Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Hilton | Hilton Honors
Reload this Page >

[ARCHIVE to 2019] Hilton London Bankside {GBR}

[ARCHIVE to 2019] Hilton London Bankside {GBR}

Old Aug 10, 2017, 1:33 am
  #316  
 
Join Date: May 2014
Programs: HH Diamond,Virgin Gold, Hyatt Platinum
Posts: 248
Gym is small. There is a rack of dumbells but no barbell or plates.
One or two multipurpose weight machines
Two or three treadmills, a cross trainer, a rowing machine and a couple of cycling machines as well as a very nice indoor pool ideal for laps with a jucuzzi at the far end.

Just completed another stay at Hilton Bankside last weekend and it was a s good as ever really enjoyed our stay.
PaulH1 is offline  
Old Aug 10, 2017, 7:12 am
  #317  
NoY
 
Join Date: Nov 2004
Location: Phuket
Programs: SQ, EY, QR, BA, ITA, Hilton Diamond, IHG Plat, Amex Plat, Marriott
Posts: 5,258
Originally Posted by cyberon
I agree with you that the breakfast is mediocre (then again, the Conrad UK was better but still not that great. Maybe it's a UK thing?)

Commercial juices, unripe fruit, wierd tasting eggs, not much variety of hot food. The service is slow and forgetful too.

i only remembered the cheese being tasty.
Just completed a stay here a few days ago & felt that the breakfast experience and quality was very decent. Way better than most Hiltons in UK. Decent back bacon, thick pork sausages, cooked to order eggs (including the option of Duck eggs!), good selection of bread & the delicious granola. All tasty. No complaints ^
NoY is offline  
Old Aug 10, 2017, 2:01 pm
  #318  
Hilton 10+ BadgeAccor 10+ Badge
 
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Diamond
Posts: 5,635
Originally Posted by PaulH1
Gym is small. There is a rack of dumbells but no barbell or plates.
One or two multipurpose weight machines
Two or three treadmills, a cross trainer, a rowing machine and a couple of cycling machines as well as a very nice indoor pool ideal for laps with a jucuzzi at the far end.

Just completed another stay at Hilton Bankside last weekend and it was a s good as ever really enjoyed our stay.
Thanks for the details
fransknorge is offline  
Old Aug 29, 2017, 8:40 am
  #319  
 
Join Date: Jul 2012
Programs: AA Platinum HH Diamond
Posts: 65
Checked in today. Initial experience v good. Will update after stay.
gpf101 is offline  
Old Aug 30, 2017, 9:34 am
  #320  
 
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,682
Checked in today. No upgrade. The chef has spent hours preparing me a few grapes though.
chistery is online now  
Old Aug 30, 2017, 11:54 am
  #321  
Original Poster
Hilton Contributor Badge
 
Join Date: Jan 2012
Programs: HH Diamond
Posts: 692
Originally Posted by chistery
Checked in today. No upgrade. The chef has spent hours preparing me a few grapes though.
I recently had three rather yummy in house baked cookies to my surprise.
treppenlaeufer is offline  
Old Aug 30, 2017, 3:02 pm
  #322  
 
Join Date: Sep 2010
Location: UK - BHD
Programs: BMI Diamond Club refugee: BA-Br; HH-D
Posts: 912
Originally Posted by treppenlaeufer
I recently had three rather yummy in house baked cookies to my surprise.
Originally Posted by chistery
Checked in today. No upgrade. The chef has spent hours preparing me a few grapes though.
Makes a change from the 3 apples I usually receive - of course, positioned on the plate with a Michelin-star standard of presentation.
diamond club freeloader is offline  
Old Aug 30, 2017, 4:25 pm
  #323  
 
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,682
What an odd turndown service. Take the cold water from the fridge and place it by the bed so you come back to warm water. Not a chocolate in sight. (Which is the only reason to have a turndown service imho)
chistery is online now  
Old Oct 4, 2017, 11:15 am
  #324  
 
Join Date: Nov 2008
Location: It's hot here
Posts: 4,264
These reviews have me excited about my stay here in a few weeks. Had anyone had luck getting upgraded as a diamond on a standard rate award stay?
MissJ is offline  
Old Oct 4, 2017, 11:30 am
  #325  
TTL
 
Join Date: Aug 2007
Location: KUO
Programs: HH Diam, AY/AX/KQ/IHG/VISA Plat, SK/Bonvoy/Melia/Strawberry Gold, Radisson Prem, PP Prest, BT Exec
Posts: 2,249
Originally Posted by MissJ
These reviews have me excited about my stay here in a few weeks. Had anyone had luck getting upgraded as a diamond on a standard rate award stay?
Every time - at least King deluxe and up to King one bedroom suite.
TTL is offline  
Old Oct 4, 2017, 11:37 am
  #326  
 
