds with this hotel policy.
Also after booking online I got a new page pop up asking me to share my booking on twitter or facebook for a free "Blue Hawaiian" OR $15.00 food & bev credit. So why not. I shared (via filp.to) and got an email for $15.00 at a Hilton owned food or bar outlet, add that to my $20.00 credit as a Diamond. NOT BAD.
The email with the link to the $15 cert
When it was shared on facebook it gave anyone who booked via my share 5% off and 1,000 points if they booked
#65
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
Also after booking online I got a new page pop up asking me to share my booking on twitter or facebook for a free "Blue Hawaiian" OR $15.00 food & bev credit. So why not. I shared (via filp.to) and got an email for $15.00 at a Hilton owned food or bar outlet, add that to my $20.00 credit as a Diamond. NOT BAD.
(Somewhat tongue in cheek, I like this property and always felt well treated here as a gold.)
#67
Join Date: Dec 2007
Location: HNL
Programs: Marriott Gold | Hilton Diamond | Hyatt Plat | UA 1K | HA Plat| Hertz President's circle
Posts: 588
When I get irritated by this I always think to Marriott where Gold and Plats do not get the Breakfast perk at "Resorts"
#68
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
I don't think it was ever $20 per person - we've gotten $10 pp (so $20/day as a couple) since they closed the lounge, and yes it was nice that it was cumulative since we never spent $20/day at our usual Starbucks coffee and pastry, just did the full buffet one morning.
#69
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
#70
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
You are so right. I do like that you can let is all add up. I was a guest for 40 nights when I first moved here. Company paid the bill and I got $20 a day that added up to $800 in F&B credit. I had to be at work before breakfast even opened. So I enjoyed a great Filet mignon at the Bali Steak house every weekend.
When I get irritated by this I always think to Marriott where Gold and Plats do not get the Breakfast perk at "Resorts"
When I get irritated by this I always think to Marriott where Gold and Plats do not get the Breakfast perk at "Resorts"
#71
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
Daily continental breakfast, light snacks and beverages for members and one guest in the Executive Lounge at JW Marriott®, Autograph Collection®, Renaissance® and Marriott Hotels®, Delta Hotels® (limited participation), (resorts excluded).
Marriott Platinum Benefits
#72
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,990
Resorts are expressly excluded from the Marriott breakfast benefit (as are Edition properties):
Daily continental breakfast, light snacks and beverages for members and one guest in the Executive Lounge at JW Marriott®, Autograph Collection®, Renaissance® and Marriott Hotels®, Delta Hotels® (limited participation), (resorts excluded).
Marriott Platinum Benefits
Daily continental breakfast, light snacks and beverages for members and one guest in the Executive Lounge at JW Marriott®, Autograph Collection®, Renaissance® and Marriott Hotels®, Delta Hotels® (limited participation), (resorts excluded).
Marriott Platinum Benefits
#73
Join Date: Dec 2002
Location: Oregon
Programs: AA EXP, AS 75K, UA 1MM Gold, HH Diamond, Hyatt Explorist, IHG Plat, National EE, Hertz PC
Posts: 4,001
They should have the decency to make the breakfast credit enough to actually buy breakfast given they are going to turn around and charge you that stupid resort fee.
#74
Join Date: Apr 2011
Location: DFW
Programs: AA Exec Plat, 3MM; Marriott Gold; Hilton Diamond, IHG Platinum Elite
Posts: 39
Self-Service Check-In
I was reading through the HHV webpage and came across this:
"Self-Service Check-In"
"vCheck-In - This express service is available to guests with pre-existing reservations. Call toll-free 1-866-779-5050 at least 72 hours prior to arrival, between the hours of 10am and 6pm daily, HST. To expedite your check-in, please leave your name, confirmation number, phone number, and the best time to contact you. If you do not personally speak to a Front Desk agent regarding your check-in, you are not considered pre-checked in. As a reminder, hotel check-in time is 3pm, and check out time is 11am.
Upon arrival at the hotel, please proceed to the vCheck-in service area located at the Mail and Key Desk in the Main Lobby. If you are confirmed for the Ali'i Tower, you may proceed directly to the Ali'i Front Desk in the Ali'i Tower Lobby. Present a valid photo ID and the credit card you wish to leave on file. Please note the photo ID must match the name on the reservation."
Has anyone used Self-Service Check-In? What are the advantages/disadvantages of doing this? I am a Diamond member with 2 rooms reserved (one paid, one with points) and have requested connecting rooms.
"Self-Service Check-In"
"vCheck-In - This express service is available to guests with pre-existing reservations. Call toll-free 1-866-779-5050 at least 72 hours prior to arrival, between the hours of 10am and 6pm daily, HST. To expedite your check-in, please leave your name, confirmation number, phone number, and the best time to contact you. If you do not personally speak to a Front Desk agent regarding your check-in, you are not considered pre-checked in. As a reminder, hotel check-in time is 3pm, and check out time is 11am.
Upon arrival at the hotel, please proceed to the vCheck-in service area located at the Mail and Key Desk in the Main Lobby. If you are confirmed for the Ali'i Tower, you may proceed directly to the Ali'i Front Desk in the Ali'i Tower Lobby. Present a valid photo ID and the credit card you wish to leave on file. Please note the photo ID must match the name on the reservation."
Has anyone used Self-Service Check-In? What are the advantages/disadvantages of doing this? I am a Diamond member with 2 rooms reserved (one paid, one with points) and have requested connecting rooms.
#75
Join Date: Nov 2014
Location: London
Programs: BAEC Silver, M&M, HHonors Gold
Posts: 1,223
I thought it was $20 per room per night, not $10 per person. I never declared my other half at check-in. Anyway, we used vouchers for evening meal.