Hilton London Bankside {GBR}

Old Apr 1, 19, 2:29 am
  #661  
 
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I think the offerings are rather good and concur with others that one would be hard pressed to find better at this moment in time.
The only minor gripe I have is that they are often a bit stingy with the room upgrades... ;-)
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Old Apr 1, 19, 3:03 am
  #662  
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Originally Posted by MoodyB View Post
I think the offerings are rather good and concur with others that one would be hard pressed to find better at this moment in time.
The only minor gripe I have is that they are often a bit stingy with the room upgrades... ;-)
I think this is a reflection of increasing diamond numbers and most hotels in the UK packing themselves with cheap Asian tour groups (including properties in the most unlikely places). They do look after regular guests well though and your stay history seems much more relevant than diamond status.

Only the Hilton Park Lane has been more consistent in giving me suite upgrades than Bankside
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Old Apr 1, 19, 3:14 am
  #663  
 
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I have only been offered a suite once at Bankside compared to nearly every time at Canary Wharf. Even Conrad is more generous with itís upgrades than this place.

Bankside was full of Asian bus groups all week hense the chaos at Oxbo breakfast.
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Old Apr 1, 19, 3:44 am
  #664  
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Originally Posted by Winniesbestfriend View Post
I have only been offered a suite once at Bankside compared to nearly every time at Canary Wharf. Even Conrad is more generous with itís upgrades than this place.

Bankside was full of Asian bus groups all week hense the chaos at Oxbo breakfast.
Bankside is very similar to every other hotel in London (and most of the UK) in being full of Asian Tour groups it isn't unique, I have found that at the Hilton Park Lane, Doubletree Leeds, IC O2, Marriot Preston (of all places!) etc. This does tend to produce chaos at breakfast if you arrive at about the same time as they do, thankfully I am a fairly early riser.

How often have you stayed at Bankside? As I said they seem to do much more for regular guests than bog standard Diamonds.
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Old Apr 1, 19, 3:54 am
  #665  
 
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Iíd say about 10 stays, each time for 7 to 10 nights, the first stay shortly after they opened.

Iím not an early riser so the big groups were annoying for me, they were loud and rude.
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Old Apr 1, 19, 4:46 am
  #666  
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Originally Posted by Winniesbestfriend View Post
Iíd say about 10 stays, each time for 7 to 10 nights, the first stay shortly after they opened.

Iím not an early riser so the big groups were annoying for me, they were loud and rude.
I would say your issue is 7 to 10 days trip lengths, it is very hard for any property to accommodate a suite upgrade for that length of stay even if they want to (which I suspect most wouldn't). My typical stay is 2 to 3 nights. When staying earlier in the week the upgrade odds are far worse than later in the week when they are typically quite high.

Yes I know what you mean with the tour groups issues but this is a London and UK wide hotel problem now that the £ is worth about the same as a Mexican Peso. Properties across the country are filling up with tour groups which means they are running to capacity (which also impacts upgrades etc.) and facilities are stretched. This is not a problem which is in any way unique to Bankside. If you want to avoid that then you have to be looking considerably upmarket (e.g. Four Seasons, MO, Rosewood etc.).
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Old Apr 1, 19, 5:09 am
  #667  
 
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Wink

Originally Posted by Land-of-Miles View Post
I think this is a reflection of increasing diamond numbers and most hotels in the UK packing themselves with cheap Asian tour groups (including properties in the most unlikely places). They do look after regular guests well though and your stay history seems much more relevant than diamond status.

Only the Hilton Park Lane has been more consistent in giving me suite upgrades than Bankside
Ahhh maybe I should stop tagging along with the Asian tour groups!
To be fair, I have a knack of staying at peak periods...And to be further fair, I do pretty well with upgrades now that I'm back in the UK, compared to when I was resident in the US.
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Old Apr 4, 19, 9:15 pm
  #668  
 
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Originally Posted by Land-of-Miles View Post
most hotels in the UK packing themselves with cheap Asian tour groups (including properties in the most unlikely places).
Hey cheap Asian tour groups is becoming a global issue. But the Super 8 and the Econolodge at least out here in California can't get enough of them.

I'll be at the Bankside for a three day weekend in July. What can I realistically expect as a Diamond. I mean I won't too disappointed if there is no upgrades. My concern is breakfast. Is it good? And is the area around the hotel nice especially in the evenings with restaurants nearby for dinner?
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Last edited by eknock007; Apr 4, 19 at 9:33 pm
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Old Apr 5, 19, 12:32 am
  #669  
 
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Originally Posted by eknock007 View Post
Hey cheap Asian tour groups is becoming a global issue. But the Super 8 and the Econolodge at least out here in California can't get enough of them.

