Consolidated "Hilton Honors Account Hacked" thread
Mar 4, 2015, 12:19 am
#213
Moderator: InterContinental Hotels and Germany
Join Date: Oct 2002
Posts: 6,551
... for me as well 0 points.
Happened a few times, in the past quite often the German Hilton HHonors page was showing the correct number, but since they are redirecting to com, this work around is also gone (for some time now, actually).
Happened a few times, in the past quite often the German Hilton HHonors page was showing the correct number, but since they are redirecting to com, this work around is also gone (for some time now, actually).
Mar 4, 2015, 2:50 am
#214
Join Date: Jul 2008
Programs: BA Gold, HH Gold, whatever is saved on the Sky box
Posts: 161
Likewise here. No points but next upcoming reservation showing correctly. Fortunately forewarned by the thread, I avoided a mild heart attack when seeing the zero points balance!
Mar 4, 2015, 3:05 am
#216
Join Date: Jul 2000
Location: AUH
Posts: 8,265
Thinking logically, if someone had hacked the account and transferred to miles or redeemed for rooms, it would be very unusual to be left with zero, because redemptions are priced in 000's so you will always have a little bit left over (unless somehow you had achieved a round number by accident).
So I would be more worried if it said, say, 328 instead of 80,328, rather than if it said zero.
So I would be more worried if it said, say, 328 instead of 80,328, rather than if it said zero.
Mar 4, 2015, 4:03 am
#217
Join Date: Jul 2014
Location: Birmingham & London
Programs: HHonors Diamond; Emirates Gold
Posts: 60
I almost had a heart attack last night when I logged in to book a room and found I have 0 points. I called the States straight away and they said it’s nothing to worry about.
I can’t even log into my account today. I get the ‘I’m not a robot’ thing correct but when I click to sign in it reloads the page again for me to enter it.
I can’t even log into my account today. I get the ‘I’m not a robot’ thing correct but when I click to sign in it reloads the page again for me to enter it.
Mar 4, 2015, 4:07 am
#218
havnfn
Join Date: Sep 2011
Location: FL-MCO
Programs: Delta-DM; Hilton-Diamond; Hyatt-Diamond
Posts: 456
Well, now I cannot login at all!!!
Tried usual method with HHonors #, PIN, clicking I am not a robot and typing the captcha code and clicking Sign In takes me back to the sign in page.
Tried the new username/password I created a couple weeks, same thing.
This is just lovely!
Tried usual method with HHonors #, PIN, clicking I am not a robot and typing the captcha code and clicking Sign In takes me back to the sign in page.
Tried the new username/password I created a couple weeks, same thing.
This is just lovely!
Mar 4, 2015, 4:19 am
#220
Join Date: Jul 2014
Location: Birmingham & London
Programs: HHonors Diamond; Emirates Gold
Posts: 60
Is it unrealistic to think that they should at least put a notice on the main page? I mean the whole site isn't down so surely a little note could be added to say they're looking into it, etc?
Mar 4, 2015, 4:36 am
#221
Join Date: Nov 2008
Location: LHR
Programs: Ex-NWA Plat
Posts: 1,480
What is with the Hilton website????
How difficult can a simple log on process be?
Unrelated to the previous messages - but come on...! I put in the Captcha and it is accepted - then boom - back to the same ol' log in screen again!
How difficult can a simple log on process be?
Unrelated to the previous messages - but come on...! I put in the Captcha and it is accepted - then boom - back to the same ol' log in screen again!
Mar 4, 2015, 4:41 am
#222
Join Date: Jun 2002
Location: Newcastle, UK
Posts: 2,379
Mar 4, 2015, 5:21 am
#225
Ambassador: Finnair Plus
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Diamond, Hyatt Discoverist, Priority Club Plat Amb, Miles and Smiles Elite
Posts: 5,279