Join Date: Nov 2008
Location: It's hot here
Posts: 4,264
Nice! Can't wait to try this one out
MissJ is offline  
Old Oct 4, 2017, 6:07 pm
  #327  
 
Join Date: Aug 2014
Location: Wisconsin
Programs: HH Diamond, DL Platinum
Posts: 41
I stayed at this property two weekends ago (Diamond on a std award booking) and was upgraded to a lovely King suite. I chose this property based on the outstanding reviews here but have to say I did not enjoy the granola in the Executive Lounge nearly as much as the rest of you. As a US resident, I guess I'm just used to my Love Crunch Dark Chocolate & Red Berries granola! (Sausages were AMAZING though)
MsAssertive is offline  
Old Oct 11, 2017, 7:19 am
  #328  
TTL
 
Join Date: Aug 2007
Location: KUO
Programs: HH Diam, AY/AX/KQ/IHG/VISA Plat, SK/Bonvoy/Melia/Strawberry Gold, Radisson Prem, PP Prest, BT Exec
Posts: 2,249
Originally Posted by MissJ
Nice! Can't wait to try this one out
Do not hold your breath. In one year things have changed. The enthusiasm of the staff seems to have gone and there appears to be a significant turnover rate as well.

Sent an e-mail week before my current stay to ask for a twin room instead of a king room as my nephew wanted to visit London. No reply ever. Called in 3 days before the stay and the lady with very snappy tone told that it would cost me more. I then mentioned that a diamond guest can have another person staying in the same room for free. A twin room was arranged - deluxe from 7th floor with free refreshments (one orange juice, two bottles of water, and one Coca Cola). Check in 10:30 AM was allowed.

Check in lady mentioned that it was my 15th stay in the property. The welcome gift was a small metal jar filled with hard candy. Unimpressive.

As my meetings last often till late and I am not able to enjoy the EL, I went to front desk asking for a drink chit. The fellow told he would have to ask from his superior and asked me to sit down and wait. Actually he went to loo and came back a moment later just to tell that I can have as many drinks in the Distillery Bar as I wish - as long as I pay them myself. 16 pounds for a gin and tonic seems kind of steep. But there is a Tesco and Sainsbury's right outside the front door of hotel for thirsty and stingy customers.

First morning had the breakfast at main restaurant. No complaints, friendly faces, friendly service, coffee brought to table, and sufficient selection. Did not bother the chef, but what I recall from earlier stays, omelettes and extras were to be paid separately. Second morning tried the EL breakfast around 7 AM. Two members of staff there replenishing the scarce offerings, no good morning, no offer to order anything. Self service coffee, croissants, cold cuts, cheese, and yogurt it was.

Edge lost, but still a good choice among London Hiltons if the price is right (seldom nowadays).
TTL is offline  
Old Oct 11, 2017, 9:11 am
  #329  
 
Join Date: Sep 2010
Location: UK - BHD
Programs: BMI Diamond Club refugee: BA-Br; HH-D
Posts: 912
Originally Posted by TTL
... tried the EL breakfast around 7 AM. Two members of staff there replenishing the scarce offerings, no good morning, no offer to order anything. Self service coffee, croissants, cold cuts, cheese, and yogurt it was...
Seriously? Is that what the EL breakfast has been reduced to???

No cereals - no epic granola? - No scrambled egg and bacon/sausage? No fresh fruit and delicious fruit compote? And, importantly, any egg-based item (poached/fried/omelette/pancakes) from the main restaurant was always available to order at no extra cost. I haven't been here in about 6 months, but returning in a few weeks ... will report back!
diamond club freeloader is offline  
Old Oct 11, 2017, 9:25 am
  #330  
TTL
 
Join Date: Aug 2007
Location: KUO
Programs: HH Diam, AY/AX/KQ/IHG/VISA Plat, SK/Bonvoy/Melia/Strawberry Gold, Radisson Prem, PP Prest, BT Exec
Posts: 2,249
Originally Posted by diamond club freeloader
Seriously? Is that what the EL breakfast has been reduced to???

No cereals - no epic granola? - No scrambled egg and bacon/sausage? No fresh fruit and delicious fruit compote? And, importantly, any egg-based item (poached/fried/omelette/pancakes) from the main restaurant was always available to order at no extra cost. I haven't been here in about 6 months, but returning in a few weeks ... will report back!
Described my picks. Granola, fresh fruits, scrambled eggs, sausages, and two types of bacon were available. Just not my breakfast but an omelette would have been. Indifferent service atmosphere hit me the most.

PS. 3rd breakfast in the main restaurant contrasted the experience in the EL. Very attentive staff. And late checkout for the nephew was no problem, so maybe there still is hope

Last edited by TTL; Oct 12, 2017 at 1:25 am Reason: PS
TTL is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.