I'll be at the Bankside for a three day weekend in July. What can I realistically expect as a Diamond. I mean I won't too disappointed if there is no upgrades. My concern is breakfast. Is it good? And is the area around the hotel nice especially in the evenings with restaurants nearby for dinner?
I've always had a Junior Suite from the lowest room booking (three occasions a suite), but it seems most diamonds seem to get deluxe/exec level - so at least an upgrade in the eyes of the hotel. Breakfast is good, all the typical Hilton fayre and some nice little additional add ons. There are two egg chefs on duty so omelettes and specialist orders are normally well taken care of. The lounge is one of the best in London, sparkling wine and well topped up.

In terms of around the area; there are some cool restaurants around. Tibits is a plant based cafe and something pretty special. Walk along the river side and there are lots chain places as you go. If you walk over the bridge and head up to St Paul's and towards bank there are lots of great steak places - Paternoster Chop House, barbecoa, Hawksmoor, Goodmans.
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Old Apr 5, 19, 3:52 am
  #670  
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Originally Posted by eknock007 View Post
Hey cheap Asian tour groups is becoming a global issue. But the Super 8 and the Econolodge at least out here in California can't get enough of them.

I'll be at the Bankside for a three day weekend in July. What can I realistically expect as a Diamond. I mean I won't too disappointed if there is no upgrades. My concern is breakfast. Is it good? And is the area around the hotel nice especially in the evenings with restaurants nearby for dinner?
It all really depends. I have had no upgrade at all (and been offered crappy rooms on low floors) and had really great suite upgrades. It is a bit of a lottery, I do think they seem more inclined to go the extra mile for regular guests. Apart from street facing low floor rooms (which actually aren't that noisy) there really aren't any bad rooms here. There seems no difference between Regular/Deluxe and Exec as far as I can tell except in terms of bathroom amenities and free minibar items (soft drinks and snacks).

The lounge & restaurant breakfast in and of themselves are good benefits The property is generally much quitter at weekends and upgrades tend to be better.
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Old Apr 5, 19, 6:47 am
  #671  
 
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Originally Posted by eknock007 View Post
Hey cheap Asian tour groups is becoming a global issue. But the Super 8 and the Econolodge at least out here in California can't get enough of them.

I'll be at the Bankside for a three day weekend in July. What can I realistically expect as a Diamond. I mean I won't too disappointed if there is no upgrades. My concern is breakfast. Is it good? And is the area around the hotel nice especially in the evenings with restaurants nearby for dinner?
Unlike many of the other posters here, I haven't done well with upgrades-- I received on on my first trip, but none on successive trips despite the hotel showing availability. I am very partial to a nice breakfast, and IMHO Bankside has one of the best of the Hilton properties in London-- definitely opt for breakfast in the restaurant rather than the lounge, as the restaurant has much more variety. I like the area around the hotel - lots of small restaurants and pubs, but is is also very easy to walk or tube to other parts of the city for different dining options.
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Old Apr 5, 19, 11:41 am
  #672  
 
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Originally Posted by whimsey21 View Post
Unlike many of the other posters here, I haven't done well with upgrades-- I received on on my first trip, but none on successive trips despite the hotel showing availability. I am very partial to a nice breakfast, and IMHO Bankside has one of the best of the Hilton properties in London-- definitely opt for breakfast in the restaurant rather than the lounge, as the restaurant has much more variety. I like the area around the hotel - lots of small restaurants and pubs, but is is also very easy to walk or tube to other parts of the city for different dining options.
Yes I agree....myself Iíve done ok( ish ) with upgrades here , this time last year I was upgraded to a great suite which was really nice but Iíve had many deluxe upgrades but thatís cool as al the rooms are nice here.
The two things one absolutely must try when staying here is dine at tibits restaurant around the corner, itís not expensive and serves the tastiest vegetarian food in London ( and Iím a meat eater! ) .
The other as Iíve said many times is the honey nut granola at breakfast!
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Old Apr 6, 19, 12:39 am
  #673  
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Originally Posted by whimsey21 View Post
Unlike many of the other posters here, I haven't done well with upgrades-- I received on on my first trip, but none on successive trips despite the hotel showing availability. I am very partial to a nice breakfast, and IMHO Bankside has one of the best of the Hilton properties in London-- definitely opt for breakfast in the restaurant rather than the lounge, as the restaurant has much more variety. I like the area around the hotel - lots of small restaurants and pubs, but is is also very easy to walk or tube to other parts of the city for different dining options.
Same here. Now on a 4 night stay & zero upgrade yet again. The hotel is very very full though. Zero Diamond recognition until 2nd day of stay, bizarrely (got 3 cookies sent up to the room..). Things seem a little "chaotic" & the wheels are certainly not all pointing in the same direction...!
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Old Apr 6, 19, 1:24 am
  #674  
 
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Cookies in a bag with string? I think they've now replaced chef's two apples. If only they didn't have dried fruit in!
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Old Apr 6, 19, 3:03 am
  #675  
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Originally Posted by residentx View Post
Cookies in a bag with string? I think they've now replaced chef's two apples. If only they didn't have dried fruit in!
They have coconut too and are very nice.
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