Honors Login Update
Feb 19, 2015, 4:54 am
#17
Join Date: Feb 2003
Posts: 8,135
After logging out & trying to log back in, I confirmed that my new password really wasn't, and that I could log in only using my PIN.
^^^
Feb 19, 2015, 5:07 am
#19
Join Date: Dec 2013
Location: Scotland, UK
Programs: HH - Diamond BA - Blue
Posts: 426
Feb 19, 2015, 5:18 am
#21
Join Date: Dec 2006
Programs: thai, virgin, emirates, priority club
Posts: 488
i can no longer log in to shoptoearn. it does not recognise my as yet unchanged password for "Shop now", even though this password works for viewing my hhonors account.
http://shoptoearn.hhonors.com/loyrew.../earnmallhome?
ian.
http://shoptoearn.hhonors.com/loyrew.../earnmallhome?
ian.
Feb 19, 2015, 5:38 am
#22
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,360
Except that's not a fair comparison because your sample password exceeds the minimum requirements by including letters, numbers, and symbols. (The instructions say "contain at least 1 number or 1 special character", not both.)
Feb 19, 2015, 6:02 am
#24
Join Date: May 2004
Location: Ottawa
Programs: AC SE*MM/S100K; HHonors Diamond; a bunch of others at various levels!
Posts: 1,580
+1
I had no issue with updating my password, I did get confirmation that the password had changed (a green box displays above the password change section saying the change was successful), and I tested the new password and it works without issue.
I already had a username/password in addition to my HHonors number/PIN (two methods of logging in). Perhaps those with difficulty are ones who did not previously have a username/password?
Of course, the PIN continues to work (until March 25, I guess). Is there a way of disabling this now, for added security?
I had no issue with updating my password, I did get confirmation that the password had changed (a green box displays above the password change section saying the change was successful), and I tested the new password and it works without issue.
I already had a username/password in addition to my HHonors number/PIN (two methods of logging in). Perhaps those with difficulty are ones who did not previously have a username/password?
Of course, the PIN continues to work (until March 25, I guess). Is there a way of disabling this now, for added security?
Feb 19, 2015, 6:10 am
#25
Join Date: Jan 2015
Location: YYZ
Programs: Aeroplan
Posts: 171
+1
I had no issue with updating my password, I did get confirmation that the password had changed (a green box displays above the password change section saying the change was successful), and I tested the new password and it works without issue.
I already had a username/password in addition to my HHonors number/PIN (two methods of logging in). Perhaps those with difficulty are ones who did not previously have a username/password?
Of course, the PIN continues to work (until March 25, I guess). Is there a way of disabling this now, for added security?
I had no issue with updating my password, I did get confirmation that the password had changed (a green box displays above the password change section saying the change was successful), and I tested the new password and it works without issue.
I already had a username/password in addition to my HHonors number/PIN (two methods of logging in). Perhaps those with difficulty are ones who did not previously have a username/password?
Of course, the PIN continues to work (until March 25, I guess). Is there a way of disabling this now, for added security?
I looked around and couldn't find an option to disable the pin so i think we're stuck with it until the end of March.
Feb 19, 2015, 6:40 am
#26
Company Representative - Honors by Hilton
Original Poster
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Update
Hi everyone - Just a quick update: this change has not taken effect yet due to a technical issue on our end, so please hold on changing your password for right now. We apologize for the confusion; we posted this update yesterday because we wanted you all to be the first to know about this change and the Bonus Points! Please stay tuned here as I will post updates as soon as I have them. Thanks for your understanding.
Feb 19, 2015, 6:47 am
#27
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Hi everyone - Just a quick update: this change has not taken effect yet due to a technical issue on our end, so please hold on changing your password for right now. We apologize for the confusion; we posted this update yesterday because we wanted you all to be the first to know about this change and the Bonus Points! Please stay tuned here as I will post updates as soon as I have them. Thanks for your understanding.
I am surprised that a company of Hilton's size needs to be told this, but they should really start testing new features to ensure that the functionality is actually there and working BEFORE they have the brand rep announce them to the public.
Feb 19, 2015, 7:11 am
#28
Join Date: Feb 2003
Posts: 8,135
I am surprised that a company of Hilton's size needs to be told this, but they should really start testing new features to ensure that the functionality is actually there and working BEFORE they have the brand rep announce them to the public.
Feb 19, 2015, 7:30 am
#29
Join Date: Oct 2009
Location: EUG BKK
Programs: Zero Status Nexus
Posts: 432
