Last edit by: paul00
Postings of speedtest.net / Ookla results at Hilton Properties
Minimum specifications of 'Stay Connected' (the Hilton Worldwide Guest Internet program) as of 2017:
- Complimentary access to the hotel’s standard internet connection offering must be provided to all Hilton Honors members with Blue, Silver or Gold level status who have booked through an approved channel. At a minimum, the member must be able to maintain simultaneous active connections on three devices.
- Premium Internet access should be made available to guests at prices that are competitive with prevailing charges in the local market. The recommended maximum daily charge for Premium Internet access (wireless) is US$6.95. Diamond Hilton Honors members who have booked through an approved channel enjoy complimentary access to the hotel’s highest speed (Premium) internet connection offering. At a minimum, the member must be able to maintain simultaneous active connections on three devices.
- Minimum 6 Mbps download/upload (with Premium access) and 2Mbps download/upload (with Standard access).
- Complimentary and Premium wireless Internet access must be available throughout the hotel.
- Wireless Internet access must be installed in all guest accessible interior areas of the hotel to meet a minimum signal strength of -65 dBm (RSSI) on both the 2.4 and 5 GHz bands with a signal to noise ratio (SNR) of at least 30 dB.
- The hotel is not permitted to apply total data consumption caps on a per user or device basis, throttle speeds by application type, or block/limit access to application types that lead to high bandwidth consumption rates.
- All hotels must set individual bandwidth user caps which enable a minimum of 2 Mbps download/upload or higher for Complimentary Internet access and a minimum of 6 Mbps download/upload or higher for Premium Internet access and have sufficient bandwidth to deliver to that standard. The bandwidth user caps for the Premium offering must always be at least three times higher than the Complimentary offering (example: a 9Mbps download/upload Premium cap setting would be paired with a 3 Mbps download/upload or less Complimentary cap setting).
- Hotels may offer wired access in addition to wireless.
Add your results here
HGI San Francisco-Oakland Bay Bridge: Ping 45 ms, Down 1.89 Mbps, Up 0.87 Mbps (06 Jun 2015)
HGI Pismo Beach, CA: Ping: 30 ms; Down: 0.79 Mbps; Up: 0.36 Mbps (1 Jun 2015)
HGI Monterey, CA: Ping: 37 ms; Down 2.88 Mbps; Up 1.41 Mbps (31 May 2015)
HI Atlanta-Southlake, GA: Ping 8ms; Down 3.87Mbps; Up 1.65Mbps (18 May 2015)(Free HHonors Internet Connection)
Florida
Dade City, Hampton Inn: Ping:66ms; Down 3.42mbps; Up 1.17mbps 6.22.15 (only 1 speed is offered)
Tampa, DoubleTree, Westshore: Ping:78ms; Down 0.53mbps; Up 0.14mbps 6.29.15 (only 1 speed is offered)
Tampa, Hilton, Downtown: Ping:29ms; Down 6.46mbps; Up 3.51mbps 6.24.15 (free diamond with comp code)
Tampa, Hilton Garden, Westshore: Ping:68ms; Down 5.61mbps; Up 2.78mbps 7.2.15 (free diamond by selecting HHonors with login and room #)
Tampa Brandon, Embassy Suites: Ping:28ms; Down 2.26mbps; Up 1.00mbps 6.18.15 (free diamond with comp code)
Tampa Brandon/Riverview, Hilton Garden: Ping:42ms; Down 3.02mbps; Up 1.44mbps 7.1.15 (free diamond by selecting HHonors with login and room #)
Europe:
Hilton Brussels Grand Place: 18 ms, 9.50 Mbps down, 6.41 Mbps up 13 May 2017. Free, only agree to T&C.
Hilton Rome FCO: ping 16 ms, up 0.96 Mbps, down 0.50 Mbps 2 May 2016. Free with username and password for Diamond, three devices and three days.
Please post your speedtest.net results here
#91
Join Date: Jun 2013
Location: FSD
Programs: AA CK, DL SM, UA PS, HH Diamond, Bonvoy Titanium , Hyatt Globalist, Global Entry, CLEAR
Posts: 458
Hilton Seattle Airport
5ms /1.57 / 0.97 - $9.95 upgrade fee - Hilton Seattle Airport
I paid the $9.95 upgrade fee just to see how much faster the "premium" internet is.....I'll be hitting the front desk for a refund.
And it's one of the only Hiltons to *not* have a lounge.
I paid the $9.95 upgrade fee just to see how much faster the "premium" internet is.....I'll be hitting the front desk for a refund.
And it's one of the only Hiltons to *not* have a lounge.
#92
Join Date: May 2009
Posts: 6,978
This is highway robbery. If "free" internet is 1/0.5, $9.95 a DAY should be at least 10/5 if not more. come on Hilton, u can do better....
#102
Join Date: Feb 2011
Location: USA FL
Programs: Hilton Honors LT Diamond, Marriott Gold Delta Gold, Avis Preferred Plus,
Posts: 190
#103
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,026
Hampton Inn and Suites Louisville-East, KY
1451 Alliant Ave
Worst free yet; going to use my WWAN instead
1451 Alliant Ave
Worst free yet; going to use my WWAN